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Found 2 results

  1. I'm a free user and was interested in setting up 2-factor auth for my evernote account. I went to my account settings on the website and saw the 'Two-step Verification' section with an enable button next to it (pic attached) I clicked on 'enable' and followed all the steps (email verification, sms verification, hand-writing backup codes, setting up google authenticator) Once I got all the way through the process it says it was successful, but 2fa was not set up on my account. That's when I noticed the little marketing box near the bottom with a call to action 'go premium' that said 'get a p
  2. Regarding ticket: 2144222 After losing my smartphone in July I have been unable to log in to Evernote on any of my devices. Recovery codes are not working and customer service rep could not tell me why (“that’s strange behaviour”). I had one MacBook which could still see all my notes (years and years of notes). With the failure of the recovery feature on iPhone and web app, the customer service rep told me to log out of my Evernote account on my last MacBook, and export my notes to a new account. This seemed super risky to me, so I emailed him back confirming that I would not l
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