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Found 192 results

  1. Hi, I have been paying for Evernote Premium since 27/06/2014 every month via iTunes however my account on both my laptop, iphone and ipad do not show it and I can't view my notes offline which is the main reason I need it as I travel every month. I am quite busy so haven't had the time to sit down and resolve this earlier but I can say I am incredibly frustrated as I need the notes to use for when I am travelling and most of the time I can't access them and it causes problems. The recepit order numbers are as follows: 27/06/14 MGSN7YB8H4 27/07/14 MGSNM84QM4 21/08/14 MGSNZK3NQ4 27/09/14 MGSQGN1BML I have tried and tried to find a way to contact Evernote but it only says I need to be a premium member to contact support directly and is that not what I am already paying for? Can you please help me get this set up correctly and it would be great if Evernote could be kind enough to repay me for the last 4 months that I have paid premium and haven't been able to use it. Thanks Jo
  2. Hello, I have a new iPhone 6 and the only thing I'ld like to have from the Premium account is the Touch ID. I don't need more space and the other stuff. It's unfair and ilogic to upgrade to Premium (I'll not upgrade) just to have Touch ID!! What do you guys think?
  3. So evernote premium has like 4gb upload limit. Previously on free, i just sync text i type out, so I dont hit the limited quota at all. I have a few questions: 1) Now that I got premium, is it worth uploading pdf/doc/ppt to evernote for the purpose of archiving (no frequent access)? Currently I keep my documents in Box Sync. Since Evernote has "unlimited storage", perhaps I should take advantage of it. 2) If I access evernote on phone (but do not open those pdfs), will it auto download everything and eat up local storage? I think that is the case for PCs, not too sure for phone. Thanks in advanced!
  4. I transfered my data from Cardmunch as per instructions last week. I can see the data in evernote notes. I have not received the email from Evernote to inform me of the transfer and as a result I have not been upgraded to premium. I therefore have no access to the Evernote equivalent of cardmunch. I have sent 3 emails to support last week - have received the standard support reply confirming receipt. Still have heard nothing. Anyone else in this situation? Any suggestions?
  5. Hi all, We just released a new version of LiveMinutes (http://appcenter.evernote.com/app/liveminutes/web-apps) that allows you to collaborate on Evernote notes in realtime, like in Google Docs. As you know, when several people edit a shared note at the same time on Evernote, it creates conflicting versions. LiveMinutes solves this problem. Here is a video to show you how it works! http://youtu.be/FOxYa8NqRmc LiveMinutes allows users to collaborate on their notes in realtime, and everything is simultaneously synced back to Evernote, keeping your Evernote workflow intact. Edits made on Evernote are mirrored on LiveMinutes as well. We released this new version last week and we'd love to get your feedback! We really want to make this the best option for collaborating on your Evernote notes! You can give it a try at http://www.liveminut...s.com/evernote and let us know what you think! Alex
  6. Pessoal Bom dia! Estou usando o EverNote em minha pequena empresa. E já excedi o limite máximo. Agora vou migrar minha conta para o modelo Premium ou Business. Vocês poderiam compartilhar comigo quais são as principais diferenças desses modos de contratação? Pois lendo o descritivo não encontrei diferenças que justifiquem o dobro do valor. Alguém saberia me informar? Obrigada Luciana
  7. Okay, so I'm not sure if I made a mistake or not in buying Evernote premium, but I wanted to figure out if it was going to work or not. And so it seems that it won't unless I'm missing something.. I just bought evernote premium for the purpose of sharing notebooks and notes. However, I want the person whom I am sharing with to have the same abilities as I do. That is to say, to move notes from one notebook to another, delete notes, have full permissions, etc... Does she also have to purchase a premium account to do this? If so, that's okay because I'm willing to pay for a service that'll keep my notes secure. The information is sensitive so.... Any ideas or should I contact customer support for a refund? I hope I can stay with evenote. Thanks!
  8. I have recently upgraded to Premium, but I wonder why, if I click on the Premium section on the left, I can see that part empty. I hope I have managed to exlain myself...sorry, but English is not my language...
  9. Hi there , I had the offer here in Germany to get a one year free subscription of Premium. Was nice , but has not convinced me to extend it - still waiting for some other features. So I passed the renewal point and thought everything is ok. It's not :-( The problem is , that the Screen shots that I make with the Elephant in the menu, are shown in the preview, but not stored in Evernote. You can press the button "Store in Evernote" as often as you will - nothing happens. You don't get a warning or whatever- it just doesn't work. When you scroll through the activity log , you can see messages like Version: Evernote Mac 5.5.1 (402628) Locale: de-DE OS: 10.9.4 2014-08-15 22:38:10 main [ENPreferences] WARN: -[ENPreferences addHelperToLoginItems]: Unable to add helper to login items or 2014-08-15 22:37:42 main [ENAppController] ERROR: Could not notify helper about account change [NOTE: this exception originated in the server.] So is the only way for me to re-install the software ? Has anybody same experience after downgrading from Premium ? cheers Peacekeeper
  10. As part of my coaching practice, I'd like to be able to work with my clients via Evernote Premium. But is there a way I can pay for their subscription and remain in control of the billing process. I don't want to simply enter my credit card details into their account. Otherwise I might end up paying for an ongoing subscription even after they've finished working with me. The only thing I can think of is asking them to pay for their own subscription, and me then reimbursing them. Just seems a tad messy. Is there another way that doesn't compromise my security? Thanks
  11. Hi, My supervisor and I both have premium accounts and have collaborated on several notebooks over the past few months. Since we are no longer using these notebooks as frequently, we are debating downgrading the accounts to free ones for the time being. However, I am concerned how this works with our shared notebooks. If I have added notes into her notebooks while on the premium account, will those notes continue to show up in the notebook? I just don't want to lose any of our information. Has anyone had experience with this? I've tried googling it but can't find any information about this specific issue. Thanks!
