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Found 164 results

  1. Since I installed Yosemite EN either crashes on launch, or if it launches it doesn't show my notes at all - just a blank window! It displays the EN promo content coming from EN but none of my notes, as if it can't connect to them. The shortcuts list displays but the list of recents does not.If I click further it crashes.I reinstalled and then downloaded the new beta - neither helped. Does anyone have any ideas? Are there preferences I should remove? My whole business is in there and I'm working off my iPhone! HELP!
  2. I was doing some major house cleaning of my Evernote reorganizing all of my notes and tags because things had gotten out of hand. In mid cleanup the Evernote app locked up on the PC and crashed. When I brought up the app again it locked up again. So I did a reboot, the app opened and started to sync. To my horror I sawnotes disappearing. Not deleting just disappear. I pulled up the web and notes were gone there too. As where the notes on my tablet. I grabbed my phone and put it in airplane mode and extracted my notes file but when I needed to use my phone my notes disappeared there also. I am a premium user and have a ticket open but have no resolution yet. Ticket# 762908 Win 7 most current stable version of EN Android tablet 4.4.2 current EN Android phone 4.42 current EN Is there a way I can copy my notes file back into my profile folder or will everything get deleted again?
  3. Hi, I've been having trouble with the web clipper this past week, even though it was working fine last week. I'm using Google Chrome Version 37.0.2062.124 m (Chromium, I think?). Is anyone encountering constant crashes &/or have suggestions for what I can do to fix this? Thanks!
  4. Iphone 5s, using version 7.4.2. all of the sudden the app does not start. I see the green screen for close to 20 s, then the app crashes. Rebboted the phone no change. Deleted the app and reinstalled it. First start worked all fine, loggedin, app synced all notes. Wanted to open it again and get the green screen followed by the crash Pls help
  5. Hello Evernote crashes almost systematically when I arrow down on snippet list. Anyone else had that?
  6. This seems to be an issue with synching with evernote. If I am fast, and quickly click on a document and open the document in skitch I can abort the crash. If I am not fast once the synch starts it will crash. I have re-downloaded multiple copies of skitch from either the evernote website or the MAS.
  7. Hi All, I am hoping that someone can help. I opened Evernote this morning and it crashed immediately--I made five more attempts and it crashed every time. I was editing a pdf last night when I left work so that is the mode it opened in. I switched my iPad Air on and off no luck. I then uninstalled and reinstalled the app--it allowed my to log in but when Evernote began its inital synch it crashed. I have unistalled and then reinstalled the app three times and no luck. I am using a brand new iPad Air with iOS 7.1.2. I switched off the iPad last night when I left the office. I have Evernote on my iPhone 5 with the same version of iOS and it works fine. Any thoughts or suggestions? They would be greatly appreciated! Thank you, Ian Campsall
  8. Hi All, Since yesterday my Evernote on iphone 5s hangs when trying to start it up. So I deleted it and re-install it. Works on the first install but when i close it and try to open again it freezes then closes. Any ideas?
  9. When I was using the web clipping, evernote crashed down. Then I downloaded the latest version and installed again. However, when I login my account, the same problem happened. The app on my iphone has no problem to log in. Anyone know what should I do with this problem? Thanks!
  10. For some time Evernote Desktop - Windows, has been driving me mad - seriously slow to load then very frequent crashes. If I ever got it to open then left it open I would come back to find it had crashed again :-( Looked through the logs and spotted loads of "failed to upload cos files too big" - I had many years ago panicked at Apple not letting old phones load old versions of apps - article I read recommended saving the .ipa files should you ever need to load and older version - in my wisdom I set Evernote to Auto-upload the folder with them all in. - and promptly forgot about it. Ties in with the unattended crashing - sync was set to every 30 mins. Decided to remove folder from auto-uploads. Boy was that fun. Evernote running like a dog, every window I opened in the sequence to get to the sync folders option would "Not respond" and/or crash the damn program completely. Finally got to delete the offending auto-sync. Evernote runs like a dream and syncs really quickly. So..... sounds like error handling on sync is maybe causing a massive memory loss?
