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Found 164 results

  1. I wouldn't attach my activity log here but, my evernote app for mac crashes whenever i open it up. 100% Doesn't happen on web version. What i did - I typed some text on the menu bar pop up window evernote. I rarely use the app but I use the menu bar window a lot. - I guess the text was there since last month? - I accidently save it using CMD + Enter - The internet connection was unstable. - I try to find the note on the evernote, so i open up the app - it seems it is working fine, Bus as soon as i click a note left, it CRASHES. every time since then. - The note that i was working on the menu bar window is gone, not saved. Like i said, I have activity log, so please contact me through email so I can fix this, and you can prevent this thing to happen to paid user... sounds fair enough?
  2. Evernote Premium & Business operating on Mac App without issue. 2016 15 inch MBP w TB. Installed MacOS 10.14 Mojave Beta and now experiencing crash on start. Have uninstalled and reinstalled without resolution. Thoughts? (Other than “what did you expect with a Beta OS?”)
  3. I am running Mac OS 10.13.4 and Evernote 7.1.1. Never had a problem before, but now Evernote crashes on open. I deleted and reinstalled, but still not working. Is there a compatibility issue with High Sierra?
  4. Using Scannable 2.2 on an iPhone 7 running iOS 11.3.1. I used to encounter occasional crashes, but now have not been able to attempt any kind of image sharing or editing without the app crashing. As a result, I cannot access several images which I collected in Scannable. I have tried upgrading iOS and the app, closing and restarting the app, closing all apps, shutting down and restarting the phone. I have not yet tried removing and re-installing the app, as I fear losing the images I have scanned. Any advice on how to extract my scanned images would be very much appreciated. I don't have these anywhere else and they are rather important.
  5. In my notes the links to websites do not work on my iPhone. As soon as I click on the link Evernote crashes and shuts down. When opening it again it asks me to send a report. Any ideas? tnx Rob
  6. I have an iPad mini 3 version 11.3. Evernote continually crashes on my iPad. Not problem loading on iMac and iPhone, but just iPad. I have reinstalled, and every time it opens it either says to send report to which I can't press anything for it to load somewhere else, or it automatically goes to "devices" but then nothing else comes up and just stays there and I can't exit out of it. Either way it freezes and can't access much else. Help! Thank you in advance...
  7. Even after I updated to 7.0.2, Evernote still crashes everytime I close the window. I'm using Mac High Sierra 10.13.3 OS. Anyone else having this issue and is there a fix for it?
  8. Hi everyone, I was trying to import some notes from my old laptop into my Evernote on my Mac, but Evernote crashed and when I reopened it, I lost all of my existing notes (on my Mac) from 2016 and 2017. My notes from 2018 were moved to trash so I could recover them. All my notes were in local notebooks, does anyone know where I can recover them? None of the notes are synced with the online version. I'm currently using Evernote 6.13.3 and I have NO backup on Time Machine Thank you in advance for your help! Sarah
  9. My desktop version of Evernote crashed this morning and only partially recovered the data in my notebook. All files that were originally created before 2011 are there, but everything else is gone. The good news is that ALL OF MY FILES are still on Evernote Web but I can't figure out how to restore my desktop version from what's on Evernote Web. A simple sync did not make a difference. Can anyone please advise? I've read through what Evernote has shared on their help pages, but everything there points to restoring from a back-up that's already saved to the hard drive - my back-up on my drive did not do the trick (it only partially recovered) while I have no other offline back-up. I need to access what's on Evernote Web and get that onto my hard drive version. FWIW, I haven't opened up Evernote on iOS via my iPhone to see what's there. Thanks in advance for any help.
  10. Hi there, Web Clipper Addon lets my Safari 11.0.2 on High Sierra 10.13.2 crash completely, I could not even close Safari anymore, not even with force quit. Had to turn off the computer and restart before removing the addon. Any similar experiences? Any solution to the problem?
  11. Hello, since a couple of days ago, my Evernote crashes every time I start it. I have noticed that if I turn off wifi and stay offline, Evernote starts, I can see the list of tags and notebooks, but the list of my notes is empty (I have more then 5000) As soon as I connect to wifi evernote crashes I have tryied uninstalling and re-installing the latest evernote. It did not help. Any suggestion?
