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  1. Evernote's favorite thing is to freeze for seconds, or minutes, saying "Evernote: Not Responding" Windows performance is bad, getting worse. I'm starting to think borderline unusable. Any suggestions?? thx,
  2. Hi, I hope you and your family are safe from Coronavirus. God Bless - Amen. Unfortunately, I'm using Win 10 on HDD & 8 GB ram. I have combed the forum and collated the potential solutions in this thread. I like to kindly seek your help to add your solution that isn't listed below so as to help me and other people in the future. Thank you. Regards, Jianfa Ben Tsai Backup database, seek official customer support help before DIY remove all attachments e.g. PDF, photos & videos from the note and save to cloud drive instead. Windows 10 Fall Creators Update (year 2017) introduced some malware prevention software called "Control flow guard" (CFG) . Once it's turned off, Evernote gets fast again! Instruction to turn this off: https://www.tenforums.com/performance-maintenance/96792-fall-creators-update-poor-performance-lagginess-fix.html or https://stackoverflow.com/a/46913696/257470 (from second image) or https://discussion.evernote.com/topic/110116-en-extremely-slow-after-win-10-fall-creators-update-solved/ Turned off automatic Sync Set automatically save edited note to 300 seconds Turn off Context Use offline Downgraded PC's BIOS Upgrade to latest version or revert back to version 4 or version 5 Upgraded Win 10 from Home to Pro Optimized Database under the Help menu (press Help while holding the Ctrl-key) Fix Notebookless Notes Fix Lost Resources Recreate Full Text Search Index Recreate Attributes Index basically most of the commands on the secret Help menu Removed the Web Clipper extension from Chrome Using On Demand Sync may improve performance. Go to Tools - Options - Synchronization and check Enable on demand sync. Delete the shortcut to Web Clipper from C:\Users\yourusername\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup Disabled "Show Clipping Notifications" Disabled Hardware Acceleration Turn off "Ads" and "Status bar" Go to Tools / Options / Search, and set the "Search as you type delay" to 0 seconds. You'll need to press the Enter key to initiate a saerch, but it might take some lag out of the process. Do not use "EN" as a note-taking program. Type text into a word processor and, if you want copies in Evernote, copy/paste the notes from the word processor into Evernote. Use the web version for everything. The web version uses entirely different software and has none of the hangups. The downside of doing this is that you lose the additional functionality of the desktop version, including the ability to use the desktop version when you have no internet connection (you will need to use workarounds 1 and 2 when using the desktop program offline - the hangups are caused by continuous database computations in the Evernote database on your PC, which starts whenever you type in text or do a search.) Evernote is functional as a repository, not as a data entry program and not at all as a word processor. I don't know if the Apple version is as plagued with these programs as the Windows version. Evernote was originally an Apple-only program. It's hard to believe it could have taken off if it also had the hangup problems. Logged into Windows from a Test account instead of my main account - this fixed it, proving that the issue must be a program or background process that's only running in the main account Back in the main account, disabled everything in Task manager's Start-up tab - this fixed it, so then a process of elimination was required to isolate the program causing it (Sticky Password) Concerning the fonts: You can choose which fonts are in use on your PC, and uninstall all the others. If you want to keep them "just in case" you can save the files containing the font information in another folder. Those in use will be found in all applications that allow for it. There is an attachments folder. Other users solved their issue by deleting the content: C:\Users\{username}\Evernote\Databases\Attachments , or wherever you have your EN installed. Try removing the complete installation with Revo Uninstaller (it reaches the files other uninstallers don't usually touch). Then download and re-install the app from Evernote.com and log in with your normal user details so that the database and search indexes can be rebuilt from the server. If Evernote has just updated to a newer version, and your are launching it form a pinned icon on the Window 7/10 taskbar, try un-pinning the icon, and launching Evernote from the Start menu. I have seen cases where Evernote would try to launch a defunct old version after an upgrade if an old taskbar shortcut is clicked. Turn off any less used Windows or other processes. My personal view is that things like the Windows