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  1. Hi there, I have searched the forums but can't find anyone with this issue. I can send notes out or emails or anything like that but I don't receive anything back. Even people replying to the note I have sent out doesn't come back to me. I have checked all the settings etc but I can't see anything amiss and none of the guys who use it with me have had this problem before. Does anyone have any ideas of what to check? Thank you!
  2. Hey everyone, I'm having an issue with the evernote application. When I originally signed up for the service I used a personal email to create an account when in fact I wanted to use a work email. When I used my personal email address it would show in the evernote application in the upper left hand corner, but once I switched to the work email all that shows in the corner is a refresh button. Because of this issue whenever I try to use the evernote extension in safari it stays linked to my old personal email account. I have tried signing in with the work account, deleting the app and reinstalling, changing the account settings through the app and through the website but nothing seems to work. Has anyone else had this issue? I would appreciate any feedback.
  3. Hi Evernote users, I hope you are all having a great weekend! My Evernote app stopped working and is displaying: GenericJDBCException I have a Motorola (Android), could somebody please lend me their expertise for fixing this issue? Thanks so much!
  4. Ola pessoal, tive um problema com o meu computador e tive que desinstalar o evernote, porem quando vou instalar novamente aparece que o aplicativo ja esta instalado. Oq fazer ?
  5. So I guess I never needed any support before with evernote, or perhaps this is new, but it turns out I'm not allowed to report a bug or ask anyone official from Evernote "Where are all my notes guys❓" Pardon me if I'm wrong with this, but it seems to me that i'm required to pay $4 in order to send this bug error via email to the Evernote team... This forum is the only other option I'm given: And so I'm wondering if anyone know what this error is, and why is has replaced all of my notes? I haven't been able to find a way to place an image in this post so far, nor a way to attach my log .txt file.. Sorry my first post in a forum this decade... Feeling like a rookie. Anyone with information or ideas on how can I remove this error and get back my notes instead would be helping a lost soul (without notes) and karma will pay forward your act of kindness I'm sure So the error can be seen here, And the log is here: ******** * The Activity Log may contain information about your account and notes. * For example, the titles of some of your notes may be mentioned in this log file. * When providing log information, feel free to edit the file to remove anything * you do not want to send us. ******** Version: Evernote Mac 6.7.1 (453575) [App Store] Locale: en-CA OS: 10.11.5 WebKit: 601.6.17 WebCore: 601.6.17 Username: ✱✱✱✱✱ Email: ✱✱✱✱✱ Mac Model: MacBookPro8,2 CPU Type: Intel CPU Count: 8 CPU Speed: 2.400000 GHz RAM: 16.000000 GB Date: 2016-07-18 16:04:03 +0000 <br/> <hr noshade=""/> <center> <ins style="display:inline-table;border:none;height:90px;margin:0;padding:0;position:relative;visibility:visible;width:728px;background-color:transparent;"><ins style="display:block;border:none;height:90px;margin:0;padding:0;position:relative;visibility:visible;width:728px;background-color:transparent;"><div style="left:0;position:absolute;top:0;"/></ins></ins> </center> <center><font size="-1">Advertisement.</font><br/><br/></center> <br/><br/> <center> <ins style="display:inline-table;border:none;height:15px;margin:0;padding:0;position:relative;visibility:visible;width:728px;background-color:transparent;"><ins style="display:block;border:none;height:15px;margin:0;padding:0;position:relative;visibility:visible;width:728px;background-color:transparent;"><div style="left:0;position:absolute;top:0;"/></ins></ins></center> <center><font size="-1">Advertisement.