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Found 164 results

  1. My app continues to freeze. I've deleted it and downloaded it three times. I have an iPhone 6 running the most recent ISO 8.1.1. Anyone else having this problem?
  2. Whenever I take a picture within a note on my iPhone 6 plus EN crashes and I have to reopen it. Its not a huge deal because my photos and content are still there when I reopen EN app but just a little irritating. If enough users are experiencing the same thing can't EN staff fix this issue with an update for us? Should I contact them directly with issue? If so how do I contact EN staff directly with this issue? Faithfull EN user, D
  3. downloaded the most recent update and now receive and now receive the message "can't open application Evernote 195746 because it maybe be damaged or incomplete". Was working fine before tried to update.
  4. Evernote 7.6.3 App crashes on startup on iPad air 2 iOS 8.1.2
  5. Hi all, After the most recent update, the Evernote Desktop application on my Mac (OS X 10.8.5) crashes immediately after a few seconds of start-up. I have included the crash report in the attachment. Unfortunately, it was too long for the post itself. All other applications (Web, iPhone) are running smoothly. I haven't tried to force a rebuild of the local database yet. It seems the directory locations have changed, so I didn't want to mess with the system. Any advice would be greatly appreciated. Best, Axel Crash_Evernote.txt
  6. Just updated to 6.0.3 on my Mac (Yosemite). Evernote starts with displaying spanish titles, then crashes. 6.0.2 was stable and sweet to use. Has anyone else experienced and fixed this already?
  7. I am getting this error message since upgrading to latest evernote version- your local evernote data is being managed by a newer version of Evernote. Please use the latest version. Mac os X 10.7.5. Help please!
  8. Hey! For a while now Ive been using Evernote and loved it, Ive never experienced any kind of crashes or problems until now- I opened Evernote on my Mac and when I tried to make a new note it just created the note but wouldn't let me write anything, like as if the note was only for read, and when I tried to open my previous notes it didn't show any of the content, only the list of the names of the notes. I updated to the new version a couple of weeks ago and didn't have this problem. Anyone has experienced the same? or has any idea on how to fix it? Of course I restarted the app and my computer a few times but it didn't work. Thanks!!
  9. I'm unable to open Evernote on my Macbook. I've had the account for years. Updated to Yosemite a few weeks ago (now running 10.10.1) ... it's possible I haven't managed to open Evernote since then (not sure). I just tried downloading the 6.02 version directly from the Evernote site (I couldn't keep Evernote open long enough to use the in-app Update function). But Evernote still crashes when I try to open it. Kinda stuck here... everything else is running fine on my computer.
  10. Hi, I've tried placing notes and notebooks on my homescreen. On my tablet it works fine, but on my phone it doesn't. On the phone, when you click the top left corner, instead of going to the app's menu, it just closes/crashes. I've tried reinstalling, but this doesn't help. Is it just me? Can other people with Android phones check this? I contacted support and they asked me to send a log, but I'm interested to know if this feature normally works.
  11. I'm having serious problems with Evernote for Mac. It will NOT run. I've tried uninstalling everything, then reinstalling without success. Usually I get Application Not Responding after a few minutes and have to Force Quit. Once I got Waiting to Connect to Server. No problems with iOS so I know my account is OK. Suggestions?
  12. Hello! I really don't know what to do anymore. Reinstalled Evernote, deleted everything to have a clean installation. But the problem still exists. My notes don't show up in evernote. When I rescale the window, some graphical glitches come up. I uploaded some Screenshots: http://bit.ly/1mYeEqk Evernote somethimes crashes when I log off and log in again. Thats the error message (uploaded to my dropbox, rtf-file): http://bit.ly/1rnGxYz Does someone have the same problem? I think its not an evernote problem, more a mac issue... Thanks! evernote error.rtf
  13. Hi all, Seasoned evernote user and I'm having major troubles with Evernote on my Mac. I use an older mac laptop runing Mac OS X Lion. I have hundreds of notes to process and desperately need to organize the notes into notebooks. Everytime I uset the "move to notebook" menu command and start typeing a notebook name in the search, Evernote hangs/crashes. Details: Macbook Pro 13" Mac OSX Lion 10.7.5 (supported by evernote version below) Evernote 6.0.1 I am in need of a solution to organize these hundreds of notes, clicking everything with a mouse is insane for a productivity oriented app. I'm loosing faith in Evernote and also looking for an alternative. Any help is greatly appreciated.
  14. I updated to 5.7.1 today and now Evernote won't show any notes. I can open Evernote and click on the Notebooks in the left column to see all those. But the moment I click on a note, it crashes. Also, if I tried to sign out, it crashes. Since I logged in via a web browser and everything is intact, I tried to "reset" by deleting Evernote and all of its files. But it looks like I might not have gotten them all (I searched around but didn't find anything outlining the location of all Evernote files). How can I basically nuke my installation and redownload everything to create a new installation/setup? Or is there another way? Here's what it looks like. Looks like Evernote is a mess in Yosemite.
