Jump to content

Search the Community

Showing results for tags 'bug'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Calendars

There are no results to display.

There are no results to display.

Forums

  • General Discussion
    • Community Announcements
    • Evernote General Discussions
    • Evernote Integrations
    • Evernote Betas
    • Evernote API Discussion
  • FAQ's: Best Answers
    • FAQ's: Best Answers
  • Possible Bugs/Technical Issues
    • General Technical Issues
    • Evernote Business
    • Evernote for Android
    • Evernote for iOS
    • Evernote for Mac
    • Evernote for Windows
    • Web Client
    • Evernote Product Suite
  • Product Feedback/Feature Requests
    • General Feature Requests
    • Evernote Business
    • Evernote for Android
    • Evernote for iOS
    • Evernote for Mac
    • Evernote for Windows
    • Evernote Web Client
    • Evernote Product Suite
  • Evernote Forum Archives
    • Using Evernote
    • General Discussion Archive
    • Product Archives
  • Web Clipper***
  • International Forums
    • Japanese Discussions
    • Brazilian Portuguese Discussions
    • Discussions in Spanish
    • Korean Discussions
    • Traditional Chinese Discussions

Blogs

There are no results to display.

There are no results to display.

Categories

There are no results to display.

There are no results to display.


Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


Subscription

Found 761 results

  1. I'm a premium user, Win7, v6.5.1.3988 (303988). Beginning yesterday, I can no longer paste information into notes. I can't use Web Clipper on the information because it's on a site that requires a log-in so I HAVE to copy and paste. I need to access this information across devices and having the info in an attachment is not useful. There is no error message; nothing happens when I paste, whether I use control+v or menu option of paste or right click and paste. I restarted Evernote and also rebooted the computer with no effect. I tried asking the twitter team for help but was ignored. I'm getting my MFA online and I keep all my homework assignments on Evernote, all my readings, and everything I submit. I also cannot use Evernote on my Android tablet anymore. It kept crashing so I removed it and now it will not reinstall from either Google Play store or the Amazon App store. I can't go to the Evernote web site to view my notes because the tablet browser doesn't support whatever you use to display notes. I've been paying for Evernote for years and right now I'm really angry because it's impeding my work, not enhancing it anymore.
  2. I've been a user of Evernote for years, and have been a vocal advocate of it to my friends. I'm reaching the breaking point with some of it's bugs though, with the most frustrating being bulleted/numbered lists. Bulleted/numbered lists has been broken in evernote *forever.* I use desktop version on both PC and Mac, and always updated to the latest version within a day. And it has remained broken forever on both. The most egregious bug is that it seems to get very messed up with (1) multiple indent levels, (2) when trying to cut/paste within the list, (3) deleting in general. (Those are not odd use cases, obviously!) The bug will then have many manifestations, but the most common is a weird "space" in the bullet list that can't be corrected/deleted - it becomes a persistent gap/space, and seems to mess up the integrity of the whole list. Further, indentation levels get messed up, and sometimes the next bullet disappears. This is an inexcusable bug for a product at this stage in it's lifecycle. The core value proposition of evernote is organization and note taking (everNOTE), and bulleted lists are one of the primary ways of doing this for many people. It is embarrassing and amateurish that a product with a massive office visible from 101, a valuation of $1B, and a recent round that raised $70M, can't have a functioning note taking feature for their note taking product. For those out there for whom bulleted lists is one of the main things they want to use evernote for, I suggest you take a look at workflowy.com. Best web-based note taking / bulleted list tool I've ever seen, with a lot of really cool features such as zooming in / collapsing & expanding, sharing, tagging, and more. Light weight yet powerful. And evernote, you should seriously consider buying them. Or at least fix this very basic feature fast! I've begun switching over to workflowy for many things, and if I'm going to spend my time in that app for note taking, outlining, to-do listing, etc., then I start having a lot less reason to use EN. Note: I am being harsh because I love you!
  3. I tried taking a photo in a note using the 'take photo' button in the note itself. But every time I took the photo (I tried 3 times), my screen goes black and after 2 seconds the phone returns to the home screen with apps, and Evernote was shut down. I eventually just took the photo using the native iPhone Camera app, went to Evernote and the specific note and imported the photo from my photo library. I'm using an iPhone 4s running iOS 8.4.1, and I've got the latest version of Evernote for iPhone: version 7.7.10 (installed yesterday)
  4. How do you notify Evernote of a problem? Recently when i add a photo or document it just crashes the app after the photo is taken and is not in notes when app is reloaded.