  12. Recent update v8.4 on my iPhone 6s shuts down unexpectedly repeatedly as it tries to sync. I removed the app, reinstalled, and it went all the way through the sync before it crashed again. To I'm guessing this iOS 11 version wasn't properly tested in the last iOS 10 version. This has happened before, unfortunately. Back level testing is crucial because not everyone can or wants to update right away. All apps should be backwards compatible or leave the app store (in MLTHO). By the way, the crash just forces the app to the background; when you bring it back to the foreground, it tries to sync again and then crashes. It's fun for about 5 minutes, but then I get bored. I submitted a ticket, but the thought it could take up to a week for a response seems a little ... excessive. Or is it just me?
  13. The release of Sierra High MacOS is only a few dates away, and this software still crashes after several updates lately. Any plans to fix this ?
  14. Hi, Evernote persistently crashes on quit - necessitating Force Quitting. I've followed all the steps in the Help section but to no avail , including uninstall and reinstall. My system is OS X 10.12.6
  15. I've been trying to keep my Evernote backed up, and attempting to do so in multiple formats to ensure that I have something that can be parsed/imported later. With 4000 notes, including a large number of scanned images and PDFs, the current 32-bit Evernote application crashes when exporting all notes in "Single-page html" or web-archive/mht. It took me a little while to track down what was happening, but essentially Evernote is consuming a large amount of RAM during exporting those formats. The used memory increases until it gets to about 3.5GB and then crashes. The error messages in the activity log file look like this "date/time [pid] CBuffer: Failed to allocate xxxx bytes of memory." There should be a few of them before the app crashes. The computer has 32GB of ram, and could certainly support a temporary increased usage to facilitate the export. A 64-bit version would be nice to avoid these types of limitations. Thanks Keith
  16. Late-2011 MacBook Pro macOS Sierra 10.12.4 Deleted the app and reinstalled from the app store. Select the app...and the crash report will be visible before the EN program. Any Suggestions?
  17. Problem with Evernote on Windows 10 - Every time I add a new notebook or add anything to an existing notebook or note the application (v 6.4.2) crashes. The second I type anything or paste anything you get an immediate crash - the application just closes with no error messages. Everything used to work ok until about a week ago. I've uninstalled the application (including uninstall with Revo uninstaller) and reinstalled but the problem remains. Installing on another PC everything works fine. The web app also works ok. I've tried installing an older version but still get the same problem. Windows 10 sfc scan shows no problems, virus scan shows no problems, no other applications have a problem.... Not sure what to try next. Any advice welcome!
  18. I'm using Evernote exclusively on the web. I have number of notebooks, each with a bunch of notes. Problem: Today I tried to move a note from one notebook to another. When I click on the notebook selector for the note, all the notebooks show up. But as I scroll down through the notebooks, suddenly most of them disappear from the list. Problem: When I search for the notebook, it gives me no results. Partial work-around: I can access the notebook I am looking for by using the down-arrow at the bottom of the scroll bar for the list - it lets me scroll through the list without crashing. Very weird. Problem: I did try to submit a ticket for this, but Evernote's ticketing interface appears to be broken, or at least I did not find any way to access the ticketing interface, if it exists. "Contact Support" was a dead end. "Very sad," to coin a phrase. :-)
  19. I have been experiencing a crashing application on Mac OS X El Capitan 10.11.6 for roughly a month. I am one more crash away from completely abandoning Evernote, and switching note taking applications. I have tried all steps in support, I have submitted the automated crash reports for almost all crash events. The application won't even open, it toggles on, and then crashes. I have re-intalled, I have run OS X updates, none of the solutions work. Is there a specific know issue or suggestion to remedy this concern?
