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Found 134 results

  1. I was annotating a pdf in evernote, when the pdf reader crashed. Now I get the following message when I try to access the note: Missing viewer for a resource of type "application/pdf" is this document gone? Kind of defeats the purpose of using evernote if i have to worry about having back up copies of pdf.
  2. I have a strange problem. On my android phone (Sony Xperia Z2), whenever I paste text from other apps into Evernote and save the note, several times it happens that the font suddenly is becoming huge. There is only room for 4 characters on each line, and naturally this makes a longer text impossible to read. Have anyone seen this problem before? If so, is there a fix? I have the newest version for android. Thanks in advance. Paul
  3. Hi all, I have been trying to delete 25,000 notes for weeks now. Everytime I try to flush the recycle bin in the web app it only deletes 100 notes at a time. Afterwards you have to reload the page and empty the recycle bin again ... again only 100 notes deleted. If I do it in the Windows app I get a sync error in response until I completely delete and re-download the entire database (Flush recycle bin in Evernote Windows - all 25,000 notes are gone but when I try to sync I get the error "Could not connect to evernote sync servers" until I delete and re-download my database ... then of course all 25,000 notes are again in the recycle bin) Can somebody tell me how to quickly delete a higher number of notes in Evernote? I have been in contact with Evernote support for weeks now, no solution in sight. That's really annoying! All best Gernot
  4. Hi, Recently my Evernote has stopped updating on my Mac, worked fine up until a couple of weeks ago and still updates fine on my Android phone. Whenever Evernote is open on the Mac it tries to update for a while and says "downloading" in the bottom left but doesn't make any progress. After a while the following error message pops up: "Evernote is unable to connect with the Evernote Service. This may be due to a network problem or service maintenance. Please try again later. If enabled, automatic synchronization will resume once the Service becomes available." Any ideas? Thanks,
  5. Hello. I'm using Evernote for Windows 5.4.0.3698 on Windows Vista. On 19th of June, I filed the following support ticket with attached screenshot and received confirmation of receiving the ticket #584377: I've found a couple of topics regarding this error and they all end with advice to file a ticket (and sometimes a mention that a ticket was closed without any notice). I understand that as a free user it will take some time for my request to be processed, however I think this is pushing it a little. My question is as above. Failing that, how can I make sure that after removing the corrupted database, my notes will be downloaded from the web instead of lost? I've been using Evernote for years, and they are vital both to my schoolwork and otherwise. Thank you for your assistance.
  6. Have there been any progress regarding the voice recorder? I just tried mine, and it didn't work.
  7. I tried to install the new update (5.4), and kept getting an error message. I then tried to uninstall the previous version, but now I keep getting an error saying "Evernote was already installed by another user. Only one per user installation is supported. An administrator can install EN after the per user installation is removed." Using windows 7. Please help!!
  8. Windows版Ver.5.4.0.3698 (271698) Public を使用しています。 intitleを用いた検索がうまく行かないので、1度アンインストールし、再度インストールしようと思いました。 しかし、アンインストールの際に、エラー2053およびエラー2502と表示され、アンインストールが出来ません。 再インストールで検索の異常が解決するかはわかりませんが、アンインストール出来ないのは気持ちが悪いというか、システムにとっても好ましい状態では無いと思います。 解決策をご教授いただければ幸いです。よろしくお願いします。
  9. Hi. I'm an evernote normal user (not premium) on Android and Windows. I've been sharing a notebook with a friend (it's her notebook and she invited me) for the past 3 months. In these 3 months my friend removes some tags and adds some others. When I load my evernote for windows a list of "deleted tags" keeps appearing in my right panel, I’ve tried to delete these tags but didn’t work. If I use the web version there’s no problem. It’s only on the Windows version. Please I would appreciate your help. Thanks.
  10. I went to update Evernote yesterday through the Appstore but it failed to complete. It automatically closed Evernote when it started the update. Now I cannot open Evernote. It says 'Evernote is currently updating'. In the Appstore it says 'an error occurred' next to a dark grey button 'update'. If I click on update it comes up with a box saying 'Evernote failed to download Use the purchases page to try again'. When I go to the purchases page and click on update it comes up with the same box. How do I fix this problem or open Evernote?