  11. My notes open and can be read but as soon as I click on them with the cursor it crashes and I get this message: Process: Evernote [1162] Path: /Applications/Evernote.app/Contents/MacOS/Evernote Identifier: com.evernote.Evernote Version: 5.5.2 (402634) Code Type: X86-64 (Native) Parent Process: launchd [193] Responsible: Evernote [1162] User ID: 502 Date/Time: 2014-07-26 21:36:50.678 -0500 OS Version: Mac OS X 10.9.4 (13E28) Report Version: 11 Anonymous UUID: E7DD8CCD-3614-5FD9-66D9-D7EF7DED680D Sleep/Wake UUID: 9078F748-829F-4BE0-A0B0-17D914301687 Crashed Thread: 0 main Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_INSTRUCTION (SIGILL) Exception Codes: 0x0000000000000001, 0x0000000000000000 Thread 0 Crashed:: main Dispatch queue: com.apple.main-thread 0 com.apple.CoreGraphics 0x00007fff8d7d7028 rgba32_image_mark + 1667 Thread 1: 0 libsystem_kernel.dylib 0x00007fff8d1ebe6a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff87c7cf08 _pthread_wqthread + 330 2 libsystem_pthread.dylib 0x00007fff87c7ffb9 start_wqthread + 13 Thread 2:: Dispatch queue: com.apple.libdispatch-manager 0 libsystem_kernel.dylib 0x00007fff8d1ec662 kevent64 + 10 1 libdispatch.dylib 0x00007fff86afb421 _dispatch_mgr_invoke + 239 2 libdispatch.dylib 0x00007fff86afb136 _dispatch_mgr_thread + 52 Thread 3: 0 libsystem_kernel.dylib 0x00007fff8d1ebe6a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff87c7cf08 _pthread_wqthread + 330 2 libsystem_pthread.dylib 0x00007fff87c7ffb9 start_wqthread + 13 Thread 4: 0 libsystem_kernel.dylib 0x00007fff8d1ebe6a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff87c7cf08 _pthread_wqthread + 330 2 libsystem_pthread.dylib 0x00007fff87c7ffb9 start_wqthread + 13 Thread 5: 0 libsystem_kernel.dylib 0x00007fff8d1ebe6a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff87c7cf08 _pthread_wqthread + 330 2 libsystem_pthread.dylib 0x00007fff87c7ffb9 start_wqthread + 13 Thread 6: 0 libsystem_kernel.dylib 0x00007fff8d1eba3a __semwait_signal + 10 1 libsystem_c.dylib 0x00007fff8924ddc0 nanosleep + 200 2 com.apple.Foundation 0x00007fff8212666d +[NSThread sleepForTimeInterval:] + 156 3 com.evernote.Evernote 0x000000010029758e +[ENCachedHttpURLProtocol removeOldFiles:] + 107 4 com.apple.Foundation 0x00007fff820fc76b __NSThread__main__ + 1318 5 libsystem_pthread.dylib 0x00007fff87c7b899 _pthread_body + 138 6 libsystem_pthread.dylib 0x00007fff87c7b72a _pthread_start + 137 7 libsystem_pthread.dylib 0x00007fff87c7ffc9 thread_start + 13 Thread 7: 0 libsystem_kernel.dylib 0x00007fff8d1e7a1a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff8d1e6d18 mach_msg + 64 2 com.apple.CoreFoundation 0x00007fff8371af15 __CFRunLoopServiceMachPort + 181 3 com.apple.CoreFoundation 0x00007fff8371a539 __CFRunLoopRun + 1161 4 com.apple.CoreFoundation 0x00007fff83719e75 CFRunLoopRunSpecific + 309 5 com.apple.AppKit 0x00007fff8490905e _NSEventThread + 144 6 libsystem_pthread.dylib 0x00007fff87c7b899 _pthread_body + 138 7 libsystem_pthread.dylib 0x00007fff87c7b72a _pthread_start + 137 8 libsystem_pthread.dylib 0x00007fff87c7ffc9 thread_start + 13 Thread 8: 0 libsystem_kernel.dylib 0x00007fff8d1ebe6a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff87c7cf08 _pthread_wqthread + 330 2 libsystem_pthread.dylib 0x00007fff87c7ffb9 start_wqthread + 13 Thread 9:: com.apple.appkit-heartbeat 0 libsystem_kernel.dylib 0x00007fff8d1eba3a __semwait_signal + 10 1 libsystem_c.dylib 0x00007fff8924ddc0 nanosleep + 200 2 libsystem_c.dylib 0x00007fff8924dcb2 usleep + 54 3 com.apple.AppKit 0x00007fff849cd17d -[NSUIHeartBeat _heartBeatThread:] + 2132 4 com.apple.Foundation 0x00007fff820fc76b __NSThread__main__ + 1318 5 libsystem_pthread.dylib 0x00007fff87c7b899 _pthread_body + 138 6 libsystem_pthread.dylib 0x00007fff87c7b72a _pthread_start + 137 7 libsystem_pthread.dylib 0x00007fff87c7ffc9 thread_start + 13 Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000080000000 rbx: 0x00007fff5fbfb3a0 rcx: 0x000000000000000f rdx: 0x0000000080000000 rdi: 0x00007fff5fbfbbf8 rsi: 0x0000000080000000 rbp: 0x0000000000000000 rsp: 0x00007fff5fbfb390 r8: 0x0000000000000001 r9: 0x00007fff8d8bef30 r10: 0x0000000000000000 r11: 0x0000000000000000 r12: 0x0000000000000010 r13: 0x0000000000000000 r14: 0x0000000000000010 r15: 0x0000000103a39fd0 rip: 0x00007fff8d7d7028 rfl: 0x0000000000010207 cr2: 0x00007fff8d7d7016 Logical CPU: 0 Error Code: 0x00000000 Trap Number: 6 I am using Mac OS X 10.9.4. Any help appreciated. I have hundreds of family histories in Evernote!
