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Found 1,273 results

  1. Hey y'all, We've seen some instances of users upgrading their Evernote accounts to Plus or Premium via a third party application (such as iTunes or the Google Play Store) and not having the subscription successfully applied to their account. If you experience this, please submit a support request and post the ticket number here so we can reach out and get this resolved as quickly as possible. You can call me out personally to get my attention by typing "@amanda_h" in your post (you should see my name appear in a green box). Thanks!
  2. Other

    Hey all, Evernote is able to help process refunds for direct credit card payments made through our website, as well as upgrades made via PayPal, within 30 days of purchase. If you'd like to request a refund for a recent subscription upgrade or renewal, please submit a support request. If you purchased your subscription through Google Play, we can help process a refund within 30 days as well. To request a Google Play refund, you'll need to first cancel the subscription through Google Play. Once you've canceled the subscription, create a support ticket and include confirmation that you've cancelled the subscription, as well as the email address associated with your Google Play account. If you upgraded via iTunes, you'll need to cancel the subscription through iTunes and request a refund through iTunes following these steps: 1. Go to 2. Search for Evernote or scroll to find the Evernote purchase listed in your recent purchases 3. Select Report a problem, choose a problem from the dropdown menu, then type a short description of your request 4. Submit your request Let me know if you have any questions!
  3. Please introduce different colors highlight! In previous versions of the software - before the highlight button was inserted - I was able to highlight in different colors by using Mac's text contextual menu. Now it's impossible... Please introduce this option, its helpfulness is crucial! Thanks, dario
  4. HI, i am Evernote basic user, and wanted to upgrade to Evernote plus. I live in China, and It was not feasible for me to use visa card. So i purchased Evernote Plus from Chinese Evernote website. using union pay. I used the same email address as I am using for my Evernote Basic account. but apparently now I have two Evernote accounts with same email address. one that I already had. and the new one is only for Chinese version of Evernote. But I wanted to upgrade my account to Evernote Plus, not creating a new account with evernote plus subscription. Please help me to merge both accounts. as they have same email address.
  5. Dear All, I really would love to see a solution for archiving notes. I've been using for 4 years and now I have some notes that I want to keep in the system, but want to remove from my search. As time goes, my search are getting more difficult to separate valid information and archived information. Like we have Notes, Notebook, Tags, Atlas, Market and Premium button on the Mac version, I dream with an Archive button. Every note I move to this icon will make it not searchable, unless I'm searching inside the Archive View. You could even move a completely Notebook. I have many scenarios where this is valid, some of them here: You finished a graduation course full of notes and you want these notes in a place that you may need but normally it will not be part of your search or have a distract visual in All Notes ViewYou closed a company and want all the notes in a special placeYou may not want to have this Archive notes in your local hard disk, unless you click "Download"You prepare for a vacation and suddenly canceled. You want to have this hide in some place but not displaying all the time. I think it would be a great feature. Thank you, Patrick Santana
  6. We are pleased to announce Evernote for Outlook 1.7, which includes support for Outlook for iOS for users with Office 365 accounts. Release notes: Added support for Outlook for iOS Bug fixes and miscellaneous improvements If you already have Evernote enabled as an add-in for your Office 365 account, the add-in will appear automatically in the latest version of Outlook for iOS. Here's more information on how to get started with Evernote for Outlook :
  7. In version 6.11 we fixed more bugs to improve stability. Chrome was published yesterday. Safari, Firefox, Edge, and Yandex were submitted today.
  8. Other

