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Lesicaire

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  1. Could not agree more on what has been wrote here. My thought and feeling at the moment. I have past the stage of being frustrated to be just well... can't even name it properly. Something between pure sadness and disbelief. The way I see it Evernote is a great idea, a great product just poorly executed. Like most of us I love the damn Green Elephant for more than 10 years. Ten years of my thoughts, ideas, work, memories are in these notes. My day to day workflow (unfortunately) depended on it. I am exhausted to battle with EN Support to find out why this and that doesn't work. My bad I shouldn't update the to v10. It's done now. But After more than 10 years I have decided to leave EN and move to Nimbus which I have been tested for the past 10 days or so. It is not EN for sure. But It will do the job I need for now. I would have gladly pay triple the price EN is asking now if ONLY they could guaranty after all these years a stable robust rock solid reliable software. But now frankly I do not trust this EN anymore. Not with my data and more importantly for me: my time. My time has value. And when EN messed up the way they have done now they basically taking away what is the most precious from me: time. Because God knows I have wasted time find workaround the past weeks just to get simple receipts get scan send over to my EN desktop, or webcliping a simple webpage or pulling up a simple note when being at the bank to retrieve simple info or recording a meeting I had with a client for 45mn to find out that EN IOS v10 at the end of the recording well did not save it and deleted the recording. You report it to EN support team with a ticket number, they ask the log, reply to you with "we understand your frustration... The dev team has prioritise your issue bla bla bla..." then silence for weeks. You are left to dry with an app that you paid which doesn't work, EN is M.I.A. and you can't work and do nothing. Enough... I'm out.
  2. Not sure what's going on at EN HQ but I have been downgraded to basic account just now when I do have a valid Annual Premium account that is valid until the 28/02/2021. That's exactly 5 months and 2 days from now! And all because of IOS v10 mess! Sorry for the rant again but this has been epic disaster days on my workflow and on my nerves for days now. I can't count the number of ticket I raised with pin point details info I did provide in order to help them troubleshoot the various issues I have been facing. One of which was related for some reason to have a EN Business account that I have canceled more than a year ago popping back in and getting mixed with my personal Premium IOS account. Notebooks of this EN Business account which I clearly requested to be canceled and haven't paid the subscription since got mixed up with my Personal account. Not sure why happened there. Courtesy of IOS v10. I did what I was trained now to do: raised Ticket# 3158962 and report the issue along others at the same time. First email I will get will come from EN Frontliner support keep my EN IOS open for 2h making sure that it doesn't locked and eventually it will sync correctly and thus resolved the issue with the EN Business notebooks. You all guessed what happened. Didn't work. A few days later got an email from Escalation team a girl named Ana P. telling me that she can't find any record that I did request EN Business account to be deleted. The account was "deactivate" apparently. I replied at the time there were no option offer on site to "delete" EN Business account anyway. Maybe this has changed now not sure. Anyway she will be glad to delete the account and make sure it doesn't get mixed up with my Personal Premium account. A day goes by. I started to have some syncing issue on my EN Windows yesterday. Couldn't sync for some reasons. Then I noticed this morning the syncing went through just found and checked the log event and could see EN Business account notebooks deletion entries. So I guess something has been done. Then just about 30 minutes ago I was just browsing the net reading a simple article about whatever and decided to webclip it as I do often on my laptop. Then a pop up comes up saying : I open EN and I realise I just been downgraded to Basic account. So now I have been asked to pay again for something that I have already paid for a year in which still valid. So this message is really for @Shane D. to ask him to have someone to correct this asap please. When asking for help because EN release IOS v10 not ready for the public, we the users shouldn't be going through to such difficulties. It's really not funny now. It never was. My support: Ticket# 3158962
  3. What is striking me is that it has been more than 5 days now since the release and there is nothing in the App store showing up so far. No version 10.0.1 or 10.0.2 or 10.0.3 etc to address the multiple issues that million of PAID users are facing now. Communication is disastrous and inexistant after CEO Ian Small being present during his “Behind the Scenes Series” spreading us with future of “Stability” and “good foundation”. Where is all that today? And more important: where is he when the ship is sinking!?! Is he not the Captain of the boat last time I checked? Or will he swiftly as most CEO do shift the blame on a poor coder in EN building who knew better IOS v10 wasn’t ready for prime but was push by management anyway because hey! that’s what management do: push from high up down to bottom because they can regardless. They stick they finger up in the wind and hope for the best. And when things go sideways as most of the time they surely do someone or some people down on the line will take the blame. And the management above will be quick to shift their anger towards the poor guy (or gal). Well Mr Ian Small sorry to say but you are indeed a very SMALL ceo. I rest my case.
  4. And another bug... (sad... very sad... What a mess Evernote...): Just attempted to insert a picture into a note. Well didn't work for me. Keeps looping for ages... then nothing. Just nothing. The picture doesn't show up inside the note. See below (after 37mn waiting): But it doesn't end there unfortunately. You would think I could get rid of the note that has been created right? Well hell no... The bugs demise needs to carry on a little further by not letting me deleting the newly created note as shown below: I did several attempt without success. The note is still there. But for some mysterious reasons it doesn't sync to the cloud server and stays locally. Not sure if anyone can replicate this. But this is definitely another bug. I can't believe this kinda things has not been tested...