</font><br/><br/></center> <br/><br/> <center> <ins style="display:inline-table;border:none;height:90px;margin:0;padding:0;position:relative;visibility:visible;width:728px;background-color:transparent;"><ins style="display:block;border:none;height:90px;margin:0;padding:0;position:relative;visibility:visible;width:728px;background-color:transparent;"><div style="left:0;position:absolute;top:0;"/></ins></ins></center> <center><font size="-1">Advertisement.</font><br/><br/></center> <hr noshade=""/> <font size="-2"><a href="http://www.enchantedlearning.com/permissions/" target="_top">Copyright</a> ©2009-2016 <a href="http://www.enchantedlearning.com/Home.html" target="_top">EnchantedLearning.com</a></font> <font size="-1">------</font> <a href="http://www.enchantedlearning.com/Citing.shtml" target="_top"><font size="-1">How to cite a web page</font></a> </font><div style="position:absolute;top:0px;left:0px;"><span style="visibility:hidden;">a</span></div></div></div></div><br/></div></div> 2016/07/18 11:57:11:412 I|* __36-[ENUXPInputsManager processInputs:]_block_invoke | Inputs generated in 0.015 (0.137) seconds 2016/07/18 11:57:11:414 I|* ? | >UXPuppetmaster< Object: <JS> Generating outputs for app version: 453575 2016/07/18 11:57:11:417 I|* ? | >UXPuppetmaster< Object: <JS> ### Applying rule set 'CommEngine' ### 2016/07/18 11:57:11:417 I|* ? | >UXPuppetmaster< Object: <JS> ### Applying rule set 'CoreMessage' ### 2016/07/18 11:57:11:417 I|* ? | >UXPuppetmaster< Object: <JS> ### Applying rule set 'MainBanner' ### 2016/07/18 11:57:11:419 I|* ? | >UXPuppetmaster< Object: <JS> ### Applying rule set 'MeetingNotifications' ### 2016/07/18 11:57:11:419 I|* ? | >UXPuppetmaster< Object: <JS> ### Applying rule set 'Notebook' ### 2016/07/18 11:57:11:420 I|* ? | >UXPuppetmaster< Object: <JS> ### Applying rule set 'ProgressiveDisclosure' ### 2016/07/18 11:57:11:420 I|* ? | >UXPuppetmaster< Object: <JS> ### Applying rule set 'QuickSwitcherLeftNav' ### 2016/07/18 11:57:11:420 I|* ? | >UXPuppetmaster< Object: <JS> ### Applying rule set 'RunAtLogin' ### 2016/07/18 11:57:11:420 I|* ? | >UXPuppetmaster< Object: <JS> ### Applying rule set 'Search' ### 2016/07/18 11:57:11:421 I|* ? | >UXPuppetmaster< Object: <JS> ### Applying rule set 'Sidebar' ### 2016/07/18 11:57:11:421 I|* ? | >UXPuppetmaster< Object: <JS> ### Applying rule set 'Toolbar' ### 2016/07/18 11:57:11:422 I|* ? | >UXPuppetmaster< Object: <JS> ### Applying rule set 'UpgradePlacement' ### 2016/07/18 11:57:11:422 I|* ? | >UXPuppetmaster< Object: <JS> ### Applying rule set 'WelcomeFLEv3' ### 2016/07/18 11:57:11:422 I|* ? | >UXPuppetmaster< Object: <JS> ### Applying rule set 'Navigation' ### 2016/07/18 11:57:11:424 I|* -[ENUXPuppetmaster evaluateRules] | >UXPuppetmaster< Object: <ENUXPuppetmaster: 0x7fbb02cfa030> Evaluated script at path: /Users/01up/Library/Containers/com.evernote.Evernote/Data/Library/Application Support/com.evernote.Evernote/puppetmaster/UXPuppetmaster.remote.js, version mac.125 2016/07/18 11:57:19:204 I|* -[ENMacAccountContext dumpUsageInfo] main | Usage info: 2016/07/18 11:57:19:204 I|* -[ENMacAccountContext dumpUsageInfo] main | server: 264 2016/07/18 11:57:19:204 I|* -[ENMacAccountContext dumpUsageInfo] main | local edits: 0 2016/07/18 11:57:19:204 I|* -[ENMacAccountContext dumpUsageInfo] main | total: 264 2016/07/18 11:57:19:204 I|* -[ENMacAccountContext dumpUsageInfo] main | max: 62914560
  6. I use evernote on my galaxy and Mac, and everything was working properly. Because my mac is a bit old, it sometimes freezes out of blue, and rebooting often works fine. One time, the freezing occurred while I was writing notes in evernote, and I rebooted as I normally do. When I started evernote, everything was reset: the notes, view setting(?), and trashcan. The font setting and other settings were remaining the same. All the other application were working fine, so I checked web evernote and phone app, and all the notes were there. The sync button on mac seems to work as it does not show any error, but the notes won't load. I redownloaded evernote, rebooted properly and did all the other possible things, but the notes are still not loading. How would I be able to resolve this situation? I really need the notes...
