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Found 192 results

  1. Hi, I already left a message with Support but didn't get any conclusive answer. I am thus determined to scream my way through every social platform I can think of if this is what it takes to get my money back. I recently applied to become a Premium user. I recently moved to Ireland for work, so I tried using my Irish Visa debit card to pay. I tried 5 times, and each time I got a message saying there was a problem handling your transaction, please try again. This was so annoying, I just logged on to Paypal and I used my French account (I'm originally from there, but didn't feel like using because the account is nearly empty now). This time, it worked. BUT, on checking my Irish bank account the next day, I realized I was 200€ short of money! Because, while there had been a problem handling my transactions, there clearly had been no problem performing them nonetheless!!! I've just finished my studies, I live on my own and I have to pay rent. 200€ is a lot of money to me! I want my money back and I want it back fast!! Support sent an email to me asking for my email address (which is silly because you already have to give it when you contact support), and username (which again they already knew, since they had my email address). And I haven't heard from them since. Is it too much work for them to kindly inform me of when I will be able to see it transferred back into my account? [Mod: Toned down inflammatory topic title. Hopefully the mistake will be rectified shortly.]
  2. How about a multi year subscription with a discounted lump sum payment up front for 2,3,4 & 5 years? This may have been discussed but I'm having problems with the google site search for the forum at present. I figure since evernote is now quite established I'm sure there are premium & business account holders that would not want to be bothered with annual payment reminders or be jumping hoops when they forget their renewal date or forget to update their credit card etc.
  3. Situation: Premium account shares a notebook with a free account. The free account (both web and desktop) sees two notebooks: SharedNotedbook and SharedNotebook1, each with different note counts and notes. In SharedNotebook, the properties state view only. In SharedNotebook1, the properties state edt and view. When a note is added or edited in SharedNotebook1, the note moves into SharedNotebook and is no longer editable (desktop), but is editable on web. When the premium account edits the note, from the free account perspective the note moves back. On the premium account, only SharedNotebook is visable with the full note count. Is this expected? Can the premium account do something to make this stop? Can the premium account determine which notes have moved from the perspective of the free account?
  4. Hi a few weeks ago I received an email from Evernote, long story short, if I upgraded to premium I would get an extra year of premium services. Is that promotion over? Thanks
  5. Question: I am curretnly running the free version of Evernote on my mac and am thinking about upgrading to the premium service in mid January. I have access to a scan snap scanner at work so I was consdering going completly paperless at home and scanning all my paperwork in with the scan snap. However, if I scan all the documents in now, will they beome searchable when / if I upgrade to premium in Janaury?? Can someone help please - I do not want to spend time now scanning and then find I have to rescan to make them searchable!!! Many thanks Rich
  6. I see that collaboration is available under the Premium plan. Do all collaborators need to be a Premium user, or just the user doing the initial sharing? TM
  7. If I have a premium account I can have certain of my notebooks which I can allow others to share and edit. Correct? Can I control which notebooks they can see/read, which notebooks they can edit and which notebooks they cannot even know exist? In order for them to share and edit, do they have to have their own Evernote accounts? If so, do their Evernote accounts have to be Premium in order for them to edit the notebooks I allow them to edit?