  15. I'm running Yosemite and upgraded to Evernote 6.0. I launched the app and when I tried to log in, I kept getting user/pass errors although I know what I was entering was correct. I tried a different email address just in case, and somehow ended up logged in to that account. My account is always under email1 (I checked through the web app) but somehow I'm logged in to email2, with no notes or premium features. Every time I try to log out, Evernote freezes. I have to force quit the app every time. I see that the Evernote Helper is not responding, as is the main Evernote process. I've restarted, closed all programs, uninstalled Evernote, reinstalled the software, restarted again, and cannot get passed the process Not Responding. My intent is to log out so I can log in to my actual account. Anyone else having this issues? Evernote, are you aware of this?
  16. I received notice of a new EverNote version to install, maybe a couple of days ago, and chose to install it on relaunch. This morning I updated my MacBook Pro to the new Yosemite update 10.10.1, exiting all applications including EverNote before the restart. After restarting, EverNote has a new dock icon - clicking it just bounces a couple of times and nothing launches. I rebooted again, same thing. Here's what show up in the console log when I try: 11/18/14 9:35:49.569 AM Evernote[1681]: Unable to load nib file: MainMenu, exiting 11/18/14 9:35:49.570 AM CoreServicesUIAgent[298]: unexpected message <OS_xpc_error: <error: 0x7fff745edc60> { count = 1, contents = "XPCErrorDescription" => <string: 0x7fff745edf70> { length = 18, contents = "Connection invalid" } }> 11/18/14 9:35:49.574 AM com.apple.xpc.launchd[1]: (com.evernote.Evernote.37520[1681]) Service exited with abnormal code: 1
  17. Anyone else have this problem? I've tried shutting down all other apps and it still crashed at random intervals, sometime after a few seconds or as long as 10 minutes.
  18. My data is safe, right? This week I switched laptops, going from Windows 7 to Windows 8 (both 64 bit). Everything went smoothly EXCEPT for what should have been the easiest step: recreating my Evernote database on the new machine. I have been an Evernote member since Jan 2009 (premium since Sep 2011) and have basically moved everything important into Evernote. So, not being able to get a clean copy of my full database of ...16,861 notes (?GB) (web client) or is it 16,849 notes / 20.5 GB (iMac client v5.5.1) ?or is it 16,843 notes / 20.7 GB (Win 7 laptop EN v5.7.1.5586) ??or is it 16,845 notes / 17.4 GB (Win 8 laptop EN v5.0.3.164 - see below) ???... is quite troubling!!! BTW, trash is empty and there are no local or unsynchronized folders that I am aware of. Same application error on two different laptops I had been running the latest version of Evernote_5.7.1.5586 on my old laptop with no obvious problems. On Thursday, I downloaded and installed this same version on the new laptop and started syncing. Within a few minutes I received the dreaded "Fatal Error" dialog box. I took the obvious steps to troubleshoot: uninstalled, reinstalled, rebooted, deleted old files, etc., but kept getting the error. I even tried to recreate the database on my old laptop and received the same error (now I'm worried)! Evernote support was not helpful My next troubleshooting step was to contact support, so I opened "Ticket# 816749 - Fatal Error in Evernote 5.7.1.5586 - can't create new local database". I even went through the effort of including a redacted copy (removed note name stings) of the 4000 line log file for tech support to analyze. About 24 hours later (on Friday) I received a generic "Let's try removing the current database that's on your desktop and start over" response email. Had anyone thought about the actual problem? Frustrated, I quickly replied, pointing out that a log file was available for analysis. Now another 24 hours has passed and it is Saturday, meaning that the earliest I'll hear back from support is on Monday because, of course, "Evernote is closed on Weekends and Holidays." Problem Resolved / Work Around Fortunately, I just happened to have had a few hours free to troubleshoot on my own. I found this threadhttps://discussion.evernote.com/topic/67394-support-response-times/ where a user with a similar problem had reverted to a previous version to get around the error. Fortunately I had saved off a copy Evernote_5.0.3.1614 from Nov 2013 or so and gave it a shot. That worked! I am now running Evernote_5.0.3.1614 on Window 8 and it has successfully replicated my database. No longer panicking, but still concerned I feel better now that I seemingly have a fresh local copy of my data. However, I remain concern about how vulnerable my data may be in a service like this. With two-factor authentication, etc, I am not too worried about security. Rather, now that I am fully invested in the platform, I am troubled by the thought that my data could somehow become corrupted or lost over time - either through application or user error. I suppose should start keeping periodic backups of my data files (and fingers crossed) for some downside protection!