  7. Something was wrong with my Evernote and decided to reinstall. Downloaded from the official page at https://evernote.com/download/ and upon dragging the app to the Applications folder, AVG Antivirus gave me a warning (screenshot attached). It doesn't seem right, to have the file from the official site have viruses (if this even is one). Could it be something else in my laptop? AVG itself? Help will be appreciated.
  8. Hi Folks, at the moment, every time I scale a PDF to full screen from evernote to annotate it, the full screen pdf snaps once I do one or two swipes to a different desktop. Is anyone experiencing the same issue? To clarify my problem I uploaded a short video: https://drive.google.com/file/d/0BzCrSkxjPkzFeGJaQUtpSllIa0k/view?usp=sharing Thanks a lot for your help! Cheers Maddes
  9. Evernote for Mac crashes whenever I try to print. I am running Yosemite 10.10.5 and Evernote 6.1.1. I have been having this problem for a while. I have uninstalled and reinstalled Evernote and it will work for initially but then default to crashing. The print dialogue does not even come up—Evernote just hangs and then crashes when I try to print. Please help! Thanks! EVERNOTE ERROR MESSAGE (EXCERPTED) Incident Identifier: 1123F086-6A9E-4676-94F9-E00BF20DC8BCCrashReporter Key: F1F1C42D-DFE7-59A5-A705-850A8D2D4DCDHardware Model: MacBookPro8,1Process: Evernote [9353]Path: /Applications/Evernote.app/Contents/MacOS/EvernoteIdentifier: com.evernote.EvernoteVersion: 452254Code Type: X86-64Parent Process: launchd [1] Date/Time: 2015-10-06 17:15:04 +0000OS Version: Mac OS X 10.10.5 (14F27)Report Version: 104 Exception Type: SIGSEGVException Codes: SEGV_MAPERR at 0xbbadbeefCrashed Thread: 0 MAC OS X ERROR MESSAGE (EXCERPTED)Process: Evernote [9353]Path: /Applications/Evernote.app/Contents/MacOS/EvernoteIdentifier: com.evernote.EvernoteVersion: 6.1.1 (452254)App Item ID: 406056744App External ID: 813313497Code Type: X86-64 (Native)Parent Process: ??? [1]Responsible: Evernote [9353]User ID: 501 Date/Time: 2015-10-06 12:15:05.803 -0500OS Version: Mac OS X 10.10.5 (14F27)Report Version: 11Anonymous UUID: 527EAF8B-8478-1DD6-81DA-3811C69EB523 Sleep/Wake UUID: 59E2E20A-F913-4BDE-8716-CD759BD53B10
  10. For a couple of weeks now, I keep getting update notices. I try to update. I can see the content downlading. At the end of the download, I get, "An error occurred while downloading the update. Please try again later." Your help is appreciated! Thanks.
