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  1. Hi all, I just discovered on going to use Evernote on my phone that it was asking me to deactivate a device in order to use it. This led to the discovery that 18 hours ago my account was accessed by an Iphone with an IP address in Egypt. I'm in the UK and using android on a Sony phone. I've used Evernote for years with no problems and am now freaking out that I need to change my password for everything, and also that my whole life is on there and some of its pretty personal or a security risk. Never worried about it before and now I don't know where to start. So this is both a post ju
  2. Hi All, We often see posts and inquiries from users encountering issues with billing/payment, subscription, student discounts, or referral points Issues. In order to receive assistance with these types of issues you must open a support ticket as we cannot assist you with payment, billing, or subscription issues here in the discussion forums. The reasons for this are to avoid the dissemination of user’s private billing information within the forums, and because making changes to a user’s billing/subscription requires access to administrative tools that are only ava
  3. Hi there, You can print from within the Evernote App for iOS. To do this: 1. Open a the note you want to print and tap on the 'Share' icon: 2. From the 'Share Note' screen, tap on the Shareable link icon: 3. This will bring up the iOS Sharesheet. From there, tap on 'Print': 4. This should then take you to the print preview where you can select the desired printer, and then print the note: Hopefully this helps, and feel free to reach out to me directly if you have any other questions!
  4. Yet again I am going to try to go paperless. I will likely go to Premium so I can have the app on multiple devices. I am starting to use templates. Does anyone have a cool daily journal template they would like to share that really works for them? Once upon a long long time ago I was a Daytimer user and I used the two page per day with Notes. Would love something like that but with a "pretty" flair to it
  5. Hi there, If you’re experiencing syncing issues with Evernote for Mac, please see the following steps you can take to try and troubleshoot the issue, and hopefully fix it yourself: Check Evernote's status blog - Each week, the Evernote servers are updated with new versions of the various software components that power the service. During this time, the service can be slow or even intermittently unavailable. Check status.evernote.com to ensure that there isn't a server-side problem causing your sync error. Evernote Basic - If you have Evernote
  6. Hi, how can I restore deleted notes? Thanks
  7. How do I add Evernote app as a complication for an Apple Watch Face? I have Evernote installed on the watch and iPhone and they work together. But I want to make Evernote more quickly accessible on the watch by adding it to a Watch Face as a complication.
  8. Hi Everybody I have a Desktop Evernote (6.8.7.6387 (306387) Public (CE Build ce-1.36.3494)) installed on my Windows 10 Home edition 1709 Version. Since a couple of month both Evernote Icon on the start menu and on the taskbar have no evernote logo on the icon. I have tried to uninstal and install it a couple of times withous solving the problem. Another interesting thing is that when Evernote is running on my computer, it creates another icon, instead of showing that little white bar under the icon fixed on the taskbar. Thank you for your comments. All the best,
  9. Hi All, This is one of our most frequently asked questions and previous posts contained a lot of outdated information so I wanted to provide a refreshed answer. If you're trying to undo an action/typo you can 'undo' by doing the following: EN-Windows: Ctrl + Z EN-Mac: Command + Z EN- iOS: Shake device to receive 'Undo' prompt EN-Android: Tap 'Back' (curved arrow) button from the menu bar above the note EN-Web Client: Ctrl+Z if using Windows, Command+Z if using Mac If you're trying to recover a deleted note, check the Evernote Trash and r
  10. I am using EN basic on the Web using Firefox 62.02 and cannot see templates I just downloaded as per your announcements. The templates are saved but don't know where they go (when I open a new note there is no template option). What am I doing wrong?
  11. Chrome browser. See attached image. How do I fix this? When I click to unselect the "Select All Message" box nothing happens. Can this be fixed? How? I want to clip some of my gmails to evernote. Thanks,
  12. Evernote for windows won't sync for the last 2 weeks. I've tried everything I could find to solve the issue but nothing helped. Updated to the latest version if it makes a difference. I'm using Windows 7 and I keep getting the exclamation mark on "sync". Never happened before. Any ideas on how to solve this? I tried logging in and out on all of my devices, uninstalling and reinstalling etc. Any help is greatly appreciated, thanks for taking your time to read this.
  13. I was wondering if is possible to lock a note and use Face ID to unlock it.
  14. We detected suspicious activity on some users' accounts and have recently emailed them.This is related to reports of users receiving failed email notifications that they never sent, indicating that someone has learned the password to their account. The Evernote service wasn’t compromised, but we believe someone other than the account owner has learned the password to these accounts. Just to be safe, we’ve reset these user’s passwords. If you have not received this email notification from us and you have not seen any failed email notifications that you did not send, then you are likely not impa
  15. Perhaps I missed something, but I thought I read something that Evernote could convert my handwriting to text. Any help would be very much appreciated. Thanks!
  16. 支払い方法を変更したいのですが、ご存知の方いらっしゃいますか? クレジットカードが使用できないので方法を教えてください
  17. As per the title, how do you change the title of a Stack on the iOS app for iPad? I also couldn't figure out how to create stacks on the iOS app so did it in Web. Any help on how to do that in future would also be appreciated.
  18. I've finally bitten the bullet (and a chewy bullet it is too) and updated to v. 6.15 of the Windows program, skipping over the bugginess of versions 6.8 and following. One thing I knew was that some keyboard shortcuts had changed in the interval, so I just went through the whole set. I found that there are several that are still undocumented in the online Help article on shortcuts. Here are the ones I found: Application-wide: Ctrl + Shift + I = Display Note Info (no longer starts a new Ink note) Application-wide: Shift + Alt + T = Search Tags (not Jump to Tags, as the documentatio
  19. Hi All, We occasionally receive reports from users that their search functionality isn’t working properly when searching for content inside of Evernote, or that their Spotlight search is not working properly. If the problem is search for PDFs specifically, please see this article: If the problem is searching text and attachments in Evernote, or using Spotlight, then please try the steps listed below: Please visit the Evernote Web Client using a web browser on a desktop computer and verify searching in Evernote Web is working as expected.
  20. I understand that you have to have a paid premium account to create custom templates. If you are a premium user and create templates but then decide to not renew your membership, do you lose access to your custom templates?
  21. Hi guys:) Where can I download Evernote for OS X EL CAPITAN 10.11.6? I find only for 10.12 Thank you!
  22. I accidentally signed in through google with my email, which created an a new evernote account. However, I want to change my email account preference to that new email address for my ACTUAL evernote, but now I can't because it says the other email is taken. I went in and deactivated the other email account, tried to change again, but it didn't work.
  23. Hi there, I've been a loyal Evernote user for a number of years. I really love the app and use it for all of my notetaking needs. I've recently bought an Apple iPad pro and Apple pencil. I'd like to use those with Evernote to take handwritten notes to keep alongside my regular typed ones. Is that possible? If not why not? If not, when is this functionality coming? Best wishes, Pete
  24. Currently the business product is disjointed with workflows not allowing pins to be created or removed in IOS on our iPad Pros making people load the website on the same device. You guys have got have basic parity with workflow experiences so people don't have to exist the IOS native app and literally load a website on safari to edit and pins basic notes via "Spaces". Extremely frustrating
  25. I can't find where to add a tag to a note. Chrome on Windows 10.
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