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Found 46 results

  1. All, I'm currently on the free plan, and the email address I am using to login will be deactivated soon so I need to change my login email address. I used the Google Login factor, and I'm trying to change the email address, I get the "Verify your Email" when I type in the new email address for login, and I go click Verify in the email, and when I try to log in with the new email it says it can't find the acount, but I can still sign in with my old/current email address. Any thoughts on how I can change the email address?
  2. I have the option for Evernote to "Open At Login" unchecked, but the application still opens every time I restart/relogin to my computer. I tried enabling the feature by checking it, to see if functionality was reversed by accident, but it still opens. The toggle does nothing. Would love to see a fix for this!
  3. Boa tarde. Gostaria de uma ajuda. Comecei a usar o evernote e na hora em que fiz login escrevi meu e-mail errado e não me atentei, criei cadernos e já me organizei inteira dentro do evernote para usá-lo no meu trabalho (com o e-mail escrito errado) e quando decidi verificá-lo no meu celular e fui fazer o login com o e-mail correto ele criou uma conta em branco. Não demorou para eu perceber o que eu tinha feito e cancelei a conta com o e-mail correto a fim de trocar o e-mail da conta errada para ficar tudo certo. Só que... agora o evernote diz que a conta com o e-mail correto já existe (mesmo que deletada), acredito que por alguma política de possível reativação. E assim fico presa eternamente em uma conta com e-mail errado. Me ajudem por favor? Vi que o suporte da evernote é pela comunidade, então vim expor toda a minha problemática. Obrigada.
  4. Hi folks! I am new to Evernote, but since everyone kept saying how incredibly amazing it was I decided I should give it a try. I can log in just fine with my Gmail account to the iOS app as well as to the web app from my desktop browser (Chrome on Mac OS Sierra). However, when I try to log in to the desktop app, I keep receiving this message. Does anybody know how to fix it? Thank you!
  5. I'm a newcomer to Evernote, running on Linux OS so I'm using the web client. What's the correct protocol for log in/out? Log in and stay logged in throughout the day, or only log in when needed to do something? Thanks.
  6. Trying my luck here, as Evernote will not allow me to actually contact them... I have Evernote ( Version 6.9 (453991 Direct)) on my Mac (OSX 10.11.6) and all of a sudden my Evernote will now automatically decide to launch/open when I turn on my laptop each morning. How do I stop this? I can't find anything under preferences to uncheck, and the icon in my dock does not have 'Open at Login' checked. Can someone help show me how to stop this, or do I just have to uninstall this app altogether? Thanks.
  7. Today my Firefox updated Clipper to 6.9.3 and at the same time Clipper ask at any Firefox restart to log in Evernote Removed 6.9.3 and installed 6.2: it works again I'll remain with 6.2 until further news dario
  8. Hi, i recently downloaded Evernote for windows pc, and when i have a problem logging in with google, i click on existing user and then "Log in with google" I insert my google mail and password click ok and then it asks me to confirm my identity, so I try to verify with my google account, and on my smartphone arrives the notification, so i give the permission to access and then on pc nothing happens... do someone knows something about that issue?
  9. Hi - I managed to lock myself out of my Evernote iphone app and now can not for the life of me sign in again! I've used the reset password function through the app and keep getting a message saying a reset link has been sent to my email but I haven't received anything yet and have done this a few times. I've gone onto the web browser version and changed my password through my account there, but when I try to use this in the app, it still doesn't work. I've also deleted the iPhone app and reinstalled it, to no avail. All I want to do is somehow contact Evernote to get my account reset (but not lose all my data), but can't find any contact details for them anywhere. I'm on a free account. Apologies if this has been answered elsewhere! Thanks in advance for your help.
  10. I've tried everything and Evernote keeps automatically opening when i login. It's annoying. Considering how many years I've used and depended on Evernote, it'll be a shame to switch to OneNote. Wish you could fix this bug.
  11. When you login in to Evernote Web, there is a username and password field, and every single time I type in my account info, and every single time it errors out because the login page isn't a login page at all -- it's a create account page. I understand you want to make life easy for people trying to sign up, but it is very frustrating to your existing users. You create an account one time. You login (hopefully) hundreds of times. You could easily configure the login page to accept existing logins AND new account creations. If a login attempt fails and the username isn't taken, create an account. There are a number of other ways to handle it too if you don't like that, but forcing an extra click and an extra page load for every single existing user every single time they login is a consistent, though minor, frustration. With enough of these minor frustrations people will leave. I love the product, and I hope this feedback helps improve it. Keep up the good work.
