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Found 102 results

  1. I know how to delete from a notebook, but then it goes to the trash can. I cannot find where to delete it from there. I am the admin.
  2. I'm loathe to start a thread entitled "sync problems" when I know that is 95% of what EN has been working on the last month regarding EN for Business, but I thought I would check to see what issues other people are having currently. I am using Evernote for Windows 4.6.1.7772 RC on a Windows 7 PC. I moved a bunch of notes from personal folders into business folders, and then discovered that they werent syncing. Reading the forums, I saw that "copying" is currently preferred over actually moving notes, so I did that and it worked. But now it seems like a bunch of notes that I've created new or otherwise copied still aren't syncing. WTF? Before someone asks, I'll tell you all that I am not dealing with more than 600 or so notes TOTAL over bother personal and business. I have about 440 notes in personal (which are all working fine) and about 160 in the business side, which is where the problems are. Thoughts anyone?
  3. There seems to be a large number of simple features that are not cross platform capable. For instance, to create a stack on my MacBook Pro, I have to go to the web Evernote site and create the stack there and then sync my Mac. Another example, I can't rename a stack on my MacBook. So I head to the website to rename the stack and re-sync the ole MacBook Pro. I realize the functionality is pretty basic headaches, but it seems that the basic functionality should be consitent across different platforms (non mobile OS at least). Currently when I have the MacBook Pro En open, I also log into the site in case I need to do some workarounds on organization of notes, notebooks and stacks.
  4. Trying to create a new Business Notebook. Whenever I create an new Notebook, it goes into the Personal Notebooks. How do I specify it to go into the Business Notebooks?? Using the Windows app.
  5. Hi all, Seems to be a problem when trying to open a business notebook on the iPad. Evernote just shuts down. Any ideas before I raise a ticket? Regards Chris
  6. Hi All, For the record: Windows 7 Evernote 4.6.1.77772 PR Some, if not most of you reading this will be aware of my problems regarding moving over to the Business account. The temporary solution to those problems has been for me to set up a new user in my business and start using that person instead. So far so good! I did find that I could not then add an 'Import Folder' to an existing Notebook which belongs to my original user (me) as it started to add all the currently linked documents. Makes sense when you think about it! So I 'un-joined' the two important folders and created two new ones. Word 2011 and Word 2012. I also found that I could not join two Notebooks together as it just never synced to the Web. The whole system has been up and running since yesterday evening and all night, with a sync set up for every 30 minutes. Problem is that every sync is now taking over 1 hour. It is the two new notebooks for my documents in 2011 and 2012 that are causing the problem. As mentioned on another thread, I can see each note counting one at a time on the Activity Log. There are just over 1,100 notes in those notebooks and I have another 400 to add once I can catch the system not syncing! Why would it do this every time? I understand that it has to do it once for the original upload but not every time. Both Notebooks are on the web. Any ideas before I raise another ticket? Regards Chris
  7. Although I can assign and create business tags using the iPad & iPhone app. I can't search by business tag on these devices. Intact business tags are simply not visible. This should have worked from launch without issue and renders the service useless to me. Will my subscription be refunded until this is sorted out????
  8. Hi All, Oh dear! Just moved four notes into my 'Diary - 2012 Completed' folder and three of them disappeared! They have two attachments in each. An auto route and an Excel spreadsheet. Checked in the computer 'attachment' folder and the attachments have disappeared along with the notes! This is now very serious! If I had done this with a diary note and it had disappeared there is not way of me remembering the information! Will try and do a few experiments. Anyone any idea or I will raise a ticket? Best regards Chris
  9. Hi All, I don't seem to be able to move a note on the ipad from one Business folder to another. Clicking on the 'i' button brings up the list of information and shows what folder the note is currently in, but with no arrow to select another folder. Downloaded 5.1.2 this morning. Works fine on Windows. Any ideas or is this a bug? Regards Chris
  10. We have purchased the business version of Evernote and not happy with it at all. In my opinion it is still a very beta product with good potential. Here are some of the bugs we have : Business tags do not synchronise with Windows machines It is not easily possible to transfer all your premium notes to your business notebook Multiple sync issues where it is not possible to sync except delete all local data and resync with the online version Not possible to empty trash can for business users. Not possible to import folders like in the premium version support are not up to date with the business version and offer support based on premium Hopefully evernote solve these soon. Otherwise the product is useless .. mainly due to the sync issues.