  5. @Chris W @DTLow Nothing comes up on my side guys. Clipped two pages in Safari an hour ago. Just checked now, synced (IOS, web, Win and Mac) nothing. Could be a sync issue related. But it's definitely a bug.
  6. One more bug to add to the list: clipping on IOS doesn't work. Just tested it now and it doesn't send the the note to EN IOS or the the Cloud server.
  7. I had the same kinda problem as mentioned by @Jason Goldsmith but in my case EN loaded an old EN Business account I had more than 2 years ago which has been closed down. On top of that I have 22238 notes in my EN Windows client when in IOS it only shows 14630 notes. I did attempts a few things: > Sync EN Windows clients first which seems started syncing the IOS clients up to 500 notes more then stopped. > For the EN Business folder I couldn't deleted them directly but going to the notebook menu and selecting them seem to make them disappear (I had 300 of them so I had to do this for each one of them). The problem is it all came back anyway.... So I deleted the app. Force shutdown my iPhone /Restart the phone > download the app and for some reason my data are still cashed in the phone (despite deleting the app). So I am stuck... And yes @Shane D. I did open a ticket about all this...
  8. Yes the adapter you mentioned Etonreve will work just fine. Bear in mind that you will not get the same read/write speed that you could get with an SSD Hard Drive but it will be much more faster than your HDD 7200rpm Hard drive. "Do you think using a USB hub would be a problem for the adapter?" -> Nope. As long as the USB hub is powered it shouldn't make any difference. What laptop model you have? I'm surprised that you don't have an MMC/SSD slot on the side of it. If you give me the model/specs of your laptop I can tell you if you do have this kind of slot or not.
  9. PS: If you can't afford an SSD Hard drive just go buy one of the SanDisk Micro Flash Memory Card (see link below) or something similar to this. On most laptop you can use these Memory stick card and if you have a desktop you can find cheap adapter that can fit on your desktop PC. The Memory size of these card go from 16Gb to 64Gb and you can find some at 128Gb (Depending on the size of you .exb file). The important point here is to select one that speed up at least 45MB/s read/write or more with no Frustration. Then follow the same process I mentioned on my previous post by moving your .exb on the Memory Flash Card. I have tested it on my 2 laptops and Evernote works like a charm It is a cheaper solution than an SSD Hard Drive but it will do the job as well SanDisk Link: http://www.amazon.com/SanDisk-Extreme-Frustration-Free-Packaging--SDSDX-032G-AFFP/dp/B007M54E1M/ref=sr_1_1?ie=UTF8&qid=1401912037&sr=8-1&keywords=sandisk
  10. Happy to help Marc Evernote should advertise SSD Drive hardware to fully enjoy Evernote features and such but most important to just being able to use it rather spending time waiting for it to work Anyone having Evernote large .exb file (the place where EN store you data) SHOULD move that file onto an SSD Drive. Evernote doesn't need large RAM or fast CPU to run perfectly. It only needs a fast read/write Input/Output hard drive. For those of you who still have a doubt about this just look what hardware process Evernote uses the most when it is open (On Windows go to the Task Manager > Select Tab "Performance" > On the bottom click on "Resource Monitor" > On the "Overview" tab under "CPU" Highlight "Evernote" and tick the box to isolate all the Evernote resources hardware only to show it on the Graph > then look the yellow graph (Evernote) on the right hand side for CPU, Disk, Network and Memory and you will see the one which always reaching the max is the Disk one).
  11. I know exactly what you mean in this. I have been myself in the same situation during a meeting recently. EN was open and sync was disable. Just hovering EN to select a note and "not responding" started for a minute or so.
  12. EN has mastered the input of the information. Webclipping, sending content by email to EN, etc.. The point they are not good at all is the exploitation of the information once is in Evernote the user: search, indexing, data modificationm etc. It is often there that the frustration start with EN. People hear about all the fuss about EN, sign up then feed the beast with contents and info. Then when it comes to recall or modify your info -> "not responding" ; "EN has stopped working would you like to send the error to EN support". The day EN will make more robust their client on any platforms (the output part of EN and not the Input) they will jump from 100 millions to 500 millions users in a matter of a year.
  13. I agree with you on this problem has nothing to do with hardware. But the point I was trying to make is the way EN access the .exb file on any given system: by I/O disk reading. More you have a large .exb file more that reading access could take time. That said even with the most fast SSD drive out there you will still have the "not responding" message. The difference I have when I test it on 2 of my different machine (one with SSD and the other one with HDD) is that the SSD one lag time is considerably less longer. I have a laptop with a "Corsair Neutron GTX 240GB" SSD drive on it and I still have the "not respond" message from time to time but it can only last a couple of sec and not more. The whole problem is just the way EN index the data. Just look the way Outlook can index emails and how fast you can retrieve them (I am not a big fan of Outlook but I have to say that having more than 5000 emails and be able to find one in particular in a matter of few sec impressed me). Why EN can't just do the same Indexing system? I don't get it.
  14. Performance issue has been a problem since EN exist to be honest. This "not responding" problem has never being addressed by EN dispute Mr Libin promises to dedicate this year to improve EN performances. I agree downgraded to 4.x helps. I personally also changed my hard drive to HDD to SSD and this radically changed EN performance. You know to keep in mind that EN require a lot of Hard drive reading specially for those of us (like me) who has a large Evernote.exb file. Downgraded to 4.x couple with SSD Hard drive (make sure to have your .exb on the SSD) will make you love again EN.
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