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Found 164 results

  1. I'm using Evernote exclusively on the web. I have number of notebooks, each with a bunch of notes. Problem: Today I tried to move a note from one notebook to another. When I click on the notebook selector for the note, all the notebooks show up. But as I scroll down through the notebooks, suddenly most of them disappear from the list. Problem: When I search for the notebook, it gives me no results. Partial work-around: I can access the notebook I am looking for by using the down-arrow at the bottom of the scroll bar for the list - it lets me scroll through the list without crashing. Very weird. Problem: I did try to submit a ticket for this, but Evernote's ticketing interface appears to be broken, or at least I did not find any way to access the ticketing interface, if it exists. "Contact Support" was a dead end. "Very sad," to coin a phrase. :-)
  2. How do you notify Evernote of a problem? Recently when i add a photo or document it just crashes the app after the photo is taken and is not in notes when app is reloaded.
  3. Hi everyone, I hope someone out there can help me! Ever since installing the latest update for Evernote on my iPhone, the app won't open - it opens briefly then displays an error message then closes down. I contacted Evernote who have sent me complicated instructions for emailing my notes/data somwhere-or-other so I can delete the app then reinstall it then restore all my notes... seems unnecessarily long-winded. Can't I just delete the App from my iPhone then reinstall it? I thought my notes were physically saved on the Evernote server so they would still be there when I reinstall the app. But when I click the delete button on the app on my phone, I get a warning saying all my data will be deleted - can't believe that's true but I don't want to chance it without making sure first! I didn't realise how much I had started to rely on Evernote until I couldn't use it on my phone any more, so big thanks in advance to anyone who can help!
  4. Upon startup this morning, Evernote said 'migrating notes from previous version', before crashing. I haven't been able to get any part of the app to open since. On the crash log it says this: Application Specific Information: *** Terminating app due to uncaught exception 'MissingResourceException', reason: 'Unable to instantiate ENMLValidationHelper' With exams looming in days, I'm absolutely beside myself that this isn't working!! Morgan
  5. I have been experiencing a crashing application on Mac OS X El Capitan 10.11.6 for roughly a month. I am one more crash away from completely abandoning Evernote, and switching note taking applications. I have tried all steps in support, I have submitted the automated crash reports for almost all crash events. The application won't even open, it toggles on, and then crashes. I have re-intalled, I have run OS X updates, none of the solutions work. Is there a specific know issue or suggestion to remedy this concern?
  6. Alongside today's announcement from both LinkedIn and Evernote, here are some resources to get you going ASAP with business card scanning. CardMunch users: you should at some point receive an email notifying you of the transition, with options to take. If you opt for Evernote, you'll move into an import process where you'll enter your LinkedIn info and receive 2 years business card scanning. You'll also receive an email when the import is complete. CardMunch cards will be translated into Evernote contact notes and placed into your default notebook. We have a Getting Started Guide for CardMunch users here: http://evernote.com/evernote/guide/cardmunch/#1 Anyone else: if you are on LinkedIn and would like to start using the Evernote business card scanning feature, activate your LinkedIn account in our business card scanning options, located here on Evernote IOS: Settings>General>Camera>Business Cards. This should also net you 1 year of business card scanning with Evernote. A full rundown of business card scanning on Evernote IOS is here: http://evernote.com/contact/support/kb/#/article/53057988 Get the latest version of Evernote IOS in the app store (7.3.4) for the latest improvements to business card scanning. Finally, business card scanning will be making its way to Android in the not too distant future, and is in development.
  7. This has gotten really bad and I have followed all the suggestions ->restarts, purged trash folder, reinstall (with restart) Its just won't stop happening. Whats going on ? Is this happening to anyone else ? Man I cannot deal with this. I hate to say it but I am thinking about going over to Google Keep. WTF !?!
