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Found 164 results

  1. i just used the notation feature on a PDFs on my iPad for the first time. After placing a little arrow note and navigating to another program, whenever I try to reopen Evernote, it crashes. I tried quitting the program and reopening, but each time it crashes and I can't seem to use it anymore. Ideas?
  2. Hi, We have a teacher at the school I work in that is constantly having issues with her Evernote account. When she tries to load it we are presented with the spinning beach ball and need to Force Quit the app. I have done a full uninstall (removed Library files etc, AppZapper etc) multiple times and the issue persists. We have performed a complete OS restore, started as new and the issue continuous to persist. My guess is that there's a file that one of the students has sent which is corrupt and making the app crash continuously. The web-based and iOS versions of Evernote work fine. Is there some sort of script I can run to search and remove this bad file, or does anyone have some sort of work-around? Your help is appreciated Regards
  3. Hi, I've not had any issues with Evernote in the 2 or 3 years I've had it, but today I attempted to merge approx. 60 notes (each with a single image in the note) and Evernote crashed. I've been force-quitting many times but the same thing happens every time. Evernote starts then within around 10 seconds I get the spinning wheel and have to force quit/. At one point I did mange to select 'Check for updates' before it crashed and was able to update to the very latest Evernote version - but this still crashes the same. I'm running latest version of Yosemite. Update: I've managed to delete the note that I think was causing the problem and En has stopped crashing but now EN desktop continually tries to sync and appears to be looking for the deleted file.
  4. Since downloading the new version on my iPhone (iOS not upgraded), the program closes whenever I try to take a photo of a business card. It takes the photo, shows the photo and then immediately crashes rather than saving the image or translating the text. Suggestions/ideas?
  5. I have Evernote installed at my Windows PC and get the following error window when I start Evernote: Fatal error Evernote.exe v.5.8.13.8152 encountered a problem and needs to close I have tried to remove and reinstall Evernote without solving the issue (the error appears after login). I have no problems with the same user account on my iPad and iPhone. I will appreciate any help to solve the issue. Kind regards, Jacob
  6. Whenever I touch the camera icon in a note it shuts the app and returns me to my Iphones home screen. Any ideas here? I reloaded the app but no luck. I can import from the camera roll but I cannot take a picture from within Evernote.
  7. My first EN post so apologies if in the wrong group. Long time EN user. Since the last EN update the EN icon in Outlook is not working. It is grayed out and if I click on it it crashes Outlook. Currently forwarding email to my EN account. Really miss the simplicity of just moving it by clicking the icon. Have reinstalled a couple of times. All appears to be set right in looking at Outlooks Add-Ins. Any suggestions?
  8. Evernote closes when I am sorting/organizing notes in notebooks and tags. I can save maybe 2 or 3 notes and then the program closes. it is quite frustrating. Any ideas on what I can do to fix this???
  9. I recently upgraded my iMac's operating system to OS X Yosemite (10.10.3). I'm using the most recent version (6.0.13) of the desktop application of Evernote. I have two accounts: one a Premium and the other a Plus. I've found that I can switch from my Premium to my Plus account, but when I try to switch back to my Premium account, Evernote crashes. I've never encountered this problem before.
  10. I have used evernote for years on my MacBook Pro, currently running 10.8.5. Recently, Evernote started crashing at least 90% of the time when I use keyboard shortcuts (eg. command 1) to access my shortcuts, which are all tags. I have always used keyboard shortcuts, so I am assuming that the issue is with the latest version of evernote. I uninstalled and reinstalled evernote and the problem persists. I can describe the issue in more detail. When I open evernote, the keyboard shortcuts work fine. If I save a note or Evernote is syncing or has synced and then I press command 1 (or 2,3,4 etc), evernote crashes. This has happened at least 20 times in the last week, and I have sent bug reports each time. So I can reliably create the crash by saving a note and then pressing command 1. This seems like a critical bug, and if there is a fix, I would like to know about it. Below is some possibly relevant data that's dumped in the crash: Date/Time: 2014-11-16 06:04:56 +0000OS Version: Mac OS X 10.8.5 (12F45)Report Version: 104 Exception Type: SIGABRTException Codes: #0 at 0x7fff86a90212Crashed Thread: 0 Application Specific Information:*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'NSWindow: -_newFirstResponderAfterResigining is not a valid message outside of a responder's implementation of -resignFirstResponder.'