  5. I've discovered a bug in yesterday's new version of Evernote for iOS. So, yesterday I tweeted @evernotehelps about it. I have a notebook in which every, single note has an image. Yet, the iOS app (on both iPhone and iPad) is correctly displaying the thumbnails for some notes, while flat-out ignoring the images in other notes. I described this in my tweet and included a screenshot (attached below). I chose this screen quite deliberately, because it shows: (a) That most messages are correctly displaying thumbnails; and (b) That two messages are NOT displaying thumbnails. (I also selected one of those messages, so the body of that message would be displayed, demonstrating that there is in fact an image in that note whose thumbnail is NOT being displayed in the sidebar. (c) Finally, I highlighted the two places where thumbnails should have been displayed. Yet, despite the thoroughness of my tweet, @evernotehelps replied: "Please tap the three dots in the upper righthand corner of the "All Notes" screen. Is "show images" checked? /AT" Seriously?! The screenshot clearly shows that images are being displayed! As such, how could anyone officially representing Evernote see that image, read my tweet (also attached below), and then ask me if "Show images" is checked? Respectfully, someone isn't qualified for his or her job.
  6. Upon startup this morning, Evernote said 'migrating notes from previous version', before crashing. I haven't been able to get any part of the app to open since. On the crash log it says this: Application Specific Information: *** Terminating app due to uncaught exception 'MissingResourceException', reason: 'Unable to instantiate ENMLValidationHelper' With exams looming in days, I'm absolutely beside myself that this isn't working!! Morgan
  7. Account Tab does this (captured below) when edge-pan gesture was used to initiate transition to previous screen, then cancelled. On iPhone 7 Plus, iOS 10.2, Evernote 8.0.351713.
  8. Anyone having an issue with handwriting - some letters, numbers, and marks disappear, leading to write and rewrite and rewrite. The issue for me is in the letters M and S and A. Number 5. And some others, but these are the ones that I have noticed the most. Specifically using iPad Pro and Apple Pencil.
  9. BUG FIX NEEDED.... Hi Evernote, please fix the current bug on Evernote on iPhone 5s, Evernote opens for 4 seconds then completely shuts down, and when you open it looks glitched big time. Many thanks
  10. In concept, I love Evernote. I use it a lot. I am a paid user as well. However, I have so many problems with it. I use complicated programs every day.. Whether it is the Adobe Creative Suite. Music creation applications, web development apps...and, by and large, they are bug-free and give me almost no problems or frustration. It seems like Evernote should not be that complicated of a product, yet it "breaks" in some way so often. It can be working for months just fine, but then all of a sudden, with no changes in terms of operation system updates, web client updates, evernote updates...something will just stop working as intended for NO reason - something like all of a sudden, everytime you try to use the web clipper I am forced to log in again...or web clipped just hanging every time I try to use it for no reason. Frustrated, I turn to your forums, where I get slow service with inane steps and questions that do nothing to help...then two weeks later the problem just goes away and everything is back to normal (even though I changed nothing). This has happened to me so many times over the years, that I am over it. Today I begin my search for a suitable replacement to Evernote. It may not be as good or have exactly the same feature set, but it will likely be way more dependable. Your product is still just too buggy for me to reliably use it as a part of my daily workflow. It is too bad, but blame your engineering staff.
  11. running 6.0.13, if I have a note with some encrypted text, I click 'show encrypted text', enter the passphrase and nothing happens... I tried "decrypt text permanently" and again nothing.. If I go to a pc or my iphone I can decrypt the text just fine..
  12. Hello there As I started working at a new firm yesterday, they invited me to their Evernote business account. When when I click the invitation I am asked for my account credentials and full name. However, when I click on the become a member button I am redirected to the following page https://www.evernote.com/WEB-INF/jsp/redesign/global//layout.jsp which says Page not found The location you provided is not valid. (/WEB-INF/jsp/redesign/global//layout.jsp) Because of this I am unable to join my company's account. Kind regards
  13. I've been using Evernote for years to make outlines. Early on, it was kind of clunky. Strange things would happen when I tried to delete, cut, and paste. In the last couple of years it seemed to get smoother, but now I'm getting weird behavior again. For example, if I'm working with a numbered outline (ordered list) with several levels of indentation and I cut a line, I will frequently (but not always) see a new line with a new number created at the first level of indentation just above where I cut. And sometimes when I cut multiple lines, the numbers of the lines I cut will not disappear. The text will be cut, but not the lines or the numbers. Weird. My question is, did Evernote do something with the code that is causing this to happen? As I said, I don't recall having this problem all the way through 2015 and most of 2016. But just recently it feels like it's getting buggy again.
