Hi Jeff, To amplify your point, I have mentioned this before: When selling expensive software, my customers would often ask for specific features and I explained that this was not a problem, But the price would go from £25K to about £250K minimum to get that feature! The important issue is to look at software and adapt the way you work for that software. It will be 90% or hopefully more of what you want, but by adapting you can then increase that figure to as near 100% as possible. Nothing of course wrong with asking for features to be added. Indeed we kept a list of what customers wanted and once a month had a meeting to discuss the merits of such changes which may or not have made it into the final production model. Best regards Chris