  11. Hello, Im missing all my notes. The Android app still holds them but I can´t see them in windows. I have several notebooks with more than one note but the only one showing is the most recent. Any idea how to fix this? I tried these, none of which made a difference: Sharing the notebookClosing evernote from windows task managerRestarting, logging out and back inRestarting the computer
  12. I have been having problems with my Evernote and am getting nowhere with tech support, so I'm hoping somebody here has some insight. My Evernote wouldn't allow me to update the program on my computer, but I didn't worry about it until I noticed that nothing was syncing to my computer from my other devices. I contacted tech support, who ran me through a bunch of stuff that didn't work and eventually had me install Revo to "thoroughly" uninstall the program. I used this, and then they had me try to reinstall...wouldn't work. They then sent me this: "Please this file in the following path on your system: C:\Users\[uSERNAME]\AppData\Local\Temp Please replae [uSERNAME] with your windows user many (without the [ ] brackets) Once it is on the directory, you can double click it to start the installer." Tried this (even with all the typos) and it doesn't work. I continue getting the following error messages: "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again or enter an alternate path to a folder containing the installation package "Evernote.msi" in the box below." When I try to continue I receive this message: "The file is not a valid installatin package for the product. Try to find the installation package 'Evernote.msi' in a folder from which you can install it." Then it tells me: "The older version of Evernote cannot be removed. Contact your tech support group." Finally, it tells me: "(./Bootstrapper.cpp:915) 0x643: Fatal error during installation." I can't figure this out. Any help is appreciated. I've looked around at some of the other troubleshooting posts, specifically this one: https://discussion.evernote.com/topic/36401-windows-error-code-2732-workarounds/ I've tried the Ultimate Fix, and it doesn't work. I can't continue with the other fixes because C:\Program Files (x86)\Evernote\Evernote doesn't seem to exist on my computer as I've deleted everything related to Evernote. So I'm just kind of stuck in limbo, where I have uninstalled everything, but can't install it back. Any help is appreciated!
  13. Error: Cant_insert_attrs_table I'm getting this message on my PC that I'm currently using to scan documents and upload to Evernote. Can anyone help me how to solve this ? Regard Morten
  14. I am having an issue consistantly syncronizing HL7 messages where Evernote complains about "invalid characters". I assume, Evernote cannot escape | or ~ or ^ which are common delimeters in HL7 communications. Is this a known issue, with a path to a resolution soon? example : MSH|^~\&|MESA_ADT|XYZ_ADMITTING|MESA_OF|XYZ_DEPARTMENT|||ADT^A45|131103|P|2.3.1||||| EVN||20130429142100||||20130429142100| PID|||0206352^^^DCMH||LOPEZ^DEMETRIA ANTONIO|||M||||||||||||||||||||||||||||||| PV1||OP|||||||||||||||||806128|||||||||||||||||||||||||20130426112400|||||||V| Thanks, Scott
  15. When I clip a page viewed on my PC in Windows>Firefox the drop down menu that usually allows me to edit, tag, etc is empty and the message: "There are no notes to show" comes up even though the item has actually been clipped and is visable when I sync inside of the application. Really miss this handy feature . . . anyone else have this experience and have a fix? Just Plain Bill
  16. Hello. I just updated to the latest version of Evernote on my MacBook Pro and I'm recieveing the following message when I try to sync: Synchronization failure (see attached image for full details) My network is fine. I can get on the internet, etc. I also waited overnight thinking it was an Evernote server issue, but I tried this morning and got the same error message. Tried logging in and out...nothing. Does someone know what's going on? Or how I can fix? Thank you.