index feature don't do much other than consume resources. An SSD is a hardware solution to the problem, but it does work well in my experience (45 k notes, 22.5 GB data base and no response issues). Simply press the Windows key + R keyboard shortcut to open the Run box, type dfrgui and press Enter. When the Disk Defragmenter window is shown, look for the Media type column and you can find out which drive is solid state drive (SSD), and which one is hard disk drive (HDD). How to replace your old laptop Hard Disk Drive to Solid State Drive >> Call the manufacturer helpline, give them you laptop model number and service tag, ask them the max GB SSD and the type of SSD that your laptop can take, follow instructions here >> https://www.laptopmag.com/articles/ssd-upgrade-tutorial. I haven't tested it, but will soon. My official recommendation is to bring your old laptop to a trusted computer shop (google review on shop reputation) to pay them a small fee to do it for you. If you can't afford an SSD Hard drive just go buy one of the SanDisk Micro Flash Memory Card (see link below) or something similar to this. On most laptop you can use these Memory stick card and if you have a desktop you can find cheap adapter that can fit on your desktop PC. The Memory size of these card go from 16Gb to 64Gb and you can find some at 128Gb (Depending on the size of you .exb file). The important point here is to select one that speed up at least 45MB/s read/write or more with no Frustration. Then follow the same process I mentioned on my previous post by moving your .exb on the Memory Flash Card. I have tested it on my 2 laptops and Evernote works like a charm 🙂 SanDisk Link: http://www.amazon.com/SanDisk-Extreme-Frustration-Free-Packaging--SDSDX-032G-AFFP/dp/B007M54E1M/ref=sr_1_1?ie=UTF8&qid=1401912037&sr=8-1&keywords=sandisk http://www.amazon.com/Sandisk-MicroMate-Memory-Reader-SDDR-113/dp/B000YBH4YU/ref=sr_1_1?s=electronics&ie=UTF8&qid=1401916980&sr=1-1&keywords=sandisk+adapter+usb Get CCleaner from Piriform, it's a FREE registry, check \ fix. You can use any registry program you want provided it can fix the problems it finds. I have seen cases where the following can affect the software behavior: Large and/or corrupt attachments Large (>10K words) Notes Large account sizes (> 30K Notes) Special/unusually characters in the Note *to run Evernote in debug mode, type: evernote.exe/debugmenu in the Run Dialog in Windows --------- The process to fix the freezing can be summarized as follows: Use windows firewall to block evernote.exe whenever you're interacting with the evernote windows client Disable the windows firewall rule when your done interacting so the client can sync. The details on the process: First create a windows firewall rule Create a windows firewall rule: Windows Firewall/Advanced Settings/Outbound Rules/New Rule. Type of rule = Program Program path = the path to your evernote.exe file (such as C:\Users\User1\AppData\Local\Apps\Evernote\Evernote\Evernote.exe) Then choose "Block the connection." When does this rule apply? Check all three options. Then for the name, make sure to name it "Block Evernote." This gives you a firewall rule which can be turned on and off by batch files Next create a file named "Block Evernote.bat" which looks like this: netsh advfirewall firewall set rule name="Block Evernote" new enable=yes timeout 7200 netsh advfirewall firewall set rule name="Block Evernote" new enable=no This batch file will enable the blocking, then wait for 2 hrs (7200 seconds), then disable the blocking. It will leave a command window open during the countdown, which will remind you that the blocking is enabled, and allow you to press any key while in that window to skip the countdown and disable the blocking (such as when you're done working in the client) When running the batch file, you don't want to click itself, but rather you want to create a shortcut which runs with administrative privileges, and use that to activate the batch file. Thus next you create a shortcut to this batch file (in order to provide administrator privileges). Once the shortcut is created, you need to right-click the shortcut, go to Properties, click Advanced, and Run as Administrator checkbox (if you skip this step it won't work, because netsh needs admin privileges). Now double-click this shortcut to stop the window's client from talking to the servers, and it will magically make the windows client usable again (at least it did for me). Pressing any key inside the command window which opens will again allow the client to connect to the servers and synchronize If you forget to press a key, the command window will count down and re-enable the client's communication after the 7200 seconds (or whatever number you choose for that value). One final optional step I used to make activating blocking a little more convenient was to pin the shortcut