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Found 79 results

  1. I’m a bit confused about the Background App Refresh/ Background sync of Evernote on IOS. I found an article on the Evernote Blog (http://blog.evernote.com/blog/2013/09/18/the-beautiful-new-evernote-for-ios-7/ see 'Keep Everything In Sync‘) that describes the Background app refresh/ background sync as been introduced with the IOS7 App. "For the first time on iOS, Evernote is able to keep your account updated when the app isn’t active. So, whenever you open the app, your Personal notes are all right there. No more waiting. This feature is also important in the following frequently-occurring situations: - Offline Notebooks for Premium users - When you use Evernote on multiple platforms and devices In all these scenarios, your note list will now be up-to-date at all times. For Premium users, we’ll also make sure that your notes in your offline notebooks are downloaded and available when you don’t have a network connection." So I am a premium user with Evernote 7.7.5 on IOS 8.3 that has the Background Sync enabled for at least 3-4 month now. And it never worked as described above. Has this feature been secretly disabled with any of the Evernote IOS App updates? I am curious if this (background sync when the app is closed) has ever worked for anybody?! thanks for any insights and experiences Manuel
  2. I have purchased Evernote Premium one year subscription and have synced, restarted, etc, and it still shows up as Free. I am not a happy camper. Please advise Ralph Parisi
  3. Was annotating a PDF today on my iPad and when I saved changes, the app crashed. The first time this happened, my annotations saved. However, this happened a second time and I lost about 4 pages of annotations that time. App is up to date; not sure what could be causing this. But I'm doubting my purchase of Evernote Premium now. Any suggestions? Thanks!
  4. So I started using Evernote a few months ago on my Samsung Galaxy S5 using the Android app. I would notice that these banners would appear above my list of notes (like "sign up for premium" or tutorials on how to do this or that). Once I saw a banner that said I could get free Evernote Premium for a certain time because I have a Samsung Galaxy S5. At first I pressed the "X" in the top right corner of the banner to close it. Then a while later it popped up again and I closed it again. It's been about 2 months and the banner has not shown up, and I have not been able to find any way to redeem this offer now. I am pretty sure this offer is legitimate because it says so on Samsung's official website http://pages.samsung.com/ca/galaxys5/English/galaxys5/galaxygifts.html Does anyone know how I would go about redeeming my free "Galaxy Gift"? I would greatly appreciate it.
  5. Hi all, We released Penultimate 6.0.5 to the App Store earlier today. This release was focused around the new and improved Evernote Premium, and the introduction of Evernote Plus. You can read more about the new tiers on the Evernote blog: Introducing Evernote Plus and the new Evernote Premium. This release also has updates to address note editing and app stability issues. What's new in 6.0.5:Introduction of new pricing tier, Evernote Plus, and improvements to Evernote PremiumEvernote Plus users can enjoy 1 GB monthly uploads, mobile passcode, all the papers for Penultimate in the Paper Shop, and moreEvernote Premium now includes unlimited monthly uploads and many more features in the Evernote productsImprovements and bug fixesCrash fixes for newly created custom paper, deleting last notebook, and device sleepingImproved save and sync handling during note editingiOS 8.3 fix for settings toggles5/11/15 Update: Penultimate for iPad 6.0.6 was released to the App Store this evening with a fix for paid users on 32-bit device (iPad 2, 3, 4, & iPad Mini 1) that were getting prompted to upgrade their account. I'm sorry for an inconvenience. Please let us know what you think. You can download the Penultimate app from the App Store. You can order the new Jot Script 2 Evernote Edition Stylus from the Evernote Market. Cheers!