  11. I am getting this error too. The crash log says the following: 19:36:53 GMT+1000 (AEST) (ERROR) /background.html: EDAMUserException at i (/js/main/SidebarBackground.js:2:4661) at null.<anonymous> (/thrift/thrift-binary.js:2:7231) 19:36:53 GMT+1000 (AEST) (ERROR) /background.html: EDAMUserException at j (/js/main/SidebarBackground.js:2:4688) at null.<anonymous> (/thrift/thrift-binary.js:2:7231) 19:36:53 GMT+1000 (AEST) (ERROR) /background.html: JsonRpc Exception: ReferenceError: resolveError is not defined at g (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/main/SidebarBackground.js:2:2301) at Object.f.(anonymous function) [as cb] (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/js/JsonQueue.js:2:687) at JSONRpcClient._async_handler (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/third_party/jsonrpc.js:2:6094) at Function.k (/js/JsonRpc.js:2:349) at JSONRpcClient._async_handler (/third_party/jsonrpc.js:2:6145) 19:37:21 GMT+1000 (AEST) (ERROR) /background.html: http://blog.myfitnes...ticationToken"} at j (/js/main/Submitter.js:2:2579) at null.<anonymous> (/thrift/thrift-binary.js:2:7231) The error happens in both Safari and Chrome and makes it impossible for me to clip new web clippings at the moment. Can anyone offer a 'fix'?
  12. I updated to Evernote 5.8.8.7837 this week. Since the update, I cannot use "Save to Evernote" in Outlook 2010. When I try, the pop-up box says, "Unable to load this conversation". This happens on any email I try. Looking into the logs, I see the following: 2015-06-05 03:30:00 ERROR [8 ] - MailConversationViewModel init error2015-06-05 03:30:00 ERROR [8 ] - System.InvalidCastException: Unable to cast COM object of type 'System.__ComObject' to interface type 'Microsoft.Office.Interop.Outlook._MailItem'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00063034-0000-0000-C000-000000000046}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPE_E_LIBNOTREGISTERED)). at Microsoft.Office.Interop.Outlook._MailItem.get_ConversationIndex() at EvernoteOLRDClipper.ViewModels.ItemWrappers.ConversationViewModel.GetConversationEmails(MailItem selectedMailItem) at EvernoteOLRDClipper.ViewModels.ItemWrappers.ConversationViewModel.Init(Dispatcher dispatcher) Any ideas on what is causing this or how to fix it? Evernote has always worked flawlessly for me until now. I really hope to get this fixed. Thanks!Jeff
  13. I'm getting an error when I click the Save button in the Web Clipper (Version:6.0.15): [Exception... "File error: Not found" nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)" location: "JS frame :: resource://gre/modules/commonjs/toolkit/loader.js -> resource://e0b8c461-f8fb-49b4-8373-fe32e9252800/web_clipper/lib/net.js :: sendXhrBinary :: line 132" data: no] I can add tags, select the notebook and change the type of clip to save, but when I hit save, boom! Any ideas?
  14. Good morning, I've recieved an error each time I try to open Evernote Desktop. I've logged out and back in, reinstalled evernote, and am still getting the error. I verified that the path is available. Anything else I should do? Thank you, Gabriel Wolf The dialog box says: 'Could not open Evernote database in "C:\Users\foo\AppData\Local\Evernote\Evernote\Databases\foo.exb". Error: CANT_CREATE_TABLE Please verify that the path is accessible and try again.'
  15. I'm using the latest version of Skitch and Skype for Mac, and whenever I try to transfer a skitch image via EITHER dragging and dropping into the chat/transfer box, OR saving it to my hard drive and then adding to the transfer dialogue, whenever the recipient tries to open the image after download it asks them to log into Evernote. Essentially meaning I can't share screenshots via Skype. Any idea what's happening here or how to make it work? This is the primary reason I'm paying for Evernote.
