SWSL

No way! I use this for every note. It's my primary method of building a note. Is this certain? Is it a bug that's being worked out ? Fatal flaw if so.

Is it REALLY true that we can't access any of our offline notes anymore in V10+? I even keep my networking notes on Evernote for troubleshooting. When my or anyone's internet goes down, which it does twice a week here, I can't access any critical information anymore? If true, this is no small thing. This is a major, major sabotage of the functionality. Forget fonts, even search. The only thing worse they could do is start losing our actual data. I have been sucked in to building my whole life's information system around this product. Is this "removed feature" going to be a central problem to the new platform or is it possible they can return it's function.

+1 here. Freezing and crashing in Windows, significan slow downs in Android. Used to be fine, didn't even think about it. Something changed in the last few months. I now know how to really close EN in windows in order to reopen and get back to work. Very slow at times in Android. Getting harder to use. That's MY experience.

Thanks. I was hoping not to come off contrary or irritating - as your help/guidance here on the forums is golden ! And I do hope that if Antone exists, they are not so offended that they cannot come back and clarify. Occasionally somebody is misread for a shill, bot or advertiser on a forum or comment thread and then returns to show otherwise. I don't see any personal attacks that would discourage that.

Respectfully disagree. If anyone at EN reads this discussion, then they are getting input. There are valid points to be made about announced marketing moves, especially ones declared to be in flux, and especially when they declare: And with our feedback, as certain considerations are repeated or reinforced by various then they will naturally have more weight and value than than the passive silent stance you suggest we users should assume. OK, you contend that we users have no place in the decision process. Is this because user/public reactions have NEVER had any effect on corporate decisions? Or that EN in particular has a history of fully ignoring user feedback more than most and that will never change? Better to offer dialogue and input and if they weigh little or not at all in decisions than so be it. They might serve in the process, and at least we spoke up. Again, accessibility to EN as a service and their long-term viability as a business are important to many of us. If you truly feel that all comment on this key aspect of Evernote as a service is completely pointless, then...well, silence is an option we each have open to us without the need to belittle nor silence others. In that vein, I don't think that reducing all discussion here to common categories of (the all too typical- agreed!) poor reading comprehension questions is accurate nor terribly generous to those of us who might have something to say. cheers

Reading this one, I immediately thought "shill!" I checked the user profile and they had just signed up right before posting this one post. Draw your own conclusions, but as reviews go, this would have been flagged for fake by any algorithm.

No, it's not reconcilable at face value. This is what led me to immediately read between the lines and conclude that it's corporate PR speak for "we think we can make more money by eliminating the Plus option " "but we don't think it's best to frame it in those terms to our users" And the "gathering feedback" translates to: they are going to see how the numbers go without Plus and if it doesn't yield more income, then they might reinstate a lower price subscription tier with a few changes so it doesn't look like they just made a mistake and are back-tracking. That is, IF this move doesn't pan out well. It'll take some time for them to find out as they watch the subscription numbers in the next few quarters. If they come back with a new tier, then we might infer that offering a lower subscription rate did produce more overall income than only offering a Premium tier at the current price. They could decide to lower Premium's price, but that seems far less likely. The claim that Plus is not popular could be true or it could be part of the framing. Plus could just as well be too popular, as some have suggested, and they think that by removing the option many more will be driven to Premium than to free.

Yes, that's the trade-off to sort out. We went to a free event the other day downtown and parking in the garage right at the park was $20. Everywhere else it was $10, but less convenient. Those $10 lots were filling fast. The big $20 garage was nearly empty, 10% full maybe by the end. That garage still had to pay security guards not to mention the all their other overhead. Would 100% full at half the price been a better decision in that case - absolutely! In hindsight. On another day, with a more popular event, (or wealthier/lazier attendees) the garage may have filled at $20. Marketing decisions. In my case with EN, I started out at the free level and then concluded that I wanted AND could afford a plus account. Once a plus user, I went all in with EN. I now recommend it to others as a key service they should try out. I definitely would not have made the leap to the premium account price level, so, like, CramII, I would have remained a free user and probably not have integrated EN so thoroughly into my information management approach. Before that, I was using a simple folder system on my desktop that worked fine and was synced and accessible using free dropbox. Having a Plus account in my price range available made the difference in my case . I'm glad I got in before they closed the gate! Our (Cramll and I as two examples commenting here) situations are different from forum experts such as you and Gazumped and do offer up examples of casual basic account users who become motivated to go to the next level, if accessible price-wise. Time will tell how the numbers of Premium subscribers grow sufficiently to justify this decision. It will be hard to know precisely but if the ratio of new Premium to free users stays as high as Premium + Plus to free ratio has been historically, then they made the right move for the bottom line.

This is ongoing revenue that EN is leaving on the table. It's a risky decision to only offer one paid level. It might increase income or it may result in decreased revenue, driving more people to live with the free version or look elsewhere. Me, I believe that they are fixing something that was not broken and breaking things as they do it. But I repeat myself. Again, just want to see EN do well, make wise decisions for the long run.

I retract that. It's not helpful. But I do think it's clear that you yourself are a seriously committed user with so much time invested. A good thing, just perhaps less representative of the larger base out there.

