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Found 360 results

  1. Can you share a Stack in Evernote Business? Example - If I have a Stack with 20 Notebooks in it, I would not have to email all of the participants for each individual Notebook would I?
  2. Here is our setup (we all use evernote on our MAC): My boss has a business account My account and all the other accounts are just free accounts My boss has created multiple business notebooks and shared them via email (workchat?) with us (highest permission) He, and also we create notes in that notebooks When I want to move a note from one notebook he created to another notebook he created, two things can happen: nothing – literally nothing happens and the note just stays where it is I get the information that some of the selected notes are not part of my notebooks – I agree to move them anyway The note gets moved to the selected notebook The note disappears from that notebook and appears in my default notebook I get a little red bubble on my sync icon If i want to delete a note from a notebook then it disappears but reappears after a short time So we also tried if this whole setup also happens if I invite him to a normal notebook I created. He also cannot move notes between my notebook eventhough I gave him the highest permission. What can we do?
  3. Hello I have used Evernote for a while now. The latest update totally stopped it from loading again. Is there a due date for the next release to fix this issue? Just in case you ask. Reboot and all usual steps done. Thanks G Evans
  4. I'm not certain where the appropriate place to post this would be, and I can't seem to find a contact email or support request form. I work for a large organization that currently uses other note taking software. Personally I find that software to be cumbersome to work with, and problematic in our current use. I've used Evernote in the past on a personal level and find it to be far more user friendly, so I'm hoping to give it a trial run here at work. However there are elements of the basic software that make it difficult to utilize in a project environment. I'd like to try out the business version, but I can't find enough information about it to understand if it will meet the requirements we'd have here. Here's the basics of what I'm looking to do. Perhaps someone with experience could reply and let me know if these things are possible with Evernote for business. 1. Each person works on multiple projects at a time. The idea would be to title each "Notebook" with the name of the project, and capture and track meeting minutes, project planning notes, as well as key pieces of technical information within each notebook. However each notebook would have to be saved within the folder structure of its respective project, and updated regularly from there. A centralized local drive for all notebooks would not be feasible. 2. As mentioned, I work for a large organization (~12,000 employees). Project data is often highly confidential. The idea of - cloud based - information being housed outside of the company's network, will likely be rejected. Regardless of which security protocols you use. At the very least, it's something that would have to be discussed at a high level, and not something smaller business units could implement arbitrarily. Is it possible to have Evernote for business default to being an offline tool only? 3. Is it possible to "saveas" or export to a format that can be opened by standard office software (i.e. Word or even .pdf), while still maintaining information within the notebook in an intelligible format? We store information for long periods of time. Reliable, long term accessibility needs to be considered. Thanks in advance for any assistance.
  5. Since Evernote already sort stacks, notebooks and notes, seems to follow we should be able to sort inside of a note. We currently use Evernote for almost everything concerning our business. Seems counterintuitive to have to go out of Evernote for a simple list sort. Hope you can bring this on soon. Rick
  6. We have move our accounts payable to evernote. As we are in construction we receive thousands of invoices each year and we have found evernote to save many hours in retrieving invoices and processing payments. We would like to have a duplicate remover feature that is able to identify the same note image or an identical pdf. This would help us immensely as it reduces the chance of a duplicate invoice payment. Many suppliers and invoicers sometimes resend the same invoice. I have attached an image of the invoice work flow process to show the evernote developers how we have adopted our invoice processing into evernote.
  7. Hi! First of all many thanks for a great product and making my life easier. Both in my personal and my professional notebooks I heavily use links to other notes. Sometimes I link from a personal note to a business note (and in rare cases vice versa). I think it would be great, if these links would be formatted in two different colors, one color for links to a business note, another for links to a personal note.
  8. Work Chat seems like it has tons of potential, but is limited because conversation threads are connected to individuals rather than Notebooks/Notes. For example, if I wanted to message a colleague about two different projects we're working on together those conversations would be joined together, rather than remaining separate but attached to the project notebook or individual note. In practice, what it's forcing me to do is incorporate Slack or MS Teams in addition to Evernote, when ideally I'd like to use one tool for this purpose. Any thoughts on this being expanded to include more than, essentially, DMs?
  9. Hello there As I started working at a new firm yesterday, they invited me to their Evernote business account. When when I click the invitation I am asked for my account credentials and full name. However, when I click on the become a member button I am redirected to the following page https://www.evernote.com/WEB-INF/jsp/redesign/global//layout.jsp which says Page not found The location you provided is not valid. (/WEB-INF/jsp/redesign/global//layout.jsp) Because of this I am unable to join my company's account. Kind regards
  10. Good morning fellow Evernote users, I was wondering does anyone use Evernote as their lead tracking and follow-up system. A very light CRM? Recently I have been looking at different cloud type CRM systems, Salesforce, Infusionsoft, ACT....etc the list goes on and on. I was wondering 1) Have you tried to use Evernote as a CRM for lead tracking and follow-ups? If so what is your workflow 2) If you don't, what system do you personally use. I know Evernote has partnered up with Salesforce, but I would like to hear what you use. I look forward to learning from you.
  11. Some converted notebooks are read only on Windows Application after latest update but working well on web application (evernote.com) and Ipad application. Is this a common issue for someone else? Can we get a fix for this bug please?
