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Posts posted by mkraft77

  1. 34 minutes ago, PinkElephant said:


    I would unsync devices in question. In the devices view in the account settings it shows when a device was used the last time. That may be a starting point - however I found the value for web to be unreliable. You have only a limited number of unsycs, so not too much try and error.

    Check your access history as well - if somebody else was able to enter your account, this will register as a new device. If this is the case, there is a completely different problem to be solved.

    Many thanks for that URL. Maybe I can figure out what's going on -- and what to do in response -- from that.

    I guess I can get rid of the 'Mac' that's noted as being from 78 months ago. That would seem to be the obvious choice, especially since I see that 'unsyncing' doesn't lead to any loss of notes, which is what I thought might or would happen.

    I agree that the 'web' "device" isn't particularly useful, but it does keep your account available in case you don't have your own hardware with you and need to access something in your account.

    • Like 1

    26 minutes ago, Mike P said:

    If you look at your account details on the website it gives a list of exactly what devices are in use. Click on your user name at the top left of the screen and choose account information. V10 and legacy count as two devices which might explain it if you are using both.

    Thanks, yes I'd already done that (checked at EN's website). My Mac (i.e., a single device) definitely seems to be being seen as two separate devices according to the listing there.

    How can I figure out which "Mac" device EN is actually syncing to? I assume it's the one marked 'Current,' since the other refers to a date 78 months ago, which is presumably when I first created my EN account. I don't know how two identifies for the same device ended up being created. This issue is new to me, never ran across it before.

    I also wasn't able to check my EN version number -- that information wasn't available even when I was logged in to my desktop account, because the 'excess devices' error message blocked access to all features, including checking the version number. (Not a smart move, Evernote Team.) I may very well be in the other 'version' category (the older one).

  3. I've found myself effectively locked out of my account -- even after logging in – with no explanation of what the 'two device' maximum is all about. 

    I'm informed that I'm using 3 devices and need to eliminate one from syncing.

    My devices are described as:   Desktop / Mac / Web.

    Apparently, one of these has to lose syncing unless I upgrade to a 'premium' account.

    But how are the "Desktop' and 'Mac' two separate devices?  I'm using the Mac Desktop. That's one device, not two.

    This 'surprise' notification about an apparent change that's been made by Evernote is the strangest way to find out about 'new changes' in an app I've ever encountered.

    Especially with not having access to my account until I figure out what this new device limit is about in order to make 'the right choice.'

    *** Advice will be greatly appreciated. ***

  4. Thanks. I don't recall ever having run into this before.

    The article is: https://www.foreignaffairs.com/articles/russian-federation/2017-03-10/russia-trump-and-new-d-tente

    In the 'simplified' clip it ends at "threaten the postwar liberal order." (end of 4th paragraph from the end)

    The 'full' clip preserved the entire article (but of course also all the graphics, etc. I didn't want).

    I'm not familiar with Nimbus Capture but thanks for the tip, I'll check it out.

    I'll note the issue via Twitter also.

    • Like 1
  5. 21 minutes ago, CalS said:

    If Windows, each user can have their own Windows log on and their own version of EN and Clipper inside that.

    But is that required -- i.e., a separate user account at the 'computer' level -- just to access an EN account?

    This is on a Mac but I believe 'user accounts' work pretty much the same as in Windows.

    I wouldn't think that (a separate user account) would be necessary, but maybe the fact that  EN stores data locally as well as on the Web (unless disabled by the user) assumes/requires it. (?)

  6. 8 minutes ago, jefito said:

    So everyone has a separate Evernote account, right? Are you setting up separate user  accounts for the computer? Or is everyone sharing the same user account?

    It's one other person, with her own account, & the issue is how she can access her EN (& Web Clipper, which she needs to install) on my computer.

    I already have my own EN account and Web Clipper on my computer. So the question is how to prevent anything related to EN being associated with my account.

    If she were to log into her EN account and then go to the Chrome Web Store to install the Clipper, I assume that would either fail because my own Clipper would be recognized or the install (hers)would overwrite the current Clipper (mine).

    BTW, this is on a Mac.



  7. Maybe I'm missing something but I'm perplexed by all these posts, especially those urging Evernote to create a Clipper implementation for Brave.

    (Maybe it's because most of these posts are old?)

    Under the current Dev Build (BRAVE) there should, as far as I know, be no problem installing the Clipper because it thinks it's installing in Chrome. 

    Or is there something about the Clipper that makes it different from other browser extensions? 

    • Like 1
  8. The current dev build of the Brave browser supports Chrome extensions in general. So far, I've had no problems with any I've used.

    Is there anything unusual about the Evernote Web Clipper that would (or might) prevent a successful installation in Brave or other Chrome-like browsers?  

    I posted here (rather than under general discussion of the Clipper) because I use a Mac and don't know whether implementation of the Clipper on the Mac has specific considerations that don't apply in Windows.


