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Found 74 results

  1. I'm using EN on a laptop and a desktop. Yesterday I booted the laptop in a place without connectivity. The plan was to take some note and having them synched in later. However, EN refused to log me in, saying "Can't connect to server. Please try again later". The version is 5.6.4.4632 and I am premium user. Is it supposted to be like this? If so, how can I circumvent it? [TaSK]
  2. Hello, my wife went back to school and I started a premium account for her. She used it for months on her ipad and iphone and loved it. 2 weeks ago she got logged out of her ever-note on her iphone and tried to log back in. Unfortunately she messed up and created a new account instead. Though on her ipad she is still logged in with her premium account (I think we know the login name) but I cannot find the password. Using the reset password function is somehow not working because either: - we used a wrong email when starting the premium account or - by creating the new free account with different name but same email address it got somehow overwritten I cannot use the website for the premium support because I cannot login. Using the free account and sending a support request left me waiting for 2 weeks now without answer. I did sent another request out of the evernote app on the ipad (still logged in as premium) but havent heard anything yet. I also do not know if the support team will answer on the registered email, because then it wouldn't go into Nirvana when it was wrong in the first place. I am afraid logging out of the ever-note app to see her username, because then she will loose all access to her notes. So in short, how do I regain access to the premium account when email is not working? With a premium account I would assume there is a support hotline, but I cannot find any. Any idea how to go from here? Thanks Tom
  3. If you are using Evernote version 5.2.0.2949 you have looked that you have to enter password twice while login. The purposes are different. One is for login purpose and other is for synchronization of notes. The real worry is Does it synchronize? No. PreconditionUncheck Stay signed in Steps to reproduceOne is at the time of login. The purpose is to login into my account. See the image named "login".next one is after login. The purpose is to synchronize my notes with the Evernote Services. See the image named "sync". But the purpose of the second time inputting password (Synchronization) does not really happening. How do you know it does not really synchronize? I created a note with some content on it and signed out without Synchronization. Refer image named "Options" If you check my option my Evernote does not synchronize while exiting. I logged in back and input the password for Synchronization request. First thing, I did not see any notification. But I did not enable sync notification and went to My Evernote web page to see if the newly created available. It does not.
  4. My home - login using client in old version looks fine - has 200+ notes - try to create new account Office - login using client in newest version looks bad - only has 2 notes - login using web looks good - has 200+ notes - cannot login using new account - displayed as no available account mobile - after update login using newest version - only has 2 notes
  5. The Safari web clipper routinely forgets my login and forces me to re-enter my username and password. This is extremely annoying and unnecessary. How do I prevent it from asking for login repeatedly?
  6. I run evernote on a mac at work, a laptop, and an iMac. Only on the iMac does Evernote keep logging me out, even though the "Stay Logged in" checkbox is checked. How do I fix this?
  7. I try and log into evernote but it gives me a blank screen in safari. What do I need to do? It has worked before.
  8. I downloaded Evernote for Windows 8 Touch on my Microsoft Surface. When I try to login I get an error that says "Evernote is unable to access your notes on this device. Please contact customer support if you see this message again". Well, I see it again and again and again.
  9. Evernote Version 3.1.0 (246062) App is always saying "Incorrect Username or Password" WIndows App, Android App, Website however allow me to login. What could posibly wrong? 2012-05-12 10:56:09 main [ENVideoLoginWindowController] INFO: Making login panel key and front. 2012-05-12 10:57:57 main [ENBootstrapProfileManager] DEBUG: -[ENBootstrapProfileManager retrieveBootstrapInfo:]: profile data already retrieved. 2012-05-12 10:57:57 main [ENBootstrapProfileManager] DEBUG: -[ENBootstrapProfileManager retrieveBootstrapInfo:]: but force is YES, so starting profile retrieval. 2012-05-12 10:57:57 gbsi [ENBootstrapProfileManager] INFO: Bootstrap url: https://www.evernote.com/edam/user 2012-05-12 10:57:57 gbsi [EDAMUserStoreClient] DEBUG: +[EDAMUserStoreClient(EDAMUserStoreClientAdditions) clientWithServerURL:] -- url: https://www.evernote.com/edam/user 2012-05-12 10:57:58 gbsi [ENBootstrapProfileManager] DEBUG: -[ENBootstrapProfileManager performEDAMGetBootstrapInfo]: profiles received: ( "BootstrapProfile(name:\"Evernote\",settings:BootstrapSettings(serviceHost:\"www.evernote.com\",marketingUrl:\"http://www.evernote.com\",supportUrl:\"http://www.evernote.com/about/contact/support/\",accountEmailDomain:\"m.evernote.com\",enableFacebookSharing:1,enableGiftSubscriptions:1,enableSupportTickets:1,enableSharedNotebooks:1,enableSingleNoteSharing:1,enableSponsoredAccounts:1,enableTwitterSharing:1))" )
  10. Hello there, I've been using Chrome and Evernote Web Clipper for a long time, never really had a problem. Recently fresh install of XP and Chrome, now the Evernote Web Clipper fails to "Remember Me". I have to put my password in every time, and it then also doesn't show me logged in when I search Google. I tried a fresh install of Chrome, as well as disabling all of my other extensions. No luck. I've also tried Googling for another thread similar, but couldn't find one. Anyone have this problem?
