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Showing results for tags 'business'.
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I'm inside a shared NOTEBOOK and inside here is a NOTE that at one time I was able to access, but since the last update I now find myself NOT able to access the note. I even had it re-share it with me and I still can't open this note. One of two ways I'm trying to see this note: 1) via the shared NOTEBOOK and 2) via the Shared with Me area where it was re-shared w/ me just the note - it is listed in there, but when I click - nothing! BUT this note shows up inside the SHARED Notebook for I can SEE it but can't access it. Image shows you that I'm inside the notebook and you can see
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Hello, I am an Evernote Premium user since the service was initially offered. I need to note that this is most unusable version of Evernote ever released. It is buggy and core features were removed. I am not certain how this passed QA or UAT. There are changes that deprecated core functionality, as well as an equal amount of bugs that result in needing to restart Evernote multiple times a day. I use Evernote on 3 computers - MacBook 13, MacBook 15, and an iMac - as well as my iPhone - the issues manifest on every platform, but mostly Evernote Desktop App. I rely on Evernote so I can start
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Today we're releasing a public beta of SureNotifier for Evernote Business: a service that keeps track of and notifies you of what notes have been changed within your Business account. Now you can always know when your colleagues are updating notes that are of interest to you. You'll know who changed each note, and when. The basic service is free for all Evernote Business users. To sign up or get more information, please visit www.surenotifier.com.
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I am an Evernote Business user but every time I tried to file a support ticket your support portal logs me straight out. Tried on different browsers with cache deleted. Any idea what’s going on? Account email is williamli@bbi.io.
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My law firm is running Evernote Business. We are running EN 10. I had my paralegal create a new Notebook, called "2205-001 Case File". I went to the Admin Console, and found 2205-001 Case File was not "published." So now I am ready to Join the Notebook. But: There is no option to "Join Notebook". In fact, I can find no way to get to my Business notebooks at all. I can only see my own notebooks, and the Business notebooks I have already joined. How do I join a Business notebook?
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Hello I wanted to upgrade to premium but my payment details are being assigned to an expired email address. Could someone at Evernote get in touch to explain how to remove defunct email addresses off the account. I'v spent countless hours trying to do it from the account but with a defunct email it's obviously impossible to confirm actions! Andrew Jackson andrew@gatefarm.co
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I received a marketing promotion for a free 6 months when I upgrade LITERALLY THE DAY AFTER I UPGRADED. I paid through iTunes. Will Evernote honor the marketing promotion? Does anyone know how to contact support? Another aside, it took me about 30-minutes to find this site to post comments. It may be user error but still obnoxious that no chat or email support available from Evernote, IMHO.
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When I try to log a ticket via the Admin Console, the app opens another tab and then signs me out. This happens repeatedly and I can't get anywhere to chat with support. I checked the web site https://help.evernote.com/hc/en-us and I get this message "We apologize for the inconvenience. We are having some technical difficulties, and chat is currently unavailable. It is our hope to have it up and running as soon as we can. Thanks for your understanding." It is kind of hard to get anything done during the business day when you have a critical application not working as it should be. I tu
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SureNotifier - Get notified of changes to shared notes
phils posted a topic in Evernote Integrations
I wanted to let everyone know that our SureNotifier service is now out of beta and into official release. Thank you to those forum members who participated in beta testing and provided us with valuable feedback - we really appreciate it! For those not familiar with it: in a nutshell, SureNotifier notifies you via email and mobile push notification whenever your shared notes change. You can choose which notes to monitor, and choose how often to be notified. SureNotifier works with both Evernote Business and personal shared notes. It lets you define groups of Evernote notebooks or tags- 4 replies
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Has anyone else had issues with web clipper for Evernote Business? I see the option to add my Evernote Business account when the clipper is open, I add it, I get taken to another page that says it's been added, but even when I restart my browser, I still only see my personal account for the clipper. I am using Safari. Any advice?
