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Mike Wood

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Posts posted by Mike Wood


  1. This is still a problem.... response from support was 

     

    "Francisco Virgen Peraza (Evernote Support)

    Aug 21 14:20 (PDT)

    Greetings

    Thank you for contacting Evernote technical support

    Unfortunately we are experiencing some issues with evernote.
    we will make a report and send it to the developers regarding this issue

    Francisco P"

     

     

    I was then sent an email three days ago to check how I felt the query had been dealt with and the links don't work!#?

     

    Hello mike wood,

    We'd love to hear what you think of our customer service. Please take a moment to answer one simple question by clicking either link below:

     

    How would you rate the support you received?

    Good, I'm satisfied

    Bad, I'm unsatisfied


  2. Note sure when it started and it seems inconsistent but I have just noticed the web client no longer downloads the full size file/image. It does on some notes, but on most it doesn't.

     

    See "JPG download size" in this notebook https://www.evernote.com/pub/m1kewood/ocrproblem

     

    Top image should be 1774KB rather than what downloads which is 214KB?

     

    In the same notebook "Large JPGs" images download at the correct size...

     

     


  3. @alba63 To be honest most of the missing features have returned plus we have several very impressive features we didn't have before.

    Personally I now only really miss two features:

    1. Filtered places view. Rather than seeing all your notes on the map you could filter for a specific tag like house hunting or restaurants.

    2. Thumbnail image view which would give you a thumbnail for every image in a note not just one.

    :)


  4. 2 quick issues:

     

    1. It is a bit much to require 2fa authentication to open a support ticket IMHO.
    2. When I did log into the browser, it only offered to "remember this computer for 30 days." It is my browser. It should never ask again (until I clear cookies or something), but minimally it should remember it for a year. I hope I am not going to have to log in and get a code every 30 days.

    1 LOL

    2 I think this is expected behaviour, probably waste 5 minutes a year though! :)


  5. This is a problem I had been ignoring. About six months ago my Outlook (2003) started playing up all of sudden various visual elements wouldn't appear or scroll properly. If you exit Outlook and re-load all is well again (it might occur 2-3 times a day). I wasn't sure it was EN until today, I set up a new client on EN using Windows 7 and Outlook 2010. Two hours later he was complaining of the same issues. I have disabled the Outlook EN COM Add-in on my PC and his and the problem seems to have disappeared.

     

    Any thoughts? 


  6. @Grumpy not sure how you are working but you don't need to use the outlook.com website if you have office365. You can add your outlook.com/hotmail account into Outlook within office 365.

    I don't think Microsoft will stop selling the perpetual license for Office 2013, you don't need to have a subscription although the home/student edition is very attractively priced for 5 devices etc.

    Regarding Mac Outlook it struck me, last time I looked at, that Parallels is the answer?


  7. @Grumpy I'd ask MS support to look at your account as the ads should be gone and you should see a feed for social network activity for people you are communicating with...in that window instead.

    I'm not recommending Onenote it's the package as a whole and how more and more polished its becoming. Outlook.com works well on the iPad.....

    But their 2fa is clever.... It works with the google authenticator, text message or even telephones you with a voice message with a code.


  8. @Edh I mention Microsoft for two reasons -

    1. Microsoft's 2fa solution looks very similar in operation to Googles. Well thought through and workable on mobile clients etc. without forcing constant 2fa challenging.

    2. Evernote has been thinking about 2fa for years, it should not be last to protect its similarly large user base.

    But agreed, make sure it works before release!..... Some hope :-)

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