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Found 361 results

  1. I am a premium user of Evernote and the account is shared with five accounts. The problem is that i didn't update the payment information because I want to switch it to be shared with three accounts only. While i also want to restore all the notes that were in the premium account. What should I do then? If i want all the notes back, all I need to do is to update the payment information first and change the user number? Thanks a lot. ilun
  2. Hi, If a Premium user is invited to join an Evernote Business account by their employer, does this mean their account effectively becomes free for them, as they are then part of the Business account which is paid for by the company? And if a free account holder is invited to EN Business, is their account effectively upgraded to have the same features as Premium (eg. no limit on number of devices etc)?
  3. Lovely

    Query

    Hi Evernote, i am quite frustrated with what's going on. i have been uploading my photos on evernote and they keep disappearing even after redeeming evernote. If pay for it, I should be able to use however space I need. That's what it says before redeeming. If I can't be helped, then i can atleast get my money back
  4. When I signed up to upgrade my business account I assumed that I would have the ability to access my personal account without having to log out. This does not appear to be currently available, and to me seems to be a large gap that I think many of us would love to see provided.
  5. The files will not sync on my desktop Evernote application. I have checked the sync settings and they are set to every 5 mins. I am able to see all the files in each of my notebooks on the cloud application. We use Evernote Business.
  6. Hello, Evernote crashed after a windows 10 update. I deleted the app, downloaded from your site to reinstall and it would not open. Just looped in "opening..." I had difficulty closing it, checked online to make sure Evernote was online. Then I tried to download the windows Evernote from CNET, that would not open either. Just looped. I'm a premium member but could not access my account through the app. One thing, Evernote through chrome webstore works fine but does not offer all the functions available through the original app. I would appreciate any suggestions? Thank you.spl84ad8atgmail
  7. since 2011 I have not encountered this problem. I can not sign on to Evernotes with my phone but am able to for not on my laptop i put in the password that I remembered but now have exceeded the limit for password tries on my phone.
  8. The latest update changed the view for the stacks (Mac) from multi-column to single column. This sucks! I need to scroll down every time to find a stack. How can I go back to my multi-column view?
  9. Hi all, We released Evernote for iOS 7.15 earlier today. This release focused on offline notebooks, business card scanning, and fixing some bugs and crashes. Oh yeah, and Passcode Lock is now free for all users! Notable fixes and improvements: Passcode Lock is now free for all users To enable Passcode Lock, go to Settings > General > Passcode Lock > Turn Passcode On After entering a 4-digit passcode, you can also choose how soon to require a passcode as well as whether or not to use Touch ID (on supported devices) Offline Notebooks improvements (Plus / Premium users) Within a notebook, you can now make the notebook available offline directly from the overflow menu ("• • •" button) New indicator on the Notebook list screen for notebooks that are available offline New progress bar on the Notebook list screen for notebooks that are in process of being made available offline Send business card contacts to Salesforce (Evernote Business users) Evernote Business users with Salesforce accounts (Enterprise or higher) can manage their Salesforce integration on the Evernote account settings page on the web (from your desktop) Once the accounts are linked, these users will have the option to "Add to Salesforce" from existing business card contact notes or after capturing a new business card After selecting "Add to Salesforce," you will have the option to create a Salesforce Lead or a Contact Please see How to scan business cards into Salesforce for more detailed instructions Notable fixes and improvements Share extension / Clipper: Improved clipping from iBooks Improved panning and zooming smoothness in note sketches Updated PDF viewer to address several top crashes Updated Settings > Support > Getting Started Guide You can download the Evernote for iOS app from the App Store. As always, please let us know what you think. Cheers!
  10. Am not sure where this query should fit in but am practically at my wits end because I cannot find the appropriate contact person for advice. I am a foreign expat residing on the Chinese mainland and though I use Evernote, I am wanting to upgrade. The problem is that though I am aware of an Evernote office in Beijing and/or HK, I do not possess a credit card though WeChat and China Union Pay are two of the main methods used for online payment for products and services. The other issue is the language barrier. How can I pay to upgrade though I do not possess a credit card but am well able to pay via WeChat or China Union Pay and can I pay Evernote Hong Kong or alternatively get the bank/weChat details for Evernote here. I would be very grateful if someone could point me in the right direction. I can't get email assistance because I havent upgraded and I cant upgrade unless someone hopefully in this forum can assist me.
