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Showing results for tags 'account email address'.
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Back in April this year, I wanted to setup my Evernote (free) account with my new gmail account. I also wanted to check my notes without having my phone. My son had my phone for a day, so I checked online to see if I could (hopefully!!) access my notes on the evernote.com website, and found that I could not. So I set out with 2 missions: access my notes online, and update my email address on my account. My son downloaded the desktop version and we changed the email address on my account there. Upon changing the email address, evernote setup a new account (same account with a zero appended to the end) for me, with no notes in it, and disabled my old account. I filed a help desk ticket and I must have been asked 6 times to provide all the account names and email addresses that were ever used. (only two: the old one (with the notes in it) with the old email address, and the new account that evernote setup, with no notes in it. I have made no progress with the help desk in 2 months now. My next plan of attack is to signup for a paid account to see if I can get some support that way. Here are my ticket numbers: First ticket - Re: #494333: changed email address - notes are gone Second ticket: Ticket# 598025 Paid account ticket: Ticket# 608489 - changed my email and notes disappeared It's so sad. Evernote is the best thing ever. I have missed it so much and would be eternally grateful if somehow I can get my notes back. If not, alas, I will start from scratch, but my confidence in the safekeeping of my precious notes is severely compromised! Are there any suggestions for me?
I just realized I have mistyped my email address on my account, and subsequently all 4 of my devices are correctly now syncing to this email address. Does this matter, will anything ever get "emailed" to this address, which is one character off from mine ? Can I correct this, or would I have to delete then create new account, and if that is the only course to take, can I somehow transfer my notes ?