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  1. Hi, Problem description: Capture a screenshot with Mac OS Skitch Attach it to an Mac OS Outlook email Send If the recipient opens the email on Outlook (Windows or Mac), he can visualize the screenshot. If the recipient opens the email on Outlook 365, he cannot visualize the screenshot. Renan
  2. A few days ago (according to the activity log at least since 2018/01/09 03:56:20:368), everytime I open evernote it just shows spinners in every note. Sometimes it will eventually show the note, and other times it shows an error such as "Note is unavailable. Make sure you are online". I am online, on ethernet, with a good connection and no other apps, or internet browsing/streaming is demonstrating any connection issues. For the first time I also got a "Sync Error" after creating a new note, with "Error loading HTTP request". The timeouts look like this in the activity log: "Error Domain=NSURLErrorDomain Code=-1001 \"The request timed out.\"SErrorFailingURLKey=https://www.evernote.com/shard/s256/notestore, _kCFStreamErrorDomainKey=4, _kCFStreamErrorCodeKey=-2102, NSLocalizedDescription=The request timed out.} This is making Evernote very frustrating to use whether trying to look up existing notes or creating new ones. Version: Evernote Mac 6.13.1 (455786) [App Store] Locale: en-US-US OS: 10.13.2 WebKit: 604.4.7 WebCore: 604.4.7 Mac Model: MacBookPro12,1 CPU Type: Intel CPU Count: 4 CPU Speed: 3.100000 GHz RAM: 16.000000 GB
  3. I had an issue where Evernote was crashing everytime I added a note, so I updated the app on the mac osx appstore. Now I can add notes, but all my notebooks that were locally stored (the majority for IP reasons) are now gone! Anyway, short of TimeMachining back to the old version of Evernote.app, to recover them? Thanks in advance.
  4. I was making some additions to an old note on my Mac with El Capitan when my computer crashed. When I turned it back on, a dialog box appeared saying that the Evernote database was missing. I went into Time Machine to look for an earlier version of the database file, but I can't find the directory in which it's located. Since most of my notes are local, restoring everything manually is a chore. I tried the option-about evernote, but all I get are the credits. Time machine can restore the file easily, I've done it hundreds of times, but, where are the files??? Again, Evernote, why won't you let me access my notes from outside the program?
  5. For some reason the font in my notes keeps changing. This usually happens when i have text on two separate lines, and then I try to move them on to the same line. I have screen shots of an example below: Now I press delete and this happens: Notice the font has changed from Helvetica to 'Font' and the words 'this too' are in a different font now. I have tried pressing select all and changing the font and it still happens. Let me know if you have any other suggestions.
  6. Wow - wouldn't have believed it if I hadn't seen it with my own eyes. Yesterday I went to start a note on my iOS Evernote. Got interrupted so left it as a blank untitled note. Today I log into Evernote on my Mac, see the untitled note and as I'm drinking my coffee get to work writing out my thoughts. Fast forward an hour later I'm wrapping up the note on my Mac Evernote client. I've changed it from untitled to give it a name. It only has text content. I go to look at something on my iPhone and when I look up my note window is missing (like I had closed it). Evernote is still running. Two other notes I had open are still there. I goto view all notes and it isn't there. I search for it and it isn't there. I check the web and iPhone app clients and it isn't there. My account is plus member. I'm at 68% of my monthly storage - 700mb of my 1GB used. My 1GB resets tomorrow. My renewal date recently happened (expires March 6, 2019). Looking at my log file (1st time: Help Menu, Activity Log...) I'm blown away at how many entries there are for today. you don't have a find option so I end up sifting through this 23mb text file and I do find the last mention of it (copy/pasted below). Note is titled - App: Alpha & Omega Daily Planning Account Anything you can do on your end to recover my note? Thanks! - Stephen 2018/04/05 10:13:18:032 I|* 18928 -[ENSyncEngine _syncStarted] | Sync started. 