to the taskbar. This can be done as follows: Navigate to your shortcut you created, hold the shift key on your keyboard while right-clicking the shortcut, and select "Copy as Path". (This option will only show up while shift-right-clicking.) This copies the path of the shortcut to the clipboard. Go to the start menu, start typing "cmd" and when "Command Prompt" comes up, click it to open a command prompt window. That command prompt window should show up on you screen, with an icon on your task bar While the command window is still open, right-click the command prompt icon on the taskbar and select "Pin to Taskbar." Close the command prompt When the command prompt is closed, shift-right-click the command prompt icon on the taskbar and select "Properties" In the properties dialog box, on the "Shortcut" tab, in the "Target" field, type "explorer.exe" and then paste the contents of the clipboard Thus the target box should look something like: explorer.exe "C:\Users\User1\Desktop\Block Evernote.bat - Shortcut.lnk" Hit "OK" to close the dialog box Now every time you want to activate the blocking so you can use the windows client, you need only click that command window icon on the taskbar, and then the "Yes" button which pops up when windows asks you if this program can make changes to your computer. (Note: This process is a little annoying because each time you click the shortcut on the taskbar you need to still click the "Yes" button on the UAC prompt which comes up next. For more tech savy users, you could eliminate this step by creating a task in task scheduler which runs with highest privileges and runs your batch file (but has no trigger). Then in the "Target" field in your taskbar shortcut you put something like C:\Windows\System32\schtasks.exe /run /tn "Block Evernote" where "Block Evernote" is the name of the task scheduler task which runs the batch file. This eliminates the UAC prompt and starts the blocking as soon as you click the shortcut on the taskbar. This also eliminates the need for the shortcut to the batch file with admin privileges; you only need the original batch file.) This is a lot of messing around, but totally worth it to me to be able to use the client again. Hope this is useful for someone else. Cheers. --------- Sign all the way out of EN, File - Sign out yourusername. Then start EN and select Evernote - Options in the upper left corner. Change the data base location to what you want there. Once signed in EN will build the data base at that location from the server, so give it time depending upon how many notes you have. Again, if you have any local notebooks, export them so they can be imported after the download is complete. -------- run a chkdsk /f on your PC. It will take time, but will ensure that the issue isn't hardware.
  3. And I get that you determined to be a "happy bunny" regardless of how this company screws you over. Fine. Some people just accept being doormats, I guess. I showed you how Evernote has trapped people who would rather not suffer with this mess anymore. As I saw on another board, Evernote is so bad it hurts. Much slower interface, stupid images of teacups taking up valuable real estate where our notes used to be, animated gifs, and other gimmicks while performance suffers and bugs continues for months. .
  4. I have been having miserable performance problems with Evernote for over a year and I'm about to give up on the product. 1) I observe these problems when using Evernote for the most basic note-taking tasks; E.g. note-taking that I can perform in Notepad++ while Evernote is is refusing to run acceptably. 2) I have been unsuccessful in researching solution(s) to these performance problems. 3) Is there any 'new' documentation on addressing Evernote performance problems? 4) Can anyone suggest a replacement for Evernote on Windows to be used, primarily, for very basic note creation and editing? Can anyone suggest a forum (e.g. at Reddit) where such topics are discussed? 5) I am using Evernote on a not-powerful Windows 7 laptop but, using 'ProcessExplorer', I see that I have sufficient memory and CPU available to expect Evernote to run smoothly 6) Note a previous inquiry that I made into this problem: https://discussion.evernote.com/topic/115648-looking-for-evernote-documentation-diagnosing-and-fixing-evernote-performance-problems/?tab=comments#comment-514332
  5. I, like a number of commenters in these forums, frequently encounter Evernote performance problems. Insofar as I can determine, a document/checklist/bibliography on "Diagnosing and repairing Evernote performance problems" does not exist; one must deal with performance problems on a ad-hoc basis, searching Evernote discussion forums and then stumbling through the reports and resolution of the performance problems de jour. Or does this document, or pieces thereof, exist and I'm just too dim to find it?