  11. I've been wondering: is there any clause or method in place to allow us, the Evernote account owners, to legally have our account access released to a single entity, who then requests it with official documentation, in case of our death? In my view, Evernote may be the most important asset I have online. It holds all my thoughts, noted feelings, goals, secret info, important info, and more. I'm trying things with it daily to improve almost every aspect of my life. It has all the information I think is important to my life. I would really like to have my Evernote account and all such information shared with one single entity (person or other) when I die. I read the Terms of Service and the Privacy Policy, and couldn't find anything on this. I know one way is to share my account login information with anyone I want right now, though I want to treat this kind of like a will and see if Evernote has something legal like this in place or may put a legal clause in somewhere to handle such things when they happen. Any thoughts on this? Thanks!
  12. Hi Guys! I am having a problem with authentication and syncronization of my Evernote. When I run my Evernote, it cannot authenticate. It means it cannot syncronize my data. I reinstalled Evernote and nothing happened:( I attach part of the log: Evernote for Windows 4.6.6.8360 (268868) PublicOS: Windows 6.1.7601 Service Pack 1User: xxxMemory: 70.9MBCreated: 2013/05/28 11:49:40---Bootstrap info: loadedDatabase<bootstrap_info><profile name="Evernote"><settings account_email_domain="m.evernote.com" enable_facebook_sharing="1" enable_gift_subscriptions="1" enable_linkedin_sharing="1" enable_shared_notebooks="1" enable_single_notesharing="1" enable_sponsored_accounts="1" enable_support_tickets="1" enable_twitter_sharing="1" marketing_url="http://evernote.com" service_host="www.evernote.com" support_url="https://evernote.com/contact/support/"/></profile></bootstrap_info>--- Log opened on 2013/05/28 11:10:12 (UTC+2:00) 11:10:13 [4792] Command line: "C:\Program Files\Evernote\Evernote\Evernote.exe" 11:10:13 [4792] Client info: Evernote Windows/268868; Windows/6.1.7601 Service Pack 1;11:10:14 [4792] Bootstrap info: Evernote (loadedLastUsed)11:10:18 [4792] Bootstrap info: Evernote (loadedDatabase)11:10:19 [4792] Opened database: C:\Users\xxx\AppData\Local\Evernote\Evernote\Databases\xxx.exb (230MB Fixed)11:24:47 [5592] 0% Authenticating user "xxx"11:31:39 [3428] AutoUpdate: checking for update at: http://update.evernote.com/public/ENWin4/update.xml11:31:39 [3428] Received status code 200 when accessing URL http://update.evernote.com/public/ENWin4/update.xml11:31:39 [3428] AutoUpdate: no update found, remote revision is the same as the local revision (268868)11:31:40 [3428] Received status code 200 when accessing URL http://update.evernote.com/public/ENWin4/ReleaseNotes_4.6.6.8360_en-us.html11:31:40 [3428] AutoUpdate: checking for update at: http://update.evernote.com/prerelease/ENWin11/update.xml11:31:41 [3428] Received status code 200 when accessing URL http://update.evernote.com/prerelease/ENWin11/update.xml11:31:41 [3428] AutoUpdate: no update found, remote revision is 268853, local revision is 268868 Log opened on 2013/05/28 11:39:03 (UTC+2:00) 11:39:03 [4656] Command line: "C:\Program Files\Evernote\Evernote\Evernote.exe"11:39:03 [4656] Client info: Evernote Windows/268868; Windows/6.1.7601 Service Pack 1;11:39:03 [4656] Bootstrap info: Evernote (loadedLastUsed)11:39:05 [4656] Bootstrap info: Evernote (loadedDatabase)11:39:05 [4656] Opened database: C:\Users\xxx\AppData\Local\Evernote\Evernote\Databases\xxx.exb (230MB Fixed)11:39:13 [2336] 0% Authenticating user "xxx" Thanks for your help in advance! Best regards, Olek
  13. Hi Guys, I cannot sync my Evernote Desktop. In my log "Bad or missing password" error occurs. How can I fix it? I cannot logout and login, because I checked the option to sync before logout. When I try to logout, it shows an error and doesn't logout. I have already reinstall Evernote. What else can I do? Thanks for your help! Best regards, Olek
  14. I have a mac at work and a mac at home - but on my home machine, the evernote client periodically just logs itself out, and I have to keep logging back in, even though the "stay logged in" check box is checked. At work, it stays logged in for months on end. Why? Is it because my home mac goes to sleep? Why this behaviour? Using version 5.0.7 (400995)
