This issue of reimbursement is not what you said, because you don't know the story. For weeks I've been trying with support that doesn't know anything to solve my case, especially with Android that can't create 1 note. In my country, not saying it's better than yours, if we pay to wear something for 1, 2, 3,... years, if it does not work in this period we can request proportional return. In your country, not saying it's worse than mine, you pay to wear something for a year and break after 60 days is fine, who am I to judge.
On your tip, I appreciate your time, but there are no "settings" in the software.