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Found 58 results

  1. Hello, Since EN 8 launch the app is crashing on startup (iPhone 6s). Versions 8.0.1 and 8.0.2 didn't fix the problem. I sent a Support Ticket friday 20th : no answer. I contacted EvernoteHelps via DM : no answer. Now I want to access the Support Chat, but the "Chat Now" button is not functionning = nothing happens when I click. I tried to access the Chat from two desktop computers, using Safari, Chrome, Firefox. Also tried from my iPhone. To sum up : - the Evernote app is broken. - I'm unable to reach any support and specifically Chat Support which is a feature that I pay for. Can you help ?
  2. Finally figured out how to save Notes from my phone (sony xperia z1), but sync is failing repeatedly. I've followed all the steps for sync failures (reinstalling evernote, updating, checking if more than 2 devices are synced, checking web evernote, etc.), but it's still not working. The only thing I haven't tried is restarting my phone, which I can't do because the power button has stopped working. Once the screen dies I won't be able to get to the info on my phone at all (it's been slowly going haywire even before this), except the photos and such, so I really need an urgent fix for this problem. To anyone with advice, thank you in advance.
  3. BUG FIX NEEDED.... Hi Evernote, please fix the current bug on Evernote on iPhone 5s, Evernote opens for 4 seconds then completely shuts down, and when you open it looks glitched big time. Many thanks
  4. After 2 or more years of using the paid version of this app, I cancelled my subscription. Why? Because the app causes errors across my devices, I load to capture a document that I need for my business, the first shot sometimes works... But by the second shot.... My phone is in boot loader, repeat boot loader, the phone could have 100% battery and still not restart, if you have less than 50% battery then you dare not use the app as it my phone needs a PC connection to be restored/ restarted. So is it your device? NO... My poor phone has undergone testing and flashing on numerous occasions, I swapped to iphone... same problem, iPad... Same problem, LG latest phone... Same problem, latest Microsoft... Same problem, brand new tablet with only Evernote installed... Same problem. This app has something seriously wrong with the code, I am very disappointed that the time has come to purge Evernote from all my systems, recall all devices within the business, flash them and find an alternative for our business needs. Since I ended my subscription I find that Evernote does not offer Support to FREE customers, they didn't pay attention to any of my correspondence while I was a member and this is a shame. 2 Years ago I was immensely satisfied with all its great features, which I'm going to miss... But like the rest of the world, I need my devices and apps working correctly. If someone can suggest an alternative vendor that has customer support, I am looking to be able to scan a document and view it across the business, possibly something compatible with Dropbox. Thanks
  5. Hi there! I've had Evernote for a couple of years now, but I really need you guys to help me out here! I'm a French student attending a business school, on a Bachelor's degree and I have had issues organising my notes in Evernote. From what I've read on the internet, it seems that using tags instead of notebooks is the better way to get organised. I am currently following a 3 year course, and I am therefore taking classes that have 3 different levels. I thought of a system of tags that would go like this: Maths Year1 Chapter Sub-Chapter Year 2 Chapter Sub-Chapter Year 3 Chapter Sub-Chapter However, Evernote won't allow me to duplicate tags (Year 1, Year 2, Year 3 throughout all the different subject). Does anyone have a piece of advice for me? Thanks in advance!
  6. Hi, Apart of the new roll out of IOS 10. I noticed there is lag and discrepancies with how the Jotscript interacts with Penultimate. At times its unusable. This is kind a big deal to me because I heavily rely and use Penultimate & Jotscript to get stuff done both at home and work/business. Any help would be good.
  7. I tried searching, and am surprised I didn't find any other threads on this. I have an Acer Iconia Tab a500. For some reason, they decided to name the SD card /mnt/external_sd/ and the internal memory as /mnt/sdcard/ Stupid, I know. The problem is that everything is being stored on the internal memory, and nothing is being put onto the external card. I'd really like a way that I can go into the settings of the android app and set a path to store all my offline notebooks. Currently my external SD card is useless because of this stupid naming convention. In the future though, I can see people wanting to be able to set their paths directly for organization purposes. Is this possible already? (Didn't see it if it is.) Can it be added? Thanks!
  8. I just installed the latest Evernote update a few minutes ago on my Mac Powerbook. Ever since, the typing function is completely glitchy. If I'm typing a new sentence, everything is fine. It's when I have to edit the sentence that things go wrong. I click my mouse cursor somewhere in a word, and the editing does not happen at the point—it skips forward or backward a few letters, and completely throws off all the letters. Actually, I'm noticing that it's happening RIGHT NOW IN THIS TEXT BOX as I try to contribute to the feed. What the heck is up, Evernote? I just want to be able to backspace, type, and click accurately. Example: Let me attempt to demonstrate. The sentence below SHOULD say "Hello, I am trying to type in Evernote." I'm going to click behind the word "type" so theoretically, I should be editing it to say "Hello, I am trying to type a page in Evernote." Hello, I am trying to type i a page n Evernote. >> SEE HOW WEIRD THAT IS???? Imagine this happening ALL THE TIME. Is there a solution for this?
