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Found 10,746 results

  1. Hi, I have just upgraded to Evernote business from a personal premium account and am coming across a few issues with the desktop app. I have deleted a few notebooks from my admin panel on the web app, yet the notebooks (with no notes) still show on the desktop app when they shouldn't, as I deleted them from the web app. I have synced all notes and notebooks. The phone and the web app show my folder structure correctly as intended. Yet on the two computers I use the business account, there are extra folders present that were deleted in the web app. These folders that remain are actually different on each of the two desktops, the same "old" folders are different on each device yet either way they should be deleted. I also uninstalled the desktop app and reinstalled them yet the same folders showed up again. I can't delete them on the desktop app as it/s a business account. I have tried moving them to a different stack (tried to make a "to delete" stack with these folders), and they won't move - assuming because they don't actually exist. How do I fix this so it shows what is in the web app, as I intended?
  2. So this is a long standing issue which does not seem to attract the attention of Evernote dev team so I'm trying to see how many others still have this issue too, and what may we do about it. Basically, I think any user of the desktop version (not the new beta) would agree that the web version (classic or new) is much more crippled in comparison. You cannot edit attachments (e.g., to annotate PDFs), merge notes, etc. There are two 'outstanding' bugs. The first is that the button "Copy Internal Link" does not do what Ctrl + Alt + L does, despite labelling the latter as a shortcut of the former. If you use the button in the Context Menu, it yields a "https://www.evernote.com/shard/" link, which does not open in browser, unless you paste that in another Evernote note (and then copy that again). As other users have pointed out, this is a great impediment to users' workflows which incorporate other apps, like OneNote, Todoist, etc. Internal links (a la evernote:///view/) can only be generated by clicking Ctrl + Alt + L. evernote:///view/ (Of course, one may argue that this is "by design", because "internal" doesn't mean "desktop" and can include an https link. Well...) Relatedly, the second issue is opening https links in the desktop app. Contrary to some forum users' claims that this is by design, this used to be a feature, until the development team took away the enAppInstalled cookie, perhaps with a view to forcing users to open links in the web-app instead of the desktop app. (The development team, in my collection and I would be happy to be corrected, has not explained why the cookie was removed.) I think supposedly, another Chrome/Chromium extension can be written which automatically parses and converts https:// links to evernote:// links (the two links use similar elements). But, of course, if there can be an official solution, this would not be necessary.
  3. I was trying to open the windows Beta version and it gives me a blank page. Checking for updates didn't work. I downloaded what I found to be the latest update on the forums but it wouldn't install because "it's already installed" so I uninstalled and tried again after restarting, still cannot install. I contacted support I was advised to "Enable Beta ..." in Tools > Options > General and then recheck for updates (in the regular evernote), no updates still. I have now uninstalled Beta and only have the regular Evernote.
  4. Dear experts, I need help please.. total noob here. I can't seems to get Copy Note Link shortcut to work anymore in Mac. I don't know what's wrong. On my Macbook Pro, i will hold down the "fn + control + option + command + C" keys and it works. On the Logitec K850 bluetooth keyboard. I tried pressing "ctrl + fn + alt opt + cmd + C" keys, "ctrl + alt opt + cmd + C" and it doesn't work. Is it a keyboard problem? or Evernote problem? Confused haha
  5. Just submitted a support request, but I thought the assembled brains here might have some experience to share - I'm seeing a 'tidying up the notes in your account' banner in Evernote for Windows 6.24.2 ever since I used the extended help menu a few days ago. Quick background - I went through the 50K notes barrier a month or so ago (actually now 50,607 total) since when the app tends to freeze for 30 seconds or longer at random times... usually just after I start to use it for something. I've got the complete fix-list of recreating databases / fiddling with settings / increasing available memory / SSD's / firewalling the server etc (though it's disk activity that goes wild, not internet traffic), but I also have a few things I need to get done, so I wanted to try the optimise options in Help first. Scarily I can't remember whether I used Optimize Database or Recreate Full Text Search Index option, but ever since I have this blue banner on screen which starts at 0% and winds up to around 50% during the day. I shut down my laptop each night to make sure that everything is closed, because I never know whether I'll be working on this laptop the next day - I need some apps (including Evernote) to be synced and available to unlock from elsewhere if necessary. When I open up again, we're back at 0%. I don't know if that means we're starting again from scratch, or that this is a measure of the notes left to process - which means that in a few days the banner should get to 100% quite quickly and disappear. If need be I can leave the laptop running and close everything else down. So if anyone has any clues as to how this works I'd be grateful for pointers... Thanks in advance for any help! 🙂 (If it's relevant the OS is Windows 10 1709 - this laptop is steam-powered!)