  6. Solving this problem if you have AMD ReLive. In "Radeon settings": You need to go to Gaming > Global Settings > Performance Monitoring > Toggle Performance Logging Hotkey You will see this is bound to Ctrl + Shift + L (so the shortcut is used - just buried). To remove the shortcut (not an obvious process at all!) you need to click the Toggle Performance Logging Hotkey button, it will then ask to enter your hotkey, you then press delete - that is Del (not backspace, not esc or anything else - the Del key). Enjoy and don't lose two hours like me =(
  7. To whom do you complain when deciding to run a computer in a crippled mode ? It is Microsoft deciding to severely restrict the OS in this S mode. If anybody could circumvent it, the added security would be broken, leaving the door open for everybody. When in S mode, AFAIK you can run the EN web client using Edge. So it is up to you if you want to continue to run the computer in S mode, or switch to a standard Windows install: Windows 10 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode. Switching out of S mode is one-way. If you make the switch, you won't be able to go back to Windows 10 in S mode. This clearly says if an app is not running in S mode, it is expected behavior due to the restrictions applied, and not a bug.
  8. I've been experiencing this issue for a while now. First, let me say this is not a hardware problem. I'm using a Surface Pro 3, i5, 4GB RAM and 128GB SSD. Everytime I run Evernote, at first it runs pretty nice, with no lag. But after a little while, Evernote starts to increase the cpu usage and the performance sunks down. Just by browsing the notes list with the mouse, the cpu usage goes up to 30%. The simple task of opening a note takes at least 5 seconds, even more if the note is a big one with formatted text. The picture below shows what I'm saying. In this picture, I'm just moving the mouse cursor over the notes' list and Evernote cpu usage goes up to 30%! And it is slow as hell to browse the notes. Anyone experiencing the same issue? I have Evernote installed on my Work PC with Windows 7 and I don't have this issue. I already tried uninstalling with Revo Uninstaller and reinstalling and I tried renaming the database folder and sync all my notes again with no success. I'm deeply invested on Evernote, and this issue is tearing apart my productivity.
  9. Hi there, I wanted to store my local only notebooks not on my laptop, but on my server I usually connect to via wifi / network connection. It has incredibly low performance! Can you give me some ideas what to do about it? Pleeease? Or whether this is something related to evernote or my network connection? Stored locally on my laptop, performance was fine... Thank you for looking into this! Ramona
  10. Evernote database us currently on D:drive, rotating media. Performance awful. Could move to C:drive - SSD. Not sure this would be much of a performance improvement. Any information posted somewhere on how to do this?? thx, .
  11. To really boost performance on Windows. enable the Sync on Demand feature. It will remove the note contents from your local database until you click on it. You can still search, and everything remains in the cloud. I keep the last 30 days of notes I've used on my PC, but other than that, I have over 20,000 notes most of which I do not use regularly, so my 8-9GB of data is using less than 500MB right now, and that is a huge performance boost because the SQL Lite or MYSql or whatever database EN uses is not efficient at all, especially when it does a cleaning operation, which you notice when you are doing not much at all and your HD goes nuts and Evernote stops working or gets jerky.
  12. A few more updates. I just tried Onenote. It can't really handle large notes either, it slows down too, so pass. Word actually runs well, if you use the default Print Layout mode. If i switch to web layout, Word changes and the note takes up more of the page. it shockingly looks similar to evernote at full screen when you open a note in a new menu! But alas, when typing in my large note in web layout, there is some slowdown too. So basically, if there is a way to get evernote to show just page by page or like word's print layout mode, performance would probably improve. My amateur impression now is that Evernote, and other note apps, are not built to handle long notes. They crumple under the performance pressure. For whatever reason, Word can barely handle it in print layout mode. But evernote just doesn't seem to be handle long notes really at all, for now. Word barely can, but at least it can in some way. Other solutions include breaking up long notes into smaller ones, which sucks, but does work to solve the slowdown in evernote. Also, perhaps a barebones html editor is better to use for long files. I tried Word in safe mode, but it still struggled with a long note in web layout, so Word for me is kind of out, since I like that big view.