2018/04/05 10:13:18:032 I|* 18928 -[ENSyncEngine syncIgnoringNetworkPreference:forcingAuthRefresh:localChangeIds:accountIds:syncDelegate:completion:]_block_invoke | Contacting Evernote server... 2018/04/05 10:13:18:033 I|* 18928 -[ENSyncEngine _synchronizeAccountsWithIds:processServerChanges:processLocalChanges:] | Synchronizing personal account... 2018/04/05 10:13:18:081 I|* 18928 -[ENSyncEngine serverSyncState]_block_invoke | sessionCount=0 2018/04/05 10:13:18:121 I|* 18928 -[ENSyncEngine isFullSyncRequiredWithServerWithServerSyncState:] | current update count: 205502 2018/04/05 10:13:18:121 I|* 18932 -[ENSyncEngine(ChunkDownloader) syncChunkDownloaderWithFullSyncAtUSN:incrementalSyncAtUSN:chunkSize:] | incrementalSyncAtUSN=205502, fullSyncAtUSN=205502 2018/04/05 10:13:18:121 I|* 18932 -[ENSyncEngine(ChunkDownloader) getSyncChunkAfterUSN:fullSyncOnly:chunkSize:isBackground:] | current USN 205502 full sync 0 2018/04/05 10:13:18:121 I|* 18932 -[ENSyncEngine(ChunkDownloader) serverSyncChunkWithFilter:usn:chunkSize:sessionIdentifier:] | <EDAMSyncChunkFilter: 0x600000179140; includeNotes = 1; includeNoteResources = 1; includeNoteAttributes = 1; includeNotebooks = 1; includeTags = 1; includeSearches = 1; includeResources = 1; includeLinkedNotebooks = 1; includeExpunged = 1; includeNoteApplicationDataFullMap = 1; includeResourceApplicationDataFullMap = 1; includeNoteResourceApplicationDataFullMap = 1; includePreferences = 1; includeSharedNotes = 1; includeNotesSharedWithMe = (null); includeLinkedAccounts = (null); omitSharedNotebooks = (null); requireNoteContentClass = (null); notebookGuids = (null); inAccountUserId = (null); includeWorkspaces = 1; includeWorkspacesContent = 1; workspaceGuids = (null);> 2018/04/05 10:13:18:167 I|* 18932 -[ENSyncEngine(ChunkDownloader) syncChunkDownloaderWithFullSyncAtUSN:incrementalSyncAtUSN:chunkSize:] | Downloaded sync chunk (currentUSN=205502, chunkHighUSN=205503, updateCount=205503, chunkSize=1) 2018/04/05 10:13:18:167 I|* 18928 -[ENSyncEngine(Notes) expungeNotesWithGUIDsIn:] | Expunging 1 notes 2018/04/05 10:13:18:168 I|* 18928 -[ENCoreDataLocalStore expungeObjects:] | Deleting local object <ENMacNoteMO 0x6300003a4c20> MOID:0x28bc0006b <x-coredata://69CAD8A5-F8A8-47D4-8786-47C09F1938D7/ENNote/p2607> GUID:b729f54c-50be-447d-b760-2db20cf8f78b Title:App: Alpha & Omega Daily Planning Account:(null) USN:205502 Hash:<dbcfb1d5 c85ec022 d13c13d6 95656036> Length:4370 2018/04/05 10:13:18:221 I|* 18928 -[ENSpotlightIndexer rebuildDirectoryIfNecessary:didRebuild:] | Spotlight Indexer: directory needs to be rebuilt: (null) 2018/04/05 10:13:18:221 E|*** 18928 +[ENFileUtils createDirectoryIfNecessary:] | Can't create a nil directory! 2018/04/05 10:13:18:221 E|*** 18928 -[ENSpotlightIndexer rebuildDirectoryIfNecessary:didRebuild:] | Spotlight Indexer: directory could not be built: (null) 2018/04/05 10:13:18:278 W|** main -[ENNoteEditorNoteLockController resetLocking] | NoteLockCat note does not use locks!!! <ENMacNoteMO 0x6080001bee60> MOID:0x28bc0006b <x-coredata://69CAD8A5-F8A8-47D4-8786-47C09F1938D7/ENNote/p2607> GUID:b729f54c-50be-447d-b760-2db20cf8f78b Title:App: Alpha & Omega Daily Planning Account:(null) USN:205502 Hash:<dbcfb1d5 c85ec022 d13c13d6 95656036> Length:4370 2018/04/05 10:13:18:283 I|* main -[ENCommonEditorWebView updateEditabilityOfContent:] | Set active: content=0 2018/04/05 10:13:18:284 W|** main -[ENNoteEditorNoteLockController resetLocking] | NoteLockCat note does not use locks!!! <ENMacNoteMO 