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  1. I began using the new Mac OS beta release - Mac OS Sierra version 10.12 beta. Unfortunately, ScanSnap for Evernote no longer scans to my laptop. The documents go through the scanner, the little icon showing ScanSnap Evernote Edition begins to spin and then shuts down. Every time. Any ideas on how to correct this? Thanks
  2. Hi All, Just in case anyone else is having the same issue, I have sent a report to Evernote about the following: We have three Business Users and a one specific Notebook and single Note which has full edit ability for everyone in the business locks for one user. I have re-created the Notebook and Note from each user and the same happens on the one users computer. Strangely they have full access and edit ability on the web! I have also just experienced another problem which is when I create a new Note either by sending an email with attachment or create a Note and tr
  3. I scan in client files to evernote and have to email them out different people sometimes. I like to scan in hand written notes etc that do not need to get emailed out, but just want to save for my records. It seems when I open in a pdf (using mac, and opens in "preview"), and delete the pages I don't want to share, and save it as another pdf, evernote somehow also recognizes this and saves my file without the additional pages I want to keep in evernote... When I used to use windows, it would save the original file in evernote. Can someone help advise on how to save original file to evernote
  4. Hello does anyone know how to contact Evernote directly? It is great they have a user community but sometimes you need to talk to Evernote directly. All a business users you would think we could contact Evernote directly. So if anyone can help me please let me know. Thank you,
  5. Want to share your thoughts about what is working well and what could be better? Want to try out a prototype and tell us what you think about new features? Sign up below to see if you qualify to participate in a research study between now and September 5, 2016. After completing a study, participants will receive a $150 Amazon gift card. If you aren't available for this study, you can also sign up to be contacted for future studies. Feel free to share this invitation and survey link with other Evernote Business users. https://goo.gl/forms/HKLj5zB4CDCw0HDq1
  6. Hi all, first of all "HI" I am the new guy 2nd About myself: I am an Evernote user for approx. 1 year and have recently moved to business for my startup. As hard as I try loving EN , being a long-lived IT-Specialist (and yes I do in an ambiguous way) I cannot work with it without constantly having small nitty annoying issues. This said my recent issue is: I am using EN for mac on Mac with Yosemite. Attaching PAGES and NUMBERS documents to EN Notes works which is why I want them there and not in the terrible icloud. However one half of the iworks attachements i upload are
  7. The information in Access History is quite limited. Is there any way to find out what notes/notebooks have been accessed? Also, can we get more than the previous month of access data? Thank you
  8. Hello, The Evernote User Experience Research team would like your input! Would you take this short survey to tell us how you use bullet lists, numbered lists, and checklists in Evernote or other text editors / word processing apps? https://goo.gl/forms/lBMX4odCkv0fvRNh1 Many thanks! Approx. time to complete = 3 minutes
  9. Hello, I'm currently using the basic and my boss is using the premium version of Evernote. I can edit individual notes he shares with me (in a shared notebook), but nothing further. We'd like to be able to both access evernote to organize notes and notebooks, move and/or delete them, tag, etc., essentially both acting as admins of the material, like dropbox or google drive allows. My question is, can we do this if we both had premium, or do we need business? Or can it be done at all, at any level? Thank you!
  10. Hi There, I convert some personal notebooks into business notebooks for sharing. Is er a possibility to convert them back into a personal notebook? I can't find the option to do this... Kind regards Frank
  11. I have been an evernote user for years. I LOVED evernote on the apple iphone.. I used to take pictures of all my reciepts, documents, everything. and i used the Atlas/map view almost every week. For example. i would go to return a product, a shirt, or electronic equipment. I would go to the counter, click map, see all my reciepts for that store, and search the OCR for my product.. done. i moved to android. NOTHING, 6 months later, still no feature remotely similar.. now 2 years later... NOTHING.. please help me understand what is stoping this feature from implementation?
  12. My department uses Evernote beyond note taking / inspiration by tracking our meeting notes / status reports within a business notebook. It is very easy to see deliverables and progress over time by recording them this way. However, it would be extremely useful to be able to attach an excel document to a note for reference - right now we can only screenshot applicable cells.