  11. Looking for feedback on the potential of adding annotation capability to the iOS version of Evernote. Currently on the android version, I can open Evernote, start a note, snap a picture, open the picture, annotate the picture, save the picture and continue with my note...all within Evernote. All of this is possible on my iPad, except the picture annotation feature. This would be a tremendous help to my company. Any feedback would be great! Thanks, Chris
  12. Hi All, Before I raise a ticket has anyone any idea why I am experiencing this problem? I have Business installed on two Windows 7 computers. As mentioned elsewhere I now have quotations in Word loaded into a specific folder. On the 2nd computer as an order came in to match a quotation, the 'note' with the quotation in was annotated with today's date and our reference number. Then the 'note' was moved to the '2012 Order' folder. The 2nd computer has since been trying to synch. It receives changes made on the 1st computer but does not seem to be sending the change to the 'note' with the quotation. The following message comes up in a window at the bottom of the screen every time: Synchronisation Complete Sync failed due to unexpected behaviour at client side. Any thoughts? Best regards Chris
  13. Something is not quite right here! I want the Business version for two people but I am being billed for 5? Are you saying that I can only have a 5 user licence and yet conversations about people using the business functions and working alone seem to indicate they will only be billed for 1 user! Would like to get this sorted as soon as possible as it is not worth me having a 5 user licence at this stage. Best regards Chris
  14. Hi All, Sorry to be hogging the business section. I am not sure if this is only with the business version, but it is the only one I have used this facility on. So I have created an import folder for my Word quotations. What I discovered today is that after creating the quote then saving it, making a change and saving again, it creates another note with a new document in every time you click on save! Couldn't understand why I had three notes with the same document in!! I don't think this is a problem, but it means you need to complete the document before saving if you only want one copy in Evernote. I did open up a Word document directly from Evernote and made changes which saved and managed to get shared with my other user. Unfortunately these changes don't seem to be saved to the document folder on my computer. It would definitely be a good idea to do this, but I don't understand the software implications. In the meantime, if I am to continue using this system I need to make a decision and change in how I work. Once the document is created then the master if used or changed has to be within Evernote. Best regards Chris
  15. Hi All, I have as you know set up two users on the Business version of Evernote. Today in the office I tried to 'synch' the other user and it seems to take forever. Even with only a little change on my evernote I gave up at 25 minutes with a small window showing 'Updating Client Database'. It seemed to stick at 44% for about 10 minutes then was slowly and erratically going up. Both computers running Windows 7. Any ideas before I raise a ticket? Best regards Chrsi
  16. Hi All, I am slowly coming round to how the 'business' edition can work in our small company. We have a large amount of data in two folders. One is made up of about 3GB of pdf datasheets which is forever changing, the other is about 1GB of word documents that are letters and quotations etc. Forgive me if this question is obvious, but how do I link these to a 'business' account. Is it just a case of moving the folder into a specific location on my computer, which I would rather not do. Or can I put a link to the respective folders and other users can then use or edit them and they will get updated in the cloud and on my computer? Thanks for your help. Best regards Chris
  17. Maybe usefull for German users - my new poster "Evernote Business" - Link
  18. I as a premium user I couldn't wait to show the business Evernote "business" - the colaboration capabilities were a hit! I just need to confirm required security controls were in place. I'm so disappointed that the service does not have business "security" in mind on the back end. Before the powers that be order this service, we need to ensure that my business notes are truly protected and segregated from other businesses. So far, after 3 support tickets with multiple replies I am not convinced. No "encryption at rest"? No true data segregation? Sad really, there is no one else on the market like Evernote that is (dare I say it) "enterprise" ready. A seperate, protected VM on the back side would be a great start. Box.net does this for files.... I just wasn't it for free form notes. Hope I don't have to wait too long.
  19. This will be with Windows clients. Can you set the import folder to pull data (scans in our case) into a particular EnB notebook so it is immediately available (or within the sync window) to others? What about emails? Can you have an email address for business notebooks so people can email info to a notebook rather than to a user's personal folders which then have to be moved later?
  20. I have approximately 35 premium users that I'm trying to convert to Evernote Business. As the admin, I successfully setup the account and my users received registration emails. However, after they click on the 'join' link in the email and enter their credentials, they get one of several errors including 'service unavailable'. When I look at the admin console, I'm the only user showing active. The rest show 'invited'. Anyone experience this? Anyone have any suggestions?
