Mel v

EN constantly loses notes. I've tried to cancel my subscription due to that and multiple other issues bit they still took my repeat subscription (about 6 months after I cancelled the yearly plan). Appalling!

Hello, I have been trying to contact customer support since mid Nov 22. My evernote has always been useless and despite few technical support contacts it always lost important notes, didn't work etc so I gave up with intention if allowing already paid for 1yr subscription cease. Evernote then took further year subscription (without my consent & despite having opted out of auto-renewal). I havnt used app for least 6 months of my year subscription as was now they'll charging me again. I've contacted them several times for refund but zero reply. To have an app then doesn't work then charge (reasonably) high fees with no customer service. I have few friends who tried app too and gave up using it for similar problems