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Found 2,323 results

  1. Hi y'all, Our development team is currently investigating an issue where the notebooks list is not loading within the Evernote Web Clipper in Safari and Chrome. If you're experiencing this issue, please submit a support request with the following information: If this is occurring in Safari: Send the activity logs from the Web Clipper: 1. Open Safari and click the Evernote Web Clipper icon in the toolbar 2. Select Options 3. Scroll down to Error logs and click View Logs 4. Copy/Paste the log information into a text file 5. Attach the text file in your ticket submission If this is occurring in Chrome: Send the complex log from the Developer Console: 1. In Chrome, enter chrome://extensions/ in the address bar 2. Enable Developer mode 3. Find Evernote Clipper 4. Click on the link background.html 5. Open the Console tab in the newly opened window 6. In the main browser, try to open the Clipper and load notebooks. 7. Return to background.html window and send us the Console contents in your ticket submission Thank you for your patience while our Technical Support Team and development team work together to help get this resolved.
  2. In the latest version of Web Clipper, no more option "Clip image to Evernote" which was available in earlier versions. Why? Earlier: Now:
  3. Evernote link https://www.evernote.com/l/AMGLT_a9B3ZAMKvhlODnCoporwHFPLhgCeY Wikipedia https://zh.wikipedia.org/wiki/馬爾可夫不等式 article/full page/simplified article all the three option come the same error.so how to correct it?
  4. 98% of the reason I'm an Evernote Premium user is so that I can clip Web content in Firefox. While version 6.10.2beta2 works best for me, it and beta1 and 6.9.3 all include a dealbreaker: an increase in memory used until the browser becomes unusable and needs to be restarted. This memory grab proceeds slowly, even if I'm not actively using the browser (maybe due to unattended activity by Gmail, Facebook, etc.). Using the browser heavily makes the memory grab happen much faster. When I say memory grab, I'm talking about 1.5 to 2 GIGAbytes (according to about:memory) on top of my initial startup size of about 600 MB before the browser gives up the ghost and becomes unusably slow. Disabling the Web Clipper makes the problem go away. Re-enabling makes the problem happen again. Uninstalling and reinstalling all three versions makes no difference -- if any of those three WC versions is active, the problem occurs. Right now I'm copying URLs to Chrome and using its WC, but that's not a particularly convenient process for a frequently-used feature. Firefox 50.0.2 (latest) and latest Win 10 Pro. Anyone else having this problem?
  5. When I type in the first few characters of an existing folder (to tell Evernote where to file a note), and I type in lower case looking for a folder, folder names beginning with an uppercase letter don't show up. Say I'm saving an article to my Marketing folder. If I type in marketing, Evernote tells me I don't have a folder with that name. Feels like 1998 instead of 2018. Fix it.
  6. Hi, when clipping from Youtube, the description gets totally "condensed" = all linebreaks are removed and the decription is only one big mass of text. See below. Any chance to fix this?
  7. For the last month or somewhat longer, everything I upload using the Clipper shows up in my default notebook twice. Although I Web Clip many articles, they tend to be short, so I am not worried about using up my upload capacity. It is just annoying that I have to go through and regularly move half of my uploads, one at a time, to trash. I use two different computers, and this happens regardless of which computer I use. Does anyone have any idea how I can get the clipper to stop doing this? Thanks.
  8. Since the update last week each Simplified article I clip has a 62 point PT Serif heading with a lot of white space above it and a substantial right margin so the text is in a narrow column instead of being spread across the screen. Any suggestions for getting back to a more simplified article that removes more formatting?
  9. Here's the issue described step by step- I went to this website and clicked on the clipper. Image 1 --> http://www.thehindu.com/opinion/op-ed/conceptual/article23589648.ece I selected Simplified Article. Image 2 I got a weird note. Image 3 I have clipped many articles from this website in past one year. But this is happening from the time you have pushed some UPDATES . This blank space in half of the note is bothering me a lot. Please help! I am subscription user and I raised a ticket for this too. I am clueless what happened to that.Ticket# 2481329 Image 1: Image 2: Image 3:
  10. Hello! I'm not sure if anyone else has this issue, however for about 3 weeks I can't log into Web Clipper anymore. Right now every time I press the clipper icon, it opens a new blank window and then closes it immediately, I never get to even try typing in my credentials. I tried reinstalling the add-on, no change there. Firefox version: 59.0.2 OS Version: Mac OS 10.13.4 Clipper version: 6.13.2
  11. The web-clipper in Safari has an annoying habit of ignoring my default notebook. I set 'inbox' as my preferred destination for new clippings, but the web-clipper will, after a while, decide that it knows best and clip to the notebook that it thinks is the best choice. So then I have to go back into preferences and re-set 'inbox' as the default. Is this one of those glitches that I just have to put up with, or is it something that can be fixed? Thanks.