  12. Hello, my wife went back to school and I started a premium account for her. She used it for months on her ipad and iphone and loved it. 2 weeks ago she got logged out of her ever-note on her iphone and tried to log back in. Unfortunately she messed up and created a new account instead. Though on her ipad she is still logged in with her premium account (I think we know the login name) but I cannot find the password. Using the reset password function is somehow not working because either: - we used a wrong email when starting the premium account or - by creating the new free account with different name but same email address it got somehow overwritten I cannot use the website for the premium support because I cannot login. Using the free account and sending a support request left me waiting for 2 weeks now without answer. I did sent another request out of the evernote app on the ipad (still logged in as premium) but havent heard anything yet. I also do not know if the support team will answer on the registered email, because then it wouldn't go into Nirvana when it was wrong in the first place. I am afraid logging out of the ever-note app to see her username, because then she will loose all access to her notes. So in short, how do I regain access to the premium account when email is not working? With a premium account I would assume there is a support hotline, but I cannot find any. Any idea how to go from here? Thanks Tom
  13. Hi all! I'm a bit new to Evernote so hopefully I'm posting in the right section. Recently, I got an Evernote premium account, and I've been sharing a notebook with my colleagues. I've noticed however I can only share my notebook to five colleagues, once I try to add a sixth colleague, it kicks the first colleague I shared with out. I'm sharing to 5+ free account by the way if that makes any difference. I'm wondering if this is an actual hard set limitation or not? I haven't been able to find such a limitation cited on Evernote's website and my search to find more information on the internet has turned up empty. Any information would be appreciated. Thanks for your time!
  14. I am currently a non-premium Evernote user on four platforms - OS X, Windows, iPhone, and iPad. If I purchase a monthly Evernote Premium license, will it cover all of my platforms? Is the license tied to my Evernote account independent of how I access it? If so, once I purchase a Premium license, then will I be able to save local notes to my iPhone, iPad Air, and iPad Mini as long as they are associated with the same Evernote account? In this case, I assume I need only purchase one Premium license to cover all platforms?
  15. Hello! Starting with some shameless shmoozing, Evernote is an awesome product and I'm very proud to finally be using it regularly and to be a part of this awesome community. On to business, I have just a quick question: my wife and I both have Evernote accounts. Obviously we want to be able to edit and collaborate on shared notes. If we want to share multiple notebooks that we both can edit, do we both need premium accounts, or just one of us? Example: if I buy premium for my account, will I be able to share multiple editable notebooks with her, even though she only has a free account? Thanks for your help! Ted
  16. Just because last form with comment box showed me another "ERROR" during payment cancellation I write it here, maybe someone from EN team read this. =) A lot of bugs and half-working features, ignoring users needs and requests. For further details look at forums. Just few examples:1) "offline" notebook still need high-speed internet connection: https://ru-support.evernote.com/problem/details/id/138653 2) crashing data integrity in bases (look my tickets to support)3) "premium" support does not really helps, just throws links to useless topics on forum, so I need to search solution myself anyway 4) very weak text editor on all clients in comparing with OneNote and GoogleDocs5) a lot of problems with sync (look my tickets and forum) The idea of service is nice and I like it, but implementation and user respect is poor. So I dont see reasons why should I pay for half-working service. I will return to premium with pleasure when at least above problems will be solved. P.S. One more "funny" moment. When I tried to paste this message to the comment editor here in Chrome browser I found Paste function simply does not work. Oh dudes, why your programmers get money?
  17. I have purchased premium evernote today. uploaded the app. installed. nothing. No presentation, no premium at all. Evernote: 5.5.1 Mac OS 10.6.8 could chat 1 sec with the support who told me to sign out and restart computer. Nothing happened. I don't get the info bar for notes with all the premium icons. (see attached) Now the support page won't work at all, can't chat anymore. What went wrong? Where should I activate these features? Thanks for help.
