Mom2fourgifts71

Plus, I will say that no, you do not get support. I have tried that link over and over and it takes me to the same stupid page. I have to log in AGAIN, then it sends me to the SAME page again, then it says I have logged out. So I log in again, then it sends me to the SAME page again saying that I have to log in.... on and on and on... So, NO Support!!! I call that TRASH support!!

I would say that I agree to that, but I can not. I NEVER received that email. I have searched and searched me email and can not find a single one. But thanks for responding. I'm just frustrated that they have not made it simple enough. I'm pretty computer (internet) savvy and yet this has been a struggle. Thanks for the reply.

Another thing: When you click the "manage your subscription" on your account, it takes you to the new plans page!! There's nothing to manage!!!! Usually you, as the account holder would be taken to credit card info to change or delete, payment records, or something. But no!!! I am so frustrated with these people!!!!!

Okay, I found this: https://help.evernote.com/hc/en-us/articles/208314118 So, I'm guessing this answers my question. ?? However I will say, they shouldn't make it so difficult for people!! I had to search and search. Instead of constantly sending you to the new plans page, they should make it clear and plain for those who do NOT want to change anything!!!! I still say, Shame on EN!!!

My yearly payment is coming up and with all of the changes to the plans, AND since they are making it so difficult to contact, should I just expect them to just upgrade my payment without my permission OR will they downgrade me??? CAN NOT find any answer to this! I have used all of the links and such that have been suggested and I am brought into a continuous circle of logging in and taken to forum. Logging in and forum.... I DO NOT want them having any access to payment IF they are making it difficult for their loyal subscribers. Should I just delete my account all together because of this ridiculous behavior on their part. The only thing is I have over 10 years of info and work. Someone PLEASE tell me what to do. I have searched and tried every stupid link to no avail. SHAME ON EN!!

I have the SAME issue!! I have been a user of EN for over 10 years and I have a simple question, yet EN makes it so difficult to ask a simple question!!!!! I have clicked the links, logged on, and still clicking links, logging on...... NOTHING!!! I am THIS close to leaving EN for good!!!

With all of the posts that I am reading, with all of the concerns and problems, I'm a bit panicky about my EN account. If I were to switch to another app, what would, could, or should I do with all of my notes and notebooks? I personally would like to export them all out into pdf forms for my pc storage, but I don't think you can do that from EN. Am I correct about this? I hate to leave my 3rd brain EN, but I don't want to lose everything or something to go wrong. I've been with EN a very long time.

I'm not sure HOW the "upgrades" are going to be implemented. I normally pay for the annual PREMIUM plan in December. However, with the new plans and the ability to check out the new features before upgrading, is EN going to automatically charge my account to upgrade???? OR is EN going to give me the option first? I'm still struggling with all of this, so I don't know what I should do. May be a dumb question, but I just feel the need to ask.

YES!! I just posted a discussion about this very thing. I hate it!! I am the same; I do not, or probably never will, have anything shared. So I do not want it starting up with this. Frustrating.

How can I make my desktop Evernote to open up with the Home Page instead of the Shared with Me Page. I currently have NO notes shared, so I don't want that to be the first thing I see. The Home page should be what opens up. How can I change that? Thanks