androcles53

Thank you for understanding. I was sure there must be an easier way: it didn't occur to me to select the text before clicking the Web Clipper. Doh.

No, that doesn't make sense. Web Clipper can copy a whole page, or a URL, or a screenshot into a separate program, why not just some text?. Of course what I am doing works. I could also copy the text, then launch Evernote, then create a new note, then paste in the text. My point is that I should be able to select some text just as easily as selecting a whole page, which I will then have to hunt through later to find the text I want. It's basic HIG.

What I currently do is to choose screenshot, then go into it in Evernote, select the text, paste it outside the graphic, then delete the graphic. Don't you think it should be possible to just select the text, and for that to go into a new note? Am I weird?

what do you mean by creating a note in EN? Do you mean a screenshot?

When using Web Clipper, I get the option to copy an entire article or just a link, or else a screenshot. I want to copy just a selection of text without copying it to the clipboard, then opening Evernote, creating a new note, and pasting it. I'm sure this used to be possible

I'm already on a paid account!

I followed your advice to look at my account to see if I was refusing emails and I wasn't. If there was another system, I'd migrate, but it's not worth the hassle. So if you say I can contact support, how?

"And as I told above, you can reach support on Billing issues, and of not being reminded of an open billing." I tried to reach support, but they just told me to contact the community, which is why we are talking. Basically their support is atrocious.

It's a basic courtesy if a subscription runs out to tell the user. Plenty of companies simply take another payment, which is arguably worse. My son's motorbike insurance was due for renewal, but he ignored it as he had sold the bike. The insurance company took the payment, even though he had authorised only a single payment, and said it was OK: it's called passive selling. It took me best. part of a year to get the money. back. In this case a simple email asking me to renew would have been simpler than telling me that I had configured it incorrectly, and wasting all this time sorting it out. I'll know next time.

it turns out that this is their cack-handed way of telling me that my subscription needs renewing.

Mine told me to drop devices, so I went to the list, and checked the ones I wanted removed, then what? There is no command to remove them, and clicking back just gives the same error message