0x6080001bee60> MOID:0x28bc0006b <x-coredata://69CAD8A5-F8A8-47D4-8786-47C09F1938D7/ENNote/p2607> GUID:b729f54c-50be-447d-b760-2db20cf8f78b Title:App: Alpha & Omega Daily Planning Account:(null) USN:205502 Hash:<dbcfb1d5 c85ec022 d13c13d6 95656036> Length:4370 2018/04/05 10:13:18:286 I|* main -[ENCommonEditorWebView updateEditabilityOfContent:] | Set active: content=0 2018/04/05 10:13:18:364 I|* main -[ENCommonEditorWebView closeNote:] | Close note <ENMacNoteMO 0x6080001bee60> MOID:0x28bc0006b <x-coredata://69CAD8A5-F8A8-47D4-8786-47C09F1938D7/ENNote/p2607> GUID:b729f54c-50be-447d-b760-2db20cf8f78b Title:App: Alpha & Omega Daily Planning Account:(null) USN:205502 Hash:<dbcfb1d5 c85ec022 d13c13d6 95656036> Length:4370 2018/04/05 10:13:18:425 I|* main -[ENCommonEditorWebView closeNote:] | Close note (null) 2018/04/05 10:13:18:425 I|* main -[ENCommonEditorWebView openNote:] | Prepare note view for: dirty=0 usn=205209 | <ENMacNoteMO 0x6080001bc8c0> MOID:0x28b80006b <x-coredata://69CAD8A5-F8A8-47D4-8786-47C09F1938D7/ENNote/p2606> GUID:63665c1d-3fbe-42d4-aaeb-a3e4b7cda751 Title:Obon: 2018 Account:(null) USN:205209 Hash:<0c30b452 217841fa f0740998 0c0ea85f> Length:737 <ENCommonEditorWebView: 0x7fc8aad939e0> 2018/04/05 10:13:18:426 I|* main -[ENCommonEditorWebView openNote:] | Loading web view frame from URL evernotecid://69CAD8A5-F8A8-47D4-8786-47C09F1938D7/wwwevernotecom/7812364/ENNote/p2606 <ENCommonEditorWebView: 0x7fc8aad939e0> 2018/04/05 10:13:18:426 I|* main -[ENCommonEditorWebView updateViewFromNoteContent] | Prepare loading note content, dirty=0 usn=205209 <ENCommonEditorWebView: 0x7fc8aad939e0> <ENMacNoteMO 0x6080001bc8c0> MOID:0x28b80006b <x-coredata://69CAD8A5-F8A8-47D4-8786-47C09F1938D7/ENNote/p2606> GUID:63665c1d-3fbe-42d4-aaeb-a3e4b7cda751 Title:Obon: 2018 Account:(null) USN:205209 Hash:<0c30b452 217841fa f0740998 0c0ea85f> Length:737 2018/04/05 10:13:18:442 I|* main -[ENCommonEditorWebView closeNote:] | Close note <ENMacNoteMO 0x6080001bee60> MOID:0x28bc0006b <x-coredata://69CAD8A5-F8A8-47D4-8786-47C09F1938D7/ENNote/p2607> GUID:b729f54c-50be-447d-b760-2db20cf8f78b Title:App: Alpha & Omega Daily Planning Account:(null) USN:205502 Hash:<dbcfb1d5 c85ec022 d13c13d6 95656036> Length:4370 2018/04/05 10:13:18:487 W|** main -[ENNoteEditorViewController tearDown] | Already torn down! 2018/04/05 10:13:18:783 I|* 18928 -[ENSyncEngine postProcessChunk:withIncrementalSyncUSN:] | processed sync chunk with high USN 205503 account at USN 205503 and incremental USN 205502
  7. With the latest beta - 7.1 Beta 1 (456349) - I'm finding that when I have a bullet or number list and I paste a URL into the list, the text or line following the URL gets the same formatting as the URL (blue + underline). The hyperlink itself is not "leaking" to the next bullet - just the formatting. I've pasted an image showing what happens - I typed that out in-line as a testcase. For the hyperlinks, I'm just pasting in "http://www.google.com" directly - it's just a plan string from my clipboard. Can this get fixed please? It's really annoying. =)
  8. Hi, I love Evernote and use it daily but it seems like with the latest upgrade to v3.1.1 the minimum width of the window has increased significantly. I suspect it has to do with the new card view but I'm strictly a list view user (with titles only!) and for my purpose the wideness comes as ungainly and unnecessary — I find a lot of white-space to the right of my notes now. It's true, it's hardly a critical issue but would love to be able to shrink it down more to size. Thank you, k
  9. I love the new code block feature, however spell check automatically changes a lot of my code when typing. I don't mind all of the red underlining but's hard to tell if code has been automatically changed on my mac. If there was an option to disable spell check inside of code blocks it would be greatly appreciated! Thanks, Nick