  17. Hi there, i have now a big problem, i can´t start Evernote again. I tried to install it again (deInstalling - than new install Evernote) but the same error Can anyone help me? Thank you... I´m uploading a pic, so you can see the Windows 8 message. (German)
  18. Hello, I recently bought a Nexus 7 (2013). I tried installing Evernote on it but everytime I get an "Unknown Error -24" and the app just wont install. Haven't found much on the internet about this error so anyone know how to solve this? v/r Daan
  19. I've been using Evernote on a Microsoft Surface 2 for about 3 weeks now, and have had a consistent problem with the carriage returns on the bottom of the note. For example, if I'm typing a note and pause for a few seconds, my cursor will automatically go to the very bottom of whatever note I'm working in, and it skips a line as though 'Enter' gets hit once. This will repeat ~every 10 seconds until I manually go back up to wherever I was typing, and make sure to type rapidly enough so that I don't get sent back to the bottom. It's an annoying feature... Anyone else had this issue/figured out a way around it? Evernote on my Mac Laptop and Windows Desktop are still working normally, as always. Thanks, -sam
  20. Hi my Evernote doesn't sync/ Doesn't push PC to Cloud. I've tried many times and checked various setting and I don't understand why it doesn't work Cloud to PC works Ok. Thanks
  21. Screenshot attached. Red icon saying please login. When I click it nothing happens I've tried adding removing ... nothing. ANGRY. Never had a google chrome app fail on me before.
  22. Hi Evernoters, I need serious help here... Evernote died on my yesterday, just didn't work on my win8 PC. I have since uninstalled and reinstalled twice which yield the same result... nothing. It still works fine on my Android phone and iPad. Experts and gurus, please help... Here is the log from the error message ---> Exception Info:Evernote.exe v.5.1.1.2334 (0xc0000005) EXCEPTION_ACCESS_VIOLATION reading from 0x00000000 at 0x006cc5db Call stack:0x006cc5db Evernote.exe!0x006cc5db(0x49,0,0x17d8b4,0x18)0x00000000 Developer Info: 4 Application language: en-US 6 DeliverBaseOpenedNotifications: [AccountContextController] 10 C:\Users\Mark\AppData\Local\Evernote\Evernote\Logs\AppLog_2014-01-29.txt --- Copied "C:\Users\Mark\AppData\Local\Evernote\Evernote\Logs\AppLog_2014-01-29.txt" Log opened on 2014/01/29 18:39:51 (UTC+8:00) ********* The Activity Log may contain information about your account and notes.* For example, the titles of some of your notes may be mentioned in this log file.* When providing log information, feel free to edit the file to remove anything you do not want to send us.******** 18:39:51 [8940] Command line: "C:\Program Files (x86)\Evernote\Evernote\Evernote.exe" 18:39:51 [8940] Client info: Evernote Windows/270334; Windows/6.2.9200;18:39:53 [8940] Bootstrap info: Evernote (loadedBundled)18:39:53 [7956] Requesting bootstrap info from "www.evernote.com" (en-US)18:39:53 [7956] 0% Connecting to www.evernote.com18:39:55 [7956] 0% Session terminated normally, elapsed time: 1s18:39:55 [7956] 0% * sent: 99B, received: 319B18:39:55 [7956] Bootstrap info: request to "www.evernote.com" returned profiles: Evernote18:39:55 [7956] Bootstrap info: Evernote (loadedFresh) Log closed on 2014/01/29 18:40:13 (UTC+8:00)
  23. Hello! I had Evernote premium for a while. At that time, I stored and used a large note with a song in it. After ending Evernote premium, everytime the program attempts to sync devices, I get an error saying that it cannot synch that note. But, I can't even see that note anymore (or I'd gladly erase it so that I would stop seeing that error message). The error says, The note can't be synced. It is too large. The maximum size for a free account is 25 mb Any ideas about how to handle this? Thanks! m
  24. WTH is going on with Evernote? i have been unable to sync for several days due to an "unexpected server side error". My account is in good standing and my passwords are correct. I can log into the web and make updates but sync fails across ALL my devices - tablet, windows, phone, etc. WORST OF ALL, I AM LOSING DATA. Every time it attempts to sync it wipes out any updates i've made to existing notes. I have seen this problem posted in various forums, threads, etc. EVERNOTE - What is going on?! This is unacceptable - this is the core of your business model, and as a paying customer, i expect to NEVER lose data. I am extremely unhappy and upset with losing data due to your service.
  25. Hi I don't know if anyone else has experienced this problem. I have Evernote on an Ipad as well as a PC. Whenever I add a note to the Ipad or look at a note Evernote adds literally hundreds of notes from other folders in Evernote into the Inbox. At present it has added 800 notes and would have added more if I hadn't deleted Evernote from my Ipad. I have no idea what's going on. It looks like some sort of erroneous synch issue. Cheers Simon
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