  14. When I download PDF's onto my iPhone, I like to sync them. A window comes up with space for a title and tags, and a button called <save>. I press save and go on with my browsing. But the PDF does not always sync. Recently, to try and fix this, I reinstalled Evernote, waited for the PDF to fully download, put in a title and a tag, and waited to give Evernote time to save/sync the PDF. No dice. 12 hours later, the attachments come up empty on the iPhone, on the PC, AND on the web client. I can't even check the cloud/version on my iPhone. And this from a company that has a section for feature requests? From a company that is supposed to "never forget". It never remembers. I read on a testing site that Evernote had laid off lots of staff in Europe. ? how true or not. Now, tell me, if a company is NOT going broke, will it's product not work while it inquires about new features AND has its old features not working, basic features not available, and rumors that it is laying off staff? I HATE Microsoft, but...
  15. So we're all annoyed at the lack of a zoom feature, but on the old version I'd get around it by increasing all the text in a document by hitting Command-Plus. But the new Evernote for Mac (while otherwise excellent) makes this more difficult to do since it makes the text size of all selected text the same. I like having headers on my documents to keep them organized. So, I add a chapter heading and some text: So far so good. Now let's select the text: Alright... now let's do Command-Plus to up the font size. What? On the previous version, it would increase it incrementally, making the header a bit bigger and the text a bit bigger. Now incrementing the font size makes all the text the same size, so I lose the text size formatting. After leaving Evernote years ago for its unpredictable text editing, I came back hoping things would have changed. They did, mostly for the better, but new bugs have cropped up in the process. I hope this is a known bug. - Evernote 6.0.3 (451151 App Store) - OS X Mavericks 10.9.5 (Thanks JMichael for reminding me to add these stats)
  16. In the latest update of Evernote for Android (version 7.9.7) I noticed two major bugs: Problems viewing all my tag in the search: Searching within the app with a tag (e.g., typing in the search field the first letters of the desired tag and than clicking on the auto-suggestion for completion) still works fine. But when want to I refine the current search by choosing another tag from the tag list, only a small amount of tags in random choice is displayed, i.e., not all my tags are showing up. Opening a note from the widget has become slower and has problems: Selecting a note or reminder from the widget, opens the note as before. But when I want to return to my Android homescreen by clicking the Android back button or the back button of the app, this brings me to the list view of my notes, still remaining inside the app. This different to the previous app versions and somehow annoying and time consuming. This is, however, the first part of the bug. When I subsequently click on the Android home button and I select another note from the widget, the app doesn't show me the selected note, but still brings me back to list view of my notes. I have to close the app and reopen the note again in order to see the note. This is the second part of the bug. Overall, opening a note from the widget has become noticeably slower. Is anyone facing the same problems?
  17. Hi there! Reproduce: - Copy-paste a few lines of text from any desktop editor - Select all - Apply "buletted list" formatting Result: Only the first line have a bullet Expected result: Each line should have a bullet Sample text to reproduce and screenshot attached. I'm on Ubuntu system, but have a CRLF line endings in document from which I copied the text. I use Notepad++ for this case throug Wine. Best regards, Alex sample_text.txt
  18. After 2 or more years of using the paid version of this app, I cancelled my subscription. Why? Because the app causes errors across my devices, I load to capture a document that I need for my business, the first shot sometimes works... But by the second shot.... My phone is in boot loader, repeat boot loader, the phone could have 100% battery and still not restart, if you have less than 50% battery then you dare not use the app as it my phone needs a PC connection to be restored/ restarted. So is it your device? NO... My poor phone has undergone testing and flashing on numerous occasions, I swapped to iphone... same problem, iPad... Same problem, LG latest phone... Same problem, latest Microsoft... Same problem, brand new tablet with only Evernote installed... Same problem. This app has something seriously wrong with the code, I am very disappointed that the time has come to purge Evernote from all my systems, recall all devices within the business, flash them and find an alternative for our business needs. Since I ended my subscription I find that Evernote does not offer Support to FREE customers, they didn't pay attention to any of my correspondence while I was a member and this is a shame. 2 Years ago I was immensely satisfied with all its great features, which I'm going to miss... But like the rest of the world, I need my devices and apps working correctly. If someone can suggest an alternative vendor that has customer support, I am looking to be able to scan a document and view it across the business, possibly something compatible with Dropbox. Thanks
