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Found 74 results

  1. I am using Web Clipper 6.10.1(35f63f9)/11.00.926 on Chrome 54.0.2840.99 m and Windows 7 Pro 64.. Every time I look up from my work Web Clipper has that familiar red dot. But actually now that I have click on it to get the above version number it is once again logged in... I am confused this is very different behavior than in the past
  2. Hi, i recently downloaded Evernote for windows pc, and when i have a problem logging in with google, i click on existing user and then "Log in with google" I insert my google mail and password click ok and then it asks me to confirm my identity, so I try to verify with my google account, and on my smartphone arrives the notification, so i give the permission to access and then on pc nothing happens... do someone knows something about that issue?
  3. Today my Firefox updated Clipper to 6.9.3 and at the same time Clipper ask at any Firefox restart to log in Evernote Removed 6.9.3 and installed 6.2: it works again I'll remain with 6.2 until further news dario
  4. I can't login in Evernote web clipper 6.9.3 and Firefox 50. When I type in my credentials and press login, I get the message "unknown error".
  5. I have the latest ver. of my desktop evernote app for windows. When I try to log in, I see the message: "Can't connect to server" I have this problem during a few days, so I have to use only my mobile app. Hope for your advice.
  6. Hi - I managed to lock myself out of my Evernote iphone app and now can not for the life of me sign in again! I've used the reset password function through the app and keep getting a message saying a reset link has been sent to my email but I haven't received anything yet and have done this a few times. I've gone onto the web browser version and changed my password through my account there, but when I try to use this in the app, it still doesn't work. I've also deleted the iPhone app and reinstalled it, to no avail. All I want to do is somehow contact Evernote to get my account reset (but not lose all my data), but can't find any contact details for them anywhere. I'm on a free account. Apologies if this has been answered elsewhere! Thanks in advance for your help.
  7. I've tried everything and Evernote keeps automatically opening when i login. It's annoying. Considering how many years I've used and depended on Evernote, it'll be a shame to switch to OneNote. Wish you could fix this bug.
  8. Trying my luck here, as Evernote will not allow me to actually contact them... I have Evernote ( Version 6.9 (453991 Direct)) on my Mac (OSX 10.11.6) and all of a sudden my Evernote will now automatically decide to launch/open when I turn on my laptop each morning. How do I stop this? I can't find anything under preferences to uncheck, and the icon in my dock does not have 'Open at Login' checked. Can someone help show me how to stop this, or do I just have to uninstall this app altogether? Thanks.
  9. Hi, for about a month now I'm having the following problem: When I log in via web client I select "remember me" option, but it's ignored - later the same day Evernote will ask me again for password and for the number from multi-factor authentication app. (So both "remember me" options are ignored). It's kind of annoying, do you know what can cause this behaviour and how could I fix it?
  10. My password consists of Upper, lower, number and special characters. It is of the form Aaaaaa9** , it has asterisks at the end. I use Shareaholic to invoke sharing to Evernote. If my 30 day logon on evernote is expired and I need to enter the password again, I'm presented with a Login window on top of the page I want to share. I don't know if the window (or CSS overlay) is generated by Evernote or Shareaholic, but in case it's Shareaholic's, it still affects your customers. The username is already filled in. I enter the password and it always fails validation. I open the Evernote page in a different browser tab (Chrome) and enter the same password on the sites login prompt and it IS validated. It always happens. So I suspect that the first window, or CSS overlay prompt, presented over the page we want to add to Evernote doesn't adequately process special characters (my asterisks). If it failed with any ordinary characters it would fail for everyone every time and you would know about it. I hope you can recreate the problem and solve it. since it must be affecting a lot of people. Thanks.
