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Found 24 results

  1. I been trying to go to live chat for Evernote but every time I try it is grayed out.
  2. When sharing a note through the Evernote windows app, the recipient get a notification in Work Chat but does not always receive an e-mail notification. Is there anything that would prevent notifications through e-mail when a note is shared?
  3. It would great to have two features: 1. group chat features, not just for business accounts. 2. video chat possibility
  4. I'm trying to use Evernote at work. I work with two ladies. Lady one receives my work chat notes but she can't reply. Lady two neither receives nor can she reply (or even send a new one to me). What criteria do they have to meet before they can send work chat messages? They both use Gmail. This is on Evernote Web.
  5. there does not appear to be anyway to search in chat... I have been through support and they can find no way to find words or subject matter in chat. I had hoped for this as this is what you are able to do within notes. You can put a word into the search bar and it will look and list all the notes that have that word. It appears that you are not able to do this in chat! Will this be possible in future? Slack is another programme/app and everything is searchable and so this saves so much time scrolling down lists of conversations. thanks
  6. I shared a note with a non-EverNote user - <share> <send note> <entered their e-mail address> They receive link to sign up for an account They sign up for an account They are now looking at a blank evernote account & there is nothing on the page that tells them how to access the chat or the note I just shared with them. I have found numerous how-to's on how I should share a note but no pictures and details for non-evernote users on how to receive the chat. This person is now a confirmed evernote hater but could someone please send me a link to detailed instructions for any future people I need to share notes with.
  7. Hello, Since EN 8 launch the app is crashing on startup (iPhone 6s). Versions 8.0.1 and 8.0.2 didn't fix the problem. I sent a Support Ticket friday 20th : no answer. I contacted EvernoteHelps via DM : no answer. Now I want to access the Support Chat, but the "Chat Now" button is not functionning = nothing happens when I click. I tried to access the Chat from two desktop computers, using Safari, Chrome, Firefox. Also tried from my iPhone. To sum up : - the Evernote app is broken. - I'm unable to reach any support and specifically Chat Support which is a feature that I pay for. Can you help ?
  8. This is my feature request response to the feature request for "Note "Comments " please. ? " Rather than have a running list of comments that would make a note look like a FaceBook post or Blog with commentary, I highly recommend that the Work Chat shared notes allow for track changes. This would allow someone to start the note, and anyone in the work chat to add, edit and comment as they see fit, while the original material is preserved from comparison and final approval. In addition it could allow Evernote for Business features where the "Final approval" is identified as an individual who can approve or reject all of the changes. Very similar in context to Office Products. thanks for reading.
  9. I use Evernote all day long, every day. It's beyond superlative. It's a requirement for all my employees. So, that said, work chat is very nice and we use it for almost all of our work discussions, but doing so brings about two recurring frustrations: Chat is not easily available. Neither as a separate window, nor as an enlargeable list in the sidebar - this adds clicks and time to my workflow every time chat is needed. When I need to find a chat thread, I have to leave whatever note I'm in, clicking "work chat" to see enough of the chats to find the one I need. Then I need to remember and find where I was in notes afterwards. There is tons of space above my recent chat list to the left in the sidebar. However, this cannot be used to display more chats. One or two is not enough... at all. It doesn't even show the most recent chats as a set number. It seems to only show chats that are actually recent based on a time frame of some sort. Sometimes this is only one chat. It seems like chat is an afterthought that is not expected to be of much use or value the way it's accessible. It should have a more accessible place, as if it was a separate app, because it is. Chat has no attatchments. We resort to messaging every time we need to share a photo (or a file that only needs to be viewed once or saved somewhere). This is like the chat in Evernote is actually broken. It's easier to switch apps rather than create a note, attach a photo or file to it, and then share that note as a weird non-visual link in the chat. If you don't need the note afterwards, this also creates clutter.
  10. How do I access Chat? I upgraded to Premium but still don't see any way to ask anyone a question. Also, several months ago on my android, Evernote stopped being able to highlight a word by double-tapping, making it difficult to cut, copy, or delete. At the same time, it began duplicating a word if I tried to backspace over it to erase it. It's really annoying. Is there any fix to this?
  11. It would be amazing if - like Facebook Messenger - we could "Title" a work chat (i.e. Conference Attendees) and if we could add people in later (Oh - so & so decided they wanted to come on the trip at the last minute) instead of creating a new chat every time.