  11. Evernote keeps interrupting me with a message that I have exceeded my upload limit and need to upgrade or things will not appear consistently across my devices. I have gone to my account page and I have plenty of space to upload according to the info on that page. It is very annoying and Evernote will not let me upload anything. I feel like I'm being scammed and pressured to upgrade and I don't need to upgrade. I'm just a single user, not a company and not a business. Please someone tell me who to contact to get Evernote to correct this problem. In addition, it is much too hard to find someone to get an answer from. It is too time consuming to try to find out where and who you need to contact to get a solution.
  12. I'm an Evernote Premium user. My Evernote for mac is displaying a bar with a button to update to 6.7.1 (currently on 6.6.1). when I click the update button, app store opens and the link that should show "update" just shows "open". When I try to open a support ticket and work my way through the menu, the option to open a support ticket just recycles me back to the start of the support Q&A. It's an infinite loop. It sure feels as if Evernote just wants to take my money with no intention of offering support. Great product (most of the time), but a terrible customer service attitude and execution. If this is not resolved within 48 hours, I'll go over to One note. I require minimal support, but I've made a commitment to using Evernote and expect some response instead of a defective joke of a support website. yes. I've tried opening a ticket form two different browsers.
  13. Hi everybody!! I have a question about how to share notes with Evernote Business. I have a group of separate companies (my group consists of 3 companies), some people can not see the notes of other companies. Can anyone tell me about it? Someone is already having this experience? Please help me decide. Evernote is extremely necessary for us. Must see feasibility os using the Business account for the entire group. Below is a link with diagram to better understand what I want.. If I have 3 separate accounts will be too expensive. :/ Imagine I pay 3 times mere!! Link: https://www.evernote.com/l/AIpVqyN2HRxFN6rrOFVL-W7QcjLgHcmbl-Q Thank you! EvernoteBusinessSolution.pdf
  14. We are using Windows 10. Since updating, evernote is creating duplicate business notes. Open a spreadsheet, and sync and voila, a duplicate note is created. We have found many duplicate notes, since the upgrade. Anyone else experiencing this?
  15. i use tables extensively in Evernote. Since updating to 6.0.6.1769, the pdf files no longer fit within the table. Is there a toggle that I haven't toggled correctly in this version? Please see screen shot. Sincerely, Vicci Evernote Screenshot.pdf
  16. Our company recently upgraded to Business evernote and ever since it has been syncing and we haven't been able to use evernote at all. We're trying to convert all past notebooks to business, but the program is essentially stuck in a sync and won't allow anyone to use it. During this whole process what we can see, is that a lot of the notes have been moved from their notebooks into random notebooks or, most of them into the trash. We also have not been able to designate any new business notebook at the default notebook. Is there a way to restore everything to the notebooks they used to be in? And how do we deal with this syncing issue? I've submitted a ticket, but thought I would see if anyone else might have some insight as well. Thank you.
  17. I would like to include more business notebooks from different company's. It is possible?
  18. If it's too difficult to implement Nested Tags for Evernote Business, what about doing Tag Stacks instead? Tag Stacks would be logically consistent with (and analogous to) Notebook Stacks and provide a way compartmentalize a large number of tags into user-defined collapsible/expandable categories of tags.
  19. I'm trying to make my Android widget see Business notes/searches/etc but can't. I tried logging in with my nominated EN Business email but it doesn't recognise the email. What am I doing wrong? Help appreciated
  20. While my account receive messages from email i have some doze of spam. As result Windows Client get error message Currently i have more when 100.000 notes at my account. As y think, i need delete some (thousands?) notes for reactivate synchronization. So, Windows client can't synchronize with server and WEB client can't remove notes not one-by-one. How i can remove "some thousands" messages quickly?
  21. Currently i have 100.000 notes at my account. I can't create any new notes by this limit. How i can delete notes by filter?
  22. I made some, format changes to my personal details note which includes many of my usernames for various sites and companies. I made all of them bullets and somehow all the bullets merged into a few bullets and I have lost most of my data. Is there a way to a previous date version of the note so I can retrieve that data? many thanks, saul
  23. app on my iphone is not opening only. i m facing this problem from last 2 weeks. i dont knw who to call were to complain.
  24. Before Version 6.0.5.1723 both my personal and my business notebooks showed in the left pane. This made it easy to create a note in my personal side, and then move it to the business side when appropriate. With the new way, it seems I can only have the personal or the business showing but not both at the same time. Any way to change back to the old way of viewing notes? I start quotes in my personal side, and change to orders and move note at that time into the business side. I hope this is not a "feature" that has been removed to make it better. :>( Rick
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