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Found 9 results

  1. Hi, I don't have a premium account. I don't know where to report this issue. This is critical. Only the title of the note appear on the page. The actual content is not shown. Although on the sidebar, the actual content are there but truncated. Please see attachment file.
  2. Recently my computer crashed and I lost the last three year's worth of notes in Evernote Mac. Older notes were unaffected, and any new notes I create or old notes I sync work fine too. Fortunately, all of my notes still appear in Evernote for web browser and on my other devices. This leads me to believe the local database on my Mac has been corrupted and needs to be rebuilt from the online copy. I have tried the following to no effect: Syncing repeatedly Restarting Evernote Updating Evernote Restarting my computer Presumably Evernote still refers to the same corrupted database. I have read several descriptions for how to do a complete uninstall/reinstall of both Evernote and the database, however this seems overkill and involves some complicated steps that I am not totally comfortable with. Is there any way to force Evernote to rebuild its database from the online version? Evernote_455673_2017-11-08_edit.txt
  3. Unusual (for me) situation: I just downloaded Evernote to a new phone two weeks ago, after years of using Evernote. Two notes that I have worked last night (one being two weeks old; one being new) disappeared sometime in the past day. They are not in trash. I have no history option (basic membership). They are not appearing on the app nor on the web from a desk top. There is no trace of them anywhere. A couple of 'test' notes that I created today are available (on my app and on the web), so in general syncing and saving is working fine. Really mystified.
  4. I have Evernote running across 4 devices: my Android phone, Android tablet, Windows 7 work laptop and Windows 10 home computer. The desktop app on my Windows 10 home computer has not retained any notes before December 2015. All other devices have the earlier notes, Evernote Web also has the earlier notes. New notes are synced across all devices, including the Windows 10 PC. I re-installed Evernote on my home PC and that did not solve the problem. How can I solve the problem? Thank, Dan
  5. Good morning, I restored a computer completely from a time machine backup that is about 3 weeks old. After the restoration, HUNDREDS of my local notes are without content. They include notes that have attachments, notes that are text only, new, old, recently updated, not recently updated. There is no rhyme or reason to which notes are blank and which aren't. They appear in the notes lists along with all of the other notes, and they still have titles (some have thumbnails of a generic pdf, if there was a pdf, but not all that had a pdf do) but when I click to view them or when I open them, they are utterly blank. They don't have the usual "click here to edit"; it's as though that entire section had been cut out. It can't be edited, and it can't be viewed. I've left it run for days, I've tried everything you could imagine (moving the notes, deleting all of the other notes (offline, of course) to see if they would eventually index (and then re-restored the time machine backup again after that), I've searched the library/.../ accounts/... folder that usually contains the attachments have have had no luck. I am terrified that I will not be able to recover these notes. Some of them are extremely important to me. So far I've lost hours trying anything I could imagine and searching forums, but I would be fine losing another dozen hours if it means getting my notes back. I've searched for the missing pdfs using the finder's search in the library in the hopes that would point me to the location of the other missing notes, but nothing. It's like they never existed... except they clearly did, as their titles are still there. I could use any help those of you with experience with this could provide to try to recover these notes. Thank you for any help you can provide,Mary
  6. I recently opened my Evernote, and my evernote shows that I have 6 notes in one of the notebook folders. However when i click on the folder it only shows one note and not the list of notes in the folder. What am I doing wrong?! Many thanks. Phill
  7. I just upgraded from a Note 2 to a Note 3 yesterday. When I launch Evernote, all of my Notes are missing. I don't know how to get my new phone to see my notes.
  8. Hello everyone. I have a serious problem! For the last year my Evernote for Sony Vaio has not syncronized. The other day I tried to solve the problem by following some of the suggested steps on evernotes webside. I've tried them all. There is no problem with my internet connection, I've tried to restart my computer, upgraded to the latest version of Evernote and I'm not working offline. After I downloaded the latest version of evernote I restarted the desktop and signed out locally. Then when I had to log in again nothing happened. A message appeared: couldn't connect to the server - it says that I have to be online before the first syncronization will succeed. I AM ONLINE!!! I'm so frustrated because all the unsynced files/notes on my desktop is obviously not to find online. Why can't I log in to evernote on my desktop locally? Will I ever get my notes back?? Please help me if you can. Heres an activity log:
  9. Hello! I have been scouring the EN forums for a solution to the issue that I am experiencing. I have tried the solutions listed but none align exactly with my set of circumstances. I would like to start out by saying that I am a huge fan of Evernote! I have been using it since it first started and don't know what I would do without it. I am now both a Premium and Business user. Here is my situation. I use ENB on a laptop and a desktop. I rarely use the desktop and enter all of my notes onto the laptop. Yesterday a very large cup of juice spilled into my laptop bag and right into my laptop. Not a good combination. I was able to use the hard drive and now have it attached to my surface pro tablet. I set up ENB on my tablet and it went about syncing. When looking at what synced I am missing notes from the last several days. My last notes are from 1/22/14 and I did enter notes this week. I looked on the web and the notes are not there. So thinking that they may not have synced for some reasonI tried pointing ENB to the Evernote file that is on the drive from my laptop - located in user\app data\local\Evernote. I still do not see the missing notes. Any further suggestions? I did try searching for a pending folder as noted in a forum response with no luck. Thank you in advance.
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