  12. My password consists of Upper, lower, number and special characters. It is of the form Aaaaaa9** , it has asterisks at the end. I use Shareaholic to invoke sharing to Evernote. If my 30 day logon on evernote is expired and I need to enter the password again, I'm presented with a Login window on top of the page I want to share. I don't know if the window (or CSS overlay) is generated by Evernote or Shareaholic, but in case it's Shareaholic's, it still affects your customers. The username is already filled in. I enter the password and it always fails validation. I open the Evernote page in a different browser tab (Chrome) and enter the same password on the sites login prompt and it IS validated. It always happens. So I suspect that the first window, or CSS overlay prompt, presented over the page we want to add to Evernote doesn't adequately process special characters (my asterisks). If it failed with any ordinary characters it would fail for everyone every time and you would know about it. I hope you can recreate the problem and solve it. since it must be affecting a lot of people. Thanks.
  13. 로그인시 아이디를 입력하고 비밀번호를 입력하려고 할 때, 마우스입력 커서가 아이디로 이동해버려서 아이디입력란에 비밀번호가 입력이 될 때가 있습니다. 무심코 엔터키까지 누르면 아이디 목록에 기록이 남아서 앞글자 하나만 쳐도 아이디와 비밀번호까지 같이 노출이 되어버립니다. 기록을 삭제할 수도 없고.. 공용 PC로 로그인하면 기록이 남게되서 보안에 우려가 됩니다. 매번 비밀번호를 변경해서 사용하기도 번거롭죠. 기록을 삭제할 수 있게만 해줘도 좋을 것 같습니다.
  14. Not able to login with chrome web clipper extension. I type in the name and the dialog disappears. Able login on Firefox and Safari. Video Link : https://www.dropbox.com/s/u3s17bumfxqkgbj/Evernote Clip1.m4v?dl=0 Kindly help me resolve this issue..... Regards Rahul
  15. I installed web clipper 6.1 on a new PC with Firefox 43.0.3 / Win 10. The installation went well, I see the button and it opens - but I see no login option. Unfortunately there is no information were to find the login on the Evernote Website... just marketing gibberish. How do i log in? Or is it a bug? The last topic relating to this issue I found was from 2013. Thanks for your help!
  16. Yesterday I updated to OSX Yosemite and updated Evernote to 5.6.2. And now I can't disable the auto login function anymore... I don't want Evernote to automatically sign in when starting the program. It should ask for my Evernote password, like it has always done. I'm probably missing something here. Anyone knows where to look to get this option back?
  17. I am very frustrated that I have not been able to access the chat support function to reset 2-step verification. I have had to create a new login just to post here because I can't do so under my correct username since it won't let me login because of this problem. I don't have access to the phone I used for the verification codes as I don't live in that country anymore. The backup codes must already have been used up. It states that I will have access to Live Chat as a Premium member and so I have upgraded. However, the support page locks up with a swirling icon when I try to Submit Ticket for this issue. The Live Chat function has the same effect and no chat window opens. Please help me get a hold of someone to reset my access. I would gladly pay for such a service but one can't get a hold of anybody by any means at all.
  18. The Safari web clipper routinely forgets my login and forces me to re-enter my username and password. This is extremely annoying and unnecessary. How do I prevent it from asking for login repeatedly?
  19. Hello there, I've been using Chrome and Evernote Web Clipper for a long time, never really had a problem. Recently fresh install of XP and Chrome, now the Evernote Web Clipper fails to "Remember Me". I have to put my password in every time, and it then also doesn't show me logged in when I search Google. I tried a fresh install of Chrome, as well as disabling all of my other extensions. No luck. I've also tried Googling for another thread similar, but couldn't find one. Anyone have this problem?
  20. Hey all, I've been a member with Skitch.com since April last year - I was really happy when they released Skitch in the Mac App Store. So I bought it (It used to be £5.99 before it went free...). Anyway, recently I noticed that any images I try and share with Skitch haven't been to my normal account. So I removed all the login details and started again and tried adding my Skitch account "MarkyUK". However, it shows this: Now I can't share anything as it comes up with an error (Something about wrong username/password?? I haven't been asked for a password :/) - And when I click "Personalise my account", it showing up as an anonymous account and begins the process of registering a new account... Any help would be appreciated Thanks, Marky
  21. I was always "zebs" on skitch and "zeb" on Evernote. I was happy to reclaim "zeb" when evernote acquired skitch. But the app was still uploading to "zebs". I just tried again to transfer and skitch keeps making new usernames instead of using "zeb" with my evernote account. How can I log in and share to skitch.com from the mac app with the skitch.com/zeb account I created with evernote? In my efforts to link my account, Skitch/Evernote has created 2 new accounts for me "e-zeb" and e_zeb". I just want to get back to "zeb". I own it, I just need to relink it. How can I?
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