  9. I´m using evernote in english and also in my profile the main language is english, but when I try to access the help site I´m always redirected to the german version which is useless for me e.g. when I´m searching for "Stack" I don´t get any result. It would be nice to have the option to set / choose the prefered language even when I´m using a browser where "german" is the main language set or when my location is in germany. Currently it works when entering the english help URL manually: https://help.evernote.com/hc/en-us/
  10. Hi, I’m doing my PhD on integreted help system, I was going through application to see their help integration and I noticed that your application (Tested on Mac OSX 10.11.6) is not using the integrated help system (helpviewer) to display information regarding your product. Instead, clicking on any of the items in the help menu launches links to be opened in default browser. I was hoping that you can provide information on why did your team decided not to use the integrated help system, if there is any limitation with the system or weaknesses please list them so I can use this data to investgate the issue. The information that will be provided from you will be used in a published paper and PhD thesis, if you have any concerns about sharing this information please let me know. Best Regards, Yousif Al-Raheem University Technology Malaysia
  11. I'm relatively new to Evernote and am very happy with it's performance. I do, however, have an issue. I don't need to sync over multiple devices - Just need to organize, tag, note about 2500 PDF files on a single computer. Early on in my testing it for my use I received a pop-up notification that I had reached my monthly limit - about 60mb I believe and that if I wanted to be able to sync I'd have to upgrade. I don't need to sync - but that error/pop-up seems to stop my ability to tag/note any further files until I do upgrade. Do I have to upgrade to be able to use the product on one machine with lots of files? if I do NOT have to upgrade - is there a work around so that I can continue testing to ensure Evernote will be effective for our needs? Thanks.
  12. I am a premium accountholder and have been for years. Editing the same note on iPad and iPhone today, I realised that the note had stopped syncing at some point on one or both devices. I copied the content that was in the iPhone version, but suddenly the iPad version decided to sync before I got the chance to preserve that content. I have hunted for the 'conflicting changes' notebook on both devices, and signed into the browser version of Evernote to look for it, to no avail. The content appears to be lost. If this is the case, THIS IS CATASTROPHIC. Can someone PLEASE tell me there is something I'm missing, some solution that will reveal a hidden 'conflicting changes' notebook or restore the previous version of my note?
  13. I have been an evernote user for years. I LOVED evernote on the apple iphone.. I used to take pictures of all my reciepts, documents, everything. and i used the Atlas/map view almost every week. For example. i would go to return a product, a shirt, or electronic equipment. I would go to the counter, click map, see all my reciepts for that store, and search the OCR for my product.. done. i moved to android. NOTHING, 6 months later, still no feature remotely similar.. now 2 years later... NOTHING.. please help me understand what is stoping this feature from implementation? Its what i considered the MOST useful feature. Gregory
  14. how can i save a shared notebook in my account, so i don't have to keep going into work chat to get the link? thanks!
  15. Hi! Im using Evernote Basic. It seems that I no longer find the "workchat" visible or the activity thing where you could follow changes in shared documents. What have I done wrong? Thanks in advance, Robin.
  16. When I change the font size, it displays correctly in evernote, but when exporting to PDF or printing, the font size reverts to default. This is very ugly and I need to be able to control when line breaks happen in my form. Any suggestions on how to get around this?
  17. I turned my Evernote to Pro and suddenly my 'delete tag' button is gone! :c Any idea on how to delete a tag a different way or bring it back?
  18. I've been having some difficulty retaining PDF annotations in Evernote using a specific program for mac. Here's the rub: I use a PDF viewer/annotation program called Skim (v1.4.17) for mac, which is currently set as my default program for viewing/editing PDFs. Any time I make annotations (highlights, notes, etc.) with Skim they are not retained in Evernote. This problem exists both if I open a PDF file saved in Evernote and attempt to annotate/save or if I take a PDF file that is saved to my HD, annotate it, and copy it into a new note. Has anybody had similar issues with retaining PDF annotations and is there a workaround? This is a deal breaker for me using the Evernote interface, since some of the most important work I do involves efficiently annotating PDFs and sharing them with others in my workflow. Any help or advice would be appreciated. Thanks!