  12. Coming from a windows networking world, I thought that in Evernote, I'd simply be able to create a notebook\sub-notebook structure, give people permissions and this would replicate to the others users on our team. Not the case.....It appears that once you create a notebook, you have to go through several steps in order for the other users to be able to see the notebook in there tree. I've used Evernote personally and have loved it, but the option for sharing information isn't very user friendly. Am I missing something? In our case, each of the team (there's 6 of us) has a product(s) that we're the lead on, so we'll have a variety of information like tech notes or procedures that we'd like to be able to share with the rest of the folks. Is there a recommended or better way to share this data? Thanks, Chris
  13. As context, I got Evernote free on my Note 3 some time back, only started using it recently on a serious basis (was using other product). However I find I am unable to get my basic account information. Have my email id but it all leads to dead-ends. First thing I want to know is my entire account information As a second step, I also want to sync with Android notes with my laptop. But when I tried to ldo this, laptop software does not recognise my Notes in my Android device. Tried to log a support ticket, it says it will send an email however the promised email did not come through Its a complete mess.. and so am on the verge of giving up and just using something like Memo or Window OneNote. Just thought would give it one final try to see if I can get help Let me know if you can help, you really should publish something about how you arrange account information and also sync Regards Ash (ash.athawale@gmail.com)
  14. Is there a way to turn off the "Allow Evernote to use my data to improve my experience" for all users in my enterprise account or will each person have to manually turn it off.
  15. Premium user here. I'm having a problem (unrelated to this), and I'm trying to contact support. But that's causing a new problem: it's impossible to contact support because the Evernote website keeps presenting me with a bug each time I attempt to load the contact form, and the bug causes an infinite look asking me to sign in, then appearing again. The error message says, "Unexpected error. Our server has experienced difficulties processing your request (/SupportLogin.action). You may need to sign into your account to access this page." The problem is: it says this even when I'm signed in. Then, if I follow the "sign in" link and try to submit another request, it says the same thing. On and on infinitely. So as of right now there's no way for me to contact support from the Evernote website, and there's no email address listed anywhere. What's the deal? See attached for error message.
  16. Our office upgraded from basic to business 12/10/16. We were sent an invitation from Evernote, accepted the invitation then sent another email congratulating us on being added to the team and were prompted to download Evernote (already have the desktop program downloaded on our computers). However, when we sign into our accounts we are still signed in under our basic accounts, not business...? How do we get into our business account?!?!? Will we lose all of the information from our basic accounts?!?! HELP!!!
  17. I had a problem with sending a document to Evernote. Evernote never received the documents. I sent a request to support. (see below) I received an email telling me to respond - -Everytime I have responded back my email is bounced back to me. - Forwarded message ----------From: <support-webform@evernote.com>Date: Fri, Sep 30, 2016 at 6:01 PMSubject: #1840978: email was sent to evernote but was not received on evernoteTo: xxxxxxxxxx ##- A document was sent to Evernote from phone/ipad which is the way, but it did arrive in EN -## This is an automated reply to let you know we're waiting to hear from you regarding your recent support request. Could you reply to this email and give us a quick update? Let us know if you’re having trouble getting us the information we requested, or if you have already found a resolution to your issue and no longer need assistance. Here’s what you submitted: Sep 27, 11:25 PDT an email was sent to Evernote for filing, all documentation shows that it was sent correctly, but it is not on Evernote.
  18. We will be rolling out evernote business to about 25 users. Here's a scenario I'm worried about. These 25 users have email addresses from our business. Some of them have no other email address. When we send out an invitation, they are asked (I think) to enter a personal email address for logging in. This is so (I think) they will be able to create a personal Evernote. So what do we do with people who have no personal email address? Are they out of luck for having a personal evernote. Thanks for any clarification.
  19. Hi all, I´ve been trying for over three weeks now to contact someone in (or responsible for) germany, as I want to set up evernote business accounts for our company (up to 25 accounts in total). Since there is no phone number provided, I emailed the sales team several times now, but didn´t get ANY reply. Don´t you guys want new business?? Can somebody pleeeaassse contact me or provide me with a telephone number of a german (or german speaking) representative? best regards Dirk
  20. Three weeks ago I accidentally upgraded one of my accounts to premium. I immediately had a chat with customer support and they said they would cancel the order and refund my money. Ever since then I have not seen a refund nor a downgrade to basic. We all know getting help from Evernote is almost impossible but I want my money back! Can anybody tell me how to actually talk to a human being. Am I missing something? I can't even find the chat area in support anymore. This almost has me switching to OneNote, almost. Few things bother me more than using MS software so for now I will keep trying.
  21. The folder "for Reymond" is not being synced from my evernote, It had been created a week before but all emails ( 250 ) are not showing up in other evernote device or web version.
  22. Hi there, used to use the clipping service within Outlook to transfer multiple E-mails to Evernote; this was really useful. It seems that in the last 7 days something has changed and I can only save one E-mail at a time to Evernote. Has anyone else experienced this? If this is a formal change, any reason why and will the feature be returning any time soon? Thanks.
  23. Hello, our Business Account was deactivated. I need to reactivate very fast, to bring my team back to work. Can´t reach support. Please contact me. Please have a look at Ticket# 1923496. Thank you very much for your help Kind regards Sascha
  24. The admin console allows you to share multiple business notebooks to multiple users, which is great. However, it sends an email out for each notebook shared. So when we have a new user that needs to be added to over one hundred books, that user gets over one hundred emails. Is there any way to suppress the email notifications, or consolidate them into one? Thank you, Jonathan
  25. I received a marketing promotion for a free 6 months when I upgrade LITERALLY THE DAY AFTER I UPGRADED. I paid through iTunes. Will Evernote honor the marketing promotion? Does anyone know how to contact support? Another aside, it took me about 30-minutes to find this site to post comments. It may be user error but still obnoxious that no chat or email support available from Evernote, IMHO.
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