  8. Hi there, I just found out that in Amazon, the HPP Enterprises seller is selling a discounted premium year license at 31.53. I was about to get it but then I wondered, is it legit? Would they send me a code to input somewhere on your service and upgrade the free account to premium? Also, could I buy several of those "codes" and input them all to accumulate premium years? Thanks, please let me know
  9. Hey guys, just have a quick question on Evernote Premium. If I were to just buy a one month of premium, would I get a GB for only that month or would I still be able to use that 1 GB forever. 60 mb is a little low on what I need per month, but 1 GB would be MORE than enough for what I will ever need to use. So I guess I'm just curious as to whether or not I can pay the one time 4.99 charge and get to use that one GB for as long as I want or until it runs out. It can go back to giving me 60 MB after that. Just as long as I get to keep that GB that I paid for. Not a new GB ever single month Sorry if this is somewhat confusing. I hope you understand what I mean. Thanks
  10. When I search in Evernote for Windows or on the Web app many of my most recent PDF do not get searched but older ones do. I did have a premium membership but I have now changed to a free membership for a while. Obviously the searching must work for free members since I am seeing some PDF notes returned in my search yet not any of the newer ones. Now that I am a free member I allow my ScanSnap S1500 scanner to do the OCR for me because I understand that it is the OCR that is not available for free members. Do I have this right and can anyone explain why some of my PDFs are not searchable? In fact, there are many PDFs that are not showing up in searches that I think may have been added when I was a premium member. TIA
  11. Hello, We've recently decided to utilise Evernote Premium in our Marketing Department. I've installed the premium version via the Mac Appstore on 2 of our machines without any issues and have paid £2.99 to receive the premium services for 1 month. I've come to do the same on a third machine which originally had the web version of Evernote 3.3.0 installed. I've deleted this and downloaded the Mac Appstore version and gone to upgrade. However the pricing is completely different to the other 2 I have just done. Instead of £2.99 a month it's now saying it's £4.00 a month. Some research tells me this is the pricing structure for the Web version of Evernote... Could anyone help me with rectifying this. The app in the Mac Appstore is still advertised as £2.99 a month and, of course, that's what we'd like to pay... Thanks Lucy
  12. I'm about to retire not on a Banker's pension. I don't think I would spend UKP35 per year on Premium because it doesn't do enough for me. But I would pay something for the ability to have my notes offline on my Android phone or tablet. Mainly because I would use Evernote for all the documents and maps that I need when travelling outside my own country, maybe twice a year. I was quite surprised on a recent trip to find that my phone did not have all the pdf itineraries, tickets and meeting notes that I had put there. So how about it? Premium Lite with one or two features for UKP10? You might sell a lot of those to people who would never buy Premium. I'd be really pleased to pay you something for the great work you do. Otherwise I'll start using some other method to carry documents.
  13. Keen observers will have noticed we recently launched a handy new option for our Premium users: increasing monthly upload allowances. A few things I'd like to highlight: First of all, this was a highly requested user option--like many options, this implementation can be tied directly back to user feedback. Second, it puts you in more control of your monthly allowance. If you're doing some end of year cleanup as part of your paperless strategy, or you're just now starting out with Evernote and need to do a heavy duty document dump, this enables you to add to your quota without having to resort to local notebooks. This makes high-volume upload periods much more manageable for power users. Non-web-users take note: Right now you can only purchase the additional allowance using a credit card, from the web client. In the meantime, here's a direct link for non-web-client users. The link won't work for Free or Group accounts though (you'll get an ineligible message). How much does it cost? You can buy an additional 1GB for $5.00 (or 450 Yen). You can buy 5 additional GB per month (for a total of 6 GB for the month), or 25 additional GB per year (for a total of 25+12=37 GB per year). The additional upload allowance expires at the same time as your current Premium allowance - at the end of your current monthly cycle. Who can increase their upload allowance? Only Premium users can purchase additional upload allowance. In a Sponsored Group, Group Sponsors and Members can purchase additional upload allowance. Any questions/concerns/comments? You know where to put em.
  14. I've received several premium codes and am wondering if I can just activate them all today (will the time period just add up?) or should I wait until one period has ended and to activate the next? Thanks!
  15. I love E. N. I have it on my home Mac desktop, work PC desktop, personal Ipad, work Iphone. I have thought about going Premium the only thing stopping me is there isn't "more " cool / useful stuff for Premium users. One thing I would totally make the switch for is if I was able to connect my E. N and my google calendar. I find I use my E. N a lot but I think I would use it more and it could work even better if It did what I suggested. Please let me know if this has ever been discussed as happening ? Or actually is a thing that can work.
  16. I want to to share an evernote gardening notebook with my family. I want to make it so we can all post ideas into a central notebook. If I am a premium user will my fammily be-able to post to my notebook with there "non-premium" accounts? or do we all have to upgrade (less likely to happen)? Thanks.
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