  11. I clipped a long page from FaceBook. Its about 2MB note site. But whenever I try to open it, I get two popup error messages: Fatal error: Evernote.exe v5.8 has encountered a problem Miscrosoft Visual C++ Runtime Libary Any idea why this is happening? Thanks, Jon
  12. Hi all, I have a notebook of about 450 notes from a previous job that I'd like to print out into PDF files and then delete. I can select the notes, Evernote starts to print to a directory just fine (Print -> save as PDF) but then locks up after exactly 20 notes - every time. Has anyone else had this issue or perhaps even solved it? Sure, I can go 20 notes at a time, but I'd prefer not to... :-) Thanks. Best regards, Nick
  13. EVERY time i leave Evernote (Mac) open/running when i put my MacBook Pro to sleep then wake up to use again... the column widths get reset to a width that's too narrow to read anything. then when i try to resize the width (again), the app crashes. this is a consistent pattern, & yes, i always confirm to send the crash report when it comes up after relaunching the app. ALSO if i have any notes open & minimized into the dock, they do not show back up there after the app quit's/crashes/relaunches. that's HIGHLY annoying!!!
  14. I think my phone app has crashed. I can't update it nor open it. In 4 more days I will have space to sync notes. My question is, even though I can't get into my app, will the unsynced notes still sync in 4 days? Hope this makes sense. Thanks.
  15. I am a long time, heavy Evernote users with both the Windows and Mac versions. My MAC version works great. I just moved to a new work laptop running Windows 7, and cannot get Evernote to stay open for more than a few minutes (saying it stays open for more than 2 minutes is being generous) before it crashes. It starts to sync and then kablooey. Every single time. I've uninstalled and reinstalled it, same thing. It worked before the migration with just a few crashes here and there, but this is plain ridiculous. I haven't been able to find anything in the blogs. I'm running Windows 7, version, EN version 5.6.4.4632 . Given all of the comments I saw regarding slow support response, I thought I would try you cadre of experts first. Anyone have a clue?
  16. Hi, I have a Macbook air running Yosemite. Evernote keeps crashing. I tried reinstalling it and did not solve the problem. Thanks for help. Error message: Incident Identifier: DC36A01F-AA26-4DCC-A628-6277C8C491A6 CrashReporter Key: 6C6923FB-5E7E-5480-AA61-F07E77B8BB25 Hardware Model: MacBookAir5,2 Process: Evernote [3457] Path: /Applications/Evernote.app/Contents/MacOS/Evernote Identifier: com.evernote.Evernote Version: 451398 Code Type: X86-64 Parent Process: launchd [1] Date/Time: 2015-04-25 02:31:26 +0000 OS Version: Mac OS X 10.10.3 (14D136) Report Version: 104 Exception Type: SIGABRT Exception Codes: #0 at 0x7fff8c1ba286 Crashed Thread: 0 Thread 0 Crashed: 0 libsystem_kernel.dylib 0x00007fff8c1ba286 __pthread_kill + 10 1 libsystem_c.dylib 0x00007fff88fe2b53 abort + 129 2 CoreNote 0x000000010b2f413e 0x10b1f1000 + 1061182 3 CoreData 0x00007fff8f5d34d6 developerSubmittedBlockToNSManagedObjectContextPerform + 182 4 libdispatch.dylib 0x00007fff8bd06c13 _dispatch_client_callout + 8 5 libdispatch.dylib 0x00007fff8bd1404e _dispatch_barrier_sync_f_slow_invoke + 412 6 libdispatch.dylib 0x00007fff8bd06c13 _dispatch_client_callout + 8 7 libdispatch.dylib 0x00007fff8bd12cbf _dispatch_main_queue_callback_4CF + 861 8 CoreFoundation 0x00007fff926123f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9 9 CoreFoundation 0x00007fff925cd68f __CFRunLoopRun + 2159 10 CoreFoundation 0x00007fff925ccbd8 CFRunLoopRunSpecific + 296 11 HIToolbox 