beatit99

Have also submitted a ticket. Disappointed this isn't supported in latest versions.

For anyone else watching, I had the same issue and with a personal subscription put in a support request. After looking at my logs, support have pointed out that I'm running Windows 8 which is no longer supported. Don't know if this was the reason or just an excuse to blow me off. Pretty disappointing as I need to hang onto Windows 8 for a little longer yet for other reasons.