  13. I am running Windows 7 and had previously beenhappily running Evernote V6.17. Last week I upgraded to Evernote Windows version 10.The performance was so slow that the app was totally unusable. So I backed my way down the updates, uninstalling each before reinstalling the previous version. V6.25 was still too laggy, so I went back to 6.17, which is where I started. But it, too, is now very, very laggy. When I create a new note, it takes at least 1 minute before I am able to type anything in the note. Rebooting the CPU hasn't helped. It is not trying to Sync. This slowness has robbed all of the joy of using this great product. What can I do to restore the snappy Evernote that I was using a mere week ago?
  14. DITTO...That's been my experience also. Prior to upgrading my laptop a couple of years ago I would quite frequently clean stuff up, via Hold 'CTRL' key dwn then click help from menu, then Optimize Database etc, which would work but only for a couple of weeks. When searching EN Windows Forums on 'Performance' @Titus I found the 6th search result "Looking for Evernote documentation: Diagnosing and fixing Evernote performance problems?" to be useful
  15. I have moved the data base the my C drive, which a SSD. Evernote itself is installed on my F drive, which is a normal rotating disc. I also turned on regular 10 minute syncs. Before only on demand sync. The combination is made a large difference - performance is now very good. Thanks to everyone for suggestions. Some files were not automatically moved - LocalStorage, and Logs. Evernote gets upset when they aren't found, so I've just left them on the F drive. .
  16. Moving from a standard HDD to a SSD boosts performance a lot. The usual way is to make sure your data is fully synced to the EN server. If you have any local notebooks, you have to make a backup yourself. Do this with one backup per notebook, because the information in which notebook a note is located will be lost. Then uninstall EN from your PC, maybe followed by restarting it. Go to the EN website and reinstall. Usually it will try to install on your C-drive. After installation, log into your EN account. It will then start to download all your notes from the EN server. This may take a while, depending on your internet connection. If you have exported local notebooks, you have to import them yourself. With one backup file per notebook, you can select the notebook.
  17. Among all measures to improve performance, the most effective is to install on a SSD drive. There are others: Parts of the data base can be improved with the extended Help menu. Hold down the ctrl-key before clicking on help. Below the usual menu items are additional ones, which run through the data base and check for errors. You can try one option after the other, but let the program time to run its course before starting the next one.
  18. Often times this kind of performance issue can be addressed with hardware, that is, more memory and and SSD drive. Not always, but most of the time. Worked for me anyways. How much memory and what kind of disk on your machine? There are also some optimize options when you hold Ctrl and press Help in the menu bar. IAC, I am at 43,500 notes without any performance issues. Pretty much instantaneous response time on a 7 year old docked laptop. FWIW.
  19. [I sent this out via Evernote Support on May 4th and besides a computer-generated email response saying "we got your support request and we'll be in touch with you", Evernote Support (and I am a Premium paying customer) has been silent for 4 days]: We are back to square one: months ago I complained about the terrible, sluggish performance of Evernote when typing a note. The next update of Evernote cleared out the issue. Everything wonderfully well after that corrective update. Unfortunately, the latest update, "version 6.5.4.4720 (304720) Public" which was I installed about 2-3 weeks ago is terrible. We are back to the problem I had earlier: when typing in a note VERY sluggish performance. It's like I'm typing through molasses. This is happening on this, my personal Evernote Premium account, on a Windows 10 PC AND a separate work account (another Evernote Premium account), on a Windows 7 Pro PC. So, clearly, the problem is NOT my computer. It IS your software. PLEASE fix this! It is ruining my productivity. Thank you. Please stop releasing buggy updates that ruin perfectly well functioning software! Your Quality Control department needs to do a much better job of vetting updates to make sure you are not deploying buggy software!
  20. Maybe because admitting that a hardware upgrade is needed for decent performance on Windows would not be a message that they would want to send. It also may not be something they actually tested and quantified, but installing an SSD will give you overall better system performance that you will notice and hopefully it will also improve your Evernote experience.