  12. No response from tech support on this yet. Getting a spectacular crash from the latest version. After logging in with verification code, get a crash notice report popup. No matter what I do, crash popup keeps coming up forever and I have to kill all the EN processes. Done everything I can think of. Reboots, wiped library + reinstall, everything. Worked fine after I wiped the library. Until I logged off and logged back in, then the same nightmare. Anyone else?
  13. I checked around the forums and couldn't find anyone talking about this issue so I thought I'd start one to see if anyone else was having a problem with EN 5.0.3.1614 for Windows 7. Since I installed it I've been frequently getting a crash bug which causes it to display a window labeled "Fatal Error". Followed by the message: "Evernote.exe v.5.0.3.1614 has encountered a problem and needs to close. We are sorry for the inconvenience." No other information is presented other than an OK button. (Attatched an image with the window.) It started out fairly mild where I could just restart the program and it would go away for a while until I switched machines to the other Windows machine I run EN on (starting it on a different machine seemed to crash the other). Recently however it's gotten to the point where I can't even start the program without it immediately crashing. I've tried reinstalling several times to no avail and I've submitted a support ticket which I'm currently waiting for a response on. Unfortunately at this point I can't even provide a log of what's going on since it crashes before I can even do anything. I've never had any problems with Evernote before this and it seems to be running fine on my iPad. Has anyone else had this problem or alternately does anyone know where I can download a previous version of EN? I basically can't use the current version at all and I wasn't able to find any links to older, working versions on the website.
  14. Using what I believe to be the latest version of Skitch. Open a PDF (Powerpoint saved as PDF), add a text annotation and it crashes. Ugh. Known issue?
  15. Hi there. Evernote has been experiencing 'seizures' on my netbook for a long time, through many iterations of the software. It has frequent twenty-second or so periods where it freezes. The title bar of the window says 'not responding' and the swirly icon (used to be an egg timer on earlier versions of windows) replaces the cursor. The problem is most evident in the note editor, and so I haven't been using it, preferring to draft notes in Google docs, Word, notepad or Evernote web and then paste/send/synch them with Evernote for Windows. I've now decided I'd rather be using the Evernote note editor! I'm running Evernote on a Samsung N210 netbook with Windows 7 Starter edition, and have been through the following steps with Evernote support, none of which have worked: 1. Shutting down other programmes like Chrome and Skype which I tend to run simultaneously with Evernote. 2. Changing the priority of Evernote.exe in Task Manager to high priority. 3. Installing the latest pre-release version of Evernote. 4. Moving my database (it's big, over 10,000 records, over 16GB) and resynching Evernote for Windows with the web. The conclusion from Evernote is there's a bug, which goes into a queue of bugs to be fixed and I'm stuck with my situation for now. So... I'm wondering if anyone else in the community is in a similar position. I haven't found any problems like mine from searching but I wonder if other people are either living with it, as I have for a long time, or better still have found better workarounds. I'm also wondering whether to buy a more powerful netbook or (shudder) a laptop. The thing holding me back is that my netbook is otherwise perfect. I love the size, and the fact the battery lasts most of the day, it does everything else I ask of it, and there's always the risk the bug will still affect me.
  16. Just downloaded en for iOS 7 on my iPad. When I open any note that has an image in it, en crashes. All my notes have images in them. How can I get en to work? Thanks. En 5 worked perfectly on my iPad running iOS 7.