  10. Hey everyone I used to be able to sync my web-based version of Evernote to my desktop version, and 'Export all notes' as a way of backing everything up. However, when I try to open my desktop version, I get the following message: "Your local Evernote data is being managed by a newer version of Evernote. Please use the latest version" My desktop Evernote is v6.11, i.e. old, so thought that maybe "newer version" was referring to the web-based version. Therefore I reverted back to the older web-based version and tried again... Unfortunately, I get the same message. How do I actually check which version is doing the 'managing'? I'm hesitant to update my Mac OS, so is there another way I can get a back-up of all my notes? Thanks.
  11. I upgraded to Evernote 7.1 and now I cannot search the body of the note or easily search for my tags. I cannot find a way to contact anyone for technical support. Is anyone else having this problem or know a solution? I have a lot of notes in a notebook and find the notes through searching, so not being able to find my notes is a problem!
  12. Hi everyone! Can anybody tell me how can I delete a created Notebook on a Mac? Cause I don't have a clue. I've tried everything, nothing seems to work. Actually I'm the admin and the only user, so the Notebook neither is shared with me nor is shared by me. I tried the Remove option several times instead but all it seems to do is to collect the Notebooks in the Notebook folder. I'm kinda frustrated.
  13. I find it cumbersome to have to switch to my tags overview whenever I want to move a tag in my sidebar. Because I have one nested tag for 'Active Projects' and one for 'Inactive Projects', and it would be much easier to manage these when tags can be edited directly in the sidebar. Thanks!
  14. The sidebar in Mac OS app can be resized only to a certain width. Longer tags can't be seen fully. In the Tags page, the tag display is limited to a certain width (looks like 20 chars), and then a ... is displayed. This prevents the tag from being seen fully. These are the two ways to look at tags, and both show partial tags. This is an issue. Any thoughts/workarounds? Thanks.
  15. It is bothersome that the numbered list format does not distinguish between different levels of the list. Currently the list format is: Level 1 Level 2 Level 3 Level 2 It would be better if it were formatted like: 1. Level 1 A. Level 2 (1) Level 3 B. Level 2 I tagged this with names of all the platforms because it seems to be the case in all of them.
  16. Hello, I use reminders to "Pin" certain notes to the top of the note list in the 2nd column of the Mac desktop app. Mostly, it works fine, but it seems that reminders in some notebooks disappear when viewing the note stack that contains them. To save screen space at the top of the list, I thought I'd consolidate notes into one notebook, because the notebook headers take up so much room. Wasted header space boxed red. Reminder I intend to move boxed green. Total number of "pinned" notes (5 Reminders) circled yellow: When I moved a reminder note from a "Clients" notebook to a "References" notebook, it shows up just fine when viewing the "References" notebook, as pictured below. Unfortunately, viewing a single notebook wastes space with a giant "+ Add a reminder to Referen…" link, so it's kind of a wash in terms of column space. But note that the number of reminders remains 5—my "Client Links & Status" reminder is present in this notebook: When I view the stack that contains the "References" notebook, the "Client Links & Status" reminder vanishes. Note that the header now says that there are only 4 reminders, even though we just saw that there are 5 reminders in "References": At first, I thought there was maybe a limit of four reminders per notebook in the stack view, but I created a new reminder in "References" and it appeared just fine in the stack view. Any wisdom from this august body of experts?