  20. After 2 or more years of using the paid version of this app, I cancelled my subscription. Why? Because the app causes errors across my devices, I load to capture a document that I need for my business, the first shot sometimes works... But by the second shot.... My phone is in boot loader, repeat boot loader, the phone could have 100% battery and still not restart, if you have less than 50% battery then you dare not use the app as it my phone needs a PC connection to be restored/ restarted. So is it your device? NO... My poor phone has undergone testing and flashing on numerous occasions, I swapped to iphone... same problem, iPad... Same problem, LG latest phone... Same problem, latest Microsoft... Same problem, brand new tablet with only Evernote installed... Same problem. This app has something seriously wrong with the code, I am very disappointed that the time has come to purge Evernote from all my systems, recall all devices within the business, flash them and find an alternative for our business needs. Since I ended my subscription I find that Evernote does not offer Support to FREE customers, they didn't pay attention to any of my correspondence while I was a member and this is a shame. 2 Years ago I was immensely satisfied with all its great features, which I'm going to miss... But like the rest of the world, I need my devices and apps working correctly. If someone can suggest an alternative vendor that has customer support, I am looking to be able to scan a document and view it across the business, possibly something compatible with Dropbox. Thanks
  21. Hi, I'm new to Evernote, just bought the premium version last week and started scanning the stacks of documents that had accumulated in a year or so. App version is 7.9.6. I'm on a recent Android phone, the Moto G 4 plus, that has a supposedly fantastic camera with laser focus etc.. I'm a hobby photographer and know how to use a camera. I use the brightest spot in the house with indirect sunlight and place the documents on a dark towel. Documents are typically black text on white, Spanish language, flat paper - completely normal stuff I'd say. As long as scanning is working the app paints a green frame around the document, then overlays the document with a green shade within that frame, then shows the Android equivalent of a "waiting" cursor while saying "capturing" for 2-10 seconds (!!!), then makes a shutter sound and a little icon appears on the bottom of the screen that previews the shot. The camera is not automatically identifying the next sheet while the last shot is being processed, but I can press on the screen to take a shot manually. Waiting for the app to process the image is unbelievably slow and I really can't see a reason why the camera needs to wait for the processing before continuing to shoot. So I've continued (manually triggering the camera) and after 2-3 shots the camera shuts down and an empty note shows up. I'd day that's a crash! The first time this happened some of the pictures did eventually show up, but you can't tell that directly after it happens. Combined with it taking close to 10 minutes to scan 10 pages this is very frustrating. Then there's usability: for whatever reason, some of the pictures are completely out of focus. I don't know where that comes from and frankly I could work with it - IF I could easily re-shoot an image in a sequence - but it seems that's not possible?!?! Imagine spending like 20 minutes to scan every document in a contract and then having to START OVER because one of them is unreadable. I've started to review at the end of the session and shooting the bad ones a second time at the end - but please... that's not what I expected! That way there are unreadable images in my scan and the sharp ones are out of sequence. I've looked into using a third party app but I'm not sure how that influences OCR performance. I had imagined that I'd point my phone more or less in the right direction in a semi-dark room with crumpled documents on a cluttered desk and the app would be faster than me grabbing the next sheet. But preparing the perfect conditions it's slower then anything I'm willing to accept. Help please!?! Cheers Till
  22. As said in the title, Evernote crashes when trying drag note's title. Checked in last stable Evernote and 6.10 Beta 2 on MacOS Sierra. exception.txt
  23. When i try to make a new note in evernote, it just goes out of the app. It's still there but i can't make a new note.
  24. This has gotten really bad and I have followed all the suggestions ->restarts, purged trash folder, reinstall (with restart) Its just won't stop happening. Whats going on ? Is this happening to anyone else ? Man I cannot deal with this. I hate to say it but I am thinking about going over to Google Keep. WTF !?!
  25. Test webpage:http://www.kurzweilai.net/you-can-now-be-identified-by-your-brainprint-with-100-accuracy Crash Report: 00:29:41 GMT-0700 (PDT) (LOG) /background.html: Went offline. at /js/main/Extension.js:4:3792 00:29:45 GMT-0700 (PDT) (LOG) /background.html: Went online. at /js/main/Extension.js:4:3866 01:03:00 GMT-0700 (PDT) (LOG) /background.html: Went offline. at /js/main/Extension.js:4:3792 01:03:04 GMT-0700 (PDT) (LOG) /background.html: Went online. at /js/main/Extension.js:4:3866 09:25:19 GMT-0700 (PDT) (ERROR) /background.html: [object XMLHttpRequestProgressEvent] at n (/js/main/SidebarBackground.js:2:5681) at XMLHttpRequest.g.onerror (/thrift/thrift-binary.js:2:7250) 09:25:19 GMT-0700 (PDT) (ERROR) /background.html: [object XMLHttpRequestProgressEvent] at n (/js/main/SidebarBackground.js:2:5681) at XMLHttpRequest.g.onerror (/thrift/thrift-binary.js:2:7250) 09:25:24 GMT-0700 (PDT) (WARN) http://www.kurzweilai.net/you-can-now-be-identified-by-your-brainprint-with-100-accuracy: Some frames seem stuck, continuing with what we've got. at b (/content/frame_loader.js:2:375) 09:25:25 GMT-0700 (PDT) (ERROR) /background.html: http://www.kurzweilai.net/you-can-now-be-identified-by-your-brainprint-with-100-accuracyundefined{"isTrusted":true} at i (/js/main/Submitter.js:2:2602) at XMLHttpRequest.g.onerror (/thrift/thrift-binary.js:2:7250) Web Clipper version 6.8 (f50be2d/1.1.0.926) Chrome 49.0.2623.112 (64-bit) Has happened on three different web pages
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