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Found 164 results

  1. Android Version: 6.0.1 Evernote Version: 7.6 Issue: Keep crashing when select text in editor. How to reproduce: Add a new text note, type some words and long push text to popup the menu, then evernote crash Input method: Google Pinyin Attachment is the crash log. logs.zip
  2. I'm having to use the web app because the App Store, and beta 6.5 beta 2, and direct download builds all crash on launch.
  3. HI All, I have a Galaxy Note 4 and I take a lot of picture notes for work. I noticed that once I hit around 3 pictures per note, every time I try to add more pictures to that note my phone will shut off and restart. To be specific, it won't shut off when I press the camera icon, it does it when the camera is active for more than 3 to 4 seconds. Is anyone else having this issue?
  4. Details: Penultimate version 6.2.0 on iPad Pro. I click a note containing 3 or more pages to view it. Without doing anything else while inside the single note view (e.g. slightly dragging a page, clicking a page to edit it, turning iPad to change orientation), if I then click the arrow to go back to the notes view the app immediately crashes after returning to the notes view. It only happens when a note contains 3 or more pages. It doesn't seem to depend on timing, as it happens whether I click into the note and immediately click out, or if I waiting several minutes before clicking out. It also doesn't depend on if the note is shared with other users, as it crashes on 3-page notes that are shared and ones that are not shared, as well as ones in notebooks that are shared and not shared. It isn't a huge issue, as no data is lost since it only happens if I haven't done anything inside the note when I click out. Just a small annoyance.
  5. Evernote for Mac crashes whenever I try to print. I am running Yosemite 10.10.5 and Evernote 6.1.1. I have been having this problem for a while. I have uninstalled and reinstalled Evernote and it will work for initially but then default to crashing. The print dialogue does not even come up—Evernote just hangs and then crashes when I try to print. Please help! Thanks! EVERNOTE ERROR MESSAGE (EXCERPTED) Incident Identifier: 1123F086-6A9E-4676-94F9-E00BF20DC8BCCrashReporter Key: F1F1C42D-DFE7-59A5-A705-850A8D2D4DCDHardware Model: MacBookPro8,1Process: Evernote [9353]Path: /Applications/Evernote.app/Contents/MacOS/EvernoteIdentifier: com.evernote.EvernoteVersion: 452254Code Type: X86-64Parent Process: launchd [1] Date/Time: 2015-10-06 17:15:04 +0000OS Version: Mac OS X 10.10.5 (14F27)Report Version: 104 Exception Type: SIGSEGVException Codes: SEGV_MAPERR at 0xbbadbeefCrashed Thread: 0 MAC OS X ERROR MESSAGE (EXCERPTED)Process: Evernote [9353]Path: /Applications/Evernote.app/Contents/MacOS/EvernoteIdentifier: com.evernote.EvernoteVersion: 6.1.1 (452254)App Item ID: 406056744App External ID: 813313497Code Type: X86-64 (Native)Parent Process: ??? [1]Responsible: Evernote [9353]User ID: 501 Date/Time: 2015-10-06 12:15:05.803 -0500OS Version: Mac OS X 10.10.5 (14F27)Report Version: 11Anonymous UUID: 527EAF8B-8478-1DD6-81DA-3811C69EB523 Sleep/Wake UUID: 59E2E20A-F913-4BDE-8716-CD759BD53B10
  6. Hi, I think scannable is a great app. However it has started to crash on me everytime I use it. I've deleted and reinstalled. Deleted, restarted my iphone, reinstalled. Etc. What can I do? Thanks! Steven
  7. I updated to mac os 10.10.5 and Evernote has not opened since. It will sometimes open, start syncing—apparently with trouble as the syncing symbol moves slowly—then crash. I've sent several reports to y'all. This is really a problem. Kevin
  8. Lately, my Evernote for Windows (7) has crashed twice and gone into "not responding" mode. I had to tell Windows to force it to close. I run very stable systems in general. This is really only Evernote and its lack of adequate maturity in spite of its market dominance (don't get me started). Given that I have it on multiple computers at multiple locations as well as a few handheld devices, and it's usually all running and syncing all the time, it caused me considerable concern to see this occurring. For now, it seems it re-opened okay with no apparent issues. But in general, well, I know it's a vague and subjective issue but how much should it cause me concern when I see this happen? Naturally, my concern is it could corrupt not just the item I was working on but possibly a lot more, and not just on the local machine. I think I'm asking mainly just to sleep better at night since there's not much I can do about it and I suppose it's going to generally limit itself to the local machine (I hope) and the one item I'm working on at the moment (I hope). Thanks!
  9. i just used the notation feature on a PDFs on my iPad for the first time. After placing a little arrow note and navigating to another program, whenever I try to reopen Evernote, it crashes. I tried quitting the program and reopening, but each time it crashes and I can't seem to use it anymore. Ideas?
  10. I've been a user since May 2008 and I live on Evernote. I love it but recently, the Evernote Windows version is freezing up on me, constantly. I have just over 6500 notes, 4 notebooks, and a ***** ton of tags. I am currently using version 5.8.15.8352 (276352). I just recently moved to the prerelease versions to see if that solved my problem. I run Evernote from a virtual desktop on W2012R2. I use it so much that I created a new virtual desktop and install the application on a fresh Windows build. I had the problem on the previous installation and it is still constantly giving me the not responding message on the new install. This is happening on the remote desktop that I've used for a few years and the newly installed desktop. I do not think uninstalling and reinstalling is the solution since this is a fresh installation. Fresh as in the last week. I even tried using the beta versions to see if that resolves my problems. It's getting to the point that it's freezing up so much that it is interfering with my work. Anyone have any suggestions on what I can check or how to debug this issue?