  6. Hi all, We released Evernote for iOS 7.7.6 this afternoon, and it should be available to everyone in the App Store shortly. This release focused on fixing bugs and reducing crashes around the camera, especially for the iPhone 6 and iPhone 6 Plus. Notable bug fixes and improvements: Several camera crashesImproved handling of camera captures as documents vs photosImproved error handling for notes that have exceeded size limitsToday widget quick button labels now match the in-app quick button labelsFix for recent searches not appearing on the Apple WatchImprovements to Apple Watch business card layoutVarious localization issuesUpdates to in-app purchase flowsFix for settings reset issue for China usersYou can download the Evernote for iOS app from the App Store. You can read more about the new and improved Evernote Premium and the new Evernote Plus on the Evernote blog: Introducing Evernote Plus and the new Evernote Premium As always, please let us know what you think. Cheers!
  7. I actually only signed up for Premium status so I could carry some subset of my notes with me, reliably available even if offline. Obviously, it doesn't take but a few attachments (pdf, photos, etc) to strain the internal storage of my iPhone. Seems the only way to distinguish the LARGE notes I want to only read in the cloud, from the small notes I want to carry around like in my old Palm Pilot days is with separate folders, like: - Med-Educ (incl attachments) NOT offline - Med-Educ (w/o attachments) offline - References (incl attachments) NOT offline - References (w/o attachments) offline Is there a simpler way? Actually, as I type this, I recognize that I can make sub-folders... so References are together but sorted into separate storage options. Any better ideas? - GG
  8. Hello all, I have been a Premium subscriber for quite some time (2+ years). I recently tried to upgrade to Business, and I think I was successful. However, I appeared to have joined my own Business account (i.e. I was there twice). When I tried to remove one of my logins from Business, it downgraded my whole account to Basic, even though I am paid for Premium through March 2015. Objective: regain my premium status, upgrade my account to Business, and invite my team to shared folders. Any help would be appreciated. Thanks, Tom
  9. Do the "Go Premium" and "Upgrade Account" links still appear in the sidebar on both desktop and mobile for other Evernote Plus subscribers? I'm paying so I'd expect them to at least tone down their pleas for me to upgrade further. I'm aware there's supposed to be an option to turn off the nagging sidebar icon when you upgrade but I'm on Plus and I'm still asked to "Go Premium" and the option to turn it off is disabled. Is this the intended behaviour and if so, why? I have no need for Premium features and not enough money to pay for it anyway.
  10. Hi all, Hot on the tails of earlier updates this week, we released Evernote for iOS 7.7.4 this morning, and it should be available to everyone in the App Store shortly. This release focused on fixing top crashes – including several relating to the camera – and other issues and annoyances. Notable bug fixes: Several camera crashesWork Chats not showing up in iOS (but appearing on other devices and clients)"Bouncy" keyboard when sending messages via Work ChatProfile images not being savedInability to open links in PDF contentInability to launch camera from from Today widget if viewed a note opened from Today widgetLots of behind-the-scenes bugs to make the app more robust and stable5/5/15 Update: Evernote for iOS 7.7.5 was released to the App Store this afternoon with a fix for business card scanning. I'm sorry for any inconvenience. You can download the Evernote for iOS app from the App Store. You can read more about the new and improved Evernote Premium and the new Evernote Plus on the Evernote blog: Introducing Evernote Plus and the new Evernote Premium As always, please let us know what you think. Cheers!
  11. I recently upgraded to Premium and uploaded a very large quantity of notes, all of which were JPEG scans of documents, both printed and handwriting. After a couple weeks, full text searching is still not working on these notes, and when I click on the "Information" icon, the Attachment Status is listed as "x images have not been indexed". I confirmed that the notes have synced to the server, because I can see them in the web client. Searching doesn't work in the web client, either. Notes that I have uploaded by taking a picture with the Evernote iPhone app more recently (i.e. in the past couple days) have successfully indexed, and the full text search works. I added a test note earlier today with just a single JPEG from the same set of document scans, and this has not been indexed. The scans are 600 DPI JPEGs that range in size from 1MB to 5MB each. I added them by dragging them from Finder into the Evernote Notes pane, and then merging groups of scans from separate documents into single documents, so that there are a number of single documents, each containing a large number of JPEGs (20-100 each). I ran into the 100MB per note limit a few times, and have kept the documents all under 100MB. Most appear to be around 50MB. My test document has a single JPEG and is 4MB, and that also has not indexed. Any ideas on what I can do to force the documents to index, or find out why the indexing isn't working? Thanks so much!