  16. Syncing my account shows a sync error icon at the top of the screen but there is no way to know which Note is causing the problem. I have generated a lot of content on my desktop and only some of it is being synced to the cloud. I can generated and sync all content on my iPad and iPhone using the same wireless connection. There seems to be an issue with notes created using the web clipper predominantly but not exclusively. What used to be a rock solid platform is now extremely unreliable. Can you define a marker for notes that have not synced or provide a dropdown list of the notes in error so they can be investigated and corrected? How else do i fix this problem? I have cleared my Trash folder in the hopes that the errror was ther but to no avail. Here is the offending lines from the Activity Log, everything upstream of this apears to be syncing correctly. 06:12:35 [5964] 42% Submitting a batch of 10 note calls, size=1.2MB 06:12:36 [13912] 42% Submitting a batch of 17 note calls, size=1.3MB 06:13:32 [13912] 42% No more data to read. 06:13:55 [5964] 42% No more data to read. 06:13:58 [13436] Client synchronization finished, status: failed 06:13:58 [13436] * 4 items received 06:13:58 [13436] * elapsed time: 1m 36s Rod
  17. I've had this for a couple weeks now; I think it's since iOS8 (iPhone 5S). Anyone else had this, or know a solution? Nearly every time I open the app, the error in the photo shows. I click "Try again" and the box disappears but nothing happens; then I click the sync button (the round one) and it syncs perfectly. I wonder if it's an issue with background refresh or location services? I've tried turning them on and off, and reinstalling the app, but no difference. Internet connection is always fine. Similarly, I get a lot of "Conflicting modification ..." in my notes now, even though there is no difference between the original and the "conflicting" one.
  18. I have a strange problem. On my android phone (Sony Xperia Z2), whenever I paste text from other apps into Evernote and save the note, several times it happens that the font suddenly is becoming huge. There is only room for 4 characters on each line, and naturally this makes a longer text impossible to read. Have anyone seen this problem before? If so, is there a fix? I have the newest version for android. Thanks in advance. Paul
  19. Windows版Ver.5.4.0.3698 (271698) Public を使用しています。 intitleを用いた検索がうまく行かないので、1度アンインストールし、再度インストールしようと思いました。 しかし、アンインストールの際に、エラー2053およびエラー2502と表示され、アンインストールが出来ません。 再インストールで検索の異常が解決するかはわかりませんが、アンインストール出来ないのは気持ちが悪いというか、システムにとっても好ましい状態では無いと思います。 解決策をご教授いただければ幸いです。よろしくお願いします。
  20. When I clip a page viewed on my PC in Windows>Firefox the drop down menu that usually allows me to edit, tag, etc is empty and the message: "There are no notes to show" comes up even though the item has actually been clipped and is visable when I sync inside of the application. Really miss this handy feature . . . anyone else have this experience and have a fix? Just Plain Bill
  21. Hello, I recently bought a Nexus 7 (2013). I tried installing Evernote on it but everytime I get an "Unknown Error -24" and the app just wont install. Haven't found much on the internet about this error so anyone know how to solve this? v/r Daan
  22. Screenshot attached. Red icon saying please login. When I click it nothing happens I've tried adding removing ... nothing. ANGRY. Never had a google chrome app fail on me before.
  23. Hi, I used Web Clipper yesterday to clip images on the web - with some difficulties. And after using the Web Clipper, when I go in on other web pages I get "stuff" from Web Clipper taking up half my screen, and I can't make it go away. I've attached a screen shot. What should I do? Uninstall? How?? OSX 10.9 Mackbook Pro Safari v 7
  24. This is my first time creating a thread on this forum, and it's because I'm having a problem with the Evernote App on my iPad. In short, I was trying to take notes upon learning a piece of software that I need to use when I go back to University. Unfortunately, as I'm taking notes, I noticed that the note page starts to scroll down as I'm typing each character into the document. At first I thought this was because I was holding my iPad landscape (Since that's how I stated) and I needed to use it portrait. Even when I do this, it still continues to scroll down when I don't want it to. It also seems to scroll down when I'm deleting my spelling mistakes! It's getting annoying now, since I'm having to stop midway my typing and then having to scroll back up, just to see what I'm typing in the first place! It can get to the point where you can no longer see what I'm typing into the document! Is anyone else having this problem?
  25. Happens when I use the toolbar button. Otherwise if I right click and "Add to..." it's unable to save. When I can I'll try rebooting to see if it persists. Any thoughts?
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