  6. ☀️ Good afternoon! I use Evernote to collect and organize research from books that resemble epic tomes. It is difficult to stop and type out all of my notes, so I prefer using speech recognition software. I was previously using Evernote on iOS only, and used speech recognition that comes native with iPhone keyboards. However iOS speech recognition is inferior to the Windows 10 native speech recognition feature. However, when I attempted to use that on the Windows 10 app version, I can get out exactly one sentence before the speech recognition bar informs me that "Dictation is not fully supported in this app." Typing takes 3x longer than using speech recognition features (no hyperbole there). Without smooth usage of this native feature, it feels like the app is broken for purposes of use like mine. Right now, I have to take notes in Google Docs and copy/paste it into Evernote. I feel like this is sort of a shame for a subscription based premium service, and I'd love to work exclusively in Evernote to avoid even needing to juggle any of it. If there is a trick to getting this to work properly with Evernote that I'm not aware of, I'd appreciate counsel. It works as intended in every other software, apps and browsers that I have tested it in. This leads me to believe this isn't a settings problem, but I'm aware that there are sometimes specific needs and work-arounds with applications still in development. I would be grateful for serious consideration of full support for Windows 10 speech recognition features. Thank you for your time! Nicole
  7. Full disclosure: I am not tech savvy. I use a Mac because I have certain things I want to achieve with technology, and I want the technology to work with no troubleshooting on my part. With that said, I always loved the promise of Evernote, but with the former version I could never get it to work as I wanted. Synching was my biggest issue. I would have to wait days for my desktop and web versions to synch, and sometimes they wouldn't synch at all. Often times when I would try and clip a long article from the internet there would be such a lag that I would give up and just save the article to my Dropbox. It was so frustrating because I wanted very much to have all of my internet research in one place. Since using the new version, I have had NO synching issues. I had always thought that it was an internet connectivity issue, but I don't think that is the case anymore. Every article (no matter the size or format) has synched immediately and in the correct folder. No lag time. Another issue I used to struggle with was moving articles from one folder to another and organizing my notebooks. I don't know what the issue was with the old version, but there was always a lag time. I haven't experienced that even once. My folders are perfectly organized now, and I can easily drop things I find from the internet into the correct folder so I can annotate later. I LOVE THIS!
  8. Hi, I have a hierarchical tag structure. But when I click on the primary/top level tag, I can't see the notes containing the sub tags, only notes with primary tags are show. I remember this feature used to be there. Couldn't find a way to do it through preferences also. Please suggest a way.
  9. Is there a way to search for all tags containing a word? For example, this picture above shows two tags containing the word inventory but when I start typing "inv", I get the following reuslts Any and all suggestions appreciated. Currently loving Evernote!
  10. I noticed that every time I edit a Note, it keeps another instance of that note with the most recent edit I made. It's as if seeing a bunch of versions of edit I made from the first time I created the note to the last edit I made.
  11. When moving notes and notebooks, if you even momentarily move the cursor over any stack it immediately expands. So while dragging your cursor over the list (while trying to locate the target for your notebook or note), you might open two or three inadvertently. This means you have to scroll all the way past it to find the stack or notebook you want. The inadvertently opened stack(s) then remain open and need to be closed to tidy things up. This would be resolved by adding a very short delay before expanding a stack.
  12. Our entire office has been getting notifications that our "disk is almost full" on our Macbook Pros separately over the past month or two. During an EV chat this morning, we learned how to locate the Evernote database on our Macs. Across our 14 users, we have anywhere from 55GB to 92GB of storage being used by Evernote alone, which is at least 30% of our computer storage space. Could you please advise if there are any options to reduce the local storage size? Can any items be deleted locally and still function at full capacity? Can we localize data to a single office server? Is this something specific to Apple Macbooks? Was there a recent EN release that altered the back-up system? We have concerns about future company growth if this is our data files size already within 5 years.