  17. I've been using Evernote on a Microsoft Surface 2 for about 3 weeks now, and have had a consistent problem with the carriage returns on the bottom of the note. For example, if I'm typing a note and pause for a few seconds, my cursor will automatically go to the very bottom of whatever note I'm working in, and it skips a line as though 'Enter' gets hit once. This will repeat ~every 10 seconds until I manually go back up to wherever I was typing, and make sure to type rapidly enough so that I don't get sent back to the bottom. It's an annoying feature... Anyone else had this issue/figured out a way around it? Evernote on my Mac Laptop and Windows Desktop are still working normally, as always. Thanks, -sam
  18. Using free account successfully for months but today on Windows desktop (running Win 7 64-bit) clicking on shortcut to launch EN results in absolutely nothing - no error message, nothing. Task manager in Windows shows nothing. All is fine on iPad, and on web (via Chorme). Suggestions? Thanks ... RESOLVED: It took nearly 10 minutes for EN to open, but seems to be fine. I found knowledge base help; not sure how to delete this post I have only about 250 Notes. I had Windows client open and had used Clearly to save a small web page; as I recall, I had clicked sync and in lower right it indicated synching joined notebooks, this message never clearer, EN became unresponsive; I exited, and now nothing happens at all. I have never made a back up of my notes and expect that would be a good safety precaution. Added info: Yesterday I had viewed but did NOT join a shared notebook of a forum member with his tips on using EN. After writing post, I looked at EN and the left hand pane shows many Notebooks, but only the name Joined Notebooks with nothing underneath, so it seems like I do NOT have any "Joined Notebook" so the message while synching about synching joined notebooks is quite puzzling.
  19. Recent update keeps crashing. Even after deleting app, restart ipad2, it worked for a few moments. Now it is crashing all the time, even not possible to give feed-back. HELP!
  20. Hello all. First time poster on this forum. I am suddenly experiencing a crash of the Evernote Add-in when I start up Outlook 2010. I haven't done anything new to my computer. I have done a search through the Internet but I haven't come across anything from anyone that is on point for this error in 2010. I also tried the knowledge base but I couldn't find anything. From what I did see in my search, some people have reported that for other versions of Outlook, disabling removing, reinstalling, etc hasn't seemed to work. So before I get too crazy and going to the extreme of messing with the registry, I am hoping that someone can shed some light on this. Thank you, Sobean Here is the event viewer information (PC name has been changed to xxxxxxxx): - System - Provider [ Name] Microsoft Office 14 - EventID 2000 [ Qualifiers] 0 Level 2 Task 0 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2013-01-29T15:04:40.000000000Z EventRecordID 20350 Channel Application Computer xxxxxxxx Security - EventData Microsoft Outlook Outlook experienced a serious problem with the 'evernote.outlook' add-in. If you have seen this message multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?
  21. I've been bothered by this problem for a really long time. Every time I try to use Evernote Touch on my surface RT, I have to deal with the crash over and over again. The app will start normally, switch to the hub page, and begin to sync. But then, after 5-10 seconds it exit automatically without saving anything. This situation happened a lot, almost everytime since early this year. Can you guys tell me how to fix it? I turned to the service crew but got nothing useful. It happend again....
  22. IOS 7.0.4 iPhone 4s Certain notebooks and notes refuse to open. Here's what happens: 1. I open a notebook and navigate to a note. 2. I open the note. 3. The note opens but only the portion that fits on screen. Trouble is I can't scroll down and pictures and media don't seem to come through. 4. I sit there and figure I'll wait for it to load. 5. Evernote closes and I'm back to my springboard. 6. I re-open Evernote and it is back where it was before I started Step 1. Please help. I can't rely on Evernote with this happening. Interestingly I don't have this problem on my iPad. I can view the trouble notes there with no problem.
  23. This problem actually began on a web game app called Lumosity, now has extended to typing entries in Google+. When I hit certain keys, usually on right side of keyboard, my web clipper opens and tries to take a screen shot. Repeatedly. Anyone else experienced this?
  24. Hi, I am using the latest version 2.7.1 on Mavericks A few seconds after starting Skitch or creating a new screenshot (using the keyboard shortcut), Skitch crashes. It may be related to the sync. with Evernote? The only thing I can do right now is to quickly copy the capture in the clipboard (command+C) before the crash.
  25. Whenever I try to paste text that I've copied from a PDF, Evernote hangs with the beach ball and I have to force quit it. When I look at the text in BBEdit, there are gremlin characters between each word, so I've added the step of cleaning the text up in BBEdit before I paste it into Evernote. It adds a lot of labor, though. Anyone else see this behavior?
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