  19. Hello all, I use Windows Desktop on Windows 7 and 2 step authentication. Everything was working just fine until yesterday when I updated from the beta version to the last release. First install was ok and worked all day without problems. Only this morning when I opened the windows desktop, startup screen ok, window asking for the authentication code and then BAM! Fatal error! Impossible to close or quit. After a few clicks on the cancel button, a new window asking for my password to be able to sync. Not working: still crashing and fatal error. I have to close the application with the Task Manager. Then the only way is to uninstall and reinstall Evernote. Everything works fine until I disconnect and quit. And then the whole process again. Everyone with the same problemn? a solution? Regards
  20. I'm really hungry with Evernote staff! I hope I'm the only one with this problem but I suppose I'm not. With this last version (5.7.1) I can not turn off my Mac, because when I restart it the icon of my Evernote disappear from the Doc and even in the Launchpad there's a general icon and not the specific one. When I try to star Evernote a message appear and tell me that the app is incomplete or damaged. Then I con only copy the app from a Backup or reinstall it, but the problem will appear at the next switch off. Please solve this incredible bug. Thanks.
  21. I just updated the Evernote app on my IPAD to the current version. Every time I open the app it immediately crashes. Suggestions?
  22. Since updating my iPad and iPhone to iOS 8.1 when clicking on the icon it flashes green and then closes.
  23. Got the Yosemite beta today and launched Skitch to get a screencap of something I was working on and it crashes. When I select re-launch it comes up with a blank canvas but every time I try to take a new capture it crashes. Anyone else running Yosemite that is running well? Thanks!
  24. EN crashes in loop. On MacBook Pro Mavericks O/S. Was running fine. No other devices to sync to. Keeps prompting me to send reports to EN and then doesn't clear itseff.
  25. Processor Info:8 INTEL level 6 revision 0x2a07 Operating System Info:6.1 build 7601 Service Pack 1 Upon starting Evernote, it constantly crashes, without fail, after being up for only about 5 minutes. I've repeatedly sent the logs and am about ready to uninstall. More log details:all stack:0x76c4c42d KERNELBASE.dll!0x76c4c42d RaiseException+0x58(0xe06d7363,0x1,0x3,0xa5efdc0)0x00a0e46c Evernote.exe!0x00a0e46c(0xa5efdec,0xc2cc0c,0xf57d437c,0x32)0x007e519a Evernote.exe!0x007e519a(0x32,0xf57d4040,0x75e61136,0x3efe17c)0x006c754b Evernote.exe!0x006c754b(0xf57d4074,0,0x66e8de8,0xa5eff44)0x006c75fb Evernote.exe!0x006c75fb(0x4b76ae,0x3efe17c,0xf57d41d8,0)0x006c76b1 Evernote.exe!0x006c76b1(0,0,0,0)0x00000000 Developer Info: 3 C:\Users\pbaumann\AppData\Local\Evernote\Evernote\Databases\paulb1988.exb (12.3MB Fixed) 4 Application language: en-US 10 C:\Users\pbaumann\AppData\Local\Evernote\Evernote\Logs\AppLog_2014-11-03.txt --- Copied "C:\Users\pbaumann\AppData\Local\Evernote\Evernote\Logs\AppLog_2014-11-03.txt"********* The Activity Log contains a detailed list of the steps the Evernote application performs,* as well as information about your account and your device. Your Note titles, tags,* Notebook names and occasionally Note content also may be included. We treat your* Activity Log data as confidential, and the terms of our Privacy Policy apply (http://evernote.com/privacy). ** You may remove anything you do not want to send us.******** Log opened on 2014/11/03 12:50:11 (UTC-5:00) 12:50:11 [5928] Command line: "C:\Program Files (x86)\Evernote\Evernote\Evernote.exe" 12:50:11 [5928] Client info: Evernote Windows/272632; Windows/6.1.7601 Service Pack 1;12:50:11 [5928] Bootstrap info: Evernote (loadedBundled)12:50:11 [1276] Requesting bootstrap info from "www.evernote.com" (en-US)12:50:11 [1276] 0% Connecting to www.evernote.com/edam/user12:50:12 [1276] Bootstrap info: request to "www.evernote.com" returned profiles: Evernote12:50:12 [1276] Bootstrap info: Evernote (loadedFresh)12:50:12 [5928] Loaded session count: 0, last session: (none)12:50:12 [5928] Opened database: C:\Users\pbaumann\AppData\Local\Evernote\Evernote\Databases\paulb1988.exb (12.3MB Fixed)12:50:17 [5928] Registered session count: 1, last session: 2014/11/03 12:45:00 --- End of "C:\Users\pbaumann\AppData\Local\Evernote\Evernote\Logs\AppLog_2014-11-03.txt" exc67E2.txt
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