  21. From the threads here, I would not say "SSD = never have a problem". But many postings complaining performance were HDD-based Windows. For EN access time to information is more important than number-crunching power. So it seems that CPU-power is pretty irrelevant, but SSD-speed in data access can push performance a lot. Besides, SSDs got really cheap in the last year, 500GB selling currently for prices that start at about 50€/$, and 1TB at about 90€/$. Switching from a HDD to a SSD is the one investment giving the most bang for a buck, especially on older PCs with a cluttered C-drive.
  22. Doesn't mean it won't work. Practical experience on my part. Many years ago, BAD EN performance - install SSD - EXCELLENT EN performance. Sure it's only one data point, but a fine data point for me. IAC, just about any app or machine performs better with an SSD and more memory.
  23. ... In any case, local or not, your main (working) EN database MUST be installed on drive C:, which is the main drive of your Windows PC. EN will not work from a database installed on any other drive, especially not on any external drive. For performance this C:-drive should be an SSD, not a classical HDD with a spinning disk. Most performance issues here in the forum can be related to running a large EN installation on a HDD. Then because all you have is local, you need to do backups. I personally run my backups from my Windows PC unsing a program called Acronis True Image. It is easy to set up, runs completely stable and the recovery works (I’ve tried it). Follow the 3-2-1 rule when doing backups: - Hold 3 copies of your data - 2 of them on another media (not another drive in the same machine) - 1 of them in another place (friends, relatives, bank vault) Maybe check Wikipedia about backup strategies. But do not think too much about it - run the first one right now, then start optimizing.
  24. From what I read in the forum, a SSD is the only way to get good performance whenever there is a significant size of the EN data base. Since EN does not allow to pick the drive it is running from, this means replacing the system drive (C:) by a SSD. I can not confirm this, because I installed on my Win10-computer right away on my main SSD. But there are many reports here that problems went away after installing a SSD. Personally I think EN should be more flexible in choosing the drive, to allow to install it on a secondary or evening external drive. But as it is, this means replacing the HDD holding the C:-Directory by a SSD. Depending on the computer it may be possible to reuse the HDD as secondary drive. Hint 1: Using a SSD to hold Windows and the programs will speed up the computer significantly. So it is worth switching even beside the EN issue. Hint 2: Since SSD prices have fallen far, it is completely viable to install a nice internal SATA-SSD with 500GB for about 60-80 €/$. They come with programs that allow to move the content of the current drive to the SSD without a need to reinstall.
  25. Ron Bauerle :Per your "This is actually a pretty good idea for an article (or articles) so I'm going to look into getting it created and added to the help center! Feel free to post suggestions and possible FAQ questions in this thread and I will take them into consideration when drafting it" ... When I think about Evernote performance problem diagnosis and repair I imagine a diagnostic decision tree/network. See examples[1]. One would 'enter' the decision tree at different SYMPTOM nodes, e.g.: 'Slow at "Search notes"' 'Slow at "New Note"' 'Slow at clipping in browser' ... the decision tree would lead you through DIAGNOSTICS and INTERVENTIONS. A DIAGNOSTIC might be 'Check computer for available CPU and memory <... with a URL with how-to on performing the check>'. [digression: my not-young Windows 7 PC will show Evernote performance problems before any other software shows performance problems.] A INTERVENTION might be "Run 'Optimize Database' and 'Fix All Notes'" or "Close browser windows and open applications" Traversal of the diagnostic tree might look like: 'Slow at clipping in browser' -> 'Check computer for available CPU and memory' -> 'NOT OK' -> 'Close browser windows and open applications' -> 'Check computer for available CPU and memory' -> 'OK' -> 'Retest clipping in browser' -> ... [Digression: I need to find a piece of software that facilitates drawing the kind of diagnostic tree to which I elude, above.] [1] https://www.google.com/search?tbm=isch&q=problem+diagnosis+OR+isolation+decision+tree&chips=q:problem+diagnosis+isolation+decision+tree,online_chips:differential+diagnosis&sa=X&ved=0ahUKEwjQltup9IHdAhVM6YMKHRGSCwsQ4lYIJygB&biw=1209&bih=549&dpr=1.1
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