  8. After 2 or more years of using the paid version of this app, I cancelled my subscription. Why? Because the app causes errors across my devices, I load to capture a document that I need for my business, the first shot sometimes works... But by the second shot.... My phone is in boot loader, repeat boot loader, the phone could have 100% battery and still not restart, if you have less than 50% battery then you dare not use the app as it my phone needs a PC connection to be restored/ restarted. So is it your device? NO... My poor phone has undergone testing and flashing on numerous occasions, I swapped to iphone... same problem, iPad... Same problem, LG latest phone... Same problem, latest Microsoft... Same problem, brand new tablet with only Evernote installed... Same problem. This app has something seriously wrong with the code, I am very disappointed that the time has come to purge Evernote from all my systems, recall all devices within the business, flash them and find an alternative for our business needs. Since I ended my subscription I find that Evernote does not offer Support to FREE customers, they didn't pay attention to any of my correspondence while I was a member and this is a shame. 2 Years ago I was immensely satisfied with all its great features, which I'm going to miss... But like the rest of the world, I need my devices and apps working correctly. If someone can suggest an alternative vendor that has customer support, I am looking to be able to scan a document and view it across the business, possibly something compatible with Dropbox. Thanks
  9. Hi, I'm new to Evernote, just bought the premium version last week and started scanning the stacks of documents that had accumulated in a year or so. App version is 7.9.6. I'm on a recent Android phone, the Moto G 4 plus, that has a supposedly fantastic camera with laser focus etc.. I'm a hobby photographer and know how to use a camera. I use the brightest spot in the house with indirect sunlight and place the documents on a dark towel. Documents are typically black text on white, Spanish language, flat paper - completely normal stuff I'd say. As long as scanning is working the app paints a green frame around the document, then overlays the document with a green shade within that frame, then shows the Android equivalent of a "waiting" cursor while saying "capturing" for 2-10 seconds (!!!), then makes a shutter sound and a little icon appears on the bottom of the screen that previews the shot. The camera is not automatically identifying the next sheet while the last shot is being processed, but I can press on the screen to take a shot manually. Waiting for the app to process the image is unbelievably slow and I really can't see a reason why the camera needs to wait for the processing before continuing to shoot. So I've continued (manually triggering the camera) and after 2-3 shots the camera shuts down and an empty note shows up. I'd day that's a crash! The first time this happened some of the pictures did eventually show up, but you can't tell that directly after it happens. Combined with it taking close to 10 minutes to scan 10 pages this is very frustrating. Then there's usability: for whatever reason, some of the pictures are completely out of focus. I don't know where that comes from and frankly I could work with it - IF I could easily re-shoot an image in a sequence - but it seems that's not possible?!?! Imagine spending like 20 minutes to scan every document in a contract and then having to START OVER because one of them is unreadable. I've started to review at the end of the session and shooting the bad ones a second time at the end - but please... that's not what I expected! That way there are unreadable images in my scan and the sharp ones are out of sequence. I've looked into using a third party app but I'm not sure how that influences OCR performance. I had imagined that I'd point my phone more or less in the right direction in a semi-dark room with crumpled documents on a cluttered desk and the app would be faster than me grabbing the next sheet. But preparing the perfect conditions it's slower then anything I'm willing to accept. Help please!?! Cheers Till
  10. As said in the title, Evernote crashes when trying drag note's title. Checked in last stable Evernote and 6.10 Beta 2 on MacOS Sierra. exception.txt
  11. I have been using evernote for last 4 months....after the latest update the evenote mac crashes all the time...I have unistall everything and tried fresh install the software...but in between the syn it crashes again...I tried this many times and nothing could solve the issue...still crashe at half way of the sync... Anyone has the same issue...whats the solution for this..