  15. Since changing my password as requested I have been unable to log into the mobile phone (android) app or the pc app however I can log in fine using my web account so I know my password has been updated on the Evernote (EN) servers I have Uninstalled and reinstalled EN on both my tablet and mobile but still I am unable to log in since I changed passwords. I have registered a problem with EN who just said reset the password again, which I did and still the same problem persists. Has anyone else come across this and if so did you manage to find a resolution? Many thanks
  16. Hey everyone, I'm totally new to this forum so I apologize if this topic has been already raised by someone else. I created my account from my laptop (windows) and started working with it, now I downloaded the android app but, in the homepage, I cannot login with my existing account but only register a new one. Is there anyone who had my same problem? thanks,
  17. I'd like to capture full webpage (pages with scrolling) screenshots with Skitch, but I can't seem to do this on sites with https without getting a logon window. At the time of capture, I am currently logged in from a browser, but I guess I can understand why this has no bearing on Skitch + snap from link. What I don't understand are similar discussions where secured Facebook webpage captures behave correctly. If this works, shouldn't other sites? What I'm really trying to do is capture a flash based site in Evernote, but Evernote web clippers don't capture Flash whereas Skitch does. Thanks
  18. I've recently updated the software via AppStore to 3.1.0, after the update Evernote periodically asks me to reenter my password. So far it happened twice in last week or so. Is this a new feature (forget password after a week similar to web login), or glitch?
  19. I am unable to log in to my sandbox account on my Android device with the Evernote for Android app. I did append #sandbox.evernote.com to my sandbox username. It says invalid username. Please help. Thanx in advance.
  20. Evernote will not stay logged in. Even after I check the check box to stay logged in. This just started happening after upgrading to version 3.1.0 (246062) for Mac. Anyone else having this problem? Thanks.
  21. Hey all, I've been a member with Skitch.com since April last year - I was really happy when they released Skitch in the Mac App Store. So I bought it (It used to be £5.99 before it went free...). Anyway, recently I noticed that any images I try and share with Skitch haven't been to my normal account. So I removed all the login details and started again and tried adding my Skitch account "MarkyUK". However, it shows this: Now I can't share anything as it comes up with an error (Something about wrong username/password?? I haven't been asked for a password :/) - And when I click "Personalise my account", it showing up as an anonymous account and begins the process of registering a new account... Any help would be appreciated Thanks, Marky
  22. Hope some one fix this. Seriously, you just need to open the App twice and no password or username is required to see and sync your notes. http://www.chrisid.com/blog/2012/04/evernote-login-without-password-flaw-hack-on-mac-osx/
  23. I was always "zebs" on skitch and "zeb" on Evernote. I was happy to reclaim "zeb" when evernote acquired skitch. But the app was still uploading to "zebs". I just tried again to transfer and skitch keeps making new usernames instead of using "zeb" with my evernote account. How can I log in and share to skitch.com from the mac app with the skitch.com/zeb account I created with evernote? In my efforts to link my account, Skitch/Evernote has created 2 new accounts for me "e-zeb" and e_zeb". I just want to get back to "zeb". I own it, I just need to relink it. How can I?
  24. I would like to request the feature that the account owner receives an email if a new client signs in with the credentials. This would give some security as I would know when someone uses my data. It should be a choice whether the information is sent too when someone uses the web frontend.
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