  12. Hi all, Earlier today we released Evernote for iOS 7.7.2, and it should be available to everyone in the App Store shortly. This release was focused around the new and improved Evernote Premium, and the introduction of Evernote Plus. You can read more about the new tiers on the Evernote blog: Introducing Evernote Plus and the new Evernote Premium New Features in 7.7.2:Introduction of new pricing tier, Plus, and improvements to PremiumEvernote Plus includes offline notebooks, mobile passcode, and moreEvernote Premium now includes unlimited monthly uploadsWith this change, the Premium Settings menu has been removed“Offline Notebooks” can now be found in Settings > General > Notebooks > Offline Notebooks“Passcode Lock” can now be found in Settings > General > Passcode LockEvernote for Apple Watch improvementsSome business card notes were displaying the “mailto:” prefix for email addresses and “%20” for spaces in phone numbersLocation has been enabled for determining which notes to recommend on the WatchTo enable this, go to the Settings app > Evernote > Location > AlwaysNumerous bug fixes and improvementsImage size options in Settings > General > Camera were not being respected for some picturesUsing the Camera button from the Today widget was creating blank, untitled notesProfile names were not always saving after updating in Settings > ProfileNotebooks can be re-attached to work chat threadsOne security fixLearn more at https://evernote.com/security/updates/#iosYou can download the Evernote for iOS app from the App Store. As always, please let us know what you think. Cheers!
  13. Hi, I recently upgraded to Evernote Premium. On my PC, everything went smoothly. HOWEVER, my Nexus 5 Android phone didn't seem to get the news. I continue to be unable to use the app because I have exceeded my monthly FREE allotment. I get some kind of onscreen message telling me to adjust my settings for Premium but don't know how/where to do that. Can you help me? Thanks
  14. I bought Evernote Premium a little bit ago, and i've been charged for it on my bank account, but it still says free (yes, i've tried syncing). I've looked at other posts, but they say to start my own post. Also, every time i lock my Nexus 5 phone, i get a home screen message along the lines of "you're upgraded to premium. Click here to change your settings." Just hoping this can get fixed.
  15. I am a new premium user. Can you 'offline sync' on the Android by tag? I can see how to do it by notebook, but was wondering if this feature was available.
  16. I recently left my old job and shortly thereafter I left my evernote business account. When I left the account I lost all of my personal notebooks as well. Anybody else have this problem? Help?! When I tried to contact Evernote support they directed me here because I am no longer a "premium" account.
  17. Does anyone know when Evernote is going to make business card capture functionality available with Android phones? I want to go to Premium but there is no way I'm doing that without that function. Don't they understand that there as many or more android phones being used than iPhones?! Rather short sighted to my way of thinking. Must be a bunch of Apple fan boys making the decisions...
  18. Hello, I have a new iPhone 6 and the only thing I'ld like to have from the Premium account is the Touch ID. I don't need more space and the other stuff. It's unfair and ilogic to upgrade to Premium (I'll not upgrade) just to have Touch ID!! What do you guys think?