  12. Evernote for Mac crashes whenever I try to print. I am running Yosemite 10.10.5 and Evernote 6.1.1. I have been having this problem for a while. I have uninstalled and reinstalled Evernote and it will work for initially but then default to crashing. The print dialogue does not even come up—Evernote just hangs and then crashes when I try to print. Please help! Thanks! EVERNOTE ERROR MESSAGE (EXCERPTED) Incident Identifier: 1123F086-6A9E-4676-94F9-E00BF20DC8BCCrashReporter Key: F1F1C42D-DFE7-59A5-A705-850A8D2D4DCDHardware Model: MacBookPro8,1Process: Evernote [9353]Path: /Applications/Evernote.app/Contents/MacOS/EvernoteIdentifier: com.evernote.EvernoteVersion: 452254Code Type: X86-64Parent Process: launchd [1] Date/Time: 2015-10-06 17:15:04 +0000OS Version: Mac OS X 10.10.5 (14F27)Report Version: 104 Exception Type: SIGSEGVException Codes: SEGV_MAPERR at 0xbbadbeefCrashed Thread: 0 MAC OS X ERROR MESSAGE (EXCERPTED)Process: Evernote [9353]Path: /Applications/Evernote.app/Contents/MacOS/EvernoteIdentifier: com.evernote.EvernoteVersion: 6.1.1 (452254)App Item ID: 406056744App External ID: 813313497Code Type: X86-64 (Native)Parent Process: ??? [1]Responsible: Evernote [9353]User ID: 501 Date/Time: 2015-10-06 12:15:05.803 -0500OS Version: Mac OS X 10.10.5 (14F27)Report Version: 11Anonymous UUID: 527EAF8B-8478-1DD6-81DA-3811C69EB523 Sleep/Wake UUID: 59E2E20A-F913-4BDE-8716-CD759BD53B10
  13. Test webpage:http://www.kurzweilai.net/you-can-now-be-identified-by-your-brainprint-with-100-accuracy Crash Report: 00:29:41 GMT-0700 (PDT) (LOG) /background.html: Went offline. at /js/main/Extension.js:4:3792 00:29:45 GMT-0700 (PDT) (LOG) /background.html: Went online. at /js/main/Extension.js:4:3866 01:03:00 GMT-0700 (PDT) (LOG) /background.html: Went offline. at /js/main/Extension.js:4:3792 01:03:04 GMT-0700 (PDT) (LOG) /background.html: Went online. at /js/main/Extension.js:4:3866 09:25:19 GMT-0700 (PDT) (ERROR) /background.html: [object XMLHttpRequestProgressEvent] at n (/js/main/SidebarBackground.js:2:5681) at XMLHttpRequest.g.onerror (/thrift/thrift-binary.js:2:7250) 09:25:19 GMT-0700 (PDT) (ERROR) /background.html: [object XMLHttpRequestProgressEvent] at n (/js/main/SidebarBackground.js:2:5681) at XMLHttpRequest.g.onerror (/thrift/thrift-binary.js:2:7250) 09:25:24 GMT-0700 (PDT) (WARN) http://www.kurzweilai.net/you-can-now-be-identified-by-your-brainprint-with-100-accuracy: Some frames seem stuck, continuing with what we've got. at b (/content/frame_loader.js:2:375) 09:25:25 GMT-0700 (PDT) (ERROR) /background.html: http://www.kurzweilai.net/you-can-now-be-identified-by-your-brainprint-with-100-accuracyundefined{"isTrusted":true} at i (/js/main/Submitter.js:2:2602) at XMLHttpRequest.g.onerror (/thrift/thrift-binary.js:2:7250) Web Clipper version 6.8 (f50be2d/1.1.0.926) Chrome 49.0.2623.112 (64-bit) Has happened on three different web pages
  14. Android Version: 6.0.1 Evernote Version: 7.6 Issue: Keep crashing when select text in editor. How to reproduce: Add a new text note, type some words and long push text to popup the menu, then evernote crash Input method: Google Pinyin Attachment is the crash log. logs.zip
  15. Yesterday I had the alert that a new version was available so, as usual, I clicked on the "download" link and then on the install link. It hung with 21 seconds to go and after half an hour I crashed the process. Then I went to the EN page and downloaded the latest version and attempted to run the install package. It hung at 14 seconds to go. So now I have rebooted, and attempted to uninstall Evernote (in Programs and Features it says it's version 5.8.3) and now the uninstallation is stuck with 1 second to go. Please help me get Evernote running again on my system?
  16. I'm having to use the web app because the App Store, and beta 6.5 beta 2, and direct download builds all crash on launch.
  17. HI All, I have a Galaxy Note 4 and I take a lot of picture notes for work. I noticed that once I hit around 3 pictures per note, every time I try to add more pictures to that note my phone will shut off and restart. To be specific, it won't shut off when I press the camera icon, it does it when the camera is active for more than 3 to 4 seconds. Is anyone else having this issue?