0x00007fff8f28e56f RunCurrentEventLoopInMode + 235 12 HIToolbox 0x00007fff8f28e2ea ReceiveNextEventCommon + 431 13 HIToolbox 0x00007fff8f28e12b _BlockUntilNextEventMatchingListInModeWithFilter + 71 14 AppKit 0x00007fff8835b9bb _DPSNextEvent + 978 15 AppKit 0x00007fff8835af68 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346 16 AppKit 0x00007fff88350bf3 -[NSApplication run] + 594 17 AppKit 0x00007fff882cd354 NSApplicationMain + 1832 18 Evernote 0x0000000109f71ff4 0x109f70000 + 8180 Thread 1: 0 libsystem_kernel.dylib 0x00007fff8c1bb232 kevent64 + 10 1 libdispatch.dylib 0x00007fff8bd09a6a _dispatch_mgr_init + 0 Thread 2: 0 libsystem_kernel.dylib 0x00007fff8c1ba94a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff8721440d start_wqthread + 13 Incident Identifier: DC36A01F-AA26-4DCC-A628-6277C8C491A6 CrashReporter Key: 6C6923FB-5E7E-5480-AA61-F07E77B8BB25 Hardware Model: MacBookAir5,2 Process: Evernote [3457] Path: /Applications/Evernote.app/Contents/MacOS/Evernote Identifier: com.evernote.Evernote Version: 451398 Code Type: X86-64 Parent Process: launchd [1] Date/Time: 2015-04-25 02:31:26 +0000 OS Version: Mac OS X 10.10.3 (14D136) Report Version: 104 Exception Type: SIGABRT Exception Codes: #0 at 0x7fff8c1ba286 Crashed Thread: 0 Thread 0 Crashed: 0 libsystem_kernel.dylib 0x00007fff8c1ba286 __pthread_kill + 10 1 libsystem_c.dylib 0x00007fff88fe2b53 abort + 129 2 CoreNote 0x000000010b2f413e 0x10b1f1000 + 1061182 3 CoreData 0x00007fff8f5d34d6 developerSubmittedBlockToNSManagedObjectContextPerform + 182 4 libdispatch.dylib 0x00007fff8bd06c13 _dispatch_client_callout + 8 5 libdispatch.dylib 0x00007fff8bd1404e _dispatch_barrier_sync_f_slow_invoke + 412 6 libdispatch.dylib 0x00007fff8bd06c13 _dispatch_client_callout + 8 7 libdispatch.dylib 0x00007fff8bd12cbf _dispatch_main_queue_callback_4CF + 861 8 CoreFoundation 0x00007fff926123f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9 9 CoreFoundation 0x00007fff925cd68f __CFRunLoopRun + 2159 10 CoreFoundation 0x00007fff925ccbd8 CFRunLoopRunSpecific + 296 11 HIToolbox 0x00007fff8f28e56f RunCurrentEventLoopInMode + 235 12 HIToolbox 0x00007fff8f28e2ea ReceiveNextEventCommon + 431 13 HIToolbox 0x00007fff8f28e12b _BlockUntilNextEventMatchingListInModeWithFilter + 71 14 AppKit 0x00007fff8835b9bb _DPSNextEvent + 978 15 AppKit 0x00007fff8835af68 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346 16 AppKit 0x00007fff88350bf3 -[NSApplication run] + 594 17 AppKit 0x00007fff882cd354 NSApplicationMain + 1832 18 Evernote 0x0000000109f71ff4 0x109f70000 + 8180 Thread 1: 0 libsystem_kernel.dylib 0x00007fff8c1bb232 kevent64 + 10 1 libdispatch.dylib 0x00007fff8bd09a6a _dispatch_mgr_init + 0 Thread 2: 0 libsystem_kernel.dylib 0x00007fff8c1ba94a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff8721440d start_wqthread + 13
  17. Hey, I had crashing problems with Evernote (really, on every launch), removed it and installed it again and I even can't login. It crashes immediately. When I turn off my internet it doesn't crash (but says "no connection, try again"). Device: iPhone 6, iOS 8.1 I was premium member and now I'm not, could the crash problem have a correlation with that? (I completely removed Evernote and installed it again, tried it with the newest version and other, older versions, it just doesn't work). Kind regards
  18. I started using Evernote Web Clipper a few days ago and already noticed three instance when the activation of the clipper caused Chrome to crash (it quits completely, and it needs to be relaunched). Will be glad to provide logs if someone can told me exactly how to retrieved them. OSX 10.10.2 (14C109) Chrome 40.0.2214.94 (64-bit) This happened with Clipper version 6.2.6 Thanks.