  18. Through a chat and a support ticket, I have learned I have absolutely no way to change my Evernote password using my iPad: I must resort to the laptop. No other web service provider (site or app) I use or am aware of suffers this limitation. IMHO it is a security shortcoming. My iPad is my main computing device—even for website design, development, and maintenance—not to mention the customary email, browsing, blogging, etc. I usually whip out the laptop only occasionally for ==>its own<== routine maintenance and backups: it is secondary and incidental. The iPad (and perhaps also iPhone) need more granular administrative control over the Evernote account. I hope the Evernote developers will devote some of my Premium funding to this pursuit with due haste.
  19. Evernote got me hooked from the get-go. I immediately organized my whole life with it - I got rid of all my silly Notes on my iPad and integrated everything with tags into Evernote. So when I found out that I could not access my content on my iPad when not connected to the internet, I was slightly put out. But then I thought, this is a great tool, and the initial use is free, so I cannot complain much about the restricted access when off the grid. I knew there was a Premium option, so when I had internet again, I went to go subscribe. That's when I got sticker shock. I am a humble consumer. I simply use Evernote to keep track of my personal life. The most it gets of my "business" is keeping track of ideas for illustrations, etc. but my starving artist act doesn't pay the bills. So seeing that the only way to access my content offline was to pay $5USD a month or $45USD a year really struck me as too much. I don't need all of the extra bells and whistles. Perhaps one day searchable PDFs would be something I need, but I'm not a student, and I'm not a highly paid contractor. Both prices seem a bit much to pay for my small space on the internet. Has there been any discussion on creating a "medium-grade" premium membership? Something a little less expensive, with less of the bells and whistles of the premium membership, but with the much-needed ability to access files off-line? Because I would pay for that. But I cannot justify $45 a year to be slightly more organized than just using the Notes and Reminders apps on my iPad, both of which are free, though agreeably not as super-awesome as Evernote. Or perhaps a one-time payment of $25 or whatever, with a limited amount of space, and the option to "upgrade" to more space for an additional fee? I just feel like the paid service is an all or nothing approach, and I'd be much more willing to spend my money if I felt like I was paying for what I wanted, and not the extra 300+ channels that I'll never watch (like cable TV, yes?). Please tell me this is something Evernote would consider!
  20. Hi, I am thinking of going premium But I don't see revision history clearly mentioned on the http://evernote.com/premium/ page Is this still available? Just want to make sure before taking the plunge Thanks
  21. I know I can set the default to the last notebook used, but I would like to set to my Inbox notebook. If I feel like processing a note at the time I clip it, then I can change the notebook and give it tags. Sometimes that works great, but sometimes it interrupts workflow. For this reason, I'd like for it to go to Inbox if I do nothing and have that still be the default even if I changed the notebook the last time I clipped.
  22. I have been a happy EN user since EN 1.0 (when it was all one long tape with no tags). I have especially loved it on my ipad (tiles show images and are right-sized to skim many tiles at once) so I use it all day to lifestream in many directions (14, 000 notes total to date). Imagine the consternation when one day a few weeks ago (away from home and desktop), it refused to load, and then when it did, behaved like a fresh install with zero notes and a very small set of empty notebooks. I quickly reassured myself with a browser that all my data was still there (as a Premium user, I figured it had to be). But now that I am home again (900 new notes later) and able to be mutimodal, I am trying to fix the ipad problem. My main impediment to a reinstall of the app is that I still use ios5 (missed updating to 6 by a week and not ready to go to 7 yet <pffft>). Does anyone know if Evernote will do a "backwards" update, i.e. detect I still have system 5, and install a rev that works with 5? I did talk to customer service, but all they could say was "back up to a computer first and restore from there if needed" since such a backup would include the prior "IA" file (whatever that is). But it seems to me that if a new install fails, restoring from a copy of what I have now would take me back to my current state with the damaged version of EN 5.3.2? All ideas welcome! PS.. As a precaution, I renamed the empty notebooks it saved after crash (with an x at the end) so it wouldnt overwrite old notebooks when/if it fired up intact again. Was that a good thing to do, or not needed?
  23. Helo, I am a bit puzzled with Premim offer which says you can easily access notes when offline. I am currently using freemium model, and I am being able to replicate between Desktop, tablet and smartphone. When not connected to the network I can access note, change it and save it. After being connected, note will be replicated to other devices. Maybe I got it wrong ? So, what Premium model offers on top of that ? thanks, j
  24. Hi everyone, Last week on my iPad, I recorded a class for a classmate who was absent. The file was too large -- over the 25mb limit for non-premium service -- and an offer popped up to go premium. I declined and deleted the file. Since then, Evernote keeps popping up with an offer to go premium, almost every time I open it and often when I'm working on it. It happens when I press the button to sync as well. I would love to make the offer stop popping up -- I don't plan on going premium and the offer is really disruptive. Any ideas?
  25. I looked at the pricing options and found that "offline access" is a Premium feature, which I'm not interested in. I look over at the Free features and see that it is able to "sync" data across multiple devices... this is already confusing. Wouldn't data that is already synced to mobile already be accessible offline? If not, they may have just lost me as a potential user. If I wanted to set up a widget on Android, how would this appear offline? What about online? Are widgets even available in the free version of Evernote for Android?
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