  12. I just updated the Evernote on my windows OC (Windows 7, 64 bit) and my short cut for Work Chat has disappeared! My group and I use this a LOT and I would like the option to bring it back. On top or on the side - doesn't matter - it's just kind of a pain to click "View" and "Work Chat" every time I want to see a past or ongoing chat.
  13. I tried navigating from www.evernote.com to the online chat support line. I am a Premium user. After several convoluted attempts, I gave up. Has the Chat support feature been killed?
  14. How share images in chat? I have not found how to do it.
  15. Hi Evernote Community – I have recently persuaded a colleague to download Evernote on his Windows machine. My Premium Account Evernote is installed on a MacBook... Each time I initiate a Chat, he never receives my messages. Not even any items that I share with him. When he initiates, I receive the message listed as 'An Evernote User'. Could you help please? Many thanks!
  16. Hello everyone, We are switching to Evernote Business for all the positives that Evernote brings. I am running in to an issue - how do I sync my existing Outlook contacts with Evernote Mobile so that I can use my Outlook contacts as the "Send to" in the chat feature? Anything helps - thanks everyone!
  17. Hi I am an Evernote Premium subscriber, I shared a notebook with a colleague and we have access to it. However, when he sends me notes by chat, my iPhone informs me of it, but when I want to retrieve them on my macbook pro with EN 5.6.0 Beta 6, I cannot find a chat menu. If I type "chat" in Help, it says "nothing found" So what I have been doing is opening the notes in my iPhone, then use the "share" and share it to EN. Kind of cumbersome. I hope I missed something or this it? Thanks for the help! Stephane
  18. Can you share a notebook without starting a chat? Any help would be great. Thank you.
  19. I submitted a ticket on Saturday. No response. Monday night opened a chat window. One hour and no help (but another ticket was opened). Tweeted @evernote last night. No response. It's now Wednesday - yep, you got it, still no response. Apparently, Evernote wants to be your repository for everything in your life, so long as you don't have any problems or need to contact customer service. I've been a premium subscriber since 2010. I can't even begin to count how many people I have personally turned on to their services. To say I am disappointed would be a severe understatement. I was experiencing syncing issues (seeing a red explanation point in the "Sync" button). I've since logged out and now logged back in to my Windows app and the explanation point is now gone. Is there anyway to find out if this corrected itself? I've got so many notes, it's hard to tell if I lost anything. Perhaps NOW I will at least hear something. SMH.
  20. How do I save an evernote shared to me by an evernote chat?
  21. First of all let me thank you for this innovation. I'm happy to have a chat on my computer at last. Ok, sorry, this was sarcastic - I really don't see the need for yet another chat system, but that's just my gusto. Nevertheless I tried the chat and the first thing I wanted to get rid of, is the annoying notification that pops up with each and every response. How can this notifications be disabled? Second, it's a good idea to have "work chat" in the left panel, but I'd like to have this shortcut appear lower in the list. How can this item be moved? Cheers.
  22. I wonder, does anyone know how it might be to use work chat to give comments and discuss with students in their shared notebooks? I am a premium user and have shared class notebooks with my classes, then shared another with editing rights with each of my students, and I have wanted to be able to just hit "like" or say "great, go ahead" or more, when I see they have uploaded something or are on their way with an assignment. Is Work chat my answer? I am testing it out with a few already but am not sure how it works, really. Anyone else tried this? I also wonder WHY Evernote does not automatically find the person I am sharing the note with as I click 'share' and choose email or, as of lately, 'chat' - wouldn't that person be the obvious default choice? Instead, unless the person's address is in my contact list (and honestly I'm not sure which one of my contact databases it is the program accesses...I am on my work computer, but it seems to be my google contacts) - I have to type in the address from memory or look it up. Just slightly annoying as is seems a simple thing to offer - maybe it isn't.
  23. Is it just me? I'm trying to contact EN Support. As a long time Premium member, I was looking forward to using Live Chat. However, the Chat Now button takes me to the default submit a ticket page, where all options are in German. I'm as multicultural as the next guy, but, when I've been paying for premium for many years now, I'd like to know that I can (a) contact a live chat person or ( be able to submit a ticket in my own language. Is anyone else having problems with Live Chat? If it's just me, could you give me some pointers on the secret handshake that has to accompany clicking the Chat Now button? TIA
  24. Hi, we use Evernote for meeting notes and distribution to the team members. It works great! I am looking for a chat module (or something similar) to Evenote (i.e where all chats I have with team members where stored). I checked The Trunk / Apps but couldn´t find anything... Any suggestions?
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