  12. In version 6.13.2 of the Web Clipper, there was a field for "Add remark". That field is now missing from version 7.0.2 of the Web Clipper. I absolutely need this field to add comments and notes to articles that I save. Please bring back this very helpful feature of the Web Clipper. Attached is a screenshot collage showing the difference between version 6.13.2 and 7.0.2 of the Web Clipper. You'll see that the "Add remark" field is missing.
  13. Hi, Clipper has stopped clipping PDFs on my machine. I get a message requesting page reload. This used to happen and then it would clip. Now it is not. Having to download PDFs and save to Evernote the pre-clipper way. SAD!
  14. Version 7.0.0 no longer allows the user to click on the Notebook select list, start typing the name of a notebook, and autocomplete / filter matching notebook names. As a user with many notebooks, it now takes me five seconds longer to clip a note because I am forced to scroll through a list of notebooks. This is terrible. As a user, When I clip a note I should be able to focus on the notebook select list and begin to type the name of a notebook and see a filtered list of notebooks matching what I type so that I can select the notebook I want with the keyboard instead of wasting my time. Attached is a video demonstrating the pre-v7 feature. evernote_webclipper_7.mp4
  15. The Web Clipper extension was totally broken until the latest (7.1.0) version. Now it works across most pages, but it no longer can clip an email in Gmail. Clicking the menubar icon does nothing. Please restore this functionality, which I use all the time.
  16. Hi, I have the professional membership of Evernote. Could you restore the function that can search notebook in the "web clipper"? I think it's waste a lot of time to pull down menu when we without that function.
  17. I can not use arrow keys to walk down DOM nodes Has this feature been removed? Win7 x64 chrome 65.0.3325.181 Web Clipper 7.1.0.318-ce89aa98
  18. Does the clipper still have remarks? They suddenly disappeared. The tag field is there but no remark field. I use them religiously - I've looked in the settings repetitively but I can't find how to get them back. [ Version 7.0.0 ] MacOS/Chrome.
  19. Hi guys, So I'm using the Evernote plugin on Mac. I had information stored in a note that I had been building up for months. I finally decided to save it to Evernote. I received the jingle saying it had gone through, but it does not exist anywhere on my account. I have made other notes as well, and now I realise that nothing has saved since December of last year. What has happened? The information I had saved was important. Is there any way at all I can get it back?
  20. Guys. Guys. One of the most used features on Webclipper, IMHO, is the highlight feature. I used to use it every day, on a lots of articles captured. But now it's gone. I already asked support about it, but they say it was removed and they will "notice the developers about that". It was about, not sure, 1 week ago. Since then, there is a new version of the extension (7.0.1) and my hopes to have highlight again on this new version were gone after install. So, what the heck. Why this feature was removed? I use it a LOT! I want it back! I'm losing a lot of info and having a lot of work when I need to capture the full article and goes to Evernote to highlight the parts I want. Btw, Evernote web doesn't have the highlight feature also! Come on! I need to change the text color on the parts I want. What can be done about that?
  21. I want to clip/save webpages without the images.
  22. Hi, after i installed evernote webclipper on my chrome browser, it starts sending out random screenshot when i visit certain internal websites of my company. I am using my company PC, and was alerted by our IT team that i am sending out screenshots through evernote. The screenshots i was shown are just random screenshot captured on my screen. I have checked my evernote account, and i cannot find any image attachment. Please kindly advise why is evernote capturing and sending out screenshot from my PC? Thanks.
  23. Hi First post so apologies if this is not the right place or format. REQUEST: I think the Web Clipper would be improved by letting users create Notebooks from the Web Clipper drop down. USE CASE: I've started a new night course on UX and so am finding tonnes of websites, notes etc. So I created a UX notebook but this can also expand into IA Information Architecture so need new notebook or sub topic like UX/Sketching so need sub note book or my UX one. I keep having to go out and create the notebook in another tab then go back and clip the page again for new notebook to appear. I'm using Evernote Web Clipper on Chrome on Mac OS 10.9.4. Great product... love the new beta.
  24. Version 7.0.0 no longer allows the user to click on the Notebook select list, start typing the name of a notebook, and autocomplete / filter matching notebook names. As a user with many notebooks, it now takes me five seconds longer to clip a note because I am forced to scroll through a list of notebooks. This is terrible. How do I file an issue / feature request to re-enable the ability to type and filter the selected notebook when clipping a note?
  25. All the other option are there except "Screenshot" (which I happen to use most often). Both in Firefox and Chrome. thanks
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