  19. Hi all, We just released a new version of LiveMinutes (http://appcenter.evernote.com/app/liveminutes/web-apps) that allows you to collaborate on Evernote notes in realtime, like in Google Docs. As you know, when several people edit a shared note at the same time on Evernote, it creates conflicting versions. LiveMinutes solves this problem. Here is a video to show you how it works! http://youtu.be/FOxYa8NqRmc LiveMinutes allows users to collaborate on their notes in realtime, and everything is simultaneously synced back to Evernote, keeping your Evernote workflow intact. Edits made on Evernote are mirrored on LiveMinutes as well. We released this new version last week and we'd love to get your feedback! We really want to make this the best option for collaborating on your Evernote notes! You can give it a try at http://www.liveminut...s.com/evernote and let us know what you think! Alex
  20. I am currently a non-premium Evernote user on four platforms - OS X, Windows, iPhone, and iPad. If I purchase a monthly Evernote Premium license, will it cover all of my platforms? Is the license tied to my Evernote account independent of how I access it? If so, once I purchase a Premium license, then will I be able to save local notes to my iPhone, iPad Air, and iPad Mini as long as they are associated with the same Evernote account? In this case, I assume I need only purchase one Premium license to cover all platforms?
  21. Through a chat and a support ticket, I have learned I have absolutely no way to change my Evernote password using my iPad: I must resort to the laptop. No other web service provider (site or app) I use or am aware of suffers this limitation. IMHO it is a security shortcoming. My iPad is my main computing device—even for website design, development, and maintenance—not to mention the customary email, browsing, blogging, etc. I usually whip out the laptop only occasionally for ==>its own<== routine maintenance and backups: it is secondary and incidental. The iPad (and perhaps also iPhone) need more granular administrative control over the Evernote account. I hope the Evernote developers will devote some of my Premium funding to this pursuit with due haste.
  22. I know I can set the default to the last notebook used, but I would like to set to my Inbox notebook. If I feel like processing a note at the time I clip it, then I can change the notebook and give it tags. Sometimes that works great, but sometimes it interrupts workflow. For this reason, I'd like for it to go to Inbox if I do nothing and have that still be the default even if I changed the notebook the last time I clipped.
  23. I have been a happy EN user since EN 1.0 (when it was all one long tape with no tags). I have especially loved it on my ipad (tiles show images and are right-sized to skim many tiles at once) so I use it all day to lifestream in many directions (14, 000 notes total to date). Imagine the consternation when one day a few weeks ago (away from home and desktop), it refused to load, and then when it did, behaved like a fresh install with zero notes and a very small set of empty notebooks. I quickly reassured myself with a browser that all my data was still there (as a Premium user, I figured it had to be). But now that I am home again (900 new notes later) and able to be mutimodal, I am trying to fix the ipad problem. My main impediment to a reinstall of the app is that I still use ios5 (missed updating to 6 by a week and not ready to go to 7 yet <pffft>). Does anyone know if Evernote will do a "backwards" update, i.e. detect I still have system 5, and install a rev that works with 5? I did talk to customer service, but all they could say was "back up to a computer first and restore from there if needed" since such a backup would include the prior "IA" file (whatever that is). But it seems to me that if a new install fails, restoring from a copy of what I have now would take me back to my current state with the damaged version of EN 5.3.2? All ideas welcome! PS.. As a precaution, I renamed the empty notebooks it saved after crash (with an x at the end) so it wouldnt overwrite old notebooks when/if it fired up intact again. Was that a good thing to do, or not needed?
  24. Hi everyone, Last week on my iPad, I recorded a class for a classmate who was absent. The file was too large -- over the 25mb limit for non-premium service -- and an offer popped up to go premium. I declined and deleted the file. Since then, Evernote keeps popping up with an offer to go premium, almost every time I open it and often when I'm working on it. It happens when I press the button to sync as well. I would love to make the offer stop popping up -- I don't plan on going premium and the offer is really disruptive. Any ideas?
  25. I looked at the pricing options and found that "offline access" is a Premium feature, which I'm not interested in. I look over at the Free features and see that it is able to "sync" data across multiple devices... this is already confusing. Wouldn't data that is already synced to mobile already be accessible offline? If not, they may have just lost me as a potential user. If I wanted to set up a widget on Android, how would this appear offline? What about online? Are widgets even available in the free version of Evernote for Android?
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