  13. hey guys! So I am just starting to actually use Evernote in a responsible way 😇. If I open a PDF in preview using the eye icon on the PDF and press CMD+S to save, it offers me a place to save it. Expectation is that open in a pdf viewer/editor (like preview) and edit and press Save and it saves back to the file in the note. I am expecting this behavior based on posts in Evernote for Windows and Mac.
  14. Hi, We are all used to super strong Google search engine and I'm missing its power in Evernote. Most of the time the most relevant note is not included in the search or is very low in the list of search result, despite the keyword is in the title! I know I can use special queries but wouldn't it be much faster and user friendly if I could just use the plain fulltext like on Google?
  15. I had signed up for the trial Business Evernote account from Premium- I transferred notebooks, created spaces, etc. And when the trial ran out, instead of charging me for a business account and converting my premium to business, my account was deactivated. There is no option for "Reactivate Account" when I try to log in, like help articles say there is. Any advice?
  16. I wish that when I select a font color that same font color remains as my favorite at least available for all my notes. Perhaps if I can make it default under the tools, options menu. Thanks for listening.
  17. Today I noticed for the first time that the Web beta is removing the background colors of tables. Is this a new development? I hadn't been aware of it before. It's rather distressing for those of use who use colored tables to get around the problem of the glaring white background of notes.
  18. Hello. This might sound a little stupid, but I really believe it could help some people. I suggest that a small arrow or whatever kind of notification appear somewhere in the note (lower left corner, for example) IF the note has text in it below the observable area. I know, I know, you can just scroll. But, if you are a user like me, that writes long notes, that require a lot of scrolling to go through, and you delete a whole section that could end up leaving a huge blank space, it would save a lot of time and sorrow (because you delete the note after a while thinking you have no more text in it). Just a small icon or something that would just let you know, by just seeing it "Hey, if I am here that means you have more text below". Thanks!
  19. I'm a big fan of the template feature in EN--I have several of my own that I use on a daily basis. I do have two questions. 1. Is it possible to add a template to a note once you've already started the note? Or can you ONLY apply a template to a note when you see that first icon on a blank note (obviously aside from opening a new note, adding a template, and then copying it to the current note you're working on). 2. Can you edit a template once you've made it? Or do you have to delete it and create a new one for every edit? Thanks!
  20. The note style formatting bar is gone and I cannot get it back. I'm using Evernote 8.13.2 on an Android 8.0.0 system that I've been using Evernote on for *YEARS*. How do I get it back? Focus is on the note content, text, not the title.
  21. Hi, It would be great if we can increase/decrease selected text font size with plus/minus button. I always looking for this button when editing content. Thanks
  22. Hi all, Here is my problem : I have a few thousand notes written by different people in my company. Most of these notes contain no private informations, but some does, in one notebook in particular. I would like to check whether the notes that contain private info have been shared using a public URL (which would be a problem as you can imagine) and desactivate the sharing if so. I contacted the chat support, apparently my only option is to go in each note one by one and check whether the public sharing is activated or not ... it works but would require a few days of work. Any idea on how to do it easily ? 1) Is there a way to desactivate the possibility of sharing for all the notes in a particular notebook ? 2) Is there a way to show in the note list a column with the type a sharing that has been set up for each note ? 3) Is there a way to find notes that have a public URL from "all the notes" ? (using regular expression ?) Any idea welcome ! Thank you. Jerome
  23. Often when I sync Evernote on my Android phone it pops up a little message to say it failed to "send" a specific note - always the same one, a recipe note I no longer have for more than a year. The sync works fine. The message does not appear in iOS, Windows, Mac or any Web browser. Is there any way to stop it appearing? It's not a major problem but it looks daft.
  24. Just a simple UX suggestion: currently, to show or hide the left panel, you can go to the View menu and use the relevant menu item, or use the F10 shortcut key. Since my memory cache of application-specific shortcut keys is only so large, it would be simpler and more direct if you could also toggle left panel state by double-clicking on an unused area in the panel.
  25. I cannot get my Evernote to sync anymore on my Dell laptop. I am using the Desktop app. And when I try to go to www.evernote.com (have tried both Chrome and Explorer) I get the error: “this site can’t provide a secure connection. Evernote.com sent an invalid response. Try running Windows Network diagnostics. ERR_SSL_PROTOCOL_ERROR” What could be wrong? I am using my work laptop. Other colleagues can access www.evernote.com without issues.
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