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I have an Evernote Business subscription and make extensive use of shared spaces. I just added 1 additional user to our business account. He verified his registration and shows up as a regular user in Manage Users in the admin console. However when I try to invite this user to a space, I get the message "You cannot invite someone outside your business to a space". A red triangle appears next to the email address of the user in the Inite People dialog and when I hover over it, it says "This person is outside your organization". I have been unable to contact Evernote support as ev
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Hello, everyone. I have been using EN for several years and just recently implemented EN Business for my staff team. I have a few questions. Are spaces best for individual projects or better for types of projects? For example I have two projects that my team works on every week. They are recurring, but each week they are brand new. Would it make more sense to have a space dedicated to each specific project OR have a space for the TYPE of project and just update that? I feel like id want a space for the individual project but when I think about how the notebooks work in spa
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Hi, I have just upgraded to Evernote business from a personal premium account and am coming across a few issues with the desktop app. I have deleted a few notebooks from my admin panel on the web app, yet the notebooks (with no notes) still show on the desktop app when they shouldn't, as I deleted them from the web app. I have synced all notes and notebooks. The phone and the web app show my folder structure correctly as intended. Yet on the two computers I use the business account, there are extra folders present that were deleted in the web app. These folders that remain are ac
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Hello, I wonder if Evernote Business is recommended for a very small business. I am independent and I do not teamwork. But I work in collaboration with my clients. I currently have an Evernote PLUS account, and I just found the Business Edition. In wanting to join it, I saw that we must select a team of 5 people. As I am alone, I preferred to first speak to you as to whether it is worth I invest in Evernote Business. I love Evernote, but I'm missing a few more professional features, like the ability to send messages directly from the notes. I do not find very inconvenient to hav
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I use Web Clipper to save articles to a curated content folder for my admin to schedule and post onto social media. I usually write a comment for the social posting in the Remark section. I would like the Remark box to be able to be expanded so I can proof-read my comment before sending it to Evernote.
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I had signed up for the trial Business Evernote account from Premium- I transferred notebooks, created spaces, etc. And when the trial ran out, instead of charging me for a business account and converting my premium to business, my account was deactivated. There is no option for "Reactivate Account" when I try to log in, like help articles say there is. Any advice?
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Our entire office has been getting notifications that our "disk is almost full" on our Macbook Pros separately over the past month or two. During an EV chat this morning, we learned how to locate the Evernote database on our Macs. Across our 14 users, we have anywhere from 55GB to 92GB of storage being used by Evernote alone, which is at least 30% of our computer storage space. Could you please advise if there are any options to reduce the local storage size? Can any items be deleted locally and still function at full capacity? Can we localize data to a single office server? Is this some
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Hi all, Here is my problem : I have a few thousand notes written by different people in my company. Most of these notes contain no private informations, but some does, in one notebook in particular. I would like to check whether the notes that contain private info have been shared using a public URL (which would be a problem as you can imagine) and desactivate the sharing if so. I contacted the chat support, apparently my only option is to go in each note one by one and check whether the public sharing is activated or not ... it works but would require a few days of work.
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Not sure if you're going to approve this post. However your Support system directed me to the forums to express my feedback I got a survey from Evernote earlier today about Evernote Biz. I'd like to provide feedback on the survey itself. I'm a paid user of the personal version, for context. I've been an Evernote user from the beginning and really support you guys. I got about halfway through the survey and decided it was a waste of my time: * The length of this survey is inappropriate - you're essentially asking for a favor from your users so you shouldn't expect more than 5 min
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I am an EBA Admin for four EBAs. Today I am working on two of them, 8 users on and 6 on another. They share notebooks between EBAs. I am setting up a new user. I have his temp email, and I set up his Evernote on a Windows computer beside me. On my computer, I shared the notebooks he needs to do his new job. In error, I shared a notebook with him that I should not have. From inside his Windows desktop client app, I "left" the notebook. Here's the problem: after he left the notebook, all of the notes from that notebook were found and still accessible in his Trash. With all of the notes th