BenToT360

Hi, I have a Free account with the monthly upload restriction of 60 MB. I used all of that last month. Yesterday under Account/Account Summary/Monthly Usage, it stated that my limit would be reset in 22 hours (I registered to EN on the 7th). When I check the Monthly Usage today, it still shows that I have 0% available and that my limit will reset in 29 days! The same is happening for the Android version, so it is not just a client error. I have read through many threads, and for most people, it showed that the limit had been reset on the Web Client, but not on the Desktop Client. I have a different problem: The limit just did not reset and started the countdown for next month ... Now sure what I should do. I have not found a forum to raise this issue with the EN Support. Maybe it is just my oversight, but if it is true that you cannot open a support ticket without having a paying account then it is a malicious practice.