  18. Details: Penultimate version 6.2.0 on iPad Pro. I click a note containing 3 or more pages to view it. Without doing anything else while inside the single note view (e.g. slightly dragging a page, clicking a page to edit it, turning iPad to change orientation), if I then click the arrow to go back to the notes view the app immediately crashes after returning to the notes view. It only happens when a note contains 3 or more pages. It doesn't seem to depend on timing, as it happens whether I click into the note and immediately click out, or if I waiting several minutes before clicking out. It also doesn't depend on if the note is shared with other users, as it crashes on 3-page notes that are shared and ones that are not shared, as well as ones in notebooks that are shared and not shared. It isn't a huge issue, as no data is lost since it only happens if I haven't done anything inside the note when I click out. Just a small annoyance.
  19. I am using version 5.8.8.7837 (275837) Public. I have Windows 7 Home Premium, SP 1, 64-bit. Dell Studio XPS laptop. Evernote keeps randomly vanishing. I'm typing along in a note and it suddenly isn't there anymore. When I restart it, the last few words I typed are lost, but otherwise it seems to be OK. This has persisted across several updates of the software. What's going on? Is the Evernote Windows client just that buggy?
  20. Hi, I've been using evernote mac for a while now, all of my software is up to date, osx and evernote. I use it in full screen mode, and the last time I opened it, it opened full screen as usual but also a dialog box popped up but because it is in full screen mode it is immediately hidden behind the main window. I can not do anything on the main window because the dialog box is still open and it just bongs at me. I can't change windows to confirm the dialog box because it is full screen and it just sits there and there isn't anything I can do. I have restarted the app, restarted the mac, I have uninstalled the app and reinstalled it, even using AppCleaner to get rid of traces of it but when I reinstall it, it still goes straight to full screen and I can't do anything with it at all! Very frustrating. Any suggestions please? I think maybe the best or only way to fix this is to delete the osx cache which stores the data which opens it fullscreen, but I have no idea how to do this.
  21. Lately, my Evernote for Windows (7) has crashed twice and gone into "not responding" mode. I had to tell Windows to force it to close. I run very stable systems in general. This is really only Evernote and its lack of adequate maturity in spite of its market dominance (don't get me started). Given that I have it on multiple computers at multiple locations as well as a few handheld devices, and it's usually all running and syncing all the time, it caused me considerable concern to see this occurring. For now, it seems it re-opened okay with no apparent issues. But in general, well, I know it's a vague and subjective issue but how much should it cause me concern when I see this happen? Naturally, my concern is it could corrupt not just the item I was working on but possibly a lot more, and not just on the local machine. I think I'm asking mainly just to sleep better at night since there's not much I can do about it and I suppose it's going to generally limit itself to the local machine (I hope) and the one item I'm working on at the moment (I hope). Thanks!
  22. Hi, I think scannable is a great app. However it has started to crash on me everytime I use it. I've deleted and reinstalled. Deleted, restarted my iphone, reinstalled. Etc. What can I do? Thanks! Steven
  23. I updated to mac os 10.10.5 and Evernote has not opened since. It will sometimes open, start syncing—apparently with trouble as the syncing symbol moves slowly—then crash. I've sent several reports to y'all. This is really a problem. Kevin
  24. I've been a user since May 2008 and I live on Evernote. I love it but recently, the Evernote Windows version is freezing up on me, constantly. I have just over 6500 notes, 4 notebooks, and a ***** ton of tags. I am currently using version 5.8.15.8352 (276352). I just recently moved to the prerelease versions to see if that solved my problem. I run Evernote from a virtual desktop on W2012R2. I use it so much that I created a new virtual desktop and install the application on a fresh Windows build. I had the problem on the previous installation and it is still constantly giving me the not responding message on the new install. This is happening on the remote desktop that I've used for a few years and the newly installed desktop. I do not think uninstalling and reinstalling is the solution since this is a fresh installation. Fresh as in the last week. I even tried using the beta versions to see if that resolves my problems. It's getting to the point that it's freezing up so much that it is interfering with my work. Anyone have any suggestions on what I can check or how to debug this issue?
  25. When I use document mode in camera to capture a document to a note , EN crashes. It does not crash every time, but frequently. Am I doing something wrong ?
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