  19. Hi everyone, Here's what's in the release that went out tonight. Help and Transition - For those that are still getting used to using the new Evernote Web, we now have a full helper guide to ease you through the transition from the old version to the new version. You can find this link in the Account menu located at the bottom left of your screen under "Help and Learning". We also have a quick FAQ article that folks can access by clicking on "Learn More about the New Evernote Web" Creating and Deleting Saved Searches - For those who have not found the feature yet, we recently added back the ability to create and delete saved searches. Simply click on the search icon in the left navigation bar. You'll see a "Save Search" button once the search is executed. To delete a previously created saved search, hover over the saved search and click on the Trash can icon. ​Known Issues - We know of some issues with searches created from the Mac Client. These issues will be addressed in a future release. Updates to Quota for Premium Users - We've updated how quota works for our premium users. You can read more details about it here: https://blog.evernote.com/blog/2015/08/11/finding-the-perfect-fit/. Happy Evernoting! Keep the feedback coming. We are listening. Features coming in future releases: Copy notelink Multiselect notes + core actions Creation of nested tags - Nancy
  20. Hi there folks. Any help anyone can give me would be greatly, greatly appreciated. Yesterday, I spent a very long time writing out a long note on the Android tablet version of Evernote (Nexus 7 2013, Android v. 5.1.1). However, I did not have an internet connection at the time, so the note was not synched to the cloud. I did click on the tick icon periodically though, and so believe that the note should have been saved to the temporary memory of my tablet. After writing the note, I came out of Evernote to do something else. I returned to the note 15 minutes later but all that was there was a blank, "Untitled" note. I believe that the note must reside somewhere on the tablet however because, if I search for words that I know were in the note, the note does show in the search results but only as blank and untitled. For example, if I had written about elephants, I search for the word "elephant", and the note shows up, but empty. I'm obviously gutted, because I put a lot of work into the document and I was wondering if there is any way to retrieve the work that I put in. Many thanks. A.
  21. Hi! I create this topic just for C# example of sorting and search algorithms. For your information I'm just a student. I'm from Sweden, so I write in swedish in WriteLine. I hope that you enjoy! static void Main(string[] args) { while (true) { //Creates an Array with value 100 int[] myArray = new int[100]; //Creates randomizer to make random numbers Random randomizer = new Random(); for (int i = 0; i < myArray.Length; i++) { myArray = randomizer.Next(1000); } //May choose among various sorting algorithms for sorting number (for example Bubble sort) SelectionSort(myArray); //Makes it "fancier" Console.Write("{ "); for (int i = 0; i < myArray.Length; i++) { Console.Write(myArray); if (i < myArray.Length - 1) { Console.Write(", "); } } Console.Write(" }\n"); Console.Write("Mata in talet som du vill hitta: "); int searchNumber = int.Parse(Console.ReadLine()); //Choose between Linear and Binary search: int pos = LinearSearch(searchNumber, myArray); if (pos == -1) { Console.ForegroundColor = ConsoleColor.Red; Console.WriteLine("Talet finns inte.\nTryck 'ENTER' för att försöka igen."); } else { Console.ForegroundColor = ConsoleColor.Cyan; Console.WriteLine("Talet finns på position: "+ pos); } Console.ReadLine(); } } //Here is four methods for example (two sorting and two search algorithms) private static void SelectionSort(int[] myArray) { //Going through all non-sorted elements and find the smallest for (int i = 0; i < myArray.Length; i++) { //Assume that the first unsorted position contains the smallest value int minPos = i; for (int j = i; j < i; j++) { //If we find a smaller element, update minPos if (myArray[j] < myArray[minPos]) { minPos = j; } } //byt plats int tmp = myArray; myArray = myArray[minPos]; myArray[minPos] = tmp; } } private static void BubbleSort(int[] myArray) { for (int i = myArray.Length - 1; i > 0; i--) { for (int j = 0; j < i; j++) { if (myArray[j] > myArray[j + 1]) { int tmp = myArray[j]; myArray[j] = myArray[j + 1]; myArray[j + 1] = tmp; } } } } private static int BinarySearch(int searchNumber, int[] myArray) { int min = 0; int max = myArray.Length - 1; while (min < max) { int mid = (min + max) / 2; if (searchNumber == myArray[mid]) { return mid; } else if (searchNumber < myArray[mid]) { max = mid - 1; } else { min = mid + 1; } } return -1; } private static int LinearSearch(int searchNumber, int[] searchArray) { int position = -1; for (int i = 0; i < searchArray.Length; i++) { if (searchNumber == searchArray) { position = i; break; } } return position; }
  22. I am unable to add notes and am getting the message "Insufficient memory space: 196 MB out of 9.72 GB available". The message was first coming up when I tried to add a note but I'm now getting it when I try to edit my existing notes, which I am also unable to do now. I am using the EN app on an Android phone. My premium account just reset it's usage total yesterday. I have approximately 6500 notes in about 25 notebooks. I've never had any issues until now.
  23. Ok, so I recently upgraded to Evernote Premium, downloaded the Chrome Web Clipper plugin, as well as Skitch. I am conducting some research and wanted to embed a clipping from a Google search. I did so, edited it with Skitch, and saved the clipping to Evernote. No big deal... After a quick sync, the new note with the clipping appeared in my notes, and I copied&pasted the clipping to an existing note that I had been working in. It pasted without any issues, BUT! shortly after, (within 5 seconds), it literally DISAPPEARS! Has anyone else had this problem? Any suggestions/solutions/answers? Thanks ~Fletch
  24. HI All, I have been using the Evernote free version for quit long time in google chrome browser. Unfortunately today I opted for the web beta version which has became a real headache for me specially the absence of the "merge" note options. I desperately want to get back the older version. Can anybody Please help in this regard?
  25. An employee set up a business account using the (my) business account credit card. That employee has moved on and their email address is no longer active. There is no way for me to log in to the account and deactivate it! I have requested that support cancel the account on a previous occasion, without resolution. Please offer me some direction on how to cancel the account!
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