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FrankALE

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  1. One final remark. It crashed again, but after removing Evernote with Appdelete and a renewed installation it now works fine. Seems that just dragging it to the recycle bin is not enough.
  2. The support team has found the solution and it works fine again: we think the issue you are running into is due to the known issue with our Mac App Store version of Evernote. We are working on that. This issue should be resolved when you reinstall our direct download version from our websiteTo reinstall Evernote for Mac, follow these steps: If Evernote is running, press Command + Q to quit the Evernote app Open the Applications folder and drag Evernote to the Trash Right-click (or Ctrl + Click) on the Trash and select Empty Trash Restart your computer Download and install Evernote for Mac from www.evernote.com/download Drag the Evernote icon into your Applications folder Open Evernote and log in to your Evernote account Again, thanks for all the support Frank
  3. Just to et you know that I contacted Evernote support. I will provide an update when they find a solution (or the problem)
  4. Thanks!!!! I followed the advice with the import folder, and it seemed to work again. I scanned a few documents, and they all ended up in Evernote as expected. Then suddenly it stopped working. Pdf's ende up in the desktopfolder, but were not transferred to Evernote anymore. There was a flash of a red pop-up for a fraction of a second that said that something was wrong with my account. I checked the connection to the desktopfolder, seemed to be normal. I tried to drop the pdf's from the desktop folder into Evernote, but all files remained grey as if they have not the correct filetype although some of them were already correctly imported just before. When I open a file from the desktopfolder with PDF expert and print it directly to Evernote it seems to work (even though the filename is the same except that it ends ...pdf.pdf). I also checked my account, but it was payed for until next year. I really appreciate your effort and swift responses.
  5. I did not have much time today to puzzle my way out of this. However, I changed from Preview to PDF Expert as default pdf reader, and at least I can open the pdf's in Evernote again. I did clear all the workflows in my Brother scanner and installed a new one, but even with PDF Expert as default the scanned pdf's could not be added to Evernote with the same message.
  6. Thanks for the reply. It happened in between scanning of different documents. The first ones got accepted with a similar filename, then all of a sudden, evernote 'refused' tot accept an identical file name. I noticed that I couldn't just drop the file into evernote anymore when I picket it up from the images map on my harddrive. If I try this with another pdf file I could still drop the file into Evernote. I had no problems with this scanner for more than 2 years, and I did not change anything to the process Finally, I just cannot open a pdf from within evernote anymore (which usually uses Preview as default app). This happens also with older pdf's scanned with a Fujitsu scanner and somewhat different file names. So it seems something with pdf handling has gone wrong.
  7. This is the version of Evernote that's on my computer: 10.37.3-mac-mas-public (459085) Bewerker: v147.0.18080 Service: v1.52.4 © 2019 - 2022. Alle rechten voorbehouden I have an iMac 27", late 2014, MacOS 11.6.6. Big Sur
  8. Thanks for the reply. It happened in between scanning of different documents. The first ones got accepted with a similar filename, then all of a sudden, evernote 'refused' tot accept an identical file name. I noticed that I couldn't just drop the file into evernote anymore when I picket it up from the images map on my harddrive. If I try this with another pdf file I could still drop the file into Evernote. I had no problems with this scanner for more than 2 years, and I did not change anything to the process Finally, I just cannot open a pdf from within evernote anymore (which usually uses Preview as default app). This happens also with older pdf's scanned with a Fujitsu scanner and somewhat different file names. So it seems something with pdf handling has gone wrong.
  9. I scanned several documents without a problem, suddenly I got the message (freely translated from Dutch): "file type with the name Scan-2022-05-29_110258.pdf cannot be uploaded to Evernote, try zip version" . Previous scans with the same name format did not give any problems. Scanner is Brother ADS-1700W. Also I noticed that I cannot open previously scanned pdf's with Preview anymore. I restarted everything, checked for updates but problems persist. Can anyone help? Thanks
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