dargent1

Yes, I am not blaming Evernote. I just thought they might have an interest in helping resolve the issue. Maybe the "Partners" characterization above overstated the anticipated relationship between the two. Perhaps I am only one of a handful that ended up buying and using Evernote for this purpose. And then, too FileThis is still working for my credit cards. I wonder if Evernote works with "Veryfi", which claims they do the same thing as FileThis and list the banks.

Thank you for your suggestion. I am hoping that Evernote's team will attempt to assist us in this matter. Like many others, I bought and set up Evernote on FileThis' suggestion, as they were represented to be a team and partners in a then badly needed solution: Like others, I bought EverNote expressly to use it in conjunction with FileThis, so I am hoping that the Evernote team will want to step in and in some way help us in overcoming this serious glitch in the Evernote systems we have set up.

For years I have been successfully using FileThis to download all my bank and credit card statements automatically into EverNote. Suddenly FileThis can't connect with Fifth Third Bank and says I have to sign into my bank account and answer a question. (All my other sign-ins continue to work perfectly with FileThis and Evernote.) So I sign into my bank account over and over and there is no question although I get in fine to my account. I contact Fifth Third and am switched to a Supervisor who says Fifth Third "has never allowed such connections" and she ignores my telling her that it has been working with Fifth Third literally for years for me. So I write FileThis and they say they don't know what the problem is. So as a last resort I am asking Evernote and its users on this forum if anyone else has run into this problem and if they found a solution. It's the main reason I use Evernote.