  17. I was just making my notes and all of the sudden one of my file is gone. I tried finding it in the 'trash' section but the effort is futile. Anyone has any idea about what has happened?
  18. I realize that, for those of us with non-retina monitors and degraded visual acuity, the Apple system fonts are going to pose a consistent problem. One of the ways to help with this is to use the zoom function, but as a writer and editor I often shift between notes, requiring not only a click on the new note, but multiple clicks on the zoom combo to make it visible, doing what needs to be done and then returning to the original note which now needs to be zoomed again. If this were just an occasional operation, it wouldn't be so irritating, but continuously having to bracket a simple task with 3 zoom clicks on either side gets tedious. It would be very nice if there were a way to set a global zoom level that would not involve changing the type size. What I have in mind is an item in preferences that could be set for the display without affecting the print output.
  19. Hi, I have 2 issues, First, when I create a new bookmark, It did not appear as it was before. Before it was perfect (See attached 1.jpg) Now it's like this (see attached 2.jpg) Can you fix the issue? Also, I used to archive it on my email, it will stay as attach 1.png before, but now when I save it into my email I got it like this (attached 3.jpg) Let me know how to fix this issue.
  20. Hello, I have the latest version of Evernote (Version 7.1 (456448 Direct)) on Mac OS X 10.11.5, El Captain. I update Evernote regularly but it is responding very slowly all the time since about last 1 year. It must be the slowest app on my mac. I tried uninstalling it and deleted Evernote files from: ~/Library/Preferences/ ~/Library/Application Support/ ~/Library/Caches/ After doing this, I restarted the system and installed again. That did not help. It is slow not just in one particular area. When I click to open a note, it takes a lot of time to open. When I am typing in the note, I have to type and then wait for the typed letters to appear on the screen. It is slow in all areas. I also tried to contact Evernote's official support team twice on twitter: @evernotehelps but did not get any response. Hope you guys can help me out. Thanks, Akshey
  21. My apologies if this has been posted elsewhere, but I could not find an answer to my question, which is "How can I change my encryption passphrase?" I have encrypted some text in a note, and while I remember the passphrase, I want to now change it. Not seeing a simple way to do this. I could copy the selected (unencrypted) text, make a new note, and re-encrypt, but surely there is another way... or is there?
  22. I use tags that reference "Files" like "FIL-AT&T" and types like "TYP-Bill". This allows me to create filing cabinets for the companies and reference the type of document it is. In this latest release (5.5.1), it appears that as soon as I type in "FIL" or "TYP", then press the "-", it fills in the very first tag in its entirety. This really really sucks and it needs to be changed or at least allow people to disable it. Is this a bug or was it done by design (for what reason I have no idea)? Can you please allow people to disable that "feature" or fix it?
  23. The Evernote extension for Chrome updated recently, and I seem to have lost my keyboard shortcut. I used to hit "§" (top left of keyboard, just below Escape) to launch the clipper, but that now doesn't work and I can't see how to bring it back. Am I missing something? If I'm not, could the devs give me back this really useful bit of functionality please
  24. Hello all, the option format->lists->increase (and decrease) list levels works from the toolbar, but not the assigned shortcut key (tab / shift tab). Is this a bug or am I missing a newer shortcut? build 6.0.5 (451190) direct.
  25. PLEASE Evernote-Team give us BETTER table editing! Table editing in Evernote for Mac is very limited and frustrating for daily use. CRITICAL Features:* Select entire Rows and Columns.* Rearrange (Copy / Paste) entire Rows and Columns in a table. (this is a real PAIN with a bigger table!)* Format selected Rows and Columns at the same time. (try to format an entire column with an identical background on lots of rows ...) Wishes:* Edit Default Cell Padding for all tables. (todays default takes a lot of space)* Would be great if tables could be defined like in HTML or Markup style.* Optionally define cell width as percentage value. Bugs:* <Backspace> does not work on an empty line in a table cell!* Cell width adjustment handle appears about 4mm to the left of cell border when using two screens and if note is longer and has a vertical slider!* No cell width adjustment possible on a copied table in the same note! (focus change to other note fixes this)* iOS: Vertical Cell Alignment in iOS-Apps should be top (not middle) like with Evernote Mac! Thank you for your efforts :-)
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