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  1. Hi, we're testing evernote at the moment and run into a couple of problems. We really would like to use evernote in our team, but there're a couple of things where we need technical assistance. One of the main problem is that we cannot reach the support, cause we cannot login into to help and learning platform. Would be great if someone could help us! Greetings Yannik
  2. Больше 5 лет пользовался версией Basic. Год назад перешли на версию Бизнес для 2х сотрудников. С самого начала не понял как разделить личный Аккаунт и Премиум при настройке электронных адресов. В итоге просто зарегистрировал новый @ на Google и назначил данного пользователя, себя, администратором. Второму пользователю отправил ссылку на Премиум, а сам остался без Премиум возможностей. Сейчас продлеваем подписку на Бизнес версии. Как настроить права Администратора,уже имея личный аккаунт в Evernote?
  3. Hi, A month ago I got a free business trial. Today my free trial ended and evernote took 220 GBP/Pound from my credit card! That is incredible! Does anyone have any idea about it? I want to cancel my account and take my money back. I am not a businessman, just a Phd student..... Please please please help!
  4. Has anyone else had issues canceling Evernote for Business? I used to love Evernote, but the aggressive sales tactics with multiple calls convinced me to try Evernote Business for my organization. It has not been a good fit. I tried to talk to someone but found that impossible. Now I am billed for an additional year for a useless product. What to do. To say that I have lost faith in a brand I loved for years is an understatement. Thoughts on how to deal with what feels like a ripoff?
  5. Evernote won't open full height. I always have to maximize it / fit to screen (height and width) manually every single time I open it. Evernote seems to ignore my fit-to-screen preferences. I noted it a few months ago but only now I'm reporting the bug. Is this happening only to me?
  6. I'm trying to go paperless by scanning my business cards, documents, and receipts into Evernote (or transferring the already made PDFs into Evernote). Tagging seems like a great way to find these items without having to create an overly complex Notebook structure. However, I've noted lately that a lot of my tags are getting deleted on their own, forcing me to go over and re-add tags throughout my account ....over-and-over. Why is this happening? Does this have to do with how my account is set up to synchronize with Evernote? What option do I need to change so that tags don't get automatic
  7. Hi I need help. I want to downgrade immediately from BUSINESS to PREMIUM, but cannot for the life of me get any support from Evernote. What's going on??? I've cancelled my on-going payment to Business, but want an immediate downgrade. I also want to ensure that nothing gets deleted during the downgrade. I try and call support, but as soon as I click the button, I get logged out..... Surely somebody from Evernote can help with this??? Hopefully there's someone helpful out there who can help with this. Thanks David G
  8. Today we're releasing a public beta of SureNotifier for Evernote Business: a service that keeps track of and notifies you of what notes have been changed within your Business account. Now you can always know when your colleagues are updating notes that are of interest to you. You'll know who changed each note, and when. The basic service is free for all Evernote Business users. To sign up or get more information, please visit www.surenotifier.com.
  9. I've been using Evernote for years. For a long time I had only a Premium Personal account. Then I convinced a company I was working with to try out Evernote Business, which they did, and now have all their employees on board with it. So now I have a business+personal account with Evernote. When we first did this, all notebooks were more or less in the same view, with business notebooks marked as "business". Then, Evernote rolled out the segregated context-view that completely isolates business from personal notes/notebooks. This change has been nothing but a headache for me.
  10. I had decided to make the jump from premium to business and I am kind of shocked by the fundamental changes that have been made and a little disappointed thus far. My main concern is that there is no tag hierarchy: this was a fundamental to my method of organizing documents. now it seems I'll have to think of something different? It seems strange to not allow such a useful feature in the business account.
  11. I’m a long time user from Free account to Premium to Business Evernote is not doing significant updates to the product that allow this software to remain on the competitive edge of must wanted features. Things that are making me want to switch to another platform if this doesn’t improve or until BEAR releases a enterprise product. Evernote Business work chat SUCKS a) No notifications like any modern message app b) No floating message icon so you can COLLBORATE AND WORK via spaces? Bizarre omission c) takes a act of congress to add remove users in an active chat. It has the
  12. Major problem, and concern for me as it effects my Sales team. We are using Evernote for all of our business conversations in the Sales team, and putting notifications for when to follow up with contacts. The notifications are not showing up on my iPhone5 but show up on another users who has an iPhone 6. I followed information online to delete and re-install the app on the phone etc. I'm also not receiving notifications on my desktop when I have Evernote open at work. The syncing is a little delayed as well so it makes me think there may be a problem with our Evernote network or somethin
  13. Hi, I'm not sure what I am doing wrong here, but when I click the +New Tag option in the main panel I don't get the ability to create a Tag. There isn't the +Tag option in the left hand menu panel (like there is in Personal). I can only create a Tag by adding a tag to an existing Note in a Notebook. Which leads me to another problem, can I have a Tag which doesn't have any active Notes? I'm not sure I am explaining this well but please asks questions for clarification. I am using version 6.1.2.2292 Cheers Rory