Yep, exactly. The move seems most likely to be a way to eliminate competition of Plus with Premium. But then you add another interesting direction that competition might come from. Not just new users but users fleeing a future increase in Premium. I could not imagine an increase since it seems so costly already, but it's a good preemptive strategy. I don't think discussion with speculation is pointless before we know. Evernote just came out and gave a reason for eliminating Plus. An important aspect of my comment is that the publicly stated reasons are not necessarily the real ones for business decisions made in private. So we're bringing up more credible reasons for discussion. EN doesn't have to validate that speculation necessarily for it to be useful input, another data point for decisions under consideration. Perhaps reasonable but dissenting and/or questioning opinions and discussion actually help management to gauge potential reaction in the larger, less vocal base towards such decisions being contemplated. Silence while awaiting the fate of our lives' databases from above is less helpful, I think. Announcing an upcoming move while leaving the details open is a way to gauge reactions. I comment because I'm invested in this system myself and I want to see it continue functioning at a sustainable subscription rate for all. Not too cheap to be a good business model, but not so expensive it runs off users. I have no desire to go through the trouble of porting it all over to One note or wherever else.

Thanks -great to know the way the two device limit works! I misunderstood. I ran into the offline notes issue trying to use my android devices "in the field" where there's no data access and it was a critically needed feature for me. But yes, the upload limit also was significant motivation to upgrade. Absolutely. I'm always trying to point friends to EN because it's so useful to me, I think many more folks could benefit from using it. I'm an advocate. Now I know that I'm not getting them into something unsustainable - that they won't have to "go big (Premium) or go home. Free could work forever for many users - just not for me. I'm happy in the sweet spot of Plus. Still, my speculation about what's behind the elimination of the Plus option remains valid. Not complaining, just observing. As long as I can keep Plus, I'm on board !

I wonder if I would be an Evernote user if my only option was premium or basic. Basic is almost fatally limited as a cloud service (only two devices, no offline) while premium is prohibitively expensive for people who have to control their bills. I'm ok with paying for the ongoing cloud service, but that's it - I can't afford and don't need anything that premium offers over Plus. Plus is the sweet spot and most attractive subscription level to me, so naturally I imagine that most users go for Plus as well. And that far fewer EN users go for premium. So pushing new users to Premium is an obvious reason to eliminate the Plus option. I mean, keeping Plus on offer costs nothing- it's not like there's inventory taking up space on the shelf.. Nor is it extra work to get Plus into the subscription system, it's already there. It's actually cheaper for EN to leave Plus subscriptions on offer. Period. Unless they believe that revenue is being left on the table. That enough of us would pick Premium if it was our only option.. That's the gamble this marketing moves makes. Make more money off less clients? How many less? How many will be lost due to prohibitive cost versus how much gained in higher margin? Dropping Plus forces all new users to spend significant ongoing $ if they want into the ecosystem, or just go elsewhere. But fine, EN already has it's base. OK some new customers lost, but by also allowing existing Plus subscriptions to stay grandfathered in, that keeps the current (and I'd guess substantial) Plus base from fleeing. A strategy. I know Evernote is directly stating the opposite, so.... maybe I'm off the mark ....or maybe the original post is corporate speak. It's naive to discount that possibility. It would be interesting to see the true numbers for the three subscription levels.

+1 Always find myself resizing. Rather have that than, say "pixelate"

Yep, agreed, it would be a welcome feature. You probably already know that text passages within a note can be password protected. Obviously, the developers recognize the value of having some protection within Evernote as well. PW protection for entire notes or notebooks would be a logical extension, but may not be possible within the database design, I suspect.

I am amazed that you are calling use of stored note history for solving EN sync issues a feature though I agree that it WOULD be a feature if it saved us from poor USER practice. And that you think that we should have to pay more to recover an important note when the product fails and loses our info due to buggy syncing. Syncing is THE core service I'm ALREADY paying for. Just because the business wants to create more expensive payment levels does not mean that they are not obligated to do their job right for the products sold at another level and deliver what was sold. To charge me a second time to fix my note after EN broke it is horrible, as the other poster said. That's effectively selling customer support at a level when support was to be included. Now if they put that out there as a clear condition of service for their other paid levels then that might be acceptable. Something like: "Evernote Silver may lose data upon syncing on occasion and if your data is important to you , then you should only use Evernote Gold" Explaining away bad practices (charging to save our data from results of program bugs) gives the company, who's livelihood depends on providing a reliable cloud sync service, well, it gives them a pass when they really need to wake up and make sure their ship is not slowly "syncing" (ha ha) due to inattention to the most important aspect of keeping it afloat. Think about that, guys. We want this software to work and stay working. Ignoring core issues while constantly offering new features is far more attractive to the company and programmers. They need to be reminded that there are bugs to iron out, especially when our data is at risk. Personally, I was able to open EN on another pc disconnected from the net, copy the note that was over-written by EN and rebuild it as a new note before the sync messed it up. So, for me, I'm fine. But I do feel the need to push back against what I feel is often excessive explaining and excusing here - for everyone's benefit Steve PS. I find backup on EN to be confusing and not automatic in anyway like Office or my email programs. Yes I do it every month or so, but really, every few hours? EN needs to : 1) create an auto backup (with quick, selective restore) function that constantly saves where directed. or 2) keep note history and allow paying users (at least) access to it as a backup alternative. Protecting our data should not be the most complicated aspect of using the software.