  19. Hello I contact you because I don't know why but skitch doesn't start and just crash ! I don't know what to do. Thanks for any help !
  20. Anytime I do a Spotlight search on Yosemite for an Evernote note, I'm able to launch that note from the Spotlight search results, however it immediately freezes the app and I have to Force Quit it. Anyone else having this issue? The issue happens when Evernote is not running. It works as expected if the app is already running.
  21. First time I've tried to print a note from my Evernote Mac application since I installed Yosemite. It crashed on me four times in a row. Never could get it to print. Any suggestions?
  22. Since it was updated today to the latest version (Evernote 5.8.1.6061), the application has been crashing consistently on Windows 8. It appears to do this whenever modifying a note in such a way that it would no longer appear in the middle Notes pane. For example: 1) I select the "Taxes" tag in the left pane, populating the middle "Notes" pane with previews of all notes with that tag attached. 2) I select a particular note from the middle pane, loading the full note into the right pane. 3) I remove the "Taxes" tag from the note in the right pane, and Evernote immediately crashes. (Although the change is saved, thankfully) I'm a huge fan of this software, and this is the first real bug I have encountered. Is anyone else experiencing this? Can anyone else reproduce the error?
  23. My Evernote desktop app for mac (os mavericks) crashes every few minutes when I'm organizing my notes - i.e. deleting notes, moving notes to a different notebook, copying and pasting content etc. I have the updated version of Evernote. Seems to happen when I'm finished editing a note, and then try to click on a new notebook. Have been having this problem for a few weeks. Pasted below what it says about the crash in my log. If it would help to determine the problem, I can paste more of the log here, just let me know. Does anyone know what might be causing this? Exception Type: EXC_CRASH (SIGABRT)Exception Codes: 0x0000000000000000, 0x0000000000000000 Application Specific Information:*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'NSConcreteMutableAttributedString addAttribute:value:range:: nil value'abort() calledterminating with uncaught exception of type NSException
  24. I'm having a ton of problems with Evernote crashing unexpectedly doing routine things--cutting and pasting text, resizing columns, etc. Running a MBP with 8GB of RAM, plenty of hard disk space, and Yosemite 10.10.2. Any suggestions?
  25. Hi all, We released Evernote for iOS 7.6.2 earlier this morning. Release notes: Work Chat: a new way to share and collaborate in EvernoteShare notes and notebooks in-app (note sharing was introduced in 7.6.0, notebook sharing via Work Chat is new in 7.6.2)Give view or edit permission when you share a single noteChat with individuals or groups about things you’re working onSee when others are viewing or editing notes in your account and start chats with themUpdated Today widget with recently viewed notes​Up to 3 most-recently viewed notes (on the device the app is installed) will appear in the Today widget - tap to launch Evernote in that noteNote: the recently viewed notes area will be empty until you start viewing notes in the appNotable bug fixes:Being constantly greeted with an error message (“Problem connecting to Evernote. Please verify your Internet connection. Try again”)Some users created notebooks in 7.6.1 that did not appear in the UI nor sync to Evernote - 7.6.2 will display and sync these notebooksCrash: deleting only synced folder after creating a new folder & prior to syncingCrash: typing username/email into new Work ChatSingle quotes / apostrophes from web client will no longer appear as “'” in Work ChatExcessively large avatar no longer appears in note permissionYou can download the Evernote for iOS app from the App Store. We hope you like the latest release and are eager to hear your feedback. Cheers!
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