Jump to content

luckman212

Level 5
  • Content Count

    643
  • Joined

  • Last visited

  • Days Won

    1

Posts posted by luckman212


  1. As a "Premium" user sucker I've opened many tickets for this-

    #2677016 - closed marked "solved" - 10/4/18
    #2815722 - closed marked "solved" - 4/7/19
    #2823619 - closed marked "solved" - 4/18/19
    #2834216 - closed marked "solved" - 5/6/19
    #2942201 - closed marked "solved" - 10/16/19

    They all got closed within hours or days by level 1 "monkeys-for-hire" -- these are not even official EN staff, they are just some 3rd party subcontractors or volunteers, not even sure what to call them.

    I gave up on support tickets a long time ago -- totally useless.

    Evernote is on life support, I've been looking for a good alternative, sadly there just isn't one yet that ticks all my boxes.

     


  2. I've opened many support tickets with Evernote. They go back and forth asking for activity logs, uninstall reinstall, etc— generic useless fixes and canned responses, and then close the ticket.

    Here's a list of them

    #2677016 - closed marked "solved" - 10/4/18
    #2815722 - closed marked "solved" - 4/7/19
    #2823619 - closed marked "solved" - 4/18/19
    #2834216 - closed marked "solved" - 5/6/19
    #2942201 ← opened 10/13/19 (today)

    This is not an Apple bug -- lots of other apps work fine with Spotlight, and we've had 5 or 6 bugfix releases to Mojave as well as a whole new OS release (10.15) in that timespan. Plenty of time for EN to work with Apple if the bug indeed lies with them (it doesn't).


  3. This old bug is still not fixed in EN 7.13 (458080)

    https://discussion.evernote.com/topic/119474-evernote-for-mac-710-beta-1/?tab=comments#comment-534640

    I am posted a fresh thread here so we can have a discussion about it. Can anyone from EN comment on what the problem is and when this is going to be fixed? It's a big slowdown to not be able to search for content using Spotlight - this used to work but it's been broken for about 1 year now. Please help!

     


  4. 11 hours ago, Don0819 said:

    I heard back from support - they basically gave me detailed instructions to uninstall/reinstall Evernote [...] follow these steps...

    Ok well that sure was a waste of a few hours. I did this on my 2 Macs (both running 7.12 Final) and it didn't do anything to fix these EvernoteSpotlight crashes. @Nick L. Please is this being looked into? Who can I send logs to or how to figure out what's going on here?


  5. Mine happens at around 10:30pm (+/- 5 min) every day. I don't have any scheduled tasks that run around that time, and I never shut down my Mac. It's a really weird bug. To me it feels like there's some process from the "cloud" that is triggering a script to run locally and that is crashing Spotlight. I know that EN has some scripts that can be remotely updated and executed -- almost like a remote control from their side. So I suspect this is what is going on.


  6. 44 minutes ago, Nick L. said:

    Please let me know if this fixes the problem, or if it reports anything not signed properly. If successful you'll see these last two lines

    On both of my Macs, the codesign command spit out a bunch of stuff but it all said "validated" and at the end I did have the "valid on disk" and "satisfies its Designated Requirement" lines so it seems mine was "good" even though I continue to have the Keychain popup several times a day.

×
×
  • Create New...