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Found 8 results

  1. My iPad is stuck in a loop of sign in to iTunes popup. A hard restart does not fix this. As far as I know my only option is to do a RESET after backing up my ipad to the mac, which I know how to do. After reset I will have the mac fetch everything from iTunes , including EN. 1. Will my ipad get the EN app version that I currently have, which is 5.7 or thereabouts? 2. Will my ipad get my EN data or will I need to get that from my EN cloud account? thanks
  2. I installed Evernote, Scannable and Webclipper to my ipad. I'm just trying to centralize all of my recipes, embroidery files, etc between phone, ipad and PC. I bought the Webclipper App in the itunes store. Normally when you buy on one device, it is also available to download from the cloud on my itunes linked devices (iphone/ipad.) No matter what I do, itunes still wants to charge me again to install webclipper on my phone. Do I have to pay for it twice? Sorry I don't understand a lot of the intricacies: I'm just a Grandma trying to keep up (relatively) with technology :-). Thank you.
  3. Hello everyone, I recently renewed my Evernote premium subscription via iTunes, however, it is still not reflected in either the Evernote mac app or the web version. I am basically not able to use premium features. I already submitted a ticket for this to Evernote but since I am downgraded to a free account while this is pending, I haven't gotten a response from Evernote yet (since December 5th). This is frustrating as it is really affecting my workflow. I could not find a phone # to reach Evernote customer service but a few people suggested posting the ticket # to the forum. So in case a customer service representative is reading this post, the ticket number is 857314. Thanks
  4. Hi, I recently renewed my premium prescription through iTunes but it is not working. I see that the $44.99 transaction has gone through on my bank statement but I am not able to use any of the premium features. Please help me out. Thanks
  5. Is it possible to have the same evernote account under two different itunes accounts? In my brain, I'd say yes because the EN account is by user name and the app itself is through itunes. I'm wondering about having a premium account and using the same account at work (one itunes account) and on my personal devices (different itunes account). C'est possible? Thanks!
  6. I, faithfully updated Evernote wherever an update came out, and have keep all three of my iOS devices up to date. They are all pretty new, the iPod Touch being the oldest, but only about a year or so old. Unbelevably (and very, very, VERY annoyaningly) when iOS7 came out, the Touch wouldn't run it... Which means it won't run Evernote (the other two are fine.) So, I now have a copy of Evernote that is too new for one of my devices. I want to keep the latests and greatest on the two devices that will run it, but I still want a working copy on my old (older, I insisist that it's not cool of Apple to make such a new device obsolite, but that's an apple beef, not an evernote one) touch. Since I only have the one computer, I need both versions of Evernote in the library at the same time. They, of course, came from the app store, so I can't just download something and slap it on. How do I make this happen?
  7. Hi, as we have joined the Evernote DevCup 2013, I would like to invite all of you to a Google Hangout on July 2nd, 2 PM EST (NY). We will present the app and would be more than happy about your feedback. If you are interested, please contact us at: support@smartgtd.com Thanks, Karol
  8. Hello, I have old notebooks of many pages stored on my iPad and I am trying to clean them up. Is there an easy way from iTunes to open up the PEN file and save as PDF? I tried opening through Evernote and it didn't work. I am thinking that the only way is through the app on the iPad. Thanks for any insight. Rob
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