  11. When you login in to Evernote Web, there is a username and password field, and every single time I type in my account info, and every single time it errors out because the login page isn't a login page at all -- it's a create account page. I understand you want to make life easy for people trying to sign up, but it is very frustrating to your existing users. You create an account one time. You login (hopefully) hundreds of times. You could easily configure the login page to accept existing logins AND new account creations. If a login attempt fails and the username isn't taken, create an account. There are a number of other ways to handle it too if you don't like that, but forcing an extra click and an extra page load for every single existing user every single time they login is a consistent, though minor, frustration. With enough of these minor frustrations people will leave. I love the product, and I hope this feedback helps improve it. Keep up the good work.
  12. Okay So I have been using evernote in my mobile for quite some time, and it worked great, So I downloaded the app for pc today, and once installed it asks me to login. I enter my username and password and when I click connect, I get the error message saying can't connect to server. I uninstalled and reinstalled and I have the same problem. Help please
  13. This week, i started getting security alerts upon opening my desktop version of the app this page requires a secure connection which includes server authentication. the certificate issuer for this site is untrusted or unknown. do you wish to proceed? i uninstalled and reinstalled the app. It wont even let me log it now, what is the deal with this rando error
  14. 로그인시 아이디를 입력하고 비밀번호를 입력하려고 할 때, 마우스입력 커서가 아이디로 이동해버려서 아이디입력란에 비밀번호가 입력이 될 때가 있습니다. 무심코 엔터키까지 누르면 아이디 목록에 기록이 남아서 앞글자 하나만 쳐도 아이디와 비밀번호까지 같이 노출이 되어버립니다. 기록을 삭제할 수도 없고.. 공용 PC로 로그인하면 기록이 남게되서 보안에 우려가 됩니다. 매번 비밀번호를 변경해서 사용하기도 번거롭죠. 기록을 삭제할 수 있게만 해줘도 좋을 것 같습니다.
  15. While logging into my Evernote account, I entered the wrong email address. Next, a security popup asked me is this the correct email address and I didn't notice the email address was not correct. I put in my password and now I can't access my account. My Evernote email address is ********@gmail.com the error occurred when I entered this address in error ********@gmaml.com I tried Evernote support, and they keep sending the new login info to an email address (jmweiner@gmaml.com) I can't access. Now I am Stuck; online support doesn't work, and I can't talk to a real person. Please help!
  16. Not able to login with chrome web clipper extension. I type in the name and the dialog disappears. Able login on Firefox and Safari. Video Link : https://www.dropbox.com/s/u3s17bumfxqkgbj/Evernote Clip1.m4v?dl=0 Kindly help me resolve this issue..... Regards Rahul
  17. I installed web clipper 6.1 on a new PC with Firefox 43.0.3 / Win 10. The installation went well, I see the button and it opens - but I see no login option. Unfortunately there is no information were to find the login on the Evernote Website... just marketing gibberish. How do i log in? Or is it a bug? The last topic relating to this issue I found was from 2013. Thanks for your help!
  18. I am very frustrated that I have not been able to access the chat support function to reset 2-step verification. I have had to create a new login just to post here because I can't do so under my correct username since it won't let me login because of this problem. I don't have access to the phone I used for the verification codes as I don't live in that country anymore. The backup codes must already have been used up. It states that I will have access to Live Chat as a Premium member and so I have upgraded. However, the support page locks up with a swirling icon when I try to Submit Ticket for this issue. The Live Chat function has the same effect and no chat window opens. Please help me get a hold of someone to reset my access. I would gladly pay for such a service but one can't get a hold of anybody by any means at all.