  14. Is there a way to share a Stack with an individual rather than to have to share each notebook within the stack?
  15. I want to move a notebook from one folder to another and it keeps dropping the notebook in something called My Notebook or Notebook stack. Please help. Also - this company has the absolutely worst customer service I've ever seen.
  16. Hello, a business-account gets the possibility to have a private-account too. In the client on PC or MAC you can switch in the application between these accounts without an separate login comfortable. How it would be possible to realize it with the evernote- and scanapp on IOS? At the moment i have to login seperately at every time, when i have to switch to the private or business-account. This is a little umcomfortable when i use the scan-app. I also tried to work with sharing folders to get a workaround. But this is not supported an does not function properly. Who has made th
  17. I must be missing something pretty obvious... Using beta ver 6.0.3 and I can't seem to find a way to move single (or multiple) notes from a Personal Notebook to a Business Notebook. What have I missed? Help appreciated. Regards, Ian
  18. Aloha guys, so problem is, I wanted to check out if Evernote business is usefull for me, but it's not. Now i stuck on Evernote Business und have no Idea to get back to Premium. I already canceled the business payment. But now I stuck on the Business layout and can't move back to my full Premium Notebooks. I found that I should call support, but as soon I click on that button I get logged out. (I thought this problem is fixed, as I had this problem about a year ago). Hopefully some Evernote-Employee is going to help me here. have a good day.
  19. Hi, I am making a program for my company that uses your Thrift API and I finished testing with an Evernote Basic account. Now I want to test it with a Business account, but I can not create one in the Evernote Sandbox. I tried to enter the correct credit card info but it does not work. I says that it can not accept the credit card. The card is fine because I used it for creating a free business trial in Evernote Production. Can you please help me create a business sandbox account ? I would appreciate a lot your help because this is a critical part of my project.
  20. I have an issue that is occurring occasionally when viewing notes with PDFs attached. (Which is almost all of them) This issue has presented itself after upgrading to version 5.9.0.8665. While I can describe it here, it's easier if you just watch the video. Here is a small description: A specific PDF appears at the very top of every note I navigate to. No matter what notebook I select and no matter what note I select. The same PDF appears everywhere. Pressing CTRL-Q and completely exiting Evernote fixed the issue. It has happened at least three times since I upgraded to version 5.9 You can v
  21. As the title says I want to directly import an ENEX file containing quite a number of notes. When I import a ENEX file it seems that it gets imported to the Personal side and I have to copy it to the Business manually. But I want to import the notes directly into one of the notebook in the Business. Is this possible? Am i just missing something? Thank you very much for reading my question.
  22. Hello, I am looking to set up a business account and I have already paid for a year of the Personal Premium. It is saying on the registration page that I have to pay for the 3 seats I need and it doesn't appear to be taking into account I already have a paid account. Am I doing something wrong?
  23. Hi - I currently use Evernote primarily as a searchable document repository for my small business. I want to be able to give access to a few separate users - it won't be many probably 3 including myself. However I do want these users to have different levels of access. I have one employee who will need to see documents in certain notebooks that will assist them in their day to day tasks. But I want to have separate notebooks that will contain all of the company financial and accounting information, which I do not want that employee to see but I do want to give access to my accountants.
  24. Hi folks, I would like to use Evernote more in my business but I need to see a list of the notes sent by email with Evernote. Today, I keep the contracts signed in a folder on a hard drive. When I send a contract by email, I can keep the email attached to the contact on my CRM. I would prefer to store the contracts in Evernote, but unfortunately, I couldn't find the way to see the sent emails in Evernote. Is there a way to find the list of emails sent with Evenote?
  25. Two Items specifically: 1. Be able to nest tags for organization purposes (i.e. - If I want a tag for each department, let me nest them under a top level hierarchy tag called "Departments" 2. Ability to lock down the creation and modification company wide so only Evernote admins (or other select people) can create or change Tags. I'm worried I'll end up with a billion random and closely related tags because employees mistype or slightly change (i.e -use a plural instead of a singular: 'New Designs' vs. 'New Design')
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