  21. I'm already working with someone on the EnB Customer Service team on this, but I am wondering if anyone else has gotten it to work. I cannot get notes to automatically go into a business notebook. The Import Folders dialog doesn't show business notebook, only personal ones, and when I emailed a note to it (I tried t@Customer Service Data and test @"Customer Service Data") it just wound up in my personal default notebook. Anyone else having an issue here? As to a suggestion that makes sense for business users the Import Folder setting should be able to connect to mapped network drives and UNC paths, things that businesses use rather than personal hard drives. I have the Windows client.
  22. Can anyone tell me definitively what a user should do with his/her individual Premium account once the company has joined Evernote for Business? Once I've paid for the Business-level account for each user, I would think that each employee could terminate his/her individual-level Premium account and just take advantage of the offline-storage and size quotas that Business provides. Can't get anyone at Evernote to respond to this, though.
  23. Hi Guys, Firstly, we have been waiting for EN Business since the announcement in August so are thrilled it has been released, so thank you! We have started setting it up for the business, so we have some questions. 1. Moving Personal Notebooks to Shared - Will this be eventually possible? 2. Sharing Stacks to preserve structure - At the moment you can only share Notebooks and other users have to create there own stacks. Are there plans to be able to share stacks? 3. Renaming Notebooks - When a Notebook is renamed on one users Windows Client it is not renamed in the Admin Console or on other users Windows Clients. Any plans to enable this? I was also hoping that if a Notebook is shared in the business it would automatically appear in another users account, but I can understand why they have to Join a notebook (in case you have teams etc and all notebooks are not relevant). But it would be good if there was an option where you can set a Notebook so that all users were automatically joined, so company policies, forms etc rather than just set it as a Recommended download. All in all though, I think EN Business is a brilliant idea, and we are looking forward to seeing it develop. Thanks, Debbie
  24. Asked for this already years ago and the answer back then was: Too complicated. But with the advent of Evernote business it is probably time to review it again: Could Evernote do local syncing of notes the way Dropbox is doing this already for years? IMHO Evernote uses hashes to determine whether a note is up to date with the note on the Evernote server. Could't the Evernote background helper contact other Evernote background helpers running on the same local network during a sync and ask them, whether they have a copy of that note already downloaded from the Evernote server (aka a note with exact that hash) and if so load it over the LAN instead of pulling it from the Evernote server? That way the client would only load the hash from the Evernote server and pull the note itself from the LAN, in case it is accessible, which should be much faster and save on bandwidth for both Evernote and the user. Syncing of meta-data (tags etc.) could still be done solely from the Evernote server, as this usually is only small data volume and it might get overly complicated, if this is pulled from another client who probably has not an fully up-to-date status of all the meta-data. Pete
  25. I think Evernote should have a critical look at the strategic planning that led to December 2012, a month in which at least this user has been disappointed. Just on the surface, the roll-out of a major UI revamp in parallel with an attack on a whole new market segment (Evernote Business) might be considered ambitious - certainly optimistic. Coupled with the disappointing results of an extremely short beta period for Evernote 5.0 - a major rework - I would not be surprised to find others like myself withdrawing a bit from the enthusiasm and expectations I have had for the last three years as a premium customer. Two months ago, I was poised to gobble up Evernote Business and evangelise it throughout my company. I am still keenly interested in doing so, but I cannot justify the $500/month that it would cost. For $6,000/year, I get an ERP system. Our HR system costs about the same. These are mission critical applications that handle our most sensitive and important information. I had high hopes that Evernote would be able to become our company knowledge base, entrusted with all the information that is not handled by our line operational systems. I knew it would be an expense, but I am surprised to see it costing about the same as one of those mission critical systems. If the platform clients were brilliantly effective, and the syncing was _absolutely_ perfect, I might be nudged toward paying the price. With the current iOS and Mac clients, however, I am backing away carefully. The Mac client shows signs of improvement and I suppose another two months of the "beta" we production users are currently experiencing will bring it back up to a reasonable standard. The iOS client, however, is not showing similar signs of being on a fast track to improvement. To be honest, it needs a lot of work to become production quality again (see my other posts on this). Sadly, the bad execution of the UI revamp and the high price will keep me in "wait and see" mode. In addition to the lessons learned from the botched execution of this UI deployment, I will also be looking for signs that this kind of strategic mistake will not be repeated. I can roll with the punches for my personal tools, but when these tools run my business, I have other considerations to deal with.
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