  19. I use evernote on multiple desktop computers in different work offices/ sites. They are part of a large computer network managed by a state education dept in Aust. (I also have them synced with evernote on home laptop, iPad and Android phone.) A login (username and password) is required to access each computer. Another login (same username and password) allows access to the internet, eg via IE or Firefox. Problem is that when I open up evernote I am asked to login four times, which is a real drag. Is there anyway around this? Is it possible to have evernote save my username and password so that it logs in automatically, for example? I am able to do this with Firefox. The login box pops up with username and password already populated and I simply press okay. with thanks, Mark
  20. I'm running Yosemite and upgraded to Evernote 6.0. I launched the app and when I tried to log in, I kept getting user/pass errors although I know what I was entering was correct. I tried a different email address just in case, and somehow ended up logged in to that account. My account is always under email1 (I checked through the web app) but somehow I'm logged in to email2, with no notes or premium features. Every time I try to log out, Evernote freezes. I have to force quit the app every time. I see that the Evernote Helper is not responding, as is the main Evernote process. I've restarted, closed all programs, uninstalled Evernote, reinstalled the software, restarted again, and cannot get passed the process Not Responding. My intent is to log out so I can log in to my actual account. Anyone else having this issues? Evernote, are you aware of this?
  21. Yesterday I updated to OSX Yosemite and updated Evernote to 5.6.2. And now I can't disable the auto login function anymore... I don't want Evernote to automatically sign in when starting the program. It should ask for my Evernote password, like it has always done. I'm probably missing something here. Anyone knows where to look to get this option back?
  22. I'm using EN on a laptop and a desktop. Yesterday I booted the laptop in a place without connectivity. The plan was to take some note and having them synched in later. However, EN refused to log me in, saying "Can't connect to server. Please try again later". The version is 5.6.4.4632 and I am premium user. Is it supposted to be like this? If so, how can I circumvent it? [TaSK]
  23. I use Evernote on shared computers, with family and co-workers. I need to force a sign in whenever Evernote is started, otherwise I am exposing my private notes to anyone that can launch Evernote. This has always been possible for me until I just updated Evernote. There used to be a tick box on the Sign in form that said "Stay signed in". By leaving that tick box blank, you were forced to login each time you started Evernote. Now that tick box is gone. It would be nice to know why, but that is not my real question. I know you can click on the username and select Sign out xxx. But that is not what I want. If you shut down evernote by right-clicking in the system tray then Quit Evernote without first signing out, you can just restart the application and you are right back in, no sign in required. Also if you close the window with windows X button, the application is still running, visible in the system tray. You can forget it is even running, then shut down windows. After restart, again you can get straight in with no sign in. How can I force Sign in after each time Evernote is shutdown, without having to manually sign out first?
  24. Hello, my wife went back to school and I started a premium account for her. She used it for months on her ipad and iphone and loved it. 2 weeks ago she got logged out of her ever-note on her iphone and tried to log back in. Unfortunately she messed up and created a new account instead. Though on her ipad she is still logged in with her premium account (I think we know the login name) but I cannot find the password. Using the reset password function is somehow not working because either: - we used a wrong email when starting the premium account or - by creating the new free account with different name but same email address it got somehow overwritten I cannot use the website for the premium support because I cannot login. Using the free account and sending a support request left me waiting for 2 weeks now without answer. I did sent another request out of the evernote app on the ipad (still logged in as premium) but havent heard anything yet. I also do not know if the support team will answer on the registered email, because then it wouldn't go into Nirvana when it was wrong in the first place. I am afraid logging out of the ever-note app to see her username, because then she will loose all access to her notes. So in short, how do I regain access to the premium account when email is not working? With a premium account I would assume there is a support hotline, but I cannot find any. Any idea how to go from here? Thanks Tom
  25. If you are using Evernote version 5.2.0.2949 you have looked that you have to enter password twice while login. The purposes are different. One is for login purpose and other is for synchronization of notes. The real worry is Does it synchronize? No. PreconditionUncheck Stay signed in Steps to reproduceOne is at the time of login. The purpose is to login into my account. See the image named "login".next one is after login. The purpose is to synchronize my notes with the Evernote Services. See the image named "sync". But the purpose of the second time inputting password (Synchronization) does not really happening. How do you know it does not really synchronize? I created a note with some content on it and signed out without Synchronization. Refer image named "Options" If you check my option my Evernote does not synchronize while exiting. I logged in back and input the password for Synchronization request. First thing, I did not see any notification. But I did not enable sync notification and went to My Evernote web page to see if the newly created available. It does not.
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