I reset my HTC EVO 4G due to it locking up and re-installed Evernote. Now ALL of my notes (approx between 20 or 30) have totally disappeared both on the phone and on Windows. I have been adding this VERY IMPORTANT info for quite some time now have depended on android Evernote (and the alleged Windows backup) to guide me through many personal and business projects. Suddenly, it is all gone. And here is the best part...I have tried repeatedly to contact Evernote on this and have been TOTALLY IGNORED! Beware...the product and the company are not what they claim to be. They have wasted a ton of my time and efforts with their so-called promises of "security", "quality" and "professional concern for their customers". BEWARE, THERE IS NO SUPPORT NOR CONCERN FOR THEIR CUSTOMERS!