  11. I have Evernote installed at my Windows PC and get the following error window when I start Evernote: Fatal error Evernote.exe v.5.8.13.8152 encountered a problem and needs to close I have tried to remove and reinstall Evernote without solving the issue (the error appears after login). I have no problems with the same user account on my iPad and iPhone. I will appreciate any help to solve the issue. Kind regards, Jacob
  12. Whenever I touch the camera icon in a note it shuts the app and returns me to my Iphones home screen. Any ideas here? I reloaded the app but no luck. I can import from the camera roll but I cannot take a picture from within Evernote.
  13. [uPDATE] We just released an update, 5.8.13. You can download it here. This release has fixed: A bug that caused some preferences to be reset when upgrading from the 5.8.9 Beta A bug that caused some notifications to appear too often Thanks for reporting the issues! --------------------------------------------------------------------------------------------------- A new version of Evernote for Windows is available. You can download it here. Release notes for 5.8.12: Faster launch and sync Numerous fixes and stability improvements Fixed OCR bugs Fixed bug where YXBJ customers could not export some notebooks Fixed bug that caused text to be truncated in Account Info for some languages Fixed several bugs which caused the app to freeze 1 security fix -- learn more at https://evernote.com/security/updates#win Enjoy!
  14. My first EN post so apologies if in the wrong group. Long time EN user. Since the last EN update the EN icon in Outlook is not working. It is grayed out and if I click on it it crashes Outlook. Currently forwarding email to my EN account. Really miss the simplicity of just moving it by clicking the icon. Have reinstalled a couple of times. All appears to be set right in looking at Outlooks Add-Ins. Any suggestions?
  15. I have reviewed and tried all the suggestions on the forums. But no joy. Evernote keeps crashing on my desktop. Mac Yosemite 10.10.3 It appears to be after "migrating files". If I launch and sign into a brand new account, all is well. Please. Any insights appreciated.
  16. Hi, We have a teacher at the school I work in that is constantly having issues with her Evernote account. When she tries to load it we are presented with the spinning beach ball and need to Force Quit the app. I have done a full uninstall (removed Library files etc, AppZapper etc) multiple times and the issue persists. We have performed a complete OS restore, started as new and the issue continuous to persist. My guess is that there's a file that one of the students has sent which is corrupt and making the app crash continuously. The web-based and iOS versions of Evernote work fine. Is there some sort of script I can run to search and remove this bad file, or does anyone have some sort of work-around? Your help is appreciated Regards
  17. I recently upgraded my iMac's operating system to OS X Yosemite (10.10.3). I'm using the most recent version (6.0.13) of the desktop application of Evernote. I have two accounts: one a Premium and the other a Plus. I've found that I can switch from my Premium to my Plus account, but when I try to switch back to my Premium account, Evernote crashes. I've never encountered this problem before.
  18. Since downloading the new version on my iPhone (iOS not upgraded), the program closes whenever I try to take a photo of a business card. It takes the photo, shows the photo and then immediately crashes rather than saving the image or translating the text. Suggestions/ideas?
  19. I clipped a long page from FaceBook. Its about 2MB note site. But whenever I try to open it, I get two popup error messages: Fatal error: Evernote.exe v5.8 has encountered a problem Miscrosoft Visual C++ Runtime Libary Any idea why this is happening? Thanks, Jon
  20. I am using version 5.8.8.7837 (275837) Public. I have Windows 7 Home Premium, SP 1, 64-bit. Dell Studio XPS laptop. Evernote keeps randomly vanishing. I'm typing along in a note and it suddenly isn't there anymore. When I restart it, the last few words I typed are lost, but otherwise it seems to be OK. This has persisted across several updates of the software. What's going on? Is the Evernote Windows client just that buggy?
  21. Evernote closes when I am sorting/organizing notes in notebooks and tags. I can save maybe 2 or 3 notes and then the program closes. it is quite frustrating. Any ideas on what I can do to fix this???
  22. Hi all, I have a notebook of about 450 notes from a previous job that I'd like to print out into PDF files and then delete. I can select the notes, Evernote starts to print to a directory just fine (Print -> save as PDF) but then locks up after exactly 20 notes - every time. Has anyone else had this issue or perhaps even solved it? Sure, I can go 20 notes at a time, but I'd prefer not to... :-) Thanks. Best regards, Nick
  23. Hi, I've not had any issues with Evernote in the 2 or 3 years I've had it, but today I attempted to merge approx. 60 notes (each with a single image in the note) and Evernote crashed. I've been force-quitting many times but the same thing happens every time. Evernote starts then within around 10 seconds I get the spinning wheel and have to force quit/. At one point I did mange to select 'Check for updates' before it crashed and was able to update to the very latest Evernote version - but this still crashes the same. I'm running latest version of Yosemite. Update: I've managed to delete the note that I think was causing the problem and En has stopped crashing but now EN desktop continually tries to sync and appears to be looking for the deleted file.
  24. EVERY time i leave Evernote (Mac) open/running when i put my MacBook Pro to sleep then wake up to use again... the column widths get reset to a width that's too narrow to read anything. then when i try to resize the width (again), the app crashes. this is a consistent pattern, & yes, i always confirm to send the crash report when it comes up after relaunching the app. ALSO if i have any notes open & minimized into the dock, they do not show back up there after the app quit's/crashes/relaunches. that's HIGHLY annoying!!!
  25. I think my phone app has crashed. I can't update it nor open it. In 4 more days I will have space to sync notes. My question is, even though I can't get into my app, will the unsynced notes still sync in 4 days? Hope this makes sense. Thanks.
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