  19. Hello, I have a bone to pick with you, Evernote team: three times now, a big document that my partner has created in Evernote which she's shared with me has been obliterated by Evernote's terrible "Conflicting modification" idiocy, totally nonsensically. The previous time it happened, there were a whopping twenty one spurious conflicts - it took over an hour to sort through each one and manually merge the changes. This involves first being on the ball enough to spot the well-hidden "Conflicting modification" text at the end of the document, then manually scrolling through the thing looking for the "Conflicting modification" titles, and copying out the content between that and the next one into a new note, then scrolling through each and comparing side by side: twenty one times. It's happened again today with a different document, with six different conflicts, dated from weeks ago, for no apparent reason. Of course, we take great care to have one of us sync first and close a shared note before the other opens it, and still this happens. We've since taken to using offline notebooks for now, which means we can't collaborate on check-lists and such, because this bug renders Evernote utterly unusable, and unable to be trusted unless it's offline. This, of course, defeats the purpose of Evernote - we might as well use Pages documents. I can't believe this abysmal piece of work made it through QA; those responsible really should not be working in technology, surely. Anyone else having their data wiped out by this *****? We shouldn't have to put up with this nonsense from you, Evernote! Do you guys even use your own product?! Appalled.
  20. I used to love using [ ] to add checkboxes in notes but the feature is so erratic now. Example, using a completely blank note: Type "erratic" Move cursor in front of erratic and type "[ ] " to insert a checkbox. Checkbox inserted and a line break added for no reason Move cursor in front of "erratic" and hit delete. Line break goes away but the list is now unstable. Hit enter again and the "c" is removed from the end of erratic, when the cursor was nowhere near it. For bonus points if you do this in any sort of table, then you can't get rid of the extra line break at all. So basically can't add checkboxes to existing lines of text without causing issues.
  21. I've been using Penultimate to take notes in classes and do research especially with the split screen functionality on my iPad Pro. Unfortunately, Penultimate has a problem with the position it tracks the Pencil on the screen, when the app is on the right side of the split screen. The tracking of the Pencil is such that it draws the Pencil trace about a centimeter below the Pencil. This makes it quite hard to use the Pencil as a writing or a drawing tool, and negates much of the convenience of using the same tool for note-taking and research. It works perfectly well, when Penultimate is the only app or it is the app on the left side of the split screen view. It's only when Penultimate is on the right side that the Pencil tracking is off-kilter. As the tracking seems to be off only in this instance, could you recalibrate the app for this eventuality?
  22. Hello Evernote-Team, I am using Excel-Sheets to collect a mass of data and analyse them with Excels Pivot functions. For Pivot-functions Excel uses additional access to the file; And this produces an error Evernote is adding an Extension to the filename like [1], in the amendment folder. (I guess it is for protection of overwriting of different file Versions) As these characters are prohibited as filenames, Excel produces an error, when doing a Pivot Analysis. (see attached screenshot) => Please change the type of characters used for filename-Extension into allowed ones. Thanks Jens
  23. Please tell me It ain't so! I don't seem to be able to create a note link in the EN client for iOS. If there ever was a deal breaker, this is it. What am I missing?
  24. I paste an image into a note. I click on the newly pasted image. It becomes SELECTED instead of showing the annotate button in the top-left corner! I have to exit the note and reenter it for the left-click to work properly. I considered that there wasn't the need to attach an activity log, since this happens to a lot of people (as I found in a google search) and it is a general recurring issue. It also persists since several versions. I updated evernote 10-20 times and this behaviour has always been present. OS: Windows 7 64 bit Attached is how a pasted image looks inside my note when clicked on instead of it having the annotate button. 2nd thing: there is no way for a free user to submit a bug. I find this counter-productive for the developers. They should be interested in getting every issue resolved with their software. In my opinion this issue is next in priority to a crash. Because a major function doesn't work the way it's supposed to.
  25. CTRL-Q is great, but it doesn't match any non-English (Latin) notebook or tag names. Test name to use: 設備
×
×
  • Create New...