Jump to content

sallysmith

Level 1
  • Posts

    8
  • Joined

  • Last visited

About sallysmith

sallysmith's Achievements

5

Reputation

  1. That is great information! I did check and fortunately the email has not been pawned. The one thing that EVERNOTE 'support' said was that if I received one of the login emails, then most likely someone did get into the account. This is very disturbing. Thank you, for taking the time to respond.
  2. I am getting the "We noticed a new login to Evernote and wanted to make sure it was you." emails at least once a week. I have read all the articles on this issue and have followed all the suggested solutions. I have 2 factor, I have checked my history, I have changed passwords every single time it happens. I have cleared cache, cookies and history from by browser. I use a password that generates 10+ numbers, characters and upper and lowercase and never use the same one twice. I show no mysterious devices in my device history. Yet, I get these emails constantly. I reached out to Evernote and they were unhelpful. Basically told me there is nothing they can do. Totally frustrated at the lack of concern on the part of Evernote and my confidence in their product security is zero.
  3. PinkElephant, thank you for taking the time to help me. I did find the tiny link you suggested which as you said is NOT intuitive. Interestingly, none of the drop-downs for stating the issue addresses if you are having security problems. (Although on another page, I did find that if you are a hacker, there are plenty of links for you to contact them...). Thank you again for your help!
  4. I appreciate you taking the time to help me, Gazumped! Evernote's definition of contacting support and mine are quite different. Their "Contact support" links lead to an article, and all the links in the site point to articles. Very annoying. Thanks for adding the new search term. I try to exhaust all options before posting, but this one has me scratching my head. Once again, thank you for your support.
  5. I keep getting an email that there has been a log in when I have not logged in. I keep changing my password. The link below has a link to "contact our support team" which sends you to "Trending Articles." I am frustrated to be sent in circles! It should not be this hard to report a security issue. How do you report??? "If you have a billing issue, cannot log in to your Evernote account, or have any questions about your account's security, please contact our support team
×
×
  • Create New...