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Nannile

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  1. Thanks a lot for the link for device check. That's pretty strange - I did updated device access on my first recent login, as it was suggested in the prompt window. However, once I deleted all inactive devices via that link today, the request to upgrade the account disappeared.
  2. I was planning to return to my EN account yesterday only to find that every login triggers the upgrade request. On my first recent login I followed the instruction and assigned two devices for my free account: one for mobile and one for laptop. However that did not help, on every logon EN shows me the request to switch off my 2 devices or upgrade the account. As I have not used EN recently - no recent clippings or docs or notes, nothing, I don't think it might trigger an upgrade for that reason. I don't have the access to my notes and docs, that are already there. I can't assess where free functionality is enough for my current purposes. I am simply forced to upgrade. It is something that appears desperate and does not nurture user loyalty. I would highly appreciate any help and suggestions how to tackle the issue.
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