    I'm new to Evernote, still fumbling and learning. I'm using the web version (because EN desktop is not available for Linux). When I login, I'm always taken to the last note that I had open. How can I set EN to start at the page that lists my Notebooks? Thanks.
  9. I am a paid user and have many Notebooks. I have notebooks that relate to my hobbies as well as my career. On laptops that I bring to work, I only want my business-related notebooks to replicate. After installing Evernote on a new computer, is there a way to tell it what notebooks I would want on that computer? Thanks!
  10. I'm thinking of sharing a notebook with my teacher that will contain all school notes I take for that subject. I have a few questions/concerns with it. I'm making the notebook public as the teacher doesn't have EN, and I'll share the link with them. I'm wondering if you can print direct from an Evernote public notebook, and if you can order it in latest updated note. Thank you!
  11. It could be useful if the user can define some profiles or presets for web clipper. I often have clippings with the same settings (Notebook, Keywords, ...) and I have to set this settings everytime by hand. If I can define some presets for this, I only have to choose one of this presets while I'm clipping and it's done.
  12. Hello! I was wondering if it's possible to get the student discount (-50%) while paying with PayPal since I don't own a credit card. Thanks a lot in advance!
  13. I've been a user of Evernote for years, and have been a vocal advocate of it to my friends. I'm reaching the breaking point with some of it's bugs though, with the most frustrating being bulleted/numbered lists. Bulleted/numbered lists has been broken in evernote *forever.* I use desktop version on both PC and Mac, and always updated to the latest version within a day. And it has remained broken forever on both. The most egregious bug is that it seems to get very messed up with (1) multiple indent levels, (2) when trying to cut/paste within the list, (3) deleting in general. (Those are not odd use cases, obviously!) The bug will then have many manifestations, but the most common is a weird "space" in the bullet list that can't be corrected/deleted - it becomes a persistent gap/space, and seems to mess up the integrity of the whole list. Further, indentation levels get messed up, and sometimes the next bullet disappears. This is an inexcusable bug for a product at this stage in it's lifecycle. The core value proposition of evernote is organization and note taking (everNOTE), and bulleted lists are one of the primary ways of doing this for many people. It is embarrassing and amateurish that a product with a massive office visible from 101, a valuation of $1B, and a recent round that raised $70M, can't have a functioning note taking feature for their note taking product. For those out there for whom bulleted lists is one of the main things they want to use evernote for, I suggest you take a look at Best web-based note taking / bulleted list tool I've ever seen, with a lot of really cool features such as zooming in / collapsing & expanding, sharing, tagging, and more. Light weight yet powerful. And evernote, you should seriously consider buying them. Or at least fix this very basic feature fast! I've begun switching over to workflowy for many things, and if I'm going to spend my time in that app for note taking, outlining, to-do listing, etc., then I start having a lot less reason to use EN. Note: I am being harsh because I love you!
  14. Great that Evernote supports 2-factor authentication via Google authenticator. What about support for the Fido U2F keys, such as from Yubico? Far more convenient way to get 2-factor authentication!
  15. Please, please, please allow us to set a note as plain text only--so that it stays plain text no matter what. Currently, all my notes that I format as plain text are constantly getting various formatting when edited from different platforms and from pasting content on a platform that does not have paste as plain text. I am suggesting a setting for a note that makes it plain text only (could even be a whole notebook). Thus if a note is set to plain text, you would not have to use "Paste As Plain Text" for that note and editing the note from any platform would not add formatting. Think: Windows Notepad--pasting content into it removes all formatting.
  16. Hello, Since EN 8 launch the app is crashing on startup (iPhone 6s). Versions 8.0.1 and 8.0.2 didn't fix the problem. I sent a Support Ticket friday 20th : no answer. I contacted EvernoteHelps via DM : no answer. Now I want to access the Support Chat, but the "Chat Now" button is not functionning = nothing happens when I click. I tried to access the Chat from two desktop computers, using Safari, Chrome, Firefox. Also tried from my iPhone. To sum up : - the Evernote app is broken. - I'm unable to reach any support and specifically Chat Support which is a feature that I pay for. Can you help ?
  17. Is there a way to change the margins when printing an Evernote note? I use evernote for my lecture notes and have found that if I ever need to print a note (from my computer), the margins are ridiculously large. How can I make better use of the page and make the margins smaller?
  18. Hi there, @evernotehelps suggested I post this here – I've recently begun to use the Brave browser ( and so far think it's pretty great. On Safari I'm a big fan of the webclipper and would love to see it implemented for Brave as well. Any chance that might happen soon?
  19. My web clipper hasn't been working for over a month now. It has a red dot on the icon, and when I try to click on it, a window appears and vanishes instantly. This is happening in Windows 10, although I've had Windows 10 for over a year. It's happening at both my home and work computers (both of which have Windows 10), and in Firefox, Chrome, and Edge. I've tried uninstalling and re-installing, but that hasn't helped.
  20. I have my own diary in Evernote. Since Evernote not have a calendar, it would be convenient to see the notes that have been created on this day one year ago and more. This is done in many diaries services and in Facebook. Is it possible that the developers could do such feature? And to whom this function is not needed, you could disable it in the settings.
  21. I have just gotten Ubuntu 13.04 on my computer. Is there an Evernote for Linux or should I just use Wine?
  22. I have two separate premium accounts on Evernote : one for my technical interests and one for the household and family information. I recently received a notice of a payment issue on one of these accounts (username mark_schulz) informing me that there was a payment issue, but the account is paid until Sep 28 2017. When I try to signin to the community form, I can only signin using the other account (this one - username MarkFS). This still happens after removing all evernote cookies from my google chrome browser. Cam someone please help with the two issues: 1. Why is mark_schulz reporting a problem with payment when no payment is due for 9 months? 2. How do I access the discussion forum using the account mark_schulz?
  23. The response below was provided by Evernote in regard to upgrading Evernote to work with all features on the Microsoft Edge browser. What progress has been made and when will such an upgrade be provided? Thanks!:) The Swede We're very excited to announce Evernote Web Clipper 6.9.1 for the Windows 10 Edge browser. It's based on the Web Clipper we provide for Chrome/Safari and Opera. How can I get it? The new Edge browser supporting Web Clipper is part of the Windows 10 Anniversary Update Microsoft began rolling out yesterday (8/2). After installing the update, visit this store page click "Install" and then follow instructions. What's different? Capturing screenshots and PDF clipping from the Edge browser are not yet supported by Microsoft. We will implement these features for Edge as soon as Microsoft provides the necessary support. To learn more see our Help and Learning article: Please let us know how it works for you
  24. Last week I upgraded one of my accounts to PLUS so now I have two accounts: 1 Basic and I PLUS. Can I have the PLUS upgrade transferred to my BASIC account and return the recently upgraded one back to BASIC? Each account is affiliated with an email address (one and one GMAIL). Thank you for your time.
  25. I'm going to upgrade from PLUS to PREMIUM and I have already paid for a full year for PLUS. Should I pay the premium in full as well? Can I get refund or consider the plus payment toward premium?