  9. Thanks, I did search but found nothing that made it clear the Clipper was only available as an extension.

    I knew it was used primarily that way but thought there might also be a standalone version, as is often the case with extensions.

    It would be very useful to have the Clipper's functionality available when using a browser that doesn't support the extension.

    As opposed to having to run a supported browser just for that purpose.

  10. I've recently been using another browser as an alternative to Chrome. That browser doesn't (at this time) have an 'extension' for EN's Web Clipper. 

    I've used the Chrome extension version of Web Clipper for so long I can't remember if there's a standalone version of the Clipper that would enable me to use it in the other browser (or in any browser).

    Is there?


    (The 'other' browser is Brave . . . https://brave.com/)

  11. 6 hours ago, DTLow said:

    To locate the database folderUntitled.jpeg.2f3d17b2c22192fcc01e7a03c6d8c9fa.jpeg
    On My Mac, I click on About Evernote, and press the option key
    A link to the database appears

    The database folder is named as a numer  nnnnnnn

    >>I've always assumed that with both 'web' and 'local' EN active, what's in one location should duplicate what's in the other.

    Macs have a complete copy of your notes, including Local Notebooks
    The Evernote Servers (web) don't include Local Notebooks

    Thanks, I guess the reason why Spotlight didn't find any is that the word 'Evernote' doesn't appear in any of those file/folder names. 

    If you needed to use the local EN files on your hard drive because the web was down, are there instructions on how to do that?  Or would they be available automatically just by running Evernote? 

    Also, does being able to access your 'notes' outside of Evernote require first converting them using some other app's native conversion methods, or are there other ways -- at least just to get to all of the 'text' in your notes (without first having to have them converted by OneNote, etc.). 


  12. 1 hour ago, DTLow said:

    You have to download the pdf to your computer before you can insert it into a note

    OK, thanks again.  The analogy for me was:  Until recently, if you wanted to insert an image in a tweet, you had to download it to your device first, then upload it into the tweet. Then it became possible to just copy-&-paste the image from the webpage where you first viewed it, eliminating the need to save it locally first.

    So I thought, why then would you not be able to do the same thing with an EN note -- i.e., eliminate the intermediate download/upload stage.

    It would not concern me whether I was getting the image to where I wanted it -- in an EN note -- from my computer's hard drive or from 'the cloud,' etc.

    But it seems that EN isn't equipped to do that (unless PDFs are a special case and always have to be saved locally before being copied/moved to another location, whereas photos/images don't -- i.e., they can just be copied into a clipboard/buffer and pasted from there).

  13. 2 hours ago, DTLow said:

    I can't speak to Gmail app
    Just to be clear, there are two aspects - the service and the app

    For the import folder, it's platform dependent
    - for Windows; all you have to do is set up a folder and let Evernote know to watch it
    - for Mac, its driven by the folder (folder actions) and yes, you need AppleScript 
    Without using an import folder, I can drag pdf files into a note or on top of the Taskbar Evernote Icon

    Thanks.  Re: Gmail, I was referencing your prior statement ("I use the Apple Mail app, with Apple and Gmail accounts. No problem exporting pdfs from my mail.").  I meant Gmail as it's used by most users (I don't know whether that's considered a 'service' or an 'app').

    Re: drag-&-drop without an import folder, I assume you mean you can do it from Apple Mail, which may offer that. I'll have to look into whether Gmail can do it.  As mentioned, I couldn't 'select' an email attachment in Yahoo! Mail. I think it may have been an 'image' file rather than a PDF but don't see why the behavior would be any different re: drag-&-drop since EN supports drag-&-drop for both.

  14. Thanks.  Do you mean that Gmail exports email attachments by itself, or that it still needs Apple Mail (which I don't use ) for that?

    If so, can it be done just via drag-&-drop of the attachment into an EN note -- i.e., by selecting it with the mouse in GMail and dragging it into EN?

    Re: import folder, so AppleScript is needed?  That's something else I don't use and I doubt I'll find the time to learn it.

  15. Quote

    You're a little late; current version is 6.9+, and 6.10 is in beta testing

    Thanks.  Should have mentioned that since I'm running OS X 10.9.5 (Mavericks), EN 6.8 is the last version I can use.

    Re: the two download options, I did the 'Direct' download, so that's the version I now have installed.  Do I need to be concerned about "changes … mandated by Apple"?


  16. Quote

    You can download the new version here or from within the app. Please note that the new version is now available to users of the Direct Download version of Evernote, and will be available within a few business days to users of the Mac App Store version.

    I decided to download v. 6.8 from the "here" link shown above, as for some reason I wasn't prompted to upgrade (from 6.5.1) when I opened Evernote.

    What distinction does the above refer to -- i.e., what is the "Direct Download" version as opposed to the "Mac App Store version"?

    Also, when I used the Mac's Software Update to bring up the 'update version' dialog box within Evernote, the download kept aborting.  Any idea why?


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