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Patrick Liu

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  1. I'm working at Home with my own computer, that is using Wi-Fi from my iPhone hotspot which is established based on 4G. So I really didn't think this was an issue. By the way, I downloaded the desktop version after posting, and it worked totally fine with google login. Therefore, I do suspect this is not an issue caused by network or firewall. Of course I do have a few ways to go around this issue, but clipping news from my Chrome is simply the only reason Evernote was chosen by my boss, and I don't always work with my own computer, but also on other computers (public, company, even friend's sometimes), so I really would like to use google login on the Web version to keep password memorized in my head as less as possible. On the other hand, I sort of have a feeling I'm not alone, because the Error message in the screenshot actually says "Something is wrong, and I don't know what happened, please try again" when it is translated in English, and this sounds very odd to me. I mean if you, Evernote, don't know what happened, how are you going to expect the users (mostly don't know computing like me) to know what happened and solve the issue by ourselves.
  2. I cannot login to Web using Google, and below is a screenshot after trying so. Additional information: I'm using Win10 and latest version of Chrome (tried Edge, failed too) Account was created in 2017 with a company email, but I did not really use it after creating it. This email was changed to a gmail as my company decided to implement Gsuit in 2019. Yesterday, my boss asked me to use evernote by registering account with company email for info sharing purposes. Because Google login kept failing, so I tried changing password, and managed to login successfully using "Email+Password" in Evernote Web for the first time (after 2017, beside the 1st time account was created) after hours of trying. I enabled "Google 1 click login" in Setting in Evernote Web, but it did not work in Evernote Web. However, it worked in some other ways: I download Evernote app in my iPhone, and I can login with both "Email+Password" and "Google 1 click login". When I tried to access "Account status" in Evernote Web, it asked me to verify password and showing a "Google button", I clicked and it went through. There's only two devices have ever logged into this account, Evernote Web and my iPhone. Tried disable v10+ web client, did not help either. Please help me, thank you. Note: I'm not a computer power user. If there's any additional information required, please let me know how to gain those information, thank you.
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