  13. I am a premium user of Evernote and the account is shared with five accounts. The problem is that i didn't update the payment information because I want to switch it to be shared with three accounts only. While i also want to restore all the notes that were in the premium account. What should I do then? If i want all the notes back, all I need to do is to update the payment information first and change the user number? Thanks a lot. ilun
  14. Hi, If a Premium user is invited to join an Evernote Business account by their employer, does this mean their account effectively becomes free for them, as they are then part of the Business account which is paid for by the company? And if a free account holder is invited to EN Business, is their account effectively upgraded to have the same features as Premium (eg. no limit on number of devices etc)?
  15. Hi Evernote, i am quite frustrated with what's going on. i have been uploading my photos on evernote and they keep disappearing even after redeeming evernote. If pay for it, I should be able to use however space I need. That's what it says before redeeming. If I can't be helped, then i can atleast get my money back
  16. When I signed up to upgrade my business account I assumed that I would have the ability to access my personal account without having to log out. This does not appear to be currently available, and to me seems to be a large gap that I think many of us would love to see provided.
  17. The files will not sync on my desktop Evernote application. I have checked the sync settings and they are set to every 5 mins. I am able to see all the files in each of my notebooks on the cloud application. We use Evernote Business.
  18. since 2011 I have not encountered this problem. I can not sign on to Evernotes with my phone but am able to for not on my laptop i put in the password that I remembered but now have exceeded the limit for password tries on my phone.
  19. The latest update changed the view for the stacks (Mac) from multi-column to single column. This sucks! I need to scroll down every time to find a stack. How can I go back to my multi-column view?
  20. Hi all, We released Evernote for iOS 7.15 earlier today. This release focused on offline notebooks, business card scanning, and fixing some bugs and crashes. Oh yeah, and Passcode Lock is now free for all users! Notable fixes and improvements: Passcode Lock is now free for all users To enable Passcode Lock, go to Settings > General > Passcode Lock > Turn Passcode On After entering a 4-digit passcode, you can also choose how soon to require a passcode as well as whether or not to use Touch ID (on supported devices) Offline Notebooks
  21. Am not sure where this query should fit in but am practically at my wits end because I cannot find the appropriate contact person for advice. I am a foreign expat residing on the Chinese mainland and though I use Evernote, I am wanting to upgrade. The problem is that though I am aware of an Evernote office in Beijing and/or HK, I do not possess a credit card though WeChat and China Union Pay are two of the main methods used for online payment for products and services. The other issue is the language barrier. How can I pay to upgrade though I do not possess a credit card but am well abl
  22. Hi everybody!! I have a question about how to share notes with Evernote Business. I have a group of separate companies (my group consists of 3 companies), some people can not see the notes of other companies. Can anyone tell me about it? Someone is already having this experience? Please help me decide. Evernote is extremely necessary for us. Must see feasibility os using the Business account for the entire group. Below is a link with diagram to better understand what I want.. If I have 3 separate accounts will be too expensive. :/ Imagine I pay 3 times mere!! Link: https://www.
  23. We are using Windows 10. Since updating, evernote is creating duplicate business notes. Open a spreadsheet, and sync and voila, a duplicate note is created. We have found many duplicate notes, since the upgrade. Anyone else experiencing this?
  24. i use tables extensively in Evernote. Since updating to 6.0.6.1769, the pdf files no longer fit within the table. Is there a toggle that I haven't toggled correctly in this version? Please see screen shot. Sincerely, Vicci Evernote Screenshot.pdf
  25. Our company recently upgraded to Business evernote and ever since it has been syncing and we haven't been able to use evernote at all. We're trying to convert all past notebooks to business, but the program is essentially stuck in a sync and won't allow anyone to use it. During this whole process what we can see, is that a lot of the notes have been moved from their notebooks into random notebooks or, most of them into the trash. We also have not been able to designate any new business notebook at